Real great service! I love how they really follow up, via email or call you regarding your order. The staff are super nice and friendly. They're all very helpful. They have a whole lot of choices when it comes to uniform. They even have sale on polos and scrubs for nurses. The quality of the clothes are really good. I'm so glad that my employer chose this place for our uniforms. Thank you for the awesome service! read more

Horrible service. I ordered a coat over two months. No courtesy call or anything. Unless you work for SFPD or SFFD this place is not recommended. I called and they had me on hold for 20+ minutes. I walk in to the laughing away. I told them that they had me on hold to their reply saying 'we know'. read more

Dan was extremely helpful & found me the product I needed for work. Excellent experience.

Good but a a bit steep price. Good selection available for every field and background

Their customer service agents on the phone usually are very courteous and helpful but for some reason today, I was treated very poorly and at one point was treated like a little kid by the guy agent. (I prefer not to disclose his name) for professional reasons. read more

Decent selection of scrubs. VERY helpful and friendly employees. I wish the return policy were longer than a week, because I don't live very close and wanted to take a pair of scrub pants home to match with a top I already had. Have been there three times and always had positive experiences. read more

I walked in and as the door ding'd someone came out and asked me if I needed help. I said I was just looking around and after pausing at the counter for a moment they went back to the back leaving me alone to browse the aisles. I was hoping for more accessories (shoes, hats, belts) than I found and I found their scrub selection a little boring. It's definitely a run of the mill uniform store, any playful exuberance you might try to swing with your job with your clothes? You won't find it here. They're also only open during work hours, so it's a little hard to get here if you have a regular 9-5 job. They did have a couple sets of pepper spray, one of which was pink. After strongly considering buying it I passed knowing I'd somehow either shoot myself or someone I only slightly hate in the face with. And I gotta tell you, slightly just don't cut it in this world. read more

These guys are great!! My company had an event (dodge ball) coming up and needed uniforms ASAP for it. Granted, it's nothing as illustrious as public service but they were more than accommodating to our strange order. 20 black tactical coveralls, fitted for XS women to XL men in one week. They had what we needed in stock and even were able to do all our embroidery and customization work . They fit each uniform we bought and altered where they didn't fit. Jean (the manager) showed me how to measure so I could size my coworkers that couldn't make it down to be fitted. For the uniforms, they digitized our company logo and embroidered it on the sleeved, put our names on and stitched on custom patches i brought along. On top of that, I brought in additional fabric and they cut it down and sewed it onto the uniforms were we wanted for that added zing. All in all, these guys went above and beyond. They even came and dropped off the uniforms at our office in the FIDI and picked one up for additional custom alteration work for the boss man. We looked around for a week and Jean and the Banner crew came in well well below what others quoted us while being able to fit the order into a weeks time. Other companies told us we were looking at 6 weeks. pfft! 5 stars. Look at the pictures to see the spectacular finished product. read more

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The employees are so nice and helpful here! It's in a really convenient location that was easy to access and their response time is very fast read more

So, I just left Banner Uniforms to exchange my uniforms. I was having issues with the fit of things I had ordered. I was greeted by a friendly, smiling cashier and I began to explain my issues. A few minutes later, the manager came out to speak with me. He and I had spoken before (months earlier) and suffice to say, it was not the friendliest conversation. I was very upset about conflicting conversation I had with other employees. Despite my previous Yelp review, he was courteous and professional. I was pleasantly surprised! After a brief conversation with him, all my issues were resolved and my uniforms are on their way! What could have been a disastrous blame game where nothing got accomplished, was quickly turned into a productive, professional, polite conversation that immediately made me want to do business with this company. Thank you Banner Uniforms! read more

Commercial uniform services are like contractors; incompetence is the norm and anything above is considered a blessing. This is exactly my experience with Banner Uniform. They are perpetually losing my order or screwing it up somehow, but they are better than every other uniform service I have come across, including Mission Linen and Prudential Overall Supply. With enough pestering and patience you will get what you want. read more

I wouldn't be happy with myself if I didn't take a moment and give an OVERWHELMING THANK YOU to this place that saved my life last weekend. I realized at around 12:30 pm on Saturday that I needed a chef's coat for an event taking place that afternoon. This company was the only one that appeared in the search result I frantically entered in my phone. Unfortunately, their listing said they were only opened Monday - Friday. As I drove around SOMA, I realize I was within blocks of their lcoation so I called the store anyway. Miraculously, someone answers. My angel's name is Jason. When I give him a rundown of my predicament, he ends up telling me he will open for me, despite the fact the store is closed. I pulled up to the store moments later, fearing he might change his mind. He already had the door opened for me and a selection of the requested item already sitting at the counter waiting for me. I couldn't believe I just experienced something called excellent customer service. Its been so long I almost forget what it was like. Jason, thank you... thank you.... thank you. You truly saved me. I really appreciated you going the extra mile for me. read more

Pathetic. A post-it note on the door "Closed Early...Sorry for the inconvenience". YOU should be sorry. You just lost a customer.

My partner and I had a great experience at Banner. The shop didn't have exactly what we were looking for so the manager, Jessiey (who's awesome!) helped up pull some things together for costumes. read more

I am proud to say I've been a Banner Uniform customer for over twelve years, even before it was Banner under the current ownership. You can get uniform products just about anywhere: other retailers, on-line, yes even Amazon. What you can't get in other locations is the unsurpassed and preeminent customer service that Frank, Elizabeth, and the rest of the Banner staff provide. During the years I have ordered from Banner, I have come up with some unique requests. Banner fills them. Antique uniforms for the San Francisco Fire Department's 150th Anniversary: yes, they helped there too. What I honestly love is the fact you can come in with an idea or concept, and they will actually work with you to turn it into reality. Try that with the other place in town ("G" - I don't remember their name) or Amazon - and you will be disappointed. We just received our latest order, and to every last employee, they love the garment and the workmanship. Thanks Banner! read more

My fathers company had been getting our uniforms there for years and they always come out great. The material is strong and lasts a long time. Not to mention the people working there are extremely helpful and warm welcoming. They make the process of ordering your uniforms easy and stress free. I highly recommend them! read more

These guys have consistently gone above and beyond to be helpful. Elizabeth is so friendly, knowledgeable, and super patient. They really try to solve problems, approach every situation with a genuine desire to be helpful, and have super friendly attitudes. You don't see customer service like this much anymore. read more

Great service, recently outfitted my employees and I am very pleased with their outstanding customer service. We will be a returning customer for many years to come!!!! read more

i went here for a last minute navy blue coverall for a halloween costume... I called up and went to the shop in 20 minutes because they had EXACTLY what i needed! LOVE LOVE LOVE!!! Jason was the besttt :) read more

Their service was outstanding. My boss asked me to get sized at Banner uniforms. They were fast and made my experience lovely. I love the quality of my suit. They have plus size women sizes. I get complements from guest on my suit. Thank you Banner. I highly recommend them. read more

THEY DEFRAUDED ME. On July 21 i went in to buy some job interview clothes. Big mistake. They didnt have either of my sizes. 52x32 black pants. 5x white collared shirt. I paid for it. They ordered it. Said it would take 2 weeks and they would give me a call. Almost 3 weeks later i get no call. I go in. They dont have my pants or shirt. They couldnt give me an ETA for its arrival. I gave them plenty of time. I asked for a refund. They agreed to refund me for my shirt that i didnt get. They wouldnt refund my pants. They lied to my face and told me they gave it to me. The girl at the front admits that they do not carry or have in stock hemmed pants in the size i ordered so i could not have recieved hemmed pants from them on the day that paid. The girl at the front admits that the only days i was physically in the store was the day i paid and Aug 8 when i went in to get the pants and they dont have them. She starts coming up with weird stories saying that they could have or may have given me somebody elses pants that are the exact same size and hemmed. Because San Francisco is full of guys with 52x32 pant sizes who leave pants around for other guys to pick up. I asked them if they could show me any kind of record or proof that any 52x32 pants were hemmed inside of the store. She admits that there would be a form that would have been filled out had they done it. She couldnt show me any form. She admitted to me that no pants in my size were hemmed in the past two weeks. She says that i could have just picked them up without getting them hemmed. I need job interview clothes. I have no need or use for unhemmed pants. There is no logical reason to take them elseware to get them hemmed because they do it for free inside the store. The girl said herself that it takes 2 days. It would take most cleaners in SF least a couple of days to hem the pants. I asked for proof that i was given the pants. She prints up a duplicate receipt that doesnt match the full amount that i paid for all of my items. It leaves out the shirt that i bought along with the pants. Its not proof. Over two weeks later and i still have no job interview clothes. I did my black tie that they did have in stock. read more

I really don't like this place. I find that the staff is not that helpful and they do not have a very good selection of medical uniforms and the medical uniforms that they do have they don't have very many sizes. I would suggest going to this store if you wear a size 0 or if you are a size 5x and if you like ugly prints. read more

This past summer, I received little notice of an event we were hosting in New York. I needed lab coats STAT! Frank and Elizabeth at Banner did everything they could to deliver the lab coats with a swiftness, and were able to embroider each one beautifully! I will certainly be back, the next time I need to order them. Thank you for the all of your efforts. read more

I haven't been here since the former uniform place was here, but all I wanted was a gortex cap and the manufacture's website listed this place as a retailer...I called to save a trip( good thing I did) and was informed that item was a special order and I would need a minimum of 12 units. All I need was one, so I was out of luck in finding any place that sells a black gortex baseball cap. Good thing there's the internet...I'll still have to pay for shipping & handling but what choice do I have???? read more

These guys are AMAZING, especially Jean!! We came in 2 weeks before a dodgeball tournament for jumpsuit uniforms. Not only did they alter everyone's for free, we had each one custom made for each team member. Each one had embroidered names, our company logo, and a flag of our country of origin. They also added blue accents on the arms and legs AND under the collar!! Check out the pics, we looked awesome!! read more

I used to shop there when it was Butler's Uniforms, and the new company, Banner Uniform Center, is so much better. First, the staff is really friendly and helpful. Second, the place is so much cleaner and well organized. Also, Banner is carrying a lot of new merchandise that Butler's didn't use to carry (like medical scrubs and chef apparel.) They also have uniforms for police, sheriff, fire departments and security firms. I highly recommend this place if you need uniforms or work apparel. read more

I posted before this place yelp took it off? I enjoy the help from here the provide me with what I need. The may not have the stock but will get it for you plus the embroidery is top notch and way cheep. Their not to fond of outside items to be embroidered but if it's simple they do it. Alterations are always top notch and really cheap. read more