We walked into one of the best shops in San Francisco today ! SF Moto and I agree, this is a hidden gem. Now one of my favorite stores in the area. Staff is very friendly, knowledgeable, and patient. From paper work, to answering questions and trying on items a few times for fit and safety. All staff very well prepared and professional. My husband Martin and me had the most fun shopping with the best group of guys. We would like to thank, Chana and John for seamless paper work, along with Atticus and Preston for taking great care of our gear. Lastly, do not sleep on this spot should you find yourself in the area. Go in and take a look!! Make sure to take a walk up stairs ...... read more

My initial sales person Joshua (Jin) was extremely helpful and accommodating . I had some specific needs to fit due to my height and issues with my hip and back. He steered me to the perfect bike for my size. ergonomic needs and style tastes...a demo model low mileage 2024 Kawi Ninja 1000sx. He was thorough in familiarizing me with the bike, Another salesman Chana helped in working with me to get me a fair trade value for my old bike. They both were great. read more

Hey, I just wanna say thank you for the team at SF Moto Shot out to David, B and Nate a.k.a. (N8) Purchased a brand new bike from SF Moto in a perfect world. Everything would be great unfortunately my bike had a couple issues as a brand new bike but nonetheless the team at SF Moto worked at night and day to get me back on the road. Awesome team great people to do business with atmospheres pleasant with no pressure. I will be a lifelong customer with SF Moto as long as they're in business and or as long as I own a motorcycle Once again, I say thank you to David and Nate without their effort and knowledge my bike would still be at the shop but because of them am back on the road and enjoying the ride say thank you to Eric the owner for also making this happen Highly recommend buying a motorcycle from SF Moto, and their team if you guys are ever interested, your purchase will be pleasant unpressured and you will feel safe to know that you're in good hands if anything happens to your bike Once again, thank you SF Moto team, you guys are great read more

I've been riding motorcycles for 50 years and I have purchased more than I can count, and I have just experienced the best of the best. Jay, Chana and Austin were fantastic. Great communication and more importantly, they know what they are talking about. Everything they said they'd do, they did. And everyone in the shop seemed happy. Really good vibe in addition to professional- this is my shop from now on. read more

The SFMoto crew helped me ensure that my Africa twin was all good to go for my ride from SF to Vancouver, BC and back. They always provide great service. My bike performed beautifully. read more

SF Moto - Stopping in Seattle. - Motorcycle Dealers Near Me - San Francisco, California

Jason is a stellar example of what customer service should be. He was not only attentive, but was intuitive enough to understand my needs and answered all my questions thoroughly. Thanks to his knowledge, professionalism and personlaity, I will more than likely buy a new bike [again] from SF Moto! read more

Excellent service department brought my bike in for break job at 8:00 got the call to pick it up at 12:00. Raju always takes care of me and keeps me informed about what is going on. Did two major services with SFMOTO always got my bike back when promised in great shape. read more

Had a great first trip back to SF Moto for my bike's first maintenance. Austin helped me out a lot by explaining the concerns they came across during the maintenance and even gave me some super helpful tips and gear recommendations for a big trip that I was planning. read more

I have been going to SF Moto for years. Their people really care, both about motorcycling and about their customers. Example: at one point I was hit by a car, went down and was taken to the hospital. The police just left my bike on the street. Austin, from SF Moto, recognized my bike, called me, and had it taken in to protect it while I was in the hospital. A few days ago my bike engine started cutting out randomly. They could have charged me hundreds of dollars and I wouldn't have know. But they found it took a simple fix, and Dave charged me for just 30 minutes. They're good people, and good at what they do. read more

I purchased my 4th bike here. The staff were extremely helpful and professional. The owner personally made sure I was completely satisfied and happy before I rode off. If you're looking for a new or used motorcycle SF Moto is a must to go to get what you want. read more

Just purchase a Bike from SF moto. Jason was my sales guy and he was fantastic - very knowledgeable, kind and friendly. Recommend him highly. Preston from parts department was great as well making sure I had the right accessories and gear. Thanks to Eric as well from the business department. Overall pleasurable experience - thanks SF moto! read more

SF Moto - Motorcycle Dealers Near Me - San Francisco, California

Great help as always with Donald and the whole parts, service, and sales staff. SF Moto is a city staple. Thanks guys.

From the moment we walked in the DOOR we felt at ease. Staff greeting us making sure we felt welcomed. We had an opportunity to look with no pressure to buy. To ask so many questions and to try on gear that meets are goal while riding. Safety first. Helmets & jackets with the purchase of our bike was a great way to spend the day. We really did not expect the experience we shared with such A GREAT STORE. All staff members seemed very well prepared. Our paperwork was easily completed by very knowledgeable, professional, and kind individuals. Chana and John answered all Martins questions. Doing the paperwork was actually fun for him. He was laughing and smiling (my husband) while doing paperwork. Thank you for that great moment guys. Atticus and Preston took care of are gear, sharing their knowledge and experience with us, supports the purchase of quality gear. We could see our helmets are in great hands. With all their experience we know are gear fits well. Thank you for the time you took to make us feel special. All staff members seemed to be busy and friendly. Helping customers with smiling faces was the dead giveaway. Customers are having fun. I saw folks making quick purchases and others sitting talking about THE BIKE. All smiling. So shout out to the whole store. We came from Santa Cruz Ca SF Moto 8/17/2026 Best day read more

Great experience here recently. Teresa and Ray are great and deserve major kudos for the great service! Funny to see from another review that I'm not the only person to travel up to the city just to avoid GP Sports in San Jose. Complete opposite experience at SF Moto and worth the drive. read more

Just got my 2023 ninja 1000sx (that I bought there) serviced there, Austin is the best! Bike runs and looks beautifully.

Total scam trying to hide damaged parts of bikes Asking way to much for used motorcycles Just not being fair very dishonest scoundrels Be safe be happy Spend your money with honest people Don't end up paying more for a motorcycle than you should I'm 63 years old. I've been buying motorcycles since I was 14. This is not a good place to buy motorcycle motorcycles. read more

This place is a hidden gem. Everyone I talked to was super cool and easygoing. I scheduled a short test ride on a bike I thought I wanted, but it turned out not to be the right fit for me. Here's what stood out though: instead of feeling like it was time to dip out after the test ride, I ended up staying there for several hours just talking. Not because anyone was trying to "sell" me something the moment I walked through the door, but because they were genuinely great to talk to. I mostly worked with Josh and also spoke with the manager (super chill and easygoing) and a couple of other employees. At no point did I get the sense of "this is what YOU need." Instead, it felt more like, "Here are some options, let's talk bikes," with a few jokes thrown in along the way. In the end, I went with a different bike that they didn't sell. But the experience still left me wanting to support this shop any way I can. They have plenty of bikes that a great for most riders in the city, a knowledgeable staff, and fair pricing. Thanks to Joshua for the knowledge, help, and great conversation. read more

SF Moto gave me such a great experience with purchasing my first motorcycle here! Chana was my main point of contact in sales, and he has been amazing and patient with working with my budget and needs as a beginner motorcyclist and sending me different options when I was shopping and deliberating which motorcycle would be the best for me for my first one. He sent me info on a 2016 Honda CB300F in August as an option. In late August, I decided to head into San Francisco and check it out in person. After trying out that bike and sat on a couple of others, I knew that it was the one! Eric in finances walked me through all the paperwork and payments, which were all very straightforward. He answered all the questions I had, and was very patient when I was processing all my credit and debit card payments and had to call the credit card companies to get them to approve my payment. After payment was squared away, I got a walkaround of my new bike, and ordered frame sliders from the parts department. They shipped it over in a blue van to my address once the frame sliders came in over a week later. I was absolutely thrilled with my purchase, and proud to call myself a motorcycle owner! read more

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ONLY ABOUT PARTS: Preston is amazing - super helpful and above expectations! 99% of parts people are generally terrible to talk with but Preston went and even looked at other stores inventory for me and found what i needed so my bike wasn't sitting for another week. Thank you so much! read more

Came here after having a subpar experience at GP sports in Campbell back in 2024. Frank was immediately helpful and full of energy and gave me good practical advice for my experience and price range. Purchased a ninja 400 and the bike was delivered to my house before the end of the day. Would recommend to anyone! read more

SF Moto - Motorcycle Dealers Near Me - San Francisco, California

I just got a tire change and an oil change. I want to give these guys five stars for high quality work and a sixth star for honesty and clarity! They gave me a quote and then forgot to update me on the price change with a different wheel size but they totally honoured the original price, apologised for the mistake and I just hope this review for them will help people see these guys are amazing and easy to work with! (From the start they were clear and confident about the work) I have been to two other shops for previous work on my Piaggio MP3 but these are my new guys! Great job y'all! read more

I recently had a very negative experience when interacting with one of your Spanish-speaking representatives. Unfortunately, the service I received was far from professional and appropriate for the type of advice and negotiation I needed. This was not a trivial purchase but a process that required more attention and guidance. Additionally, I noticed that prices exceed the MSRP by more than 65%, which I find excessive. I am deeply disappointed with the service I received. Recientemente tuve una experiencia muy negativa al interactuar con uno de sus representantes de habla hispana. Desafortunadamente, el servicio que recibí estaba lejos de ser profesional y apropiado para el tipo de asesoramiento y negociación que necesitaba. Esta no fue una compra trivial, sino un proceso que requería más atención y orientación. Además, me di cuenta de que los precios superan el MSRP en más del 65%, lo que me parece excesivo. Estoy profundamente decepcionado con el servicio que recibí. read more

SF Moto - Store - Motorcycle Dealers Near Me - San Francisco, California

I had a very disappointing experience in this place. The employee who attended me was the only one who spoke Spanish, an arrogant boy who showed a completely apathetic attitude, without a minimum of empathy towards the customer. It seemed that he had no interest in doing business or offering me the advice I needed. In addition, prices are well above the market and the interest rates they offer are extremely high. I would not recommend anyone to visit this site. My experience was so negative that I'm not going to go back. Goodbye! Tuve una experiencia muy decepcionante en este lugar. El empleado que me atendió fue el único que hablaba español, un chico prepotente que mostraba una actitud completamente apática, sin un mínimo de empatía hacia el cliente. Parecía que no tenía ningún interés en hacer negocios ni en ofrecerme el consejo que necesitaba. Además, los precios están muy por encima del mercado y los tipos de interés que ofrecen son altísimos. No recomendaría a nadie que visite este sitio. Mi experiencia fue tan negativa que no voy a volver. ¡Adiós! read more

SF Moto - Motorcycle Dealers Near Me - San Francisco, California

I see some bad reviews here but I had a decent experience at SFMOTO buying a GIVI case. They were knowledgeable and helpful explaining how I should install the new case I eventually chose to buy from them. Overall all the employees I interacted with were friendly or friendly enough. I don't expect red carpet treatment. Just sharing of knowledge is enough. I will update this review after I have my bike serviced at SFMOTO. read more

Total scam shop and they wrecked my CBR500. I called to ask how much the first service would cost and the quoted me 160 but no more than 180 and I asked what about my serve plan that I laid for and he said it didnt cover that and im like ok. But I called the following week to reschedule. My appointment for its first service and I asked to reconfirm the price as and rhe manager who was in charge of the service department said oh don't worry I can see you have a service plan that includes your first service free and I go un are you sure why did the last guy I talked to quote me 180 and he said he didn't know what the last employee was talking about and sorry for the mix up. And I said are you sure becuase if its going to cost more than 200 im just going to take mt cbr500r to motojava. And that's when the guy on the phone got super defensive and said no I swear ir will be free and tou wont have to pay anything. Then I take my bike in for service and I find out that my first service wasn't included and that they wouldn't honor what the manager intalked to said and not to mention they charged me 400 which was way more than the 180 qouted. And Eric the shop owner pulled a bait and switch. But at thay point I Just bit the bullet as my cbr was already 200 miles past the point where it needs its first service and motojava was busy for the day. So I pay and tell them fine do the service but dont touch or tamper with the brake ratio the cltuch and throttle wires and especially dont move the shifter. And lord and behold when I go back to pick up my bike they ignored all of what I said and the mechanic said he made the changes but he could change them back for another fee. And at that point im already mad. But Im super angry know becusee they ruined my bike. My cbr500 redlines even going uo the smallest hills to get started. Thr bike has no power anymore and it gives me the shift indicator when going more than 45 mph when before I would get it when my bike reached 55mph. The handling is messed up and it turns like a tank now. Plus the most dangerous of all the bike shifts into neutral by itself. And u figured it out when I was riding it home. And it did jt twice more on the way back. Im super angry and im never going back to this shop and the wrost thing is that I bought my bike from here so im not sure how they messed up this badly. Im pursing a charge back with my bank and legal action because im not sure how much its going to cost to fix the damage this shop did to my bike read more

Had a pleasant experience recently purchasing a used motorcycle. Very kind people there. The process was smooth and quick. My only complaint is that the website prices are misleading. The real prices include dealership markups that go from a few hundreds to even thousands. read more

Update: 06/2024 I've been meaning to write this update but haven't had the time until now. I brought my Kawasaki Vulcan 900 for its 7500 mile maintenance last month (5/2024). The difference of my ride performance now is so much better. Smoother ride and performance, it almost feels like a brand new bike! Thanks SFMoto service team! read more

Got a chance to meet the owner, Eric, and I could tell why SF Moto gives such a great experience. I sold my bike there and Eric was very fair and informative. I've also gotten my services done there and the service team was always cool to chat with. When the time comes to get back on 2 wheels, I'll definitely be coming to SF Moto! read more

The Navi listed on their website is $1599. Out the door price is quoted $4200-4300 by Frank. I have checked with 2 other places, they quoted me $2900 and $3000. Dont buy from here, check with other dealers. read more

I've heard nothing but bad things about this dealer, but my experience was so flawlessly easy, I would buy my next bike here, even if they cost a bit more than other dealers. Last month I was in search of the new Honda Navi, and after calling so many dealers around this area (Tracy, East Bay, Fremont, Sacramento, San Jose, Los Gatos, Santa Clara, and a few more I can't remember), this was the only dealer that was willing to help me. I randomly called one day, and I spoke to a gentleman named Eric. I asked Eric if there were any Navis in stock and he told me no. He then checked his system and saw that there were "2 red and 3 browns coming in August." Keep in mind, this was the only dealer that saw stock guaranteed to come in. Others just said, "They just come, we don't know when." Well, I don't like calling a dealership everyday just to ask if one came in. Anyways, I asked Eric how much the price was, and he sent me a quote via email. After I saw the quote, I asked how I can reserve one, and he told me a $500 deposit is needed. No worries. I put a deposit down toward the beginning of June and then the waiting game begun. June 30th, I received a call from a lady named Theresa and she told me that 2 Ranger Green Navis came in and she saw that I was waiting for a red one. She then offered if I wanted to transfer my deposit to the green Navi and without hesitation I said yes. Because this is the color I originally wanted. Theresa made an appointment for me for July 2nd to sign papers and delivery to my house July 5th. I came in during my appointment day, and the process was so easy. While my paperwork was being prepped, I was walking around the store and all the associates were very attentive. I've had gear before, but I still had questions on a few and they were very helpful. Before I was called in to sign paperwork, Eric told me if I was still interested in delivery, and I said yes. He told me if we can process the paperwork quick enough, they would deliver my bike right after. They don't usually do weekend deliveries, but this was an exception. The paperwork only took about 20 minutes and by the time I was done, the driver already loaded my bike and was on his way. He actually beat me home. I forgot the driver's name, but he was awesome. He handled the bike with care and gave me a quick rundown on the bike. He then handed me the keys and that was it. Thank you, Eric, Theresa, and driver! You have made my 4th of July weekend a great one, and I'll see you guys again, most definitely! read more

SF Moto - 2022 Honda Navi Ranger Green - Motorcycle Dealers Near Me - San Francisco, California

Terribly-run business with inconsiderate and hostile staff. Having lived in the area for years, SF Moto is notorious for using nearby roads (which are already very narrow) as their showroom, repair, loading, and test drive space. As seen in the photo and any given day, they constantly and purposely occupy public parking space, even leaning their motorcycles on neighborhood cars. On several occasions, they have refused to move their motorcycles which were blocking my car, and I've had friends that have had their vehicles scratched. There is a self-righteousness ingrained in the employees and business that I would encourage folks to avoid if looking for a good dealership experience. read more

SF Moto - SF Moto's motorcycles blocking and even leaning on cars. - Motorcycle Dealers Near Me - San Francisco, California

Mo & Austin, y'all are authentic AF. Mo let me start by saying you are super down to earth. The whole process was smooth, everything was explained & I was in and out of there pretty quick. I was late af to my appointment and I still got dope ass customer service. It honestly felt like I was hanging out with a friend during the whole transaction Austin! Thank you for the guidance, tips and tricks. You're extremely knowledgeable & your vibe is sick with it. I'd trust you with my clutch frfr. Got my bike, now ready for summer :) Coming back to SFMoto when I'm ready to up my CC's read more

SF Moto - Honda CRF125F - Motorcycle Dealers Near Me - San Francisco, California

If you got a flat tire, a needle in your motorcycle tire, a leaking tire and need to fix it please read this fist before going to SF moto . This people don't care about the costumer and given them a good fair service. they only care about how much money the can take out of your pocket. Let me share my history. I was a frequent client of this motorcycle repair shop, when it came to change the tires of my motorcycle I always chose them like my fiat option. THE PROBLEM WAS, when I got a fat tired , a screw got into the tire, I went to SF moto to repair it, and the fist thing I heard from the mechanic was a lie, he told me that they cannot repair the leaking tire, that I needed to change it for a new one, that they could try to repair it by patching it but it would cost me the same,in that instant I new he was lying because the kind of tire my motorcycle has is a tubeless , tubeless tires don't need and even can't be patched, they only need to be plugged. I told the mechanic that instead of changing the tire, we just plug the tire ,a procedure that is very known and is very useful, easy to do and reliable, BUT sadly for Sf Moto mechanics is cheap, because the only want your money. He told me they can't do that, because the tire was to small, that it was unsafe and that the only time they plug a leaking tire is on car tires ,then again I new he lied to me again, because I already had plug a tire in a same size, and it has last forever with no leaking problems. So I left, and instead went to an oreillys and bought a tire repair kit that costed me about 15 dolls, I did repair the tire, put a plug in it , drive it for some miles, no problems at all, no leaking or air pressure loss. And now I think, and what I am more concerned about is, that I almost believe what this guy was telling me and almost pay for a new tire installation ,that by the way this guys charge 200 dollars for it. I ,that already have some knowledge about tire, tubeless tires and plugs, almost felt for this guy lies and pay for a service that wasn't needed,I think about the people that doesn't know nothing about this kind of things , that trustingly believe in what a mechanic of this Sf moto establishment told them is right, just to taking money from them, just to in other words robbed them. I will show you pictures of the tire, before and after the repair( after I plug it by myself),also of the tire repair kit I used, that by the way is very easy to do, no more than 20 min you will take if you do it by yourself. read more

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If you go to this place to buy a bike, make sure you know your shit. Because these lampreys will latch on, add on, increase the cost of everything, sell you broken equipment, and basically make you feel like you went in to buy a bike and you walked out feeling completely taken advantage of. So do your research, know what the MSRP for the bike is that you want, pay attention to what they are adding on to the price. If you start feeling like someone is rubbing sand in your crack walk out because you're getting ready to get bent over.My advice to anyone thinking of buying a bike here is to just go someplace else, anyplace else. When you go to buy a new car or bike you should expect that the company wants to make a profit. But you shouldn't feel like a mark. Which is how this place makes you feel if your not prepared, know what a fair price is for the bike you want, if they don't go for the fair price, then walk out, there are plenty of dealerships that are all about a fair deal. DONT buy any of their add ons they are all garbage designed to increase the price. The lifetime 10% labor discount crap, the Dfence GPS tracker.... garbage.. it's not even hardwired to the bike, it needs to be recharged, like plugged into a battery pack, and they will just toss it under the seat hooked up to nothing, and what they don't tell you is after you pay the ridiculous price for it you still have to pay for a subscription from the company who makes it. Another 100.00. You won't feel happy or excited that you bought a new bike here . I would rather get syphilis than deal with any of these losers again. Make your own decision but do yourself a favor and do your research.... ..l. SF Moto read more

First I wanna start off by saying thank you to the staff at SF Moto for taking such good care of me and making sure I got my first dream bike! I drove 4 hours to purchase my new Ninja 400 in black. SF Moto is the only dealer I could find with the black color way in this bike after calling 7 different dealers around me. The staff was fantastic! I can't say enough good things about my trip and buying this new bike. Thank you guys so much over at SF Moto for hooking me up with this sweet new Ninja! read more

SF Moto - Ninja 400 - Motorcycle Dealers Near Me - San Francisco, California

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Big thank you to everyone at SF Moto for all of the amazing service over the years and a special thank you to Mike who went out of his way and above and beyond to help me get my bike back out in the world. It truly means so much and I can't thank you enough for the genuine care and amazing service! Really appreciate everything you guys are doing, yall are the best! read more

Great place . The work done is always fare priced. We tow motorcycles to and from this shop aswell. They do supports local small businesses. We own low budget motorcycle towing and they always refer us to customers. We bring all our over seas small bikes here and buy parks here. read more

A Frustrating Service Experience This was one of the most frustrating communication experiences I've ever had. When I dropped the bike off I mentioned that my headlamp seemed out. They assured me they would check it. Then they repeatedly assured me that it was normal over two weeks of conversations. You can judge for yourself if this seems like a normal headlight: https://photos.app.goo.gl/iP6qVVeNBkNoKzqj9 . Based on my copy of the shop notes, they simply misunderstood what I said at drop off: thought I was worried about my high beam. The high beam works great! No complaints. They never double-checked. My gear indicator was also malfunctioning. At first, we had a similar communication comedy of errors: they suggested replacing the shift indicator, but their technician hadn't seen the problem. Why did they recommend replacing it if they didn't see the problem? Then they said they had seen the problem - just not all the time! And also they promised the work would be free if it didn't fix the problem...without really explaining how they would know since they only saw it sometimes. At the same time - the gear indicator was broken when I brought it in, and it works now that they replaced it. No complaint about the result here. I think the shop knew I was frustrated because the manager reached out after my service to ask if I had any questions. He suggested a fix for an older model of Vstrom - which might have fixed a similar problem for a different bike. The actual fix was replacing the defective LED low beam installed by the previous owner with an OEM bulb. SF Moto is the official Suzuki service provider in the bay area. I think they are an ok choice if you know what work you want done (though their shop rate is higher than other shops), but I strongly recommend against trusting their recommendations and diagnostic conclusions. I found them hard to work with and completely unhelpful with ensuring my bike was functioning properly. I would not feel safe trusting their judgement. read more

These guys did an amazing job installing my new complicated blinker lights/tail lights amazing job read more

SF Moto - Thank you guys for this amazing job today - Motorcycle Dealers Near Me - San Francisco, California

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This should be a 5-star review because nearly everything about the transaction was quick, easy and excellent. The one thing that ruined it didn't really bother me at first but the more I thought about it the more it does. On their website it says (See the attached photo) "Included with your new vehicle purchase: *All* our new motorcycles 500cc and up get a free first 600 mile service." (Emphasis mine) There's no listed fine print, no qualifications, no conditions. But it turns out there is unlistfine print, qualifications and conditions: One of the papers I had to sign was the one stating that there's NO FREE 600 MILE SERVICE. Why? Because my bike was "deeply discounted." Mind you, this "deep discount" was their asking price, not a number we reached by way of negotiation. Talk about missing the bigger picture. For the cost of a few quarts of oil and a filter along with a few minutes worth of inspection time, they would have had me back in the store where I likely would have spent more money. I do need new gloves and a couple other odds and ends, but because I live in San Leandro and no longer have a reason to go back to SF Moto, they not only lost out on another easy sale, they also lost out on building a relationship with a potentially loyal customer. read more

SF Moto - SF Moto website - Motorcycle Dealers Near Me - San Francisco, California