I cannot say enough wonderful things about SFMOTO--especially Dave B! I have a 2013 Lance Cali Classic 125cc scooter that had been sitting in a garage for about 10 years. She badly needed a tune-up, new tires, and a new battery. I called scooter shops all over San Francisco, but everyone turned me down because of the scooter's age or because they now service only electric scooters. I was at the end of my rope and honestly thought I would never find anyone willing to help me get her back on the road. Then I remembered SFMOTO on 8th Street. Years ago, I purchased my first motorcycle helmet, shoes, and gloves there while taking motorcycle classes, but I didn't realize they also repaired scooters. I was so happy to learn that they are a Lance distributor and service Lance scooters! Dave B was my service representative, and he was amazing from the beginning. He has such a great personality and genuinely understood how much getting this scooter running again meant to me. Although the shop normally doesn't accept vehicles over 10 years old, Dave looked at me and said, "I can't say no. I can see how much you want to ride your scooter, and I love your passion. I'm going to say YES!" And he did! SFMOTO fixed my scooter, and now she purrs like a kitten and is ready to ride into the sunset! I am so happy and excited to ride again. I truly believed no one in the city would help me, but Dave found a way to say yes when everyone else said no. Thank you, Dave B, for seeing how much this meant to me and for helping bring my scooter back to life. I love SFMOTO so much that I ended up buying another helmet, and I will definitely be back. Thank you, Dave B--you ROCK!!!!! read more

Had a great first trip back to SF Moto for my bike's first maintenance. Austin helped me out a lot by explaining the concerns they came across during the maintenance and even gave me some super helpful tips and gear recommendations for a big trip that I was planning. read more

Excellent service department brought my bike in for break job at 8:00 got the call to pick it up at 12:00. Raju always takes care of me and keeps me informed about what is going on. Did two major services with SFMOTO always got my bike back when promised in great shape. read more

LADIES!!!! This review mainly for you. I'm in the very beginning stages of researching the best beginner bikes for me. Context: the last time I was on a bike, I was a teenager. I'm 58. So, I rolled up to SF Moto & I'm greeted by JASON. Told him what I was doing, and he asked some follow up questions & sent me upstairs to CHANA. I told Chana what I was looking for, showed him a picture, and he immediately said, "no you need this..." then he called TONY. Tony suggested some bikes, then he pulled out two: Honda (fave) & a Kawasaki (good too). He let me sit on them, take a look, and then he offered some tips. He did not rush me. He did not make me feel dumb. He was patient, especially to someone who was not buying. Next he said let's go & talk to TONY. Tony took more time than I thought he would as he walked me through the countless gear. He shared not buying a "Lexus" helmet in the beginning, until I have some rides under my belt. I learned so much. All & all ladies. This is a male dominated industry, and it is easy for men to make women feel small. Not these guys! I cannot wait to get started. Thank you to: JASON, CHANA, JIM, AND TONY. And I am going to give a shout out to the sweet man, talking to Chana when I arrived. He gave me some good advice too. Unless you are an experienced rider, please listen to whatever advice these guys give. read more

SF Moto - Honda...beginner - Motorcycle Dealers Near Me - San Francisco, California

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I had the mini service and front brake replacement today. When I got home I noticed my left front signal was dangling. I then found out that there are two missing screws. Not sure if it's my fault for not checking before leaving the service dept. OR they don't do QC before they fixed a motorcycle, which is bad if you need an engine tuning because you won't be able to see the inside. Now i need to come back tomorrow 9.22.2026 and miss 30 mins of work. Again. This is why I'm reluctant to do the other "maintenance" that my bike is overdue with them. This is the second time that they didn't do a good QC. Last time my seat was loose because they forgot to screw it. I understand we all humans and we make mistakes, but like any workplace, there should be a very good QC protocol as this is or could be a life and death situation. Lastly, they parked my motorcycle in the usual spot but the key was left on the ignition. It could've been stolen, SMH. read more

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I've been to other shops, but SF Moto is my go-to place. They are extraordinary people who love bikes, and actually care about their customers. They have gone above and beyond so many times, I can't count them all. This last time I dealt primarily with Dave in the Service department. He got me in and out a lot quicker than I thought possible. He fits right in with all the other kind, caring and wonderful people I've dealt with there over the years. read more

Donald was just the right man for me , helpful great suggestions on gear patient and helpful attaching my bag on bike teaching me how to use lock Chana was also great as well as Troy and the mechanics John the financial guy everybody at SF Moto top notch staff read more

Excellent customer service They attended me very quickly and did a good job thanks Dave! read more

I recently purchased a bike which had all previous service done at SF moto. I stopped by to see what the deal was, and Preston was super helpful! He offered to look up service records, gave me great advice on what to look for in a first helmet, and brought out his own gear to show me details. You can tell he has a passion for bikes and it reflects in the level of service! read more

Great experience with service team, got my engine rebuilt on a Kawasaki 636 because of the warranty recall on them, Austin especially was helpful as he showed me what part broke and explained the whole thing. read more

The SFMoto crew helped me ensure that my Africa twin was all good to go for my ride from SF to Vancouver, BC and back. They always provide great service. My bike performed beautifully. read more

SF Moto - Stopping in Seattle. - Motorcycle Dealers Near Me - San Francisco, California

I've been riding motorcycles for 50 years and I have purchased more than I can count, and I have just experienced the best of the best. Jay, Chana and Austin were fantastic. Great communication and more importantly, they know what they are talking about. Everything they said they'd do, they did. And everyone in the shop seemed happy. Really good vibe in addition to professional- this is my shop from now on. read more

Jason is a stellar example of what customer service should be. He was not only attentive, but was intuitive enough to understand my needs and answered all my questions thoroughly. Thanks to his knowledge, professionalism and personlaity, I will more than likely buy a new bike [again] from SF Moto! read more

I purchased my 4th bike here. The staff were extremely helpful and professional. The owner personally made sure I was completely satisfied and happy before I rode off. If you're looking for a new or used motorcycle SF Moto is a must to go to get what you want. read more

Raju and the crew at the service department is amazing. They've always taken care of my bike. Very friendly and knowledgeable crew and I would never go anywhere else. SF Moto is second to none. Thanks Raju! Julius read more

We walked into one of the best shops in San Francisco today ! SF Moto and I agree, this is a hidden gem. Now one of my favorite stores in the area. Staff is very friendly, knowledgeable, and patient. From paper work, to answering questions and trying on items a few times for fit and safety. All staff very well prepared and professional. My husband Martin and me had the most fun shopping with the best group of guys. We would like to thank, Chana and John for seamless paper work, along with Atticus and Preston for taking great care of our gear. Lastly, do not sleep on this spot should you find yourself in the area. Go in and take a look!! Make sure to take a walk up stairs ...... read more

Just purchase a Bike from SF moto. Jason was my sales guy and he was fantastic - very knowledgeable, kind and friendly. Recommend him highly. Preston from parts department was great as well making sure I had the right accessories and gear. Thanks to Eric as well from the business department. Overall pleasurable experience - thanks SF moto! read more

SF Moto - Motorcycle Dealers Near Me - San Francisco, California

About a week and a half ago, I decided to trade my 2024 Suzuki GSX-8S for a 2026 GSX-8R, and Jason made the experience outstanding. He was attentive, knowledgeable, and quickly understood my needs while answering every question thoroughly. Eric was also very helpful during a payment issue, making sure I wouldn't be charged twice or left to resolve it on my own. Thanks to both Jason and Eric, I'd gladly buy another bike from SF Moto. read more

I went into SF Moto looking for a helmet and was helped by Donald. He was knowledgeable, friendly, and answered every question I could possibly think of. Not knowing much about helmets and what I even needed, Donald was patient and didn't hesitate to explain things, show me different styles, and helped me try them on until I or should I say he found the perfect one! Thanks Donald, I appreciate your help! I will definitely be back for more help in the near future. read more

Great experience here recently. Teresa and Ray are great and deserve major kudos for the great service! Funny to see from another review that I'm not the only person to travel up to the city just to avoid GP Sports in San Jose. Complete opposite experience at SF Moto and worth the drive. read more

I recently went in for some parts for my motor cycle, I was assisted by Donald.. great guy, very helpful, the vibes and knowledgeable assistance will have me returning! Not only did Donald help me with what I needed, he also gave me some solid recommendations for gear, and had me walking out hands full of everything I needed plus more! read more

Great help as always with Donald and the whole parts, service, and sales staff. SF Moto is a city staple. Thanks guys.

From the moment we walked in the DOOR we felt at ease. Staff greeting us making sure we felt welcomed. We had an opportunity to look with no pressure to buy. To ask so many questions and to try on gear that meets are goal while riding. Safety first. Helmets & jackets with the purchase of our bike was a great way to spend the day. We really did not expect the experience we shared with such A GREAT STORE. All staff members seemed very well prepared. Our paperwork was easily completed by very knowledgeable, professional, and kind individuals. Chana and John answered all Martins questions. Doing the paperwork was actually fun for him. He was laughing and smiling (my husband) while doing paperwork. Thank you for that great moment guys. Atticus and Preston took care of are gear, sharing their knowledge and experience with us, supports the purchase of quality gear. We could see our helmets are in great hands. With all their experience we know are gear fits well. Thank you for the time you took to make us feel special. All staff members seemed to be busy and friendly. Helping customers with smiling faces was the dead giveaway. Customers are having fun. I saw folks making quick purchases and others sitting talking about THE BIKE. All smiling. So shout out to the whole store. We came from Santa Cruz Ca SF Moto 8/17/2026 Best day read more

Total scam trying to hide damaged parts of bikes Asking way to much for used motorcycles Just not being fair very dishonest scoundrels Be safe be happy Spend your money with honest people Don't end up paying more for a motorcycle than you should I'm 63 years old. I've been buying motorcycles since I was 14. This is not a good place to buy motorcycle motorcycles. read more

Chana was a great! everything smooth and detailed. Highly recommend SF moto if you are looking to a motorcycle.

Just got my 2023 ninja 1000sx (that I bought there) serviced there, Austin is the best! Bike runs and looks beautifully.

This place is a hidden gem. Everyone I talked to was super cool and easygoing. I scheduled a short test ride on a bike I thought I wanted, but it turned out not to be the right fit for me. Here's what stood out though: instead of feeling like it was time to dip out after the test ride, I ended up staying there for several hours just talking. Not because anyone was trying to "sell" me something the moment I walked through the door, but because they were genuinely great to talk to. I mostly worked with Josh and also spoke with the manager (super chill and easygoing) and a couple of other employees. At no point did I get the sense of "this is what YOU need." Instead, it felt more like, "Here are some options, let's talk bikes," with a few jokes thrown in along the way. In the end, I went with a different bike that they didn't sell. But the experience still left me wanting to support this shop any way I can. They have plenty of bikes that a great for most riders in the city, a knowledgeable staff, and fair pricing. Thanks to Joshua for the knowledge, help, and great conversation. read more

SF Moto gave me such a great experience with purchasing my first motorcycle here! Chana was my main point of contact in sales, and he has been amazing and patient with working with my budget and needs as a beginner motorcyclist and sending me different options when I was shopping and deliberating which motorcycle would be the best for me for my first one. He sent me info on a 2016 Honda CB300F in August as an option. In late August, I decided to head into San Francisco and check it out in person. After trying out that bike and sat on a couple of others, I knew that it was the one! Eric in finances walked me through all the paperwork and payments, which were all very straightforward. He answered all the questions I had, and was very patient when I was processing all my credit and debit card payments and had to call the credit card companies to get them to approve my payment. After payment was squared away, I got a walkaround of my new bike, and ordered frame sliders from the parts department. They shipped it over in a blue van to my address once the frame sliders came in over a week later. I was absolutely thrilled with my purchase, and proud to call myself a motorcycle owner! read more

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ONLY ABOUT PARTS: Preston is amazing - super helpful and above expectations! 99% of parts people are generally terrible to talk with but Preston went and even looked at other stores inventory for me and found what i needed so my bike wasn't sitting for another week. Thank you so much! read more

Came here after having a subpar experience at GP sports in Campbell back in 2024. Frank was immediately helpful and full of energy and gave me good practical advice for my experience and price range. Purchased a ninja 400 and the bike was delivered to my house before the end of the day. Would recommend to anyone! read more

SF Moto - Motorcycle Dealers Near Me - San Francisco, California

I just got a tire change and an oil change. I want to give these guys five stars for high quality work and a sixth star for honesty and clarity! They gave me a quote and then forgot to update me on the price change with a different wheel size but they totally honoured the original price, apologised for the mistake and I just hope this review for them will help people see these guys are amazing and easy to work with! (From the start they were clear and confident about the work) I have been to two other shops for previous work on my Piaggio MP3 but these are my new guys! Great job y'all! read more

Had a pleasant experience recently purchasing a used motorcycle. Very kind people there. The process was smooth and quick. My only complaint is that the website prices are misleading. The real prices include dealership markups that go from a few hundreds to even thousands. read more

I recently had a very negative experience when interacting with one of your Spanish-speaking representatives. Unfortunately, the service I received was far from professional and appropriate for the type of advice and negotiation I needed. This was not a trivial purchase but a process that required more attention and guidance. Additionally, I noticed that prices exceed the MSRP by more than 65%, which I find excessive. I am deeply disappointed with the service I received. Recientemente tuve una experiencia muy negativa al interactuar con uno de sus representantes de habla hispana. Desafortunadamente, el servicio que recibí estaba lejos de ser profesional y apropiado para el tipo de asesoramiento y negociación que necesitaba. Esta no fue una compra trivial, sino un proceso que requería más atención y orientación. Además, me di cuenta de que los precios superan el MSRP en más del 65%, lo que me parece excesivo. Estoy profundamente decepcionado con el servicio que recibí. read more

SF Moto - Store - Motorcycle Dealers Near Me - San Francisco, California

I had a very disappointing experience in this place. The employee who attended me was the only one who spoke Spanish, an arrogant boy who showed a completely apathetic attitude, without a minimum of empathy towards the customer. It seemed that he had no interest in doing business or offering me the advice I needed. In addition, prices are well above the market and the interest rates they offer are extremely high. I would not recommend anyone to visit this site. My experience was so negative that I'm not going to go back. Goodbye! Tuve una experiencia muy decepcionante en este lugar. El empleado que me atendió fue el único que hablaba español, un chico prepotente que mostraba una actitud completamente apática, sin un mínimo de empatía hacia el cliente. Parecía que no tenía ningún interés en hacer negocios ni en ofrecerme el consejo que necesitaba. Además, los precios están muy por encima del mercado y los tipos de interés que ofrecen son altísimos. No recomendaría a nadie que visite este sitio. Mi experiencia fue tan negativa que no voy a volver. ¡Adiós! read more

SF Moto - Motorcycle Dealers Near Me - San Francisco, California

Total scam shop and they wrecked my CBR500. I called to ask how much the first service would cost and the quoted me 160 but no more than 180 and I asked what about my serve plan that I laid for and he said it didnt cover that and im like ok. But I called the following week to reschedule. My appointment for its first service and I asked to reconfirm the price as and rhe manager who was in charge of the service department said oh don't worry I can see you have a service plan that includes your first service free and I go un are you sure why did the last guy I talked to quote me 180 and he said he didn't know what the last employee was talking about and sorry for the mix up. And I said are you sure becuase if its going to cost more than 200 im just going to take mt cbr500r to motojava. And that's when the guy on the phone got super defensive and said no I swear ir will be free and tou wont have to pay anything. Then I take my bike in for service and I find out that my first service wasn't included and that they wouldn't honor what the manager intalked to said and not to mention they charged me 400 which was way more than the 180 qouted. And Eric the shop owner pulled a bait and switch. But at thay point I Just bit the bullet as my cbr was already 200 miles past the point where it needs its first service and motojava was busy for the day. So I pay and tell them fine do the service but dont touch or tamper with the brake ratio the cltuch and throttle wires and especially dont move the shifter. And lord and behold when I go back to pick up my bike they ignored all of what I said and the mechanic said he made the changes but he could change them back for another fee. And at that point im already mad. But Im super angry know becusee they ruined my bike. My cbr500 redlines even going uo the smallest hills to get started. Thr bike has no power anymore and it gives me the shift indicator when going more than 45 mph when before I would get it when my bike reached 55mph. The handling is messed up and it turns like a tank now. Plus the most dangerous of all the bike shifts into neutral by itself. And u figured it out when I was riding it home. And it did jt twice more on the way back. Im super angry and im never going back to this shop and the wrost thing is that I bought my bike from here so im not sure how they messed up this badly. Im pursing a charge back with my bank and legal action because im not sure how much its going to cost to fix the damage this shop did to my bike read more

I see some bad reviews here but I had a decent experience at SFMOTO buying a GIVI case. They were knowledgeable and helpful explaining how I should install the new case I eventually chose to buy from them. Overall all the employees I interacted with were friendly or friendly enough. I don't expect red carpet treatment. Just sharing of knowledge is enough. I will update this review after I have my bike serviced at SFMOTO. read more

Update: 06/2024 I've been meaning to write this update but haven't had the time until now. I brought my Kawasaki Vulcan 900 for its 7500 mile maintenance last month (5/2024). The difference of my ride performance now is so much better. Smoother ride and performance, it almost feels like a brand new bike! Thanks SFMoto service team! read more

Got a chance to meet the owner, Eric, and I could tell why SF Moto gives such a great experience. I sold my bike there and Eric was very fair and informative. I've also gotten my services done there and the service team was always cool to chat with. When the time comes to get back on 2 wheels, I'll definitely be coming to SF Moto! read more

I've heard nothing but bad things about this dealer, but my experience was so flawlessly easy, I would buy my next bike here, even if they cost a bit more than other dealers. Last month I was in search of the new Honda Navi, and after calling so many dealers around this area (Tracy, East Bay, Fremont, Sacramento, San Jose, Los Gatos, Santa Clara, and a few more I can't remember), this was the only dealer that was willing to help me. I randomly called one day, and I spoke to a gentleman named Eric. I asked Eric if there were any Navis in stock and he told me no. He then checked his system and saw that there were "2 red and 3 browns coming in August." Keep in mind, this was the only dealer that saw stock guaranteed to come in. Others just said, "They just come, we don't know when." Well, I don't like calling a dealership everyday just to ask if one came in. Anyways, I asked Eric how much the price was, and he sent me a quote via email. After I saw the quote, I asked how I can reserve one, and he told me a $500 deposit is needed. No worries. I put a deposit down toward the beginning of June and then the waiting game begun. June 30th, I received a call from a lady named Theresa and she told me that 2 Ranger Green Navis came in and she saw that I was waiting for a red one. She then offered if I wanted to transfer my deposit to the green Navi and without hesitation I said yes. Because this is the color I originally wanted. Theresa made an appointment for me for July 2nd to sign papers and delivery to my house July 5th. I came in during my appointment day, and the process was so easy. While my paperwork was being prepped, I was walking around the store and all the associates were very attentive. I've had gear before, but I still had questions on a few and they were very helpful. Before I was called in to sign paperwork, Eric told me if I was still interested in delivery, and I said yes. He told me if we can process the paperwork quick enough, they would deliver my bike right after. They don't usually do weekend deliveries, but this was an exception. The paperwork only took about 20 minutes and by the time I was done, the driver already loaded my bike and was on his way. He actually beat me home. I forgot the driver's name, but he was awesome. He handled the bike with care and gave me a quick rundown on the bike. He then handed me the keys and that was it. Thank you, Eric, Theresa, and driver! You have made my 4th of July weekend a great one, and I'll see you guys again, most definitely! read more

SF Moto - 2022 Honda Navi Ranger Green - Motorcycle Dealers Near Me - San Francisco, California

The Navi listed on their website is $1599. Out the door price is quoted $4200-4300 by Frank. I have checked with 2 other places, they quoted me $2900 and $3000. Dont buy from here, check with other dealers. read more