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    Bannister Micheal J Dda

    3.7 (3 reviews)

    Services - Bannister Micheal J Dda

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    River Landing Dentistry - Comfortable, Convenient Care

    River Landing Dentistry

    4.7(33 reviews)
    0.3 miDaniel Island

    Dr. Patel is incredibly skilled and professional and as a result we feel well taken care of as a…read morefamily through his practice and team. I'm especially grateful that his assistant Kellen is so thorough, kind, patient and eases any anxiety.

    I was genuinely excited for my first appointment at River Landing Dental after moving from North…read moreCarolina, where I had been seeing the same dentist since childhood. I scheduled my cleaning weeks ago and took time off work specifically for this visit. After completing the new patient paperwork ahead of time, no one ever mentioned that I would be required to pay for new X-rays--even though I have a recent and complete set on file with my previous dentist and orthodontist. As someone who has worked in the dental field, I know it is standard protocol for the office to request prior X-rays before the appointment. I assumed this was handled when I was sent forms and asked to confirm. Instead, when I arrived early and prepared, I was told I'd have to pay out of pocket for new X-rays. I explained that both of my previous providers have updated records, but they were closed due to the holiday. Rather than offering understanding or assistance, I was pressured and interrogated--even after I explained I might be pregnant and wanted to avoid unnecessary radiation exposure. The staff repeatedly questioned me about my pregnancy concerns, asking inappropriate and invasive questions like "When did you take the test?" and "Why didn't you put that on your form?"--all while continuing to push me to take X-rays, even offering to "double vest" me. That is not how you treat a patient--especially one who just voiced a potential pregnancy and radiation concern. Ultimately, I chose to walk out because I was too upset to continue. I was also told there would be a $50 rescheduling fee, despite the issue stemming from a lack of follow-through on the office's part--not mine. Only after I pushed back did someone "waive it just this once," in a passive-aggressive tone. Frankly, I have no intention of returning after how I was treated. Patients--especially first-timers--deserve to feel safe, respected, and heard. This experience felt rushed, transactional, and invasive. I hope your team will reevaluate how you handle X-rays, patient communication, and concerns around pregnancy and radiation moving forward.

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    Bannister Micheal J Dda - generaldentistry - Updated June 2026

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