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    Banyan Counseling Network

    2.0 (3 reviews)
    Closed 10:00 am - 8:00 pm

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    14 years ago

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    11 years ago

    My daughter's pediatrician referred us to them. I left a voice message and sent them an email never heard back.

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    12 years ago

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    Stone Creek Psychotherapy and Wellness Center

    Stone Creek Psychotherapy and Wellness Center

    1.8
    (10 reviews)

    I have been seeing Nathan since February. He has been amazing at earning my trust and helping me…read morethrough some very difficult things. He makes it easy to show up to therapy every week, even when I am struggling. I use Stone Creek for myself, my son, and family therapy and could not imagine going anyplace else.

    After Eight Years: My Experience as a High‑Risk Psychiatric Patient…read more I have been a high‑risk psychiatric patient at Stone Creek since 2017. In May 2024, my therapist and I agreed via email to a follow‑up appointment. I disputed a $330 "no‑show" fee that was charged after a miscommunication around that appointment, and asked repeatedly--calmly and in writing--for direct communication and a resolution. At the same time, I was grieving my father's death and undergoing a medically high‑risk psychotropic taper supervised by my psychiatric nurse practitioner. My diagnoses include Bipolar I Disorder, Complex PTSD, Psychogenic Non‑Epileptic Seizures (PNES), and chronic migraine. My providers have documented that even minor stress can trigger seizures and clinical deterioration for me. Over the next several weeks, continuity of care effectively collapsed. Emails went unanswered or were routed through non‑clinical front desk staff. I was told my therapist "does not read" client emails. I repeatedly requested written communication only due to my seizure risk, but continued to receive phone calls instead of clear, direct responses in writing. When I requested my clinical records so I could safely transfer care, I encountered delay after delay. As of this writing, it has been months and I still do not have a complete copy of my treatment records from Stone Creek. I have since transitioned to a new therapist at a different practice, where email is used appropriately, records requests are handled promptly, and my documented medical risks are taken seriously. The contrast has been stark. Restoring Hope has also consistently worked with us financially--with and without insurance--to make care affordable in a way Stone Creek never did. I am sharing this experience specifically for other medically complex, high‑risk patients who are considering Stone Creek for psychiatric care. In my experience, this practice was not set up to provide reliable, coordinated care during a high‑risk taper, nor to handle conflicts and records requests in a timely, clinically appropriate way. I am still waiting for said records.

    Banyan Counseling Network - c_and_mh - Updated August 2026

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