I've never had a bad experience at this facility & have always gone as a "walk-in"…read more This past Mon. 1/6/26 I had an appt. for 9am for pre-op testing (blood work, X-rays & EKG). I arrived at 8:50am, the parking lot was full, ( I got the last handicap spot), the large waiting room had only two empty seats. I was called at 9:05am, had all the tests done & was out the door at 9:30am. WOW!! Kudos to the staff! To a person, everyone was friendly, informative, respectful & professional! ***** Pat L

Arrived at 3 p.m.....I was turned away and told to go to E.R.....they are open til 4 and still…read moreturned away. Poor excuse to dismiss a sick person...there were only 2 people in waiting area.

I had an appointment with Dr. Scolieri upon recommendation from an audiologist. He didn't seem to…read morecare in the least about the audio symptoms I was having, and made no suggestions for how to manage said symptoms. I received more ideas and options from a simple Google search. It was very odd and flat interaction.

I've never had a worse experience with any professional medical office and I only ever spoke with…read morethem over the phone. I was referred to South Hills ENT by my PCP aft they diagnosed me with a sinus infection and an ear infection. My ear had severe pain, I was coughing up a lot of phlegm and I couldn't breathe through my nose. The woman I spoke with told me that I could not be seen for the severe pain in my ear for another 5 weeks but I could have an appointment for my sinuses in 3 days but my ear would not be treated or even looked at. Very unhelpful. Very unsympathetic. Very upsetting.

I had plastic surgery by doctor who shall remain nameless and when on the operating table he…read moreswitched up and decided to not remove lesion on my face. What would have been nice would be to have including me In on conversation.. since I was not sedated for surgery.... just a little bit or at the VERY least ask if they could put music on I like? Like " hey what kind of music do you like" I would've answered Taylor swift and at least when I'm lying on the table, conscience I can at least listen to my favorite artist. Nope. Didn't do that. Don't think it was asking for much either. Instead I was left in emotional turmoil iafter him just changing his mind on not removing what was PLANNED and agreed upon. Also was supposed to remove another lesion on my foot.. dude just said NAH to that too. Absolutely redic but you bet I got no medical reimbursement from his basic neglect of surgery. The hospital is fine. It's been roughly 3 1/2 years later and still have the gross eye sore of a lesion on the side of my face thanks to his negligence and his lack of giving a shit to remove it. Yuck. Thankfully am seeing another plastic surgeon who is more educated on my specific condition so maybe he'll actually GIVE AF

where do I start. A cardiologist stringing our family along that he would get permission for a…read moreheart surgery at st Clair only to tell us MONTHS later to go to AGH. NOW my mom is too sick to get the life saving procedure. Then mom falling and going to the ER and tons of test were done (she's 81) including checking to see if hip broken. Upon being admitted they found a Kidney tumor. After release mom complained of hip pain, so searching all the files in Follow My Health, turns out an x-ray they did in the ER showed arthritis in the hip. When I asked patient services why we were not informed they literally said "we don't have to tell you everything we found. The kidney issue was more important" THE HECK?? THEN when a port was put in the kidney at the tumor site, they were supposed to see if a stent in the ureter would be needed and do that at the same time. But because their HVAC went out for 5 hours, once mom was taken, they rushed. And when I asked the doc if they put the stent in, he had the NERVE to say to me that he "couldn't find the ureter". THEN WHO CAN???? Me? the Ureter fairy? This hospital is the absolute worst

Wish I could give negative reviews for this place. I've been waiting for a month for a biopsy after…read morea mammogram and diagnostic mammogram. Was told by Brenda needles were on back order due to COVID, yes, it's January 2026! I called and asked to speak to Brenda's boss so she called back and yelled at me letting me know Friday is their first biopsy of the year because they don't have anyone trained on their new needles. Oh and don't call them, THEY'LL CALL YOU whenever they get around to it. And don't bother trying to transfer records, you'll get fax confirmation it was delivered and then you'll be told they never received it.

I like the compassionate care I get here Their entire team…read moreis always so nice And it's a very comfortable atmosphere

Update: I hope that the current situation is only temporary. I feel very loyal to Medi-Help because…read moreof the quality of care my family has received over many years, so I hope to update again soon with better news. There's been a deterioration in the attitude of some of the front office staff. It has apparently been difficult to hire and retain quality, empathetic, hard working employees. Some are still very good, but others not so much. The phone frequently goes unanswered, there's not a confirmation that you've reached Medi-Help when you call, and you can't leave a voicemail message. Two weeks ago, I was sick and had been unable to reach anyone during office hours. I needed to relay a message to my doctor, who'd previously told me to let him know if a medicine he prescribed wasn't working out. So I asked my husband to drive there and have someone call me. The person at the front desk flat-out refused. My husband very uncharacteristically lost his temper with her. After having been a very satisfied patient himself, he will never return. The hours of operation have been cut back dramatically. They are not open 9am - 9pm, as is stated on Yelp.

Went for a partial medical form (i-693) review, as a civil surgeon must fill this out. It's part of…read morethe green card process. For individuals who came on certain visa types and had their medical exam abroad with a panel physician within 12 months of their green card application date, a full medical exam isn't necessary when applying for their green card. The woman with whom we initially spoke said they had "never done a partial form before." I pointed her to the section at the bottom of the first page of the form which explains when a partial is required, which she read but repeated her statement about not doing a partial. She finally went to the doctor, Dr. Bora Janicijevic, and asked him to come talk to us. He came out just long enough to say, "If you don't like it, go somewhere else." Given that this is a very invasive exam, it's no small matter to argue with having to do it all over again. Not to mention that the cost is around $500, which was already paid for the same exam abroad. This should disqualify this doctor from being a civil surgeon, as it is a blatant exploitation of those going through legal immigration processes to force them to undergo a lengthy, invasive, and costly exam when only a verification of their vaccine records is required by USCIS for the application. I cannot recommend this practice. Office staff is not friendly, and the issue I've just described is not a minor thing.

Came here due to a cat bite and affected area very red and swollen, knowing animal bites are…read morenothing to be taken lightly. This particular urgent care center was closest to my work at South Hills Village so came here for the first time. I was very impressed. On a Saturday around 10 am, I was a walk-in without a prior appointment. I checked in at the kiosk and was immediately summoned to take and record my info (I was the only one in the waiting room). Then I was immediately taken to an exam room where the nurse took my vitals and washed my affected area. Then, with only a few minutes wait I saw the tech who prescribed an antibiotic, applied an antiseptic, dressed the bite wound and drew around the red area with a marker so I could monitor in case it spread. I was given instructions that if it did spread I was to head to the ER pronto for possibly IV antibiotics. They called in the prescription yo the Giant Eagle pharmacy close by so I could fill and start taking before I headed into work. I then exited without having to checkout or anything. I just want to say how impressed I was with the care I received from all parties. They were fast, efficient, caring, and all steps and instructions were clear.

I had a nosebleed off and on for several days. I stopped here 8 hours before an international…read moreflight to have it checked. The physician walked into the room and told me to go to the St. Clair ER. She didn't even look at the injury. I asked her if I should pack it for the flight. She said they weren't going to pack it. Dismissive, complete waste of time and $137.00. If I had time to sit in the St. Clair ER for 6 hours, I wouldn't have gone to the Urgent Care. Yelp needs to have a 0 star category.

I would not recommend this office due to the unempathetic, insensitive staff. I have a very hard…read moretime making appointments for myself because I'm taking care of a terminally ill mother, baby that was in the NICU (hence has a lot of appts.), and am a single parent. I finally made arrangements and was able to get an appointment for me. Because I did not have my new patient paperwork completed, the staff refused to see me. I waited 3 weeks for this appointment. As if that is not bad enough, they were extremely rude in the way they approached it (two nurses shaking their heads as soon as I said the paperwork wasn't complete. It's one thing to decline the appointment, but another thing to be so insensitive in the way they told me. I would never trust my health to such a cold, prickly staff.

I had a very positive experience at the Take Care Clinic near South Hills Village! To my surprise,…read moreI was seen right away on a holiday weekend. The staff & nurse who took care of me were kind, helpful, and concerned. It was so much better and easier than going to the emergency room for a small problem!

Ashley O'Keefe is good and takes the time to explain things and give her reasoning. One of the…read moreshining stars of any otherwise mediocre medical system.

Carol Page with Womencare Associates was unwelcoming, rude and unhelpful. It was my first visit to…read morethe building for an Obgyn appointment and I accidentally wandered into the wrong office. She treated me like an annoyance. If the front office is this rude, I wouldn't want treatment from the physicians.

Well this is strange, normally I review restaurants.. last week on the 10th of September I had a…read morereally bad case of heart burn.or so I thought.ended up needing double bypass surgery . Now my cardiologist is really good, my surgeon is even better, but let me tell you about the Nursing staff.some of the most amazing people I have ever met. Stacy Mike , Nick, Were the three that took care of me pre op . Absolutely fantastic. Great bedside manner. now for post op crew. I'm sorry I don't remember all the names but there are 2 that will always stand out Danielle and Caitlyn. Two angels sent to watch over me. They are not in the general hospital, they are in the Cardiac Thoracic ICU.They were attentive and caring no matter what I wanted to them it was not a problem.. They are in the profession that they were meant to be in. God Bless Nurses!!

My wife lost her baby and had a side affect of elevated heart rate, she went to this hospital and…read morethey misdiagnosed her as an alcoholic going through DTs, they even ordered her a walker and physical therapy when she can walk perfectly fine!! When she tried to check herself out, they threatened to tell the insurance company that it's against their advise and that she'll have to pay it out if pocket. Will NEVER go there even if I'm dying!!!!!!