Each time I come to this facility, I always appreciate the time and care provided by the staff…read moremembers even during some of the severe seasons. During my last visit, I had to bring in both of my kids. One child had a chronic cough and the other was experiencing severe ear issues. The NP who assisted was really delightful, was very attentive to kids and did a great job of keeping me informed. She also had really great bedside manner, some of the best I've ever seen. I really like this facility because of their expertise and proximity to Methodist Germantown in the event that something else is needed that is outside of their scope of practice at the facility.

We visited this location an hour before it closed on a Friday night and were seen pretty quickly…read more The check in process is modern. I filled out our information on a tablet in the waiting area. That process was pretty quick, so no complaints there. They took care of that night. The staff was kind and knowledgable. Overall, it was a quick and professional visit.

My husband brought me to ROH at around 11pm on Aug. 30th for non stop coughing and shortness of…read morebreath. (He thought he'd get there faster than an ambulance) The only wait time I had was waiting on the family ahead of us at the door to been screened in to see family in Trauma. Once I got to the security window, telling them I needed to be seen, I checked in, filled out a form and in about ten minutes Tasha, RN triaged me. I had bloodwork and an EKG done, then I was seen by the NP, Towana Hicks who had my x-ray done in the room, a breathing treatment ordered, along with more meds. I can't complain about any care I got. The building is dated, but no fault of the employees. I would come back again if needed. Thanks to everyone that saw me that night

I have no words to say about this trauma center. Except Do Not Go. I had to have emergency life…read morethreatening surgery about two weeks ago. The days to follow were unbelievable. I had absolutely no after care service. Was not seen by doctors. Nothing.

The company that does the scheduling is horrible they can't speak not a lick of English. They mess…read morethe appointments up all the time. If you can't understand them they hang up on you. I just go as a walk in.

I just want to leave a sad review for sanita's healthcare. I should have seen by the amount of…read morepeople that were in the office. The first time I went to go visit them on poplar Avenue in Germantown. I was the only person in the whole d*** building except for a couple of doctors. Now, for Doctor bland she just picks and chooses what she wants to do. She didn't give me any education on a medication that is dangerous to my health could kill me. Yet she didn't tell me a d*** thing about. I called sanita's and requested her to give me a call back last week. She didn't even bother to give me a call. She hasn't even bothered to put in a referral for me for a urologist, which was a demand from the e. R at saint Francis for me to go see a urologist. Now blue cross the blue shield. Can yank my insurance? Because I didn't follow directions by the e. R because of Doctor bland

I have been a patient at this group for over 30 years and never encountered the problems that I…read morehave experienced this year. Apparently there is a new call center taking the office calls and they are very bad. I have been left on hold and no one came back, given miss information and waited for over 15 minutes for someone to pick up. They are overly polite but sadly, lacking in good customer service. I have no complaints with the office staff but this call center is a mess.

Finding a good clinic that can take new patients was tough. Before I discovered MMG-Sanderlin, I…read morebooked an appointment with another primary care clinic that did take new patients. But I started to have doubts closer to my appointment because of poor customer service. So, I canceled my appointment and was back to square one. Then I found MMG- Sanderlin. Thankfully, they took new patients. I checked in and I was called in a little over 5 minutes later. The staff were generous: Andrea, Nurse Practitioner Amanda Lee, and Lynda. They were respectful and answered my questions that I had. I was done within an hour. I enjoyed my time there. I highly recommend this place.

My husband had been experiencing chest pains and persistent coughing. He finally agreed to go to…read moreMethodist Minor Medical. The moment we arrived, we were met with kindness at the front desk, and it continued to the Provider - Floytl Greshen; MA- Nyla B., and MOA - Alesia J. Our wait was minimal, the facility was spotless, and the care was excellent. My husband left feeling better, and we are still praising God for each professional who played a part in his recovery. Blessings to the Methodist Minor Medical team!

I went to this location at 8am. There were 5 people ahead of me in line to sign in. The…read morereceptionist opens the sliding glass window and says "there is a 3 hour wait, the provider is not here yet". The man behind me asked why she was late and the receptionist said "she doesn't get in a hurry". Really, it is her job to be there by 8am. Waiting for 3 hours because the provider is late. I left and went elsewhere. I have been here before with no problems, so it must be this particular provider.

I am Christ Community Healthcare I have an appointment at 8:15 am. I went to check in and ask the…read morereception to scan documents in from my other doctors office she told me to give it to my doctor. Then I ask if she could scan it in again then she said yes. The front desk is always rude and does what they want to do.

Trying to reach the Broad Street location is impossible. All calls go to an off-site location, and…read moreno one EVER calls you back. They will hold your prescription refills hostage until you make a return appointment regardless of if you don't need to see the Dr there. And even then, your Rx isn't called in. It's as if none of the staff cares. I've been calling a week to get my daughter's meds refilled, and she has an appointment. Very subpar treatment because you cannot talk to anyone at the clinic. Now I've got to find someone who can sit with her while I go to the office to see why they won't call in ONE REFILL before she can see the Dr, unnecessarily, in seven weeks. I am beyond frustrated with this place.

Very effective treatment. Knows help are options. Efficient staff. Quality care From everyone. Well…read morestocked with supplements. Offers mailing. Will return often. .

I thank God for leading me to Dr. John Smothers at Integrative Wellness…read more He is using the years of research and expertise that Dr. Smothers has to help my body heal from the abuse of overeating and poor eating that led to a diagnosis of cancer in 2019. I have never felt better and my body is healing beautifully. Rather you have a disease or not, there is no price on having optimal health, which is the goal of Integrative Wellness. Thank you Dr. Smothers and Integrative Wellness for your vision of good health for mankind. ~Diana Walker, Hernando. MS, 2023

This is a great medical professional office. I've been coming for at least 10 years and the acess…read moreis great, parking is nice and the lobby is always clean. The parking lot is clean as well. The restrooms are clean and the actual office is nice too. Of course the rooms are clean and restrooms inside the offices are clean. The staff is very friendly. I've recieved great internal medicine care and keep coming back.

It's a nice big office with LOTS if comfy seats with a TV blasting harpy daytime talk show. It's a…read morebusy place with loads of people. The receptionists and phone staff here kinda suck. I have been here 5 times for myself & with my honey and I haven't gotten a single smile or cordial hello or goodbye to date. Hey you don't have to hire a staff that's full of personality but you shouldn't recruit your people from the DMV either. To be fair this attitude ends at the front of house (although the phlebotomist aren't all that cheery but they stick really great so that's okay) because the nurses are terrific and everyone back of house have a great manner and professionalism. Back of house is where the really important stuff gets done because this is the healthcare part happens. The rest is just money and time management and noise. My wife, son and I share the same GP or general practicioner (Lee Magro). He is a really good guy who is super sharp and listens to his patients. He is a real critical thinker and doesn't shy away from running any and all tests that can possibly get to the root of the problem. He gets it, don't just treat the stunkin' symptoms because the cause is the problem. A really great diagnostician always treats the problem and not the symptoms. He just has an office here and shares everything else with a gaggle of other MD's and APN's. There's also a DO here which is cool, I like DO's. 5 stars to the medical staff, not so much for the administrative and other staff.

Always on time for the delivery. Have a website if you need any assistance or Customer Service are…read morealways there to answer you.

The visit felt more like a recruitment and sales pitch. While the staff was friendly and the…read moredoctor took time to ask questions and listen, there was no prescriptive care grounded in data provided. Instead there was a pitch for prebundled products.

The West Clinic is a Godsend for so many patients and families. They offer excellent medical care…read moreto the insured and non-insured. No matter you socioeconomic status they treat you with respect and a caring heart. Most of the time they are able to maintain a certain level of efficiency during a challenging journey. They keep the clinic clean and comfortable. During my mothers' journey I felt they were a part of our team. Thank You West Clinic

West Clinic Mid-Town is absolutely the best medical facility of any type that I have ever…read moreexperienced. Dr. Michael Martin is an extremely qualified Oncologist who not only possesses impeccable credentials but couples that with a caring and professional approach to treating a disease that represents for most, the worst trauma of their lives. I have found the staff in the hematology, radiology, and chemo departments to be caring and concerned. You can find no better place for treatment than West Clinic and Dr. Michael Martin.