Awful customer service. Called to schedule an appt & asked if they covered my insurance. They said…read moreyes. Called my insurance company who informed me that they don't cover services at this location. Called back to cancel and the woman got angry with me and argued. I said I just wanted to cancel the appt. and she continued to argue, then hung up. Don't go here!

Warning: do not go there for anything. They told me that my insurance would cover the entire…read morestudy. (multiple people from this office). Once I registered they did not process my insurance correctly so I had a bill for $4,000. I emailed and faxed my information to them, I get a bill for $900. Over a year later, I get a collections letter stating that I owe $150. After doing my research on this company, I found a $13.5 Million settlement for fraud. I do not trust this place and warn you not to go there. You do not know if they are giving you false information or processing your insurance correctly.

Lifesigns offers a thorough wellness exam. The staff is so kind, Dr. Leah Tonkin is so approachable…read moreand knowledgable about lifestyle medicine. I definitely will be back!

I have been going here for many years. My 2023 physical was not as smooth as normal but…read moreacceptable. I went for my 2024 physical and have been waiting for 6 weeks for the report. No responses from them to emails, and the patient portal has been down for more than 6 weeks. Very disappointing to see a team that was great turn into a much less responsive service.

AI answers the telephone, and it is a complete fiasco. Front desk is horribly rude and makes it…read morevery clear that they do NOT care.

They must have listened to the reviews. The receptionist at the front desk was amazing! I spent a…read morelong time in the waiting room waiting for my husband. She was extremely helpful to several people who issues with appointments. Very cordial on the phone, fabulous personality!!! All the nurses and techs were friendly, too!

Over the years, I've generally received efficient and friendly service from here. I'm glad that…read morethey accept health insurance. (Going here means avoiding a visit to my physician's office, which almost always takes an inordinate amount of time.)

Horrible service. They are totally insensitive to older people. They required that I climb up on…read morethis high chair so that she ( the young nurse) wouldn't hurt her back by bending over. She did not care that I was afraid of falling while I climbed. I will not go back.

I would not suggest anyone come to this hospital for out patient surgery. You have to get here 2…read morehours before the surgery, but the doctor starts the surgery an hour and half late. On top of that once you come in you can't leave. So they expect you to sit in a room for 5 hours or more and you can't leave. How unprofessional the doctor starts an hour and a half late.

I've done the homework for you. Need a time sensitive PCR test? Look no further. This is the…read moreplace. I've called around and looked online and there are no other options at least in the Memphis area. Yeah it's more expensive. But the other places usually take a few days and the ones that say they typically get next day results (which is what I needed) they clarify that it's not guaranteed and they stress that if they're busy you won't get it by then. Also it's next day form the time they get the results at their lab so figure in overnight delivery time. At Rapid Care your results online are in about an hour from your nose swab. For our visit, after 1.5 hours we still didn't get the results but when I called, then within 5 minutes the results were posted online and they called me back to let me know. The travel certificate they mention online is actually the same as the test report (there's no separate certificate). Also on their FAQ page and some other places on their website they mention 72 hour turn around. But ignore those because their lab is on site now and it's about an hour turn around. They always answered the phone when I called and were responsive to my questions. The parking is a little tricky. There's only 3 spots in front of their clinic and the rest are designated as for the nail salon next door. All the spots were taken with folks waiting so we just parked in to nail salon. Their doors are locked and although we arrived 15 minutes early they swabbed us at our designated time I suppose since there were other folks that had earlier appointments. It took only a few seconds. Bring a copy of your email appointment or have it on your phone (I just screen shot mine since I don't have data). Really a Godsend to the Memphis area as I don't know where we could have done if they weren't open.

GET YOUR COVID TEST HERE! this place is so fast and efficient! i drove up and parked my car and…read morethey tested me 20 minutes before my scheduled appointment. i got my covid results back in an hour! don't waste your time or money anywhere else. only downside is that i had to pay $190 for my test :/