Thorough attention to detail and always there when needed can't be happier with the results they've…read moreprovided.

"Curated and custom furnishings" like no other. The thread colors are so bold, so rich, so…read moreluxurious, their decor seems designed for royalty, not mortals. But mortals we are, and I would be ultra pleased to have a room(s) enveloped in designs by these artists. Pillow coverings, floor and wall art and rugs. Absolutely gorgeous!

This is a long overdue review of a solid walnut standing desk that Brokenpress Design built for me…read more Simply put, a year later I'm still in love with my desk - it will be a piece that I keep forever. The design process was simple - I gave Alex a few ideas of what I was looking for, he sent me a sketchup of the desk along with a quote (which was quite reasonable), and several weeks later he delivered the desk. The desk is beautiful, and very well built. On delivery, Alex explained a few of the details in the build and finishing process that help to ensure it will look great for years. In the interim, he sent me pictures of the work in progress to help with the anticipation! I plan to work with them again in the future for another piece for my office. This is real furniture, built by hand, that will last a lifetime - the kind our parents and grandparents had (only better)!

We had a phenomenal experience with Brokenpress Design. Alex worked with us to create our floating…read moreshelves in a style and price point that was comfortable for us, resulting in the beautiful, dark wooden shelves of our dreams. After a shipping SNAFU, Brokenpress was prompt, responsive, professional, and helpful -- even to the point of guiding us on best hanging methods (we are in California). I highly recommend utilizing Brokenpress + Alex for any of your custom furniture needs for both quality of product and fantastic customer service.

Paul really cares about his clients and pairs the design process with interior design.read more

We hired Paul to remodel our 1910 condo, budgeted at $150,000. Initially, he appeared professional,…read moreresponsive, and creative. However, working with Paul turned out to be a horrible experience. He repeatedly missed promised deadlines, delayed meetings, gave endless excuses (seven by text alone), and blamed us for problems resulting from his poor management of the project. All along, his work contained numerous errors and oversights, and he offered few constructive or creative solutions. We tried to be flexible and accommodating, and Paul several times apologized for the delays and communication issues, blaming personnel issues (he soon thereafter fired a new employee) and family issues (new school year, etc.), which we could certainly appreciate. Unfortunately, it only got worse. Nearly two months after his proposed design deadline, he largely stopped responding to my e-mails (four e-mails over two weeks) and kept postponing phone conversations. We asked him to complete the design work by a new deadline. Instead of completing the design or asking for another extension, he said that our project "caught him at a bad time" and that we would be "best served going elsewhere." Because he chose to quit four months into the project, he waived our final payment (he had tried to collect it before the work was finished). If you hire Paul, do not pay the final invoice until the work is complete to your satisfaction--but even that cannot guarantee completion. Overall, we were left pretty unimpressed with his design skills. Good design requires a commitment to both the big picture and the fine details. Paul repeatedly promised but never actually attempted to pull all of the details together, which probably resulted in more revisions than necessary. The selection of tiles, paint colors, moldings, light fixtures, electrical design, etc. was promised, but never delivered. One hires a designer to think through how all of those details, colors, and materials interact: how a paint color looks next to certain materials and fixtures in the actual room. In reality, Paul basically just told us to research faucets online ourselves and directed us to a few tile manufacturer websites (he pulled some selections together on pintrest, but they were hardly helpful--mainly because they were not envisioned as part of a larger whole). This was his standard MO, and ultimately we felt that Paul's work lacked both vision and execution. Paul frequently complained that we were being unreasonable or costing him money. He complained that we had sent him 138 e-mails over six months: Really, it was 121 emails, including scheduling exchanges, brief messages of approval (e.g., "sounds great!"), e-mails to follow up on promises and deadlines unmet by Paul and his team, e-mails requesting updates after weeks of silence, and--of course--ideas and feedback on the designs, some of which had to be revised or returned to earlier ideas: anyone in design knows that is just part of the process and, again, many of the revisions were due to initial errors or oversights. + Design process was delayed almost two months and never completed. + Numerous (at least twelve) initial mis-measurements in crucial places. + Designs contained amateurish errors and oversights: cabinet doors that would hit each other when opened; a shower that would drench the user when turning the valve on; a custom vanity (35% upcharge) with a sink specified that would have been 2" too large to fit. Paul would complain when we brought them to his attention. + Revisions of designs were often delayed by weeks and often incomplete. + Paul would commit to doing tasks by a certain date and fail to do so. +Meetings were frequently rescheduled with little regard to client's time; too many excuses given; we actively had to request updates. + Prices are inflated: his demolition bid was over $9,000 while other contractors bid it at $4,000; his plumbing bid was $13,000 per bathroom, other plumbers consistently bid each bathroom around $2,000-$3,000. + Lighting and electrical design was largely absent and thoughtless. + Drawings were incomplete and amateurish. Every architect, contractor, and designer who has seen Paul's drawings for our project has pointed out numerous problems with them. Paul does not have architectural skills, so when you show his drawings to a contractor/plumber/electrician/cabinetmaker, they do not have enough clear information to work from. The drawings project an air of accuracy (e.g., measurements to an impractical 1/16"), but actually contain numerous larger more meaningful errors. If you compare Paul's drawings to a professional's drawings you will immediately see the difference. + Generally inconsistent communication: sometimes Paul would respond quickly and thoroughly, other times there would be no responses whatsoever. + It took four weeks and four e-mails for him to finally return our house keys! Stay Away!