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    Brokenpress Design + Fabrication

    5.0 (9 reviews)
    Open 8:00 am - 3:00 pm

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    Services - Brokenpress Design + Fabrication

    Custom cabinet construction

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    4.5
    (76 reviews)
    Cabinetry
    Responds in about 2 hrs
    New on Yelp
    Furniture Assembly
    4.0
    (91 reviews)
    Furniture Stores
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    amazing work!!

    **PLEASE READ THIS REVIEW AND FIND OUT WHY YOU MUST GO WITH BROKENPRESS!!** First, ill have to admit that my situation was unique. Not only did I need some VERY specific custom furniture, but I had freshly come off a horrible experience with another company that left me with an atrocious product. I was on high alert and needed real expertise and someone who could understand my vision and bring it to life. We also had the big challenge of matching existing cabinetry with cloth grill material. Needless to say Alex and his team took on this challenge head on, listened to all my needs, engineered some great ideas for removable panels and was able to match existing cabinetry as close as humanly possible. Even in the area of TV mounting (which initially had me concerned--its an 85" TV on a swivel mount) Alex was 100% correct. He managed to put together a massively sturdy cabinet--all without compromising any of the styling. Even my installer was impressed with how solid the cabinet work was. Take my advice and learn from my past mistakes---there's a HUGE difference between handyman carpenters and furniture experts like Alex. Get it done right the first time, hire Brokenpress.

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    4 years ago

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    Alex D.

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    5 years ago

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    11 years ago

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    5 years ago

    These guys are awesome. The craftsmanship is incredible and their installation was methodical and efficient. Highly recommended.

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    Alex D.

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    7 years ago

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    12 years ago

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    9 years ago

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    Alex D.

    Thanks, Melissa! Very happy you're enjoying your audio credenza!

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    9 years ago

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    11 years ago

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    Steinhafels

    Steinhafels

    3.0
    (10 reviews)

    I had one of the worst customer service experiences at Steinhafels (Schaumburg/Norridge locations)…read more I purchased two chairs on a Sunday from Schaumburg store and scheduled delivery for the following Wednesday. On Monday, the very next day, I decided to cancel after finding a better option. I made multiple attempts to cancel beforehand -- I called the store, was redirected to customer service, spoke to Bill, who told me he was off today and was told I had to speak to my salesperson, who I couldn't reach as well. Since I couldn't get help over the phone, I drove to the Norridge store in person (closer to me). At that point, I was told it was "too late" because the chairs were already on a delivery truck -- nearly 48 hours before the scheduled delivery. I was also told I would be charged a $100 delivery fee for items I never received. Customer service representative named Nate (no last name given) was completely unhelpful and inflexible, repeating policy without any effort to resolve the situation or acknowledge the circumstances. Was very dismissive and didn't acknowledge the situation at all. After over an hour of frustration -- including calling my bank to initiate a dispute -- the manager in training (forgot his name) in the Norridge store was finally able to cancel the order without the fee. This proves the situation could have been handled properly from the start. After over an hour of frustration -- including calling my financing provider to initiate a dispute -- an assistant manager in the store was able to fully cancel the order without penalty. This review would have been one star, but I'm giving an extra star solely because of that effort, even though they still agreed with the policy itself. The lack of communication, rigid policies, and unwillingness to assist customers is unacceptable. I will not be shopping here again and would strongly caution others before making a purchase.

    I bought a couch and loveseat set from here. Our salesman was very pleasant and patient with us as…read morewe explored options. Sale and setting up delivery was very easy to do. Delivery went smoothly and overall our furniture is still holding up, no issues.

    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    2.0
    (304 reviews)
    $$

    I went to this location looking for several specific items. I was welcomed and greeted by Brian H…read more He was very polite and most importantly gave me space to browse around. He was quickly available when I had option questions. He was very patient, showed us several options and gave us ideas for what we had in mind. He quoted all the items and showed us an estimate of the total. Added all the financing options which made it very hard not make the final purchase. There was only one item we could not find, a standup desk. We decided to check out one more place before making the final decision. Unfortunately, we found all the items we needed at that last location we visited. A stand up desk was a non-negotiable for us, which Bob's did not offer. The business is clean, restrooms are well kept. They offer refreshments and snacks. I thought that was very nice. The water was very appreciated after walking back and forth. Brian H. is a 5 star customer service representative.

    Ok, I'm impressed with this Bobs Location. They definitely have some very good items, and the…read moreprices are a major deal. The GLAM designs on the bedrooms is so eye catching! And the price is very good! I think based off the sign "Discount Furniture " this is more 5. Furniture at those discounts. Also, 5 showroom as well. I've been to some other locations, they were not as nice. Very impressed. Fun Art at great prices as well. I think it's a great one stop shop to decorate your Airbnb. Apartment. Condo. House or even office! I love the options and the prices. They match up. Polite service, not too pushy. I appreciate that'. Located in same mall As BMO bank & medical Pure Spa. Across from Westfield Old Orchard Mall.

    Brokenpress Design + Fabrication - furniture - Updated July 2026

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