We found a couple of shingles from our roof laying in our yard after a big storm with high winds in…read moreDecember. Mark contacted me back almost immediately and set up a visit for just two days later. He used a drone to do an initial assessment of the problem, did a full inspection, found the issue, and had it completely repaired within an hour. Highly recommend 1st Defense! We won't be using anyone else.

Mark and his team were great to work with. I was blown away with the level of service they gave…read more First, when I contacted Mark I got an immediate response and he came out that day to look at our house. Communication was top notch, always keeping us in the loop. The crew came out and made quick work out of the replacement roof, our neighbors who had had roof replacement couldn't believe how fast they did our job. We also did new gutters which were installed quickly and they are beautiful. Mark came back out and inspected everything once the jobs were done. I am so pleased with the whole experience with 1st Defense and would wholeheartedly recommend them to anyone needing work done on their house. Just stellar all around.

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.

Iona, 1800 square-foot house that needed new siding and other things unknown to me because I'm…read morerenting it and I have not been out there for a long time. I needed siding replacement and anything else that he could find since I haven't been there for a while They gave me a wonderful price. On top of that he built a little step that was needed outside my laundry room onto the deck. I did not ask him to do that, but he saw it was needed. He also went under my crawlspace and hung up my heating vent under the house at no charge. While he was there, he found my water barrier was completely rotten. He , William Henley saw there was electrical work that needed immediately attention I had used an electrician years ago who almost burnt my house down due to shoddy work. I thought everything was taken care of until more was discovered by William Henley. They found holes in my covered patio roof and my beautiful storage barn. With those repairs they gave me a very good price. I cannot say enough about integrity roofing. I would definitely use them again and I will. There's still more work to do.

A leaking roof is stress served with a side of stress and a tall glass of stress to wash it down. I…read moreknow. My builder did not honor any kind of construction quality guarantee so, why would I pay his sub to fix my roof? I didn't. I called William at Integrity Roofing. Glad I did. William troubleshot the leak, and fixed the issue at a very good price. Fast, on time and wait for it.....shows up!!!! Before calling Integrity, I called 2 other contractors. Both replied back but neither showed up despite having appointments. Guess my small job wasn't worth their time despite what their websites said. Highly recommended. Thanks!

Housetop Roofing has replaced two roofs at two different addresses for us over the years and always…read moredone an OUTSTANDING job. They did such a great job of cleanup afterward that, except for the spanking new roof, we couldn't tell they'd been there. They left no trash or loose nails behind. The roof was dry and tight and sure kept us dry! We were so happy that we recommended them to a neighbor and a coworker and they were also very happy with the jobs done. HIGHLY recommend them!!!

Very prompt in replying to my initial email and the receptionist was very friendly!…read moreThe estimate was fair and after accepting the offer, the work was done quickly and professionally. It happened to rain very hard two days later so I know they fixed it right, because there is no leak. Perfect!

The best on every category. Do it right the first time and you will not be disappointed,…read morecompetitively priced with the exceptional quality.

Great roofing system. Great response. Great price. A man of his word…read more I would certainly do business with this man and act on his recommendations regarding my dwelling and would certainly recommend him and his company for anything that needs to be done for your house.

I had wind and hail damage to my townhouse roof. Earl Amos…read moreat Accurate Renovation did a great job working with my insurance company. He provided the documentation to the HOA. They were timely, professional and articulate. It was a pleasure doing business with Accurate Renovation.

They do great work. They were on time and there service was referred by a friend. My husband and I…read morevalue the service they provided. They were awesome!

Used this contractor to repair hail damage. Over 20k job. They took 3 months to get work done…read more During the repairs they damaged my porch railing. It took 2 months for them to attempt to fix the railing. See pictures to see what they consider finished work. 3 days ago I was threatened with legal action if I did not pay the balance due on the insurance claim. They have started the the process of reporting me to the 3 main credit bureaus. When I sent the pictures to their office the response was " you owe us money pay your bills " I wish this was the only issue I had with this contractor. If I had it to do all over I wouldn't hire these guys to install a TV.

We had an excellent Experience with Richard Grenier and MRN Contracting. Our 19-year-old roof is…read morenow fully replaced at zero cost to us! Richard did all the work with our insurance company and we are actually getting money back and not even paying the deductible! It's a miracle for a roof this old! We highly recommend giving him a call.

On June 26, 2026 J & L Concrete did a beautiful job replacing our cracked & crumbled driveway…read more Owner José Lopez and his crew showed up early, went straight to work removing the old concrete and more than a cubic yard of tree roots. Next was a layer of crusher run tamped thoroughly. The concrete specification was 4,000 psi with fiber reinforcement poured to 4+ inches depth. The driveway has 3 joints with existing good concrete, which J&L reinforced with rebar rods. The crew was respectful of our property and cleaned up after their work. We enthusiastically recommend J & L Concrete.

Hi Neighbors, I had…read morea section of my driveway that was lifted and heavily cracked by roots from a large oak tree. I searched on Nextdoor for recommendations for a concrete company. I found J&L Concrete to have many positive reviews. I called Jose, the owner of the company and he was onsite to give me an estimate in 30 minutes. The work was completed a week later, and I am totally satisfied with their job. Every part of my experience was positive. The crew arrived on time, did a beautiful job, and cleaned up so well it was hard to see anyone had been here. Jose and his son, Brian kept me informed the whole time. I highly recommend this company for your concrete needs. J&L Concrete 919-795-7674 Sent from Outlook