After getting several quotes, we decided to go with Artisan for a roof replacement on our 1200 sq…read moreft rental house in Cary. Their level of communication throughout the entire process was spectacular !! Olivia was a rockstar. When replacement day arrived, we were sent pictures of all the steps on the roof replacement. Was not expecting that but it was greatly appreciated since we don't live nearby. The entire roof (shingles and a LOT of underlying wood) was finished by lunch time !!! They are a locally owned small business. Give them a try. You will be glad you did !

Communication was clear and consistent every step of the way. The crew showed up early as expected…read moreand began working quickly and efficiently. Unfortunately, the roof was 3/4th of the way done before I noticed the color shingle wasn't what I had ordered. Although the manufacturer had sent the wrong item, Artisan immediately took full responsibility and asked me how they could make this right. They offered to redo my roof with the right color, however we settled on a discount from the work done. I feel their entire communication and work with me to resolve this was 100% excellent. As a matter of fact, I am so confident in their company I have scheduled them to also install new gutters (using the discount from the roof!) Their price and initial bid was LESS THAN an individual who had also been recommended by a neighbor whom I would have expected to be less than this professional company. They sent me a detailed, itemized list of exactly what they would do and exactly what I needed to do to prepare. From start to finish, this was a great experience, in spite of the hiccup. My new roof looks great and I'm getting used to the color!

Wall's Roofing solved a leak problem that other roofers couldn't fix…read more They're honest and fair in their dealings. I highly recommend them. David Hanson Chapel Hill

Walls replaced our roof in February of 2017 - we noticed a small leak a few weeks ago and they have…read morecome out to fix it with no questions asked. I appreciate their ability to own up to something needing fixed and their urgency in fixing it. Thank you Brad and team for a wonderful job!

ERS did a wonderful job upgrading our deck and providing suggestions to complete our vision for…read moreoutdoor space. We differently will use again when time to add another bathroom.

Working with ERS Construction was a great experience from start to finish. We wanted to tear down a…read morevery old raised back deck and replace it with an enclosed 3 season room. Beginning with Kaz to start working on our idea and check on what was going to be feasible. He was quick, responsive, and diligent in his efforts to make sure we were fully on the same page before getting things started. Along the way Lyle and Dylan were both helpful if ever needed and jumped at any chance to help if needed. Daniel, our project manager and main contact once the construction began was constantly keepings us updated on progress, permits, timeline, and upcoming plans. They delivered an awesome final product on a very quick timeline for the scope.

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.

Allen and Deans recently replaced the roof of our house in North Raleigh. Their work was excellent…read moreand price reasonable. I recommend them highly and am grateful for their competent and respectful service. Five star company. Jim D

Allen and Deans stands out for customer service in my mind - I've worked with many home improvement…read morepros where professionalism and communication were issues, but not here! It's a breath of fresh air to have quick answers to my questions. I'd recommend the team highly for gutter covers and gutter installation or repair. A+, keep up the good work!

I have several houses and Honour Roofing has replaced or repaired the roof of several properties…read more They are always easy to deal with and very competitively priced. I recommend them to anyone I talk to.

We called around noon and Mr. Honour was able to come take a look at our wind damaged shingles…read morewithin a couple of hours in a SUNDAY! He was very reliable, polite and professional. He answered all our questions thoroughly. We truly admire his hard work and dedication to his business so much that we went ahead on adding extra things to have done while he was on our roof (out of our own wants, not by being pressured with upsales or anything). Definitely the type of business you'd want to call and have someone answer ASAP, not the ones that would send you to voicemail and take days to respond. We would highly recommend Honours Roofing for all your roof and construction needs!

I had wind and hail damage to my townhouse roof. Earl Amos…read moreat Accurate Renovation did a great job working with my insurance company. He provided the documentation to the HOA. They were timely, professional and articulate. It was a pleasure doing business with Accurate Renovation.

They do great work. They were on time and there service was referred by a friend. My husband and I…read morevalue the service they provided. They were awesome!

I made a few calls to a few different roofing companies in Raleigh and Barnes Restoration was by…read morefar the most knowledgeable and communicative (calls, emails, texts were answered within 1-2 hours) and pricing was very competitive. It was an easy decision to go with Barnes Restoration. My roof repairs needed to be done in the spring and they were very accommodating to schedule me as soon as possible (1.5 weeks out). They completed the work on time and I am extremely happy with the results. I am very impressed with Tim Barnes and his team. I would not hesitate to recommend them to friends and family. I will certainly use them again in the future for any roofing needs.

Our shingle roof needed to be replaced. We contacted Barnes Restoration Inc.,…read more Tim was quick to respond, provide quotes, and get me on the schedule. They have really good prices (the best quotes I've received), and delivered an excellent product (hand nailed shingles, showed me damage areas, did a good cleanup, etc). Great customer service, took pictures of the wood they had to remove(I needed a ridge vent installed ), and they checked with me and discussed before making any decisions outside of the estimate scope." New roof installed in one day. Great job, good team of roofers, work well together.