Impeccable customer service and friendly staff. I read reviews online that she can do repairs and I…read morewas not disappointed when I brought my Chloe's in! something noteworthy: I had my 4, and 5 year old with me, which can be tricky in stores that have luxury items. They went above and beyond to make them feel comfortable and settled while I tried on frames.

I just wanted to get my glasses tightened and ended up with first class service. Thank you so much…read moreto the great service. You all were polite, professional and provided a small town feel. Nothing like the franchise optical shops.

My son got his eye exam done at Ada Eye Center and then they referred me elsewhere to find glasses…read morefor kids. A friend of mine referred me here because her son also wears glasses and is about the same age. They had a great selection of smaller frames for kids faces and also take medicaid, so it was just what we needed. It was nice because while they have a lot of frames that would fit him, the ones that were available for him based on his coverage were all together. We didn't have to worry about him wanting a pair that we couldn't afford to get. He was 4, almost 5, when he first needed glasses and he wasn't thrilled with the idea. That being said, the staff was super friendly, talked to him directly and got down on his level, encouraging him to be a part of the process. We picked out a pair and were on our way. A week later, we picked them up. A day after that he broke them. ONE DAY! Ack! I called them and asked about options, thinking I was the most irresponsible parent in the world since it was less than 24 hours since we had picked up his frames. As it turns out, this is pretty common. They told me to just bring them back in and if they had another pair of lenses in stock, and if they fit his frames we could get them right away. They didn't, so we had to wait. However, they did let us take the broken ones in the mean time. A week and a half later the original pair had been trashed by a little guy that hated wearing eyeglasses :( I brought them back in with two broken arms and then got a new pair. I was unsure how this was going to work since he was resistant. It's not like he ws breaking them outright, but he'd take them off and leave them somewhere only to step on them later and things like this. I explained what was going on to the woman that works there and she offered a few suggestions and made me feel better about this transition. A couple of weeks later, his glasses were broke again and this time we had to do the same thing. This time she suggested maybe we try again on picking another frame now that he understood the value of glasses (he had time now to see better and he started to be able to read and stuff in school) but maybe he didn't like the ones he had. This worked like a charm, especially when the lady talked to him and asked him if he knew anyone else with glasses. Of course he did, as he is friends with my friend's son. We ended up finding a pair that was blue, like his and ordered these. We have probably been back 6 more times over the course of a year and a half for replacements (he's getting better with them, finally lol) and then when his eye exam was redone and prescription updated. The woman has been nothing but professional and helpful. The space is small, but laid out well. There is a children's area in the back so that my son could play when we were filling out paperwork. We have interacted with other staff as well and had the same awesome experience every time. We've come in when they're busy and when they're slow, but someone always takes the time to at least welcome you and let you know if there is going to be a wait. I don't wear glasses personally, but they seem to have a decent adult selection as well. I have nothing but good things to say about this place. I expect that we will continue to go back for years to come. Added: Oh, one thing is that if you aren't sure where you're going, the shop can be hard to find. I loaded a picture :) I think they used to be in the little salon parlor in the same lot and now they are in the larger building on the right. Hopefully the picture helps. This place deserves your business!

Never went. Called in asking some questions to try to see if they took my insurance. The…read morecondescending response of "You need to do your homework" led me to search for another place to get my glasses. Homework completed, took my business elsewhere.

Vision One is hands down one of the best optical offices in town. Dr. Fronk, has and will always…read morehave my husband's eyes best interest at heart. My husband started seeing Dr. Fronk 20+ years ago. He takes such good care of his patients, he takes good care of my husband! He doesn't rush our appointment. I trust and respect Dr. Fronk! I highly recommend him as your potential optometrist!

My eye doctor and eye exam staff is great to work with. The quality of their glasses are…read morequestionable at best! Two years ago got a new pair of glasses that the prescription was off on. They were sent back for replacement. Then when they returned and I was fitted to the frames they never fit right! They were Ray-Ban glasses and not cheap. The quality of their frames was so bad that after three or four adjustments - I stopped wearing them and went to Glasses USA. Paid $73 for two pairs of glasses that fit right out of the box - no adjustments necessary. Move forward to this year. Qualified for new lenses. Decided to get new prescription lenses for a 4 or so year old pair of Ray-Bans. After trying to be scared into trying to be new lenses into old frames, finally signed a waiver that released liability on them if they broke the frames (that were obsolete) putting new lenses in. Spent extra for the polarized lenses. When I received the glasses and put them on, noticed right eye wasn't as clear through my sunglasses as my eyeglasses. The right lense was a different prescription. Luckily I kept the old lenses from my sunglasses and just swapped out and threw away the right lense. Two weeks ago my daughter had an eye exam and picked out glasses. They were supposed to here yesterday. We got a call that the glasses didn't pass VSP quality inspection and they were being remade to arrive next Tuesday. My wife, meanwhile went to Costco (also VSP) two days after my daughters exam and got her glasses three days later. Her glasses had transition and bi-focal lenses and were still over $100 cheaper than my daughters standard lense glasses! In summary: Love my doctor at Vision One. Will never buy glasses there again!

I have been in glasses since 1979, so I've been around the block with several types of eye doctors,…read moresurgeons, billing practices, eye wear options and office staff at several different vision care centers. I'm confident in saying that Six One Six is by far, one of the best vision care facilities I have ever been to. I came here because they were one of the few places that took my horrible vision insurance from a previous job I had. I finally moved companies and now have exceptional coverage, yet found no reason to switch providers, regardless of the abundance of in-network and closer vision options to me. I have never experienced any issues regarding care, appointments, communication or billing in the 4 years I've been a customer. In fact, I've experienced exceptionally personalized, professional and authentic care from day one. I've had the absolute pleasure of being Dr Shelby Strick's patient from the get-go and am consistently comforted by her attention to detail, assurance and easy-to-understand explanation on everything I'm experiencing. Allie is usually the one that takes care of me with picking out eyewear, fittings and reviewing my bill. She is truly exceptional...with her patience, support to ensure you're getting what you need within budget (but still looking hot in your specs) and most of all, how approachable and friendly she is. I feel lucky to find such amazing people to take care of me.

Our first eye exams since moving to Idaho and they couldn't have gone any better. The staff is…read moresuper helpful and friendly. The doctor is very knowledgeable and has great chair side manner. And they were not pushy about where we decided to have our prescriptions filled.

On January 23, 2025, I visited Tree City Eyecare in Boise, Idaho, for an eye exam with Dr. Jeremy…read moreBall. Since I do not have vision insurance, I paid for the visit out of pocket. During the exam, Dr. Ball informed me that my prescription had changed, with my left eye's measurement shifting from -2.50 to -7.50. He also did not compare my old prescription to my new one so I could compare the 2. After returning home to Tennessee, I took my prescription to Sam's Club in Bristol, Virginia, to have my glasses filled. I ordered a regular pair of glasses and a pair of sunglasses, totaling nearly $600, and let's not forget about the 1.5-hour drive each way from my home. When I picked up my glasses, I tried them on as usual. While I could see well for reading, my distance vision felt hazy, as if I were looking through a cloud. The staff suggested I wear my old glasses for the night and give my eyes a chance to adjust. I followed this advice, but the next morning, I still experienced cloudiness with the new glasses. After wearing them all day in an attempt to acclimate, I covered each lens to check for clarity. I found that my left eye was significantly blurry, indicating that the issue was with my new prescription glasses. Consequently, I scheduled another eye exam in my local area, which I also had to pay for out of pocket. The new doctor conducted a thorough examination and concluded that my prescription had not changed at all. This meant I would need to make another three-hour round trip back to Bristol, Virginia, to have a correct prescription filled. Additionally, I realized I would not have needed to order new sunglasses, as I already owned two pairs that were suitable based on my existing prescription. On the other hand, I do require new regular glasses, as my current pair is scratched and approximately five or six years old. After my recent eye exam, I contacted Kelly, the manager at Tree City Eyecare, to explain the situation regarding my prescription. She informed me that she couldn't assist me immediately but promised to consult with the owner, Dr. Jaimen Dixson, and get back to me the following day. When Kelly called the next day, she relayed that the owner would not take any action. I expressed that I was not seeking a full refund; I only requested reimbursement for my second eye exam. I explained that I had incurred over $800 in costs when it should have only been around $430, not to mention the inconvenience and travel expenses involved. Kelly suggested I return to Idaho for a re-examination, but I declined. I offered to show her my receipt and the new prescription as proof that I had been misdiagnosed and that it was unreasonable for them not to cover my new eye exam. I emphasized that this situation reflects poorly on their business practices, as I am a business owner myself.

From entering the building to service, everyone was amazing. Great help. Happy with the glasses,…read morethe prescription was perfect.

We visited the Boise location to get our two kids new glasses for school. Alicia was the associate…read morewho helped us puck out frames. She was so patient and good with both of our kids. She helped find really cute frames that fit their personality and face shape. She was very knowledgeable and gave us the best deal she could find with our coupons. I can't believe how quickly their glasses were ready as well. We will definitely be going back! 10/10 stars

I really appreciate the customer service they go above and beyond and make you feel comfortableread more

Wonderful feel to the store... the owner is very friendly, not shy about giving her opinion if you…read moreask. The selection of frames is good, and different than most. I'm very happy with the glasses I purchased from Lumos optical and will be back.

Matthew helped me select and order a pair of prescription sunglasses, and everything about the…read moreexperience was great. He talked to me about my personal style and preferences to find the perfect pair, and I love them! I will be going to Lumos for all future glasses needs.

Amazing! Great group and doc was very knowledgeable and helpful. Great assortment of frames and…read moregood prices. Staff was very friendly and very knowledgeable about both eyes and what glasses I will need long term. Thankful for the recommendation!

I scheduled an appointment that was 2 months out, which was the first available time. I show up for…read morethe appointment, and they have no record of my appointment. I could have gone elsewhere in that 2 months. I guess I will now. One star is one too many.

Possibly the worst customer service I've ever experienced! I called and asked to see if they could…read morepossibly rush my dress to get a simple hem and acted like I was a nuisance. All I did was ask a simple question! I'm not sure why anybody would give their business to someone who doesn't even want it.

I had a very complex suit and pants overhaul for a wedding with limited time. Janne tackled it and…read moredid an amazing job with time to spare. I highly unconditionally recommend J'anne Originals for any of your projects!