Not sure what kind of scam is going on but I got a message from vision quest saying I was being…read morereferred for cataract surgery. I don't have cataracts When I called vision quest they said my optometrist gave them my name and number. My optometrist says there was no referral from their office. I hadn't even seen that optometrist in 4 years. Sure sounds like a scam to me

They didn't even call me and tell me that my doctor left. So my exam was canceled without my…read moreknowledge. I have only been to them one previous time and they messed up my billing. So, overall, not impressed.

The staff here is very professional and friendly. I had my exam and wanted the same frames but they…read moredo not carry them. Kathy called the manufacturer and ordered me a new frame. She went above and beyond for me. I really appreciate her customer service!! The whole office is amazing

My elderly mom whom has IBS, was unable to make her appointments several times due to having…read moreepisodes of uncontrollable diarrhea, now seems to be on a new medication for control. So I called to finally get her caterac surgery, only to be told they will no longer see her die to cancelations, for a condition she sometimes cannot control. Dr. Jensen Mrs Is uncompassionate, and intolerant towards elderly patients​. HIGHLY NOT RECCOMMENDED DO NOT WASTE YOUR TIME OR MONEY We were patient as they lost her paperwork, and glasses yet still paid the bill. However she does not extend the same courtesy.

I had an appointment for an annual eye exam, but was also recovering from a stye. I told the person…read moreon the phone this. When I saw the doctor he actually YELLED at me because I didn't know whether I was there for an annual checkup or a medical exam. He left the room, went and checked with his staff who apparently told him that they had told me to come in and they would figure out what type of visit it would be when I got there. He came back in and apologized but I could tell he was still angry. Totally inappropriate reaction! The office staff was absolutely wonderful, but I will never go there again.

I really liked this place when the patriarch of the family was the eye doctor. However I think in…read morethe past five years it's gotten really sloppy. I don't have a lot of confidence in these guys anymore Totally random business hours. It took me three trips to actually find them open so I can pick up a pair of glasses. I understand that sometimes medical offices have sort of random hours but they are also operating a retail establishment and for it to be closed on for example, the third Thursday of the month, is just ridiculous.

I went to Hollingshead Eye Center for my cataract surgeries on each eye, as well as pre-op and…read morefollow ups. The experience was exceptional at each visit. All the staff, nurses and Dr. was very nice and explained everything in detail. I was comfortable throughout the whole experience. I had implants, too, so I can see without glasses, except for 2.0 readers. Thank you foe the great care!

I love Hollingshead Center. They were so friendly and knowledgeable. My husbands cataract surgery…read morewent flawlessly and now he has 20/20 Vision . Wooohoooo for Hollingshead !!!

I took in RayBan frames to have the lenses replaced and they lost them or one of the employees took…read morethem. Hailey tried to tell me these cheap frames I got back were the same ones I took in. Not true. They don't even fit my head (too small). Brand new. My frames were worn as they were my favorite sunglasses. I am furious. Hailey tells me they should have collected the money up front but for whatever reason they only collected fees for one pair of glasses when I brought them in. The first frames came back in about 4 weeks and when I asked about the sunglasses I was told it would be another 2 weeks. When I went in to pick them up, I had to remind her I needed to pay or she wouldn't even have collected the money. This is all very suspicious. I think they lost them or decided to take them for themselves. I am furious Hailey would even try to pass the cheap frames off that I received back. Very upset

Dr Anderson has always been extremely helpful, and solution focused when I've come in. I highly…read morerecommend West Ada Vision for providing our eye care services.

I've been wearing glasses virtually my entire life and have been to my fair share of eye doctors…read morealong the way. Dr. Ana Nielsen, her husband and the rest of the team at The Eye Site are all delightful and make the trip to the doctor a breeze. I was in and out in roughly 45 minutes. Their updated technology helps expedite the appointment, produces more accurate results, and is more comfortable for the patient. Dr. Nielsen is incredibly professional and friendly. If you're in the market for a new eye doctor, I highly recommend checking out The Eye Site.

Tried Eye Site for annual exam. Technician did normal screening, but said retinal screening would…read morebe extra. Said no thank you as my former optometrist always does it and there are no problems. When Dr. Nielson saw I had a floater she sent me back to the technician for a retinal screening. She also assumed I had eye mites because of a little crusty flake in my lashes. Wanted me to get a prescription that cost $623.00. No thanks, use Tea Tree oil preparation, $30.00. To top everything off, when I picked up glasses the left eye correction was so bad I could not focus on anything. Was told to wear them continuously starting the next day for a week. I did that and it helped somewhat, but could not read through lower correction. I did not go back to have the lenses checked as I did not have that much invested. Year-old glasses are just fine.

Great experience, excellent inventory to choose from, professional staff. Would recommend.read more

I really liked how friendly and thorough the staff and Dr Rob were with my exam. When it came to…read morepicking out my frames and the lense options, they were very open about pricing and very patient when I took a while to find some frames I really loved. They definitely take the time to help you, and also offer great brands for frames. They're also very involved in the local kuna community, which is a quality you can't find with most companies. I've broken my glasses, and they handled warrantying them as well, so I didn't have to buy a new pair. They've also been great with my 4 year old who needs glasses too. Tristan and Christina have always been the most helpful employees whenever I've had issues, needed a repair, or helped me fit my toddler.

I was referred to this retina specialist by my optometrist this last December. The earliest they…read morecould get me in was today, January 8th. Walking into the office, I can see why it took 3 weeks for me to get in. The place was so busy! There were people waiting to check in. The whole lobby area (there's 2 waiting areas) was jam packed and the hallway had a half dozen people chillin as well. I finally got checked in and got my new patient paperwork handed to me. Since the waiting area was full i went to the hallway and sat out there. Got my paperwork all filled out, turned out in and chilled. Not gonna lie, I waited a bit minute. Finally I was called to get my eyes photographed. Was sent back out to the waiting room and was called back in 15 minutes later. Did my next series of tests, got numbed and dilated. I kicked it in this dark "dilation" room for a bit and then was escorted to the exam room. I honestly didn't know what was in store for me with this appointment. I honestly thought I was getting looked at not treated. Well, the dr came in and he was so kind! He walked me through the whole process and assured me that everything was going to be ok. I have a hemorrhage in my eye and unfortunately the only way to fix it was to inject the medication in it. I was numbed several times. And while the dr was adding a anti bacterial solutionin my eye he injected me with the medication. I didn't feel a thing! He was so smooth about it. He got me all squared away and was told I will be seeing him again in 4 weeks. I can see why some of the reviews were so negative. The choas of all the people and waiting time is such a turn off. Even though I felt like I was waiting for an eternity for the dr, but once I got rolling it was a pretty smooth process. I appreciate the dr, his kindness and his delicate touch. My eye is killing me now that the numbing agent is gone but I like that they went above and beyond to make sure you're comfortable during the whole treatment process

Dr. Pahriz is an incredibly nice person. Everything is rushed because this town does not have…read moreenough retinal specialists. It is not his fault. Doctor's do not want to practice in Idaho and I don't blame them.