Made an appointment for my drivers test the day before and now they're telling me I cannot take it…read morebecause of this new law they passed. Should've let me know before I drove 30 minutes out here and called off work to do it. Terrible service and also the fat guy working the front desk smelled like ahhh

very rude. send you away rather than doing their job! They didn't want to help me. So called the…read moreNorthfield location and they were more than happy to. worst customer service.

My husband called prior to us heading to this location (35 minutes away) to check and see what…read morerequired documents were needed in order for us to get our Ohio drivers licenses. He grabbed everything and we headed over. Upon arrival, we were told that I needed my wedding license bc of my name change. When he called, no one mentioned needing the marriage license, so we were a little more than annoyed. We have all documents saved on our Dropbox, but they wouldn't accept an electronic version-- had to be the original with a raised seal. Grrrrrrr. So we had to drive 35 minutes back home, grab the license, and drive 35 minutes back. Despite the annoyance of having to go home, I will say the ladies working at this location were so wonderful. Very apologetic and understanding of our frustration. I've been to BMVs in Michigan, North Carolina, and Georgia, and have always dealt with rude, inefficient workers when getting a license. The people at this location are the nicest that I've ever had to encounter. If you need to go to a BMV for some reason, definitely consider going to this one!!

I went at 9am to ask what I needed for a student ID when I couldn't find my daughter's SSA card. I…read morewas told a student transcript with her SSN written in. I ran all over to find somwhere to get her ssn and they would accept and when we went back the SAME woman wouldn't mke eye contact with me said she never said that. I HATE liars! no wonder AI is taking over these idiots jobs.

Many thanks for an exceptional experience. Had to renew my drivers license and I was not looking…read moreforward to the experience. I decided on this particular facility because it was near my residence. In my 50 plus years of driving I have had some bad experiences with various BMVs. However as soon as I walked into this facility it was obvious it was well managed, clean and welcoming. Almost immediately a very friendly clerk ( Beth) motioned me over to her desk area. She quickly processed my renewal request in a courteous and engaging manner. The Manager and staff should be commended for their professionalism, work ethic and overall positive quality of work. WELL DONE. Thank you!!!!!

These ladies are great, and they are no nonsense. Be sure to check the DMV website before you come…read more You need to bring the exact paperwork to get whatever you need. Payment is cash or check. I needed a handicapped car hanger. They are for 1-5 years. The first prescription I brought from the doctor didn't have an expiration date. I got another that said lifetime, so the lady let me call the doctor's office to ask for another script for five years, and to fax it to the office. I did that in the car. When I went back in 15 minutes later, the fax was there. A hanger is $5. I paid cash and left.

They all suck! They are probably okay if you just want one thing, but when you MOVE Ohio and…read moreaccording to Ohio law they can't handle it. Bought car before I left old State, have to get title transferred, new plates, new license. Paid for it all, have to pay to have new car inspection, been here 3 months and still not done. PS, have a passport to boot, but makes no difference, have to get Birth certificate and everything else. Don't ask me, I don't want to live here!!!!!

Lisa was very rude and had no idea what her job entails. Worst experience at this DMV ever, she…read moreshould not be working at the DMV

Scada claims to do title work and boat registrations. They are horrible. Delays of multiple days…read moreto get documents because their "messenger" is the owner who absolutely is unreliable. GO ANYWHERE ELSE! They tell you docs will be ready for pickup next day, then the next, and so on. Poor service!

The guy who does the notarization for vehicle. Complete dumb*** , they are a factory in there…read more Better off communicating with a powered off machine.

The B.M.V. deptmartment in Cleveland South is a definite 5- friendly, professional, staff who…read morecares about their customers welfare in the Stark County area and beyond.

Every time I go here I ask myself the question, why is this place even open? You call ahead to make…read moresure everything is good to go, however when you arrive you're missing at least one thing short of a blood sample. They never have their paperwork together, or have the proper forms available. Do the taxpayers a favor and hire competent people or shut this place down.

I went into the Elyria's location to get my real id drivers license today...what lovely ladies they…read morehave working those windows...wonderfully helpful..wonderfully kind..smart..I mean everything I could have wanted to find waiting for me and my overwhelmed stressed out self! They were Danielle and Brittney(I hope that's the correct spelling Brittney, I apologize if it's not) they just couldn't have been more helpful...I walked out with exactly what I needed and it was due to these two lovely ladies...I SO appreciate going in somewhere and finding KNOWLEDGEABLE..CARING..ppl that cared to help! Thank you Brittney and Danielle...I really won't ever forget all the help you blessed me with

Super busy location. I went in, had to come back to bring a document that was forgotten. Instead of…read morehaving to wait another lap of time for a number to be called, the lady brought me right up. Really appreciated that! Thanks, Wendy!

This office is crazy. Never arrive here at four thirty even though they are open til five. Very…read moreslow and three people in the office but only one will wait on you. Had my friend with me and her son. Friend and I were swapping titles and also needed plates. They no longer give out plates at this office and was told the only office that is open til five thirty is in north canton. Race up to north canton and only to find out they closed at five. Grrr. The office that was actually open was on whipple. Never made it. No plates til Monday now!!! Could of possibly made it if it didn't take half hour just to switch titles. Never again will I go to this office!!!