Prompt, Professional. They repaired a water heater, pumped out my crawl space, installed a faucet,…read moreadded an outside hose bib. I would use them again

Followed up quickly to issue with water heater. Also came out to locate septic tank.read more

This is the second time I used Keiper Plumbing. The first time I used them, I was satisfied with…read moretheir work, which is why I called on them for additional work. I called early in the week of 20 April 2026 and asked for an appointment for 1 May with two issues I was having in my home; the earliest I could get was for 8 May. I stated what I needed done: hook up the plumbing in a bathroom and a leak in my basement. I needed to provide my cc information to keep the date reserved. At that time, the office stated their rep would be at my home between 2 and 4 pm on 8 May. During this conversation, they stated they would be there to work on the bathroom on the 8th, and I had to schedule another appointment for the leak; I was dumbstruck. I stated I live three hours away from the house being worked on. They acknowledged this, and this was the reason for the appointment later in the day. I arrived early on the 8th, awaiting the service call. There was no phone call or any attempt to contact me. I called the office during their business hours only to be told the office was closed and to leave a message. The following Sunday, I received a phone call from the owner of the company, and he was very apologetic. He stated he would reduce the estimated cost and that a technician would be there the next day. The technician showed up for the job as stated. I ended up fixing the leak previously mentioned since the company did not provide a follow-up time. When I finally opened the bill, the cost was the same as the estimate. I was not happy. From my perspective, I was I was blantanly given two falsehoods, and it does not sit well with me. I will not be calling on this company for any future services.

We have been customers of Keiper Plumbing and Heating for many years and are ALWAYS more than…read moresatisfied with their service. Recently we had a problem with an "old wellwater storage system." The somewhat large storage tank sprung a leak causing a flood in both the basement of our house and the nearby crypt where the tank was located, under the floor. Keiper staff (Scott and Ethan) came promptly, assessed the situation and ordered the items needed to make repairs and replace the large tank with 2 smaller ones. We were out of water only a little over 24 hours. Scott and Ethan, the usual team we have are hard working, efficient, pleasant, neat and courteous. Can't ask for better service. Customer satisfaction is obviously a priority.

Agentis Plumbing is the service provider that actually honors its 24/7 commitment without the…read moretypical "after hours" friction. The experience was efficient from start to finish. They provide upfront pricing with zero hidden fees or "trip charges," and the technicians prioritize long-term infrastructure health over temporary patches. If you want the job done right without the corporate runaround, use them.

I stand by this review. We winterized properly and did not leave any hoses attached during the…read morewinter. This company just refuses to believe they are at fault at all. Upon further research we found out one is supposed to install these faucets with a downward slope so water doesn't sit in them. This company did the opposite and actually installed it in upward slope.

My brother recommended Biros, having two rentals that needed service. I was amazed to have them…read morevisit the same day that I called. William Tamanini was there within two hours. Rootered out a clogged storm drain pipe in like 90 minutes, communicated well all the way and showed me the clean drain after in the camera view. Good rate. I will call again should I need service.

I was told, when I called to schedule the service, that if I missed the service I would be charged…read morefor 100$ so I took a day off and drove 4 hours waiting for the scheduled service. but the service never came. During the waiting I had called a few times to make sure the service was coming. The lady was so rude when I finally called that I would leave because no one show up. She responded that she had told the guy not to come half hours ago and she didn't brother to let me know that I did not need to wait. So customers would be fined if not keep the schedule, but Biros gets to be angry at the customer when it cannot honor the schedule :( Bad service, avoid it if possible.

I paid them in full with a $3,000 check to install a water softening system and when he was done I…read morewas told they would be back in a few days to take out the old tank as they couldn't fit it in the truck that day. I called a couple times and left voicemails but no luck. It's been just over three years since then so I guess they aren't coming back for it. Furthermore, I went down to my crawlspace to check out their work and discovered they connected the in and out lines backwards even after I had showed him which was which.

Graydon Faulstick Plumbing : Great work!, very nice, professional service from Jake and Jared…read more Really spent a lot of time and were very thorough. Had various faucets replaced, toilet replaced and a water line for a refrigerator. I would definitely use them again in the future..... Kim S.

I had a slow leak from a discharge pipe​ on my water heater. Couldn't figure out what the problem…read morewas I was concerned that anybody that came here would automatically recommend putting in a brand new expensive water heater. They sent Sebastian over he diagnosed and fixed the problem in about 1 hour for a very reasonable price since just needed a minor repair. I'm glad to work with a company that is honest and does good work. I found Sebastian professional and easy to work with I will be calling Elek in the future

Quoted over $800 for replacing flushing mechanism in toilet. Called it a "rebuild" …read more egregious.

Dustin Wheeler and Exiekel came out on a very hot day and helped us with the clog in our sewer…read moreline. Both were very friendly and helpful. Dustin patiently explained a few options to us but did not push us with a hard sell or any pressure to pay more. I hope we get Dustin if we need to call them again!

Geslin and Angel were extremely professional and quick with the service they provided. I had a…read morecrack in my waste line and they changed it without any issues. I highly recommend them for your plumbing problems.

Call them in the morning. They arrived about an hour later. They assessed the situation and…read moreinformed me that they would return either later that day or the next. They called me later that day, and we were able to return and complete the task. They were a great company, great price and I highly recommend them to everyone.

They came in and replaced the old zinc-iron pipe, installed a water filter, and installed a…read morefrost-resistant outside faucet. Very professional. Answered all of my questions. Gave me instructions on how to properly change the water filter, and they were in and out in about 1 1/2 hours. Great service. I will be calling again.