Called for an estimate to replace our heat pump. Tech came out verified what needed to be done, was very nice and courteous. When we reviewed the estimate that was given, I was shocked to say the least! Three thousand above everyone else. 1)They say they do impeccable service, ok they should all strive for that. 2) Their warranty on parts and labor double competitors, well they just are not. Level to most above some. read more

They do answer the phone. They do come right away. They did open the blocked drain. They wanted $400.00 to remove the toilet and put it back later. I removed it in 5 minutes and then installed it after they were done. $510.00 to open the sewer drain. That was a bit excessive but, I needed it done. And then the quote to replaced the sewer drain from the upstairs bathroom to the basement.... absurd, maybe even criminal, $5200.00 Got someone else for less than half. Their website says they have a 4.8 star rating. This says 2.1 star rating. What makes the difference? read more

Steven texted that he was on is way at 11:46 am for a 12:00 appointment. He said he would be about 20 minutes. After no further communication at 12:30 my wife and I decided to go about our day. At 12:35 he texted that he was on our front porch For a 12:00 appointment. Oh well, no communication. Time is money! We took off a day of work and he makes us sit for 30 minutes without calling. I should have checked before caling to see the 2/5 rating! read more

I again warn everyone. DO NOT USE THIS COMPANY. Thay are at the least incompetent at the most criminal. They sold a 23K furnace to my elderly mother and it has been a nightmare since. At least 10 visits in two years for it not working and just now the fire company had to respond to the house due to the furnace belching out black smoke. AGAIN, DO NOT USE. read more

Run don't walk away from this predatory operation. Quoted over 15k to replace a 2.5ton heat pump. Getting it done for less than half that cost. High octane sales presentation and follow up calls. A 2.5 ton heat pump system prices out online at around $3k. Run Forrest run!!! read more

These guys are crazy expensive. Work is good but you are pay 5x more. I got a tiny leaked fix on bathroom sink .ended up being $800. Ridiculous read more

This place is a 100% rip off DO NOT GO HERE. I called to have them replace a bath tub faucet nothing complicated take 1 out and put the exact same one in. 3 pipes, cold line hot line and shower head just take out and replace. Well they got there and then called my wife with an invoice of $1881. Yes $1881. ABSOLUTELY NO WAY. I got another plumber to do it later for $300. DO NOT USE THEY ARE SCAMMERS. I feel bad for people whom they take advantage of. This is basically theft. read more

Had Andreas Plumbing and Heating in for a service call for some troubleshooting. Technician Paris was AWESOME! He diagnosed the problem and fixed it immediately. read more

Beware the $93 or Free Main line sewer clearing special! they claim it's only if they can clear blockage from outside home! As, Most access points are in basement of home, so then they switch you to a song and dance and lay it on you, saying we can't give you the $93 Special which we have advertised on Bill Boards, but for $775.00 we'll get your lines clear again! Bait and Switch, False Advertising , Very Dishonest Advertising And Business Practices, Would not use, untrustworthy! read more

had them come out to check my ac unit part covered under warranty they quoted me 800.00 labor fee for one hour, mind you every year for the past 4 years they had to come out and repair something in 2025 they had to replace a new unit for the one installed in 2022 now they want to charge me 800.00 labor fee to replace a motor and barrings for an hour job as they say. run fast unless you have very deep pockets..... IN GOD I TRUST.... don't trust them read more

I want to update my original review to thank Andreas plumbing and heating for reaching out to my father and refunding all of his money. After my initial post, they contacted him and acknowledged the situation, apologized and offered a full refund! (Which my dad did receive!) I appreciate their effort to resolve this matter and take responsibility. It shows they care about their customers and their reputation. Thank you again. read more

Called on Monday to have a rental unit serviced and was told they'd come out the same day. Scheduling called me shortly after but informed me they couldn't make it till Thursday Only to call me Thursday morning to offer me $50 to reschedule my appointment. I don't recommend this company at all! read more

Scheduling a basic service as faucet installation with this company or any small service at all is not recommended. Hind sight is 20-20 and I will taking my business elsewhere. I called a week in advance for a faucet replacement and was advised that based on their current workload, someone could be available the next week so then I agreed to a window of time (10am-ish) for a phone call for when a technician could be available. I was then was advised it would be late afternoon and then again on the same call, advised "All of our techs are running behind today so we'll give you a call back later this afternoon when they are This business does base their scheduling on urgency of repairs needed, which is fine for urgent repairs, but will leave your small jobs waiting forever. With that many people servicing that large of an area, you would think appointments could still be made. I guess not. IYKYK 4:00pm update: after a few calls interrupting my work day advising me a technician is "abour an hour away" each time, I am getting a faucet replacement! For about $600.00 with a 2-year warranty on the parts that I am not providing. I did provide the faucet myself. There is an approximate $90 estimation fee they will charge for this business to come and look at any problem even if they don't find one, so look out for that. I was also offered to get text messages to interrupt me throughout my day nstead of phone calls. Also, I did speak with someone who offered me a discount at first but that was before the technician came here and quoted me the work. I'm not sure where that discount went. read more

Highly over priced. They are definitely are good at what they do in a pinch, but I would strongly do your homework before they upsell you into things you really don't need. I am not saying they don't know what they are doing, I am simply saying they know how to worry people with the right words in order to get business. read more

Come out and quoted me $6000 to fix my boiler!! And told me over $1000 to have my water gauge replaced. Didn't fix my issue with the boiler.

4 years ago I needed a new heat furnace and AC. paid over $15,000. Heat has never worked since installed. every single winter they come out and give me a different reason. Including: the thermostat wasn't right x3 until i bought a $700 one from them, still didn't work ! The wind blows too hard against my house for which they cut a hole in the side of my house, and last year... water got where it shouldn't have. So here I am winter number 4 freezing with no heat. when I called them Sunday AM they told me someone would call me back Monday. It was 8 degrees outside this morning. And I pay the monthly subscription fee that is supposed to get me priority scheduling and some sort of yearly checks on eqpt. I've never gotten anything out of the fee I paid. Stay away from these scammers. I'm out $15,000 and freezing in a snowstorm. If I owned this place I would be utterly embarrassed. read more

I had work done, cost over $5,000 , now another pipe nearby leaking...they must have cracked it when putting in other, same with sink when I got this crew....What a mess! Now what $88 to come out, I just called someone for FREE ESTIMATE... ANDREAS IS VERY EXPENSIVE AND NOT GOOD WORK FROM MY PERSONAL EXPERIENCES read more

I had my Boiler serviced they arrived promptly and were polite and clean thats the good and the one star you see.After that they ripped me off and things that worked before they came suddenly stopped working,each time it was these things happen on old systems. Then i got another local plumber in to look at what they did and he said there was nothing broken but for some reason a wire was jammed behind my aqua stat preventing it from closing we told him the prices we paid for items replaced and well we got ripped off big time. The reviews that state rip off above are true avoid these guys at all cost and thats what it was all cost. read more

This is a predatory company that in my opinion exists to only to get in your door to rob you. They are like the companies you hear that rob old ladies for thousands of dollars. They quoted us $3,700 to fix our hot water heater issue. We called another plumber that fixed it on spot for $100. I spoke to Mary about this and asked why would you charge $2000 if its only a $100 job. She corrected me and told me they wanted to charge $3700 for a $100 job and she stated there was nothing wrong with this. She refused to let me talk to a supervisor to get their opinion. read more

This review is about awareness to future customers. This is about weighing out quality of work vs cost. Andreas provides very good customer service and their technicians are well trained, courteous, knowledgeable and respectful when they come to your home. I have been with this company for years now and have endured their "job pricing" as it is known in the industry. This is where it does not matter the cost of a part and the time spent. There is a fixed price for the job being performed. On my recent service call in November, I looked up the part that was being replaced; less than 100.00 which I confirmed with a family member in the business who lives out of state. The diagnosis and time to install, under 2 hrs. My bill was over 1000.00! That bill should have been no more than 1/2 that amount or less. Yes, I am grateful the repair was made and professionally done. Yes, I understand business and overhead but I am not grateful that I am in a lower income area and being gouged. They need to rethink their pricing and how they treat their local people who have supported them; remember where you come from! There are other reputable companies in the area who do good work at fair prices who I will now support. read more

Dylon Searfoss came to our home and was there 13 straight hours. He went through every detail regarding issues with my heating. Dylan is extremely knowledgeable and experienced. He really made sure I understood the steps needed to fix our issue. He went above and beyond to make sure we were up and running with heat before he left. I couldn't ask for a better technician. read more

$88 visit fee to quote $1,350 to run a 15' line from propane tank to gas dryer hookup. The tech Scott was very very nice but these prices are a little insane for 2 hours of work in my opinion...I suspect their google reviews are fake read more

I just learned that I have been getting ripped off by this place for the past few years. When I moved to PA fro NY I needed an HVAC company to service my furnace. Like a fool, I went with the one I saw the most advertising for. Well, this week one of my wife's new friends, who happens to be married to an HVAC guy, who has run a business in this area for almost 25 years, basically told me I have been getting ripped off. So I met with her husband and he went over the last few repairs/part replacement bills that I paid Andreas for and boy was I surprised. A few weeks ago they were here and told me I should really replace two parts or my furnace could stop working. I believe in preventative maintenance so I had them replace the parts. Well, over $700 and only 15 minutes later the parts were replaced. My new guy pulled up the parts online and showed me that they can be purchased for under $25 total and showed me that his charges would have been in line with most guys the area and it was only about $250. We then went over some of the other past bills I have paid and realized I have wasted almost $2000. I feel like a fool. This place prides itself on courteous, on time service, which is great. But they don't tell you that as soon as you let them into your house they become predators who will try to scare you into replacing things that really don't need to be replaced and overcharge you in the process. He brought up a couple of good points. Ask yourself why this company has such high turnover with their employees, who is paying for all of the advertising they do and who is paying for all of the new trucks you see running around the area. The customers are paying and these young guys who work for them can't handle the high pressure sales they have to con their customers into. Buyer beware! read more

BEWARE I called them about a small job. Was told they have everything with them to make repairs but there is an $85 charge just to show up and give an estimate. Ended up with a $730 bill for 30 minutes work. Parts were under $50. Their business model seems to be either they make $85 to drive 4 miles to give an outrageous estimate that the customer will decline or make a killing on a job. I will not use them again. read more

These guys will totally rip you off. They showed up & asked a bunch of questions that made me think the simple repair to my sink (hooking up the plumbing parts beneath it that I provided) was a more complicated job than it was. They charged me $966.00! I was a total idiot for agreeing to the price but I was desperate to have my kitchen sink back -- oh, and like I said, the guy made the job seem more complicated than it was. When my dad (a licensed plumber) looked at it later, he said I should have been charged. $150 -- $200. read more

Technician is thorough and did a good job. After that point, not happy! I asked their office for a detailed bill of materials and labor. I asked that because the job cost was a little over $800. The materials was a cover for the exhaust outside from laundry room dryer ($6. in Lowe's) The job took at most 2 hours, so the labor charge was $400 an hour. When the technician was at my home, I let him know that the labor was extremely high and asked if they charged $400 an hour to install a kitchen faucet. His answer was "more." After the job, their office called as is normal, to ask if I was satisfied. I told her the work was done satisfactory but the cost for labor was high. Again I asked for a detailed bill, she told me they don't provide that. I wonder why! Bottom line is the same as others have said, their service is beyond expensive. It's outrageous! read more

We had Andreas do a big job for us & couldn't be happier with the entire experience! From the wonderful ladies at the office who answer the phone asking how they can make you smile today to all the knowledgeable & courteous guys working at the house you can tell they take pride in their business and it shows! And a special shout out to Craig who went above & beyond throughout the whole job, it was GREATLY appreciated!!We would definitely recommend Andreas Plumbing, Heating & AC to anyone looking for quality workmanship! read more

The only positive thing I can say is that they were available when needed service. Wish I wasn't under the gun, because they came out several times and $3000 later the issue was still not fixed. They tried to explain why, but none of it made any sense!! After I spent $3000 and my HVAC still wasn't working they gave me an estimate of $2800 to fix it. I finally walked away. So in essence they ripped me off, took my money and I had to have someone else fix it! read more

extortion. plain extortion. $4,100 to put a new well pump in. only 100 ft down. 88 to diagnose when already was diagnosed and traced to the pump. having a hard time getting an itemized receipt. actually have to follow up to get any receipt. the excuse is well its an emergency call. nope said there was no hurry and it wasnt off hours. could have pulled the pump if i had an extra set of hands. actually did help pull the pump waiting for his helper because i had the T handle made up to pull it from 20 yrs before having had a friend come over. he 70 now so wasnt calling him. they are quick if thats all that matters to you. read more

Craig and Cameron came out to install our ductless Ac/Heating unit in 4 different zones of the house. They were more than professional in all of their work and extremely informative of all they were doing. We truly enjoyed having them here and are very happy with the work they did! Would absolutely recommend this crew again and again! read more

They kept their word to me about an air conditioner repair.

No Go... Yikes! Call for off hours... First No difference in price--whether if it is Saturday 10am, 2pm... or 4 am in the morning... First time I used them 'after hours' for a basement flood situation at 12 midnight--i had to argue with the guy because he kept saying he didn't think it was an emergency... What? When he called back ' on a recorded line' he was like a different person. But when he came to the house he gave a stupid estimate of $10K Next... no hot water... I have paying guests in my home... I call during the day... I can't afford to wait so... I will pay the $200 for the 'daytime' housecall... But guess what... the answering service never calls me back or Andreas never calls me back. What is wrong with service providers in this area? Bad service and everyone seems to drink the koolaid? I do not get it... very confusing, annoying, costly, time consuming and stupid. read more

Loved them showed up wearing a mask and foot booties. We had a ductless a/c heat pump with 2 heads put in one upstairs and one downstairs. Andre was our installer he was great even had to come back on his birthday and finish up. Andreas plumbing & heating should be happy to have an employee like Andre. Very professional and courteous. read more

The services from Andreas plumbing and heating are awesome, very friendly and experience people. I call them for all my plumbing and heating needs. read more

I saw one report of Andreas Plumbing as a predator and this is correct. Came out for a leaky pipe -said charge would be $615! Called another plumber immediately and for simple repair less than an hour they charged $165. Shame of Andrea for taking advantage of water leak. read more

My mother was quoted almost 9 grand to up grade to new ac system with bottom line equipment. Another company quoted 2 grand less with high quality equipment. read more

Was extremely disappointed throughout the process. Positives: Friendly, warm, and helpful office staff. Owners are friendly and helpful. Negatives: Unattentive/unresponsive. Overpriced. Poor quality of workmanship. Quoted a two day renovation, and after the fourth day, we had to call the owners out to do a quality check because we weren't satisfied. Much re-work was required, and an additional three days were also needed. Overall, the 7 days of work took three weeks and resulted in average quality. Also, during the process of my renovation, my hot water heater quit. I was quoted over 900 dollars. (The hot water heater in the quote was 500ish, so that means 400ish dollars for an hour of labor?!) I did it myself instead. It's really too bad...if the job had gone even somewhat smoothly, I would have hired them to come back and do a whole-house ductless AC system. I wish it weren't the case, but if I had it to do over again, I would go elsewhere. read more

thought they were a reliable co. until we had a problem with our well pump which they replaced with a new tee pipe and switch. their bill clearly states at the bottom 5 yr warranty on parts and labor for NEW INSTALLATIONS. well when i need them they told me it was a boiler problem and not a new installation it was a repair. i spent 868.75 for a new well tank/tee and switch never complained about the price they got their money at the end of the job, only to see the pump they sold to me at a store for $200. so just beware they DO NOT STAND BEHIND THEIR WORK OR THEIR WARRANTIES. After 3 phone calls all of which was a different warranty explanation none of which was to our favor we offered to buy the part ourselves just come and install it, well needless to say i am sitting here with no running water or bathroom usage. so off to court we go. thanks andreas... go to another plumber read more

If you are fortunate enough to have Ivan service your oil heating system, you are in the best of hands. He was able to diagnose what was wrong with our unit when other companies were not. Andreas Plumbing is responsive to your call and will keep you constantly updated until your service representative arrives. read more

We had several estimates done for a new AC unit and water treatment system. Most other estimates were close, but the estimator was pleasant, knowledgeable and very helpful with information. He was about to leave the company (retire) but backed them 100%, I thought that spoke volumes. Jason, the installation lead was as pleasant and kept me informed of progress along the way. The fact that Andreas had in-house, easy to use, financing was also very helpful. We are 3 months into our new water system and AC and are very happy with the work done and the equipment installed (Trane). I will use Andreas again. read more