Barb's Harley Davidson is more of a clothing store then anything esle. Yes they sell bikes, and parts. But the big seller clothing. I've been too bigger Harley stores. But still happy with what they have. They are not part of the HOG membership. Definitely a bummer. read more

I have purchased a couple bikes at Barbs, get them serviced here, have purchased lots of parts, accessories and clothing here as well. Always a great experience. Never any pressure to buy. The employees and helpful, friendly, and very knowledgeable. I highly recommend! read more

Barb's Harley Davidson - CVO Road Glide - Motorcycle Dealers Near Me - West Collingswood Heights, New Jersey

My buddy had tires installed and a few issues with his bike, his concerns were all addressed and professionally and courteously handled... read more

Barb's Harley Davidson - Motorcycle Dealers Near Me - West Collingswood Heights, New Jersey

I was just there and I was excited about it for the first 30 seconds. I told Rebecca the "sales person" I know nothing about motorcycles and she proceeded to act like I was an idiot the whole time. She is a terrible sales person, I was ready to buy, but I will never speak to her again. I was asking her to explain why open spoke wheels are not as good as a solid wheels, and again, I'm the idiot for asking ...I'll tell you this, she doesn't know how to explain much of anything, let alone airflow through a spoked wheel. I walked out. My money is just as good at another shop. read more

I went to Barbs looking for a new Fat Boy. Long story, short - they didn't have any. That was it ! No, we will be getting some in. Or, I can get one for you, NOTHING. THEY DIDN'T SEEM TO CARE. So, I went to Brian's and got my new Fat Boy there. Basically " I WALKED, at Barbs". read more

Truly like family. So much knowledge and friendliness when I came into the dealership.

Family atmosphere, and lots of inventory of bikes, clothing and parts:)

We went in with no intention to buy, but just look. My husband or I don't have our motorcycle license and never owned a bike. Everyone there was so nice and informative! We never felt pressured to buy, but by the time we left we had purchased a new bike and are looking forward to signing up for classes in March! read more

This review is solely based on dealing with the parts department. They generally can give me the answers I need, part numbers I'm looking for or the quotes I'm looking for. I like when I ask for a quote they print it out for me. The one downside is generally there is only one person manning the desk so sometimes it can take 5 or more minutes to be seen. One of the parts department employees I try to avoid because e generally does not understand what I am asking or takes entirely too long to look up parts. As far as the sales department goes for bikes I have only dealt with them once a few years ago and the gentleman was very off putting. I came back from my deployment to Afghanistan and wanted to purchase a street glide. He did not seem very interested in dealing with me and did not try to work with me on the price at all. He offered no military discount, which generally comes standard from Harley on bikes and told me all he could do was makes the payments small in case that was an issue. Needless to say he insulted me and I walked at Barbs. They say no one walks but that is not the case. I purchased my Street Glide elsewhere. I probably will never purchase another bike from Barbs due to the experience I had. read more

I sent the below to Barbs Harley Davidson to which I did receive a response via phone call. Where the gentleman started to explain the process for online returns. I stopped him and asked if he read my letter? He said yes and that e-commerce is a small part of his business,Apparently I still don't matter. No worries I always have AMAZON LOL My name is Michael and recently I purchases an Auxiliary Light Switch Kit item # 68000341 for my motorcycle on line as I called your dealership first and you didn't have it in stock. It was installed in December. Recently after a ride I saw that the rubber boot that covers the upper switch was gone. I called HD and they told me I had to file a warranty claim through the dealership. So Tuesday, Feb 21 at approximately 3PM I arrived and your location in Collingswood and I went to the parts counter to file my claim as instructed. The woman at the counter started to listen to my story and once I said that it was ordered on line she asked if Barbs was the store of record, I stated that I didn't believe so. At that point I was told that I would have to speak to Jess who handles on line orders, but she was gone for the day so I would need to comeback. Frustrated I said to the woman at the parts counter that I was disappointed that I would have to be unconvinced more than I already had been. To which the response was well you can call in the morning. What has me disturbed is the following: Since I have to go to a dealership to file a claim what does it matter who the store of record is? Why can only the "Online" POC submit my warranty? Isn't Barbs an Authorized Dealer? And if so, why would you make a customer who is already disappointed have to do be inconvenienced even more? The rubber boot probably has a value of less than $1.00 in real life but the only way to get a new one is by replacing the next higher assembly via the harness switch pack P/N 69202584 which I can't find when searching for it online. read more

ignorant staff overpricing in service. I'm not much of a fan although I did buy a new Harley from here & a lot of other things including my bike serviced and after market parts. I probably wouldn't buy another. read more

I've dealt with every department at Barb's HD, with the exception of service. After letting my MC endorsement lapse and not riding for 37 years, I turned to Barb's HD Riding Academy. It was the best choice I could have made. Anthony was a great instructor and taught me things I didn't remember and helped break some bad habits. While taking the course I was in the process of fixing and changing the looks of an 04 Road king. Val and Rich at parts were helpful in sourcing parts no longer available from HD and when they couldn't, they made suggestions where I may find parts that I couldn't even find on ebay. They listened to what I wanted and even saved me money by telling me what I didn't need, even though they could have sold it to me. With their help, my 04 RK is running almost like now. The riding gear/clothing department has also been very helpful. They listen to what I want and make suggestions based on that and offer their own experience with products. They helped me find a helmet that met my needs and were very patient with my indecisiveness and multiple visits to the department over a few weeks. The GM, Bill, was great to talk to. He loves old bikes and offered some ideas to get rid of one stubborn code my bike keeps throwing. His suggestions helped, but I still have other things to try that he suggested. Since my 04 RK is on a lift being worked on, as much as ridden, I decided I needed a reliable bike and joked with Val I needed a new HD. She introduced me to Pat, in sales, and we came to a great deal on a 23 Road Glide. Mike, the finance manager, made the process simple and easy. There was no hard sell on warranty plans, like at car dealerships. He listened to what I wanted and found what worked for me. My wife and I met Barb, while walking around the dealership waiting on Pat to finish with another customer and she was very nice and a joy to talk with. Barb's HD has made me feel like more than a customer; they make me feel like I'm part of the family. If the service department is as good as the rest of the dealership, I'll be thrilled and I'm pretty sure I will have the chance to find out after I get the Wireless Interface Module installed and need them to program it. read more

I'm not sure why this place gets such bad reviews. I live right down the street from there and made the mistake of going to the Harley superstore over the bridge. (Now that place I'd give one star). Nothing but insult offers and rust buckets. I left there thinking I could never afford a big engine HD. The very next morning I checked Barbs website inventory and found an ad for an 02 FXD well within my budget. I called Barbs they said come take it for a ride. Turns out this bike was perfect for me AND they offered me top dollar for my Honda 750 shadow as a trade-in. I've gone in there many times since then and the staff has always been very polite and super helpful. I probably put a few thousand dollars worth of parts to personalize my bike and give it the look I wanted. Unfortunately I no longer ride and my bike is for sale. But I felt the need to share my experiences with this great dealership. read more

went into Barbs just to look and I found a USED Street Gluide and I kinda fell in love with it. I don't like financing and I had money coming in from a another sale I made but it won't clear for a couple weeks. So I figured I'd offer to give them (Barbs) $5,000.00 CASH to hold onto the bike for a couple weeks instead of $500 and they refused. So thankfully I took a drive over to Brian's HD and I am now a proud owner of a 2020 Street Gluide Special!!! Thanks Barbs read more

This place is foul! I will start by saying all they want to do is take your $$money$$ quality is not the important, respect is not important and doing good business is not important. ALL I KNOW IS THEY WILL UP SELL YOU A BIKE IN A SECOND MASTER CLASS STYLE. NO LICENSE NO PROBLEM. WITH A LICENSE OR WITH OUT LICENSE WE WANT YOU ON A BIKE THE SALESMEN TOLD ME. SO SELLING BIKES YEAH THERE GOOD AT THAT! Oh and if you take the rider class there don't worry about taking that dum E CLASS online when you get there they will let you take class any way. You can take E CLASS LATER IF YOU GET MY Drift. I'm saying this because that's what the instructor to the other 2 Harley guys siting next to me. Yeah he broke rules for them of course. Im sure it's because they said they were planing to buy Harleys as soon as they passed the class. Oh One very important thing to note tho! Don't be late to by 10 mins to class A specially if you don't look the part you know right "like a Harley guy!! " Oh and don't bother following the rules like instructor said to do. like text him if u had and issue because he's going to claim he didn't get text any way. Such a foul bunch of employees working there oh the manger will reschedule you a class for next year lol if you want too wait that long, it's a scam such a money grab from barbs it's very disheartening. Also the driving class take place in the back of the building right off the street Im sure someone ether has or will get in to a real bad accident there soon. I Guess that's why they cover there backs by making you Sign so many wavers. The instructor had it in for me from the very beginning when I told him the reason why I wanted my motor bike license was to be able to get in and out of the city fast after work. He later called me a bike owner not a bike rider. He made it his business to say that statement Several times. Here's a FYI to barbs not everyone who's retired wants to buy a Harley young people do too. I'm 40k walking out your door for mistreatment. You guys made me feel uncomfortable from the start of the class. Do you your homework people before you spend your hard earned money with this business! read more

Barb's Harley Davidson - Back parking lot. - Motorcycle Dealers Near Me - West Collingswood Heights, New Jersey

I bought an ultraclassic tri glide from this place and will NEVER go back. The service department is the worst to deal with. Had my bike there several times and they never could fix the problem. So much for master mechanics. After discussing the situation with Barb several times I finally wrote her a letter explaining what was going on with my bike and she never responded to it. As I frequent different Harley dealers and tell them of my experiences at Barb's, they all say "you are not the first to have negative experiences with them. We hear that all the time." If you want a Harley, I suggest you Spend your money somewhere else. read more

This location hosted the 2016 911 ride - 1,600 bikes, most with two riders, converged on this shop in August and were treated to some fabulous hospitality from some locally organized vendors. The shop was (as with all Harley dealers) clean, spacious and well staffed. Restrooms always clean, merchandise was typical and plentiful - there was even a sidewalk sale. read more

Coming from a 10+ year Harley Owner: My review is strictly aimed at the Rental Department. They've been telling me for 2 months, "April 1st is when we start renting bikes". It's April 1st & they're pushing back rentals because of DEMO DAYS. Way to service your customers BARB's!!! ALSO, they are charging $200+ a day for Cruisers/Baggers, compared to $150 a day from HD of Ocean County. (this includes ALL 3 insurances offered) Barbs is great for buying a bike, or motor clothes, & accessories. Sorry rental department......1 star. Lower rental prices & keep your promises. I'm not a happy camper. read more

This place is the absolute worst for customer service. Bought a brand new bike almost $38000 and the dash lit up like a Christmas tree. Engine problem and they say it is normal. Do not buy here There are too many other options out there. Lost a customer for life. read more

I just purchased a new Electric Glide from Barbs and it was a horrible experience. From sales to service, no one seems to know what they are doing. The various departments don't communicate with each other or with the customer. The service department, in particular, leaves much to be desired. They tend to misquote estimates by hundreds of dollars and then don't inform the customer until the bike is ready for pick up. Be very cautious if you intend on patronizing this "business". read more

This dealership does much more for local riders than motorcycle sales and service. They have a good selection of parts and motor clothing. The staff is always friendly. If you want a try a new model Harley they will take you out for a demo ride. They go the extra mile with free lunches and cookouts several times a year.their pig roast are the best.They also raise money for good causes when someone needs help. They also have great rides and trips to concerts in the area and Barb supports military veterans.An added bonus is bike shows in the parking lot with very generous give aways. Get on their mailing list for fun events and info on sales and service specials read more

The BEST DEALERSHIP in the universe!!! NO ONE WALKS AT BARB'S! Came in to get a front tire and a rear tire gone in one hour flat awesome. Don't believe the hype disgruntled customers are disgruntled customers they don't even come here they just have to be assholes. I've been coming here since they were in the first building, this is the 3rd. read more

Barb's Harley Davidson - The BEST DEALERSHIP in the universe!!! NO ONE WALKS AT BARB'S! - Motorcycle Dealers Near Me - West Collingswood Heights, New Jersey

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This was the closest dealer to Philly that we could find. They have a great selection of bike and their merchandise selection was fantastic. Apparently, my husband even managed to pick out a pair of earrings with the sales reps help while I wasn't looking! I would recommend them if you want to browse bikes or pick up a gift! read more

The BEST DEALERSHIP in the universe!!! NO ONE WALKS AT BARB'S! Came in to get a front tire and a rear tire gone in one hour flat awesome. Don't believe the hype disgruntled customers are disgruntled customers they don't even come here they just have to be assholes. I've been coming here since they were in the first building, this is the 3rd. read more

Barb's Harley Davidson - The BEST DEALERSHIP in the universe!!! NO ONE WALKS AT BARB'S! - Motorcycle Dealers Near Me - West Collingswood Heights, New Jersey

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Very disappointed experience with Barbs Harley Davidson while buying a very expensive bike from them.

Barbs is always a great experience from her large selection of bikes. To her large selection of clothing and collectibles.staff is always knowledgeable and friendly and pros at always selling me something lol.my go to place for anything Harley.and don't forget barb she's the best. read more

I'm not a complainer- hate to write bad reviews-Have been riding many years, have bought many bikes, many Harley's, in several states... Trust me- run, don't walk away..from Barb's. Barb is very nice- but needs a new team. After I saw my inflated bill- She did tell me to call Ed, the manager and they would fix- I called after Ed never called me- but hadn't called back. No worries- And That's Ok - I can afford to have $200 plus unfairly taken- but in GP- need to voice it. ED & Ed in service are not serving your best interest- many reviews on Yelp - but kind of hidden in not recommended , but seem valid and similar to my experience. Don't make a quick decision. My issue- Ed Charged me extra 2 1/2 hours labor and parts to flush brakes and coolant (must still be laughing) even though service was covered which was pre paid-to ensure brakes and coolant working- even though my service - to ensure the bike is safe and covered Under the $1600 service advantage I bought, a plan they should honor, or shift it to the 7 year warranty plan ($50 deductible) that should protect me from faulty brakes or engine issues. But sidestepped it by saying 12,500 service does not cover those specific items. I'm busy with the holidays- but will advance the $200 overcharge when I have time , and NEVER do business with Barbs Harley. Harley corporate will listen, or the many people at a bike show while they are trying to sell bikes to thousands may show concern. By the way- the Finance guy who acts as MOD- was a riot. Allegedly Had not heard of the 5 accidents caused by ABS locking up due to water in brake fluid- or the many recalls my 14 Ultra has had. Counseled me on people riding differently- Really appreciate his feedback. Wonder why Harley market share is eroding to Indian? Good luck , and enjoy the ride. read more

I can only speak for my experience with parts as that is the only department I dealt with. Anthony took my order over the phone for a battery. He was very cordial and knowledgeable. He had to order the battery and said he would call me within a week when it came in. He did, it was the right one and he discarded the old one for me. I know it sounds trivial and anybody should be able to take an order for a battery but sadly that has not been my experience. Good job Anthony! read more

If you are interested in a bike go to Barb's. My husband just made his 1st Harley purchase. He's not new to motorcycles, but new to Harley Davidson. The customer service there is amazing. Rebecca was our sales associate. She was extremely knowledgeable and patient with us through out the process of choosing the right bike. Everyone in this Harley Davidson location was friendly. So glad we chose to get his perfect bike there. Thank you so much Rebecca and the rest of Barb's Harley Davidson team for making this a painless process! read more

Been looking to purchase a Harley last few weeks. They are the only shop that refused to discuss pricing with me over the phone or via emails. Said I need to come in. I'm not comfortable with a business that would not give prices over the phone. If this was reputable dealer they should stand behind their prices as other HD dealers do. You wont catch me spending a dime with these guys. read more

The worst service imaginable! Nasty employees! Lies! Bike's been in the shop 7 weeks and has not been touched! Ought to be closed down!

I agree with Betsy P., the service department is worse than poor. They make promises and never follow up. Had work done on my Harley only to find I needed to take it to a different Harley Dealer to correct their poor workmanship. Buyer beware! read more

Stay away from their service dept. Got a great price on the bike when I bought it but thats it. Had it towed in several weeks ago. They did a repair in the front fairing of my 09 Streetglide. I pick up the bike and they never plugged in one of the bulbs for the air temp guage. I brought it back several weeks later. They had the bike for an hour and a half. They say its all done. I start riding home and notice they broke the windshield. The technician butchered the reinstall I went back the next day. No one showed any concern. No one said "Mr McCormick, we are so sorry. We will make sure everything is taken care of." You know, common customer service. None of that. Technician brings the bike out after 20 minutes, I inspect it and he crushed the trim in the windshield. I walk back in and tell them to bring it back in and fix it. Technician brings it back in, and fixes it. He brings it out and no apology just a "Is that it sir?" Like I am inconviencing him for his mistakes. This is only after they still havent fixed one of the initial concerns of very poor radio respection which they say my radio is "normal: But everyone elses radios area nice and clear. I have heard many horror stories about their service. I will not step foot in there again. i will take my business to either Brians or Hannums and I recoomend you do not use their service dept. I have spent over a $1000 in th epast 2 months on clothes and accessories. Barbs just lost my money. read more

I usually visit Barb's for some routine service items that I do myself. Never a problem. In and out quickly. I only come here because it's close to home. Now just for reference I did not buy my ride here although it was an option 4 years ago. After looking at some bikes I asked the salesman for a price with some options I picked out. He told me " I can't give you our best price unless you commit to buying from us". Say, what? How can I commit to buy without knowing what the price is? Really? So I moved on to another dealer 70 miles from my house who gladly gave me some numbers without a commitment to buy! In conclusion my review stars apply to the Parts Department only. read more

By far the best Harleydavidson dealer around I live less than 5 minutes from Brians and let me say this at Brians they don't care about you one bit, I have purchased 3 Brand new Harley's in 4 years from barbs and won't buy from any where else got my 13 Fatboy my 15 streetglide now my 17 ultra all from here my salesman Scotty P is the best and they go out of there way to get the deal done awesome awesome awesome end of story!! Thanks Barb read more

I went to brians hd in langhorne and went round and round with pricing over a street glide special. I ended up walking out cause they said thats the best price and there is no way of doing any better. I called barbs and over the phone they beat brians by 1200$. They earned my business 2 days later when I walked in to barbs and got the street glide special I wanted!!! Its true no one walks!!! read more

I live in Bristol Twsp. Went to that Harley Dealer in Langhorne, Walked around the showroom for half an hour, poking around, sitting on everything there. Not one person approached me. One guy upstairs was talking on the phone with his feet up on the desk. I stood and stared at him. No response. Went down stairs and left. Drove 45 minutes to Barb's in New Jersey, walked in the door and was treated like a King. Salesman showed me everything there was. I took a sweet Softtail deluxe out for a road test and bought it on the spot. Been back several times for scheduled maintenance, always treated well. "Can I get you anything? Coffee, cold drink"? Even Barb took the time on several occasions to stop and chat with me. Service Department needs a little tweeking, but I will chalk it up to an inexperienced tech and remain a loyal customer. read more

Barbs HD are the most generous group of people. Always putting people & veterans first. Great selection in store too!

I have bought two new bikes from Barb's. I have also used their service department on several occasions. Everyone has always been helpful and courteous. They deliver what they promise at a reasonable price. Hard to get better than that. Tom Norton.. read more

Get everything in writing before you give them business. They verbally quote one thing and charge a much higher price by 25% when finished. Other than that they provide reasonable quality work and staff is friendly. read more