Do not waste your money coming to this laundromat. Their dryer machines don't dry!! I spend money…read moreon 2 dryer machines put them on low temp for 56 mins!! and when it was done my clothes were completely wet, when I told the worker they just acted dumb and said low temp doesn't dry, it has dried my clothes at other laundromats. I told them to at least put time for one of the machines and just ignored me. This was my first time washing here and I won't be coming back!!

Went to do laundry at this place, they cut the time the machine washes and charge more money- then…read moreI noticed the dryer less time also for more money. And not all the machines work.

Worst service and customer care, they ruined my clothes and they are rude. The place looks a mess…read moreand it's dirty. When I told Grace the owner i will report her she said she doesn't care

Mom And pop shop. Machines still use quarters l. Tailoring…read moreis quick, cheap and to the point. Other places want $35 to fix pants Grace doesn't for almost nothing. There's no luxury at this laundromat but it get the work done.

I would definitely not recommend this business 2/10 - very…read morelow, speaking down on hard working employees is unacceptable. Take your business where the employees are appreciated

We were using this laundromat for a couple of years with no issues. Drop off service was great…read more However, in the last month, every week something is either missing or ruined. When my husband tried to talk to them about it, of course they didn't know what he was talking about. We are done with this place. You've ruined enough of my things! Don't play stupid with loyal customers.

I'm new customer on cool cycle laundry and my first day it was ok, but in my second time I went…read morethere I noticed the dryer machines are no drying with $1:25 like any others. but the one peaced me off was that the chinese guy attender it took my cloths out from the washer machine a while I was there without my consent I was busy with another machine.

I been going here for four years I never had a problem until the last few times . I will never…read morereturn the female owner is very nasty ,rude and disrespectful. She is not friendly and doesn't have customer service manners.The husband was very kind and helpful but I will never give them business again.

This place lost one bag of my clothes and they are insisting I should look thru my.closers or…read moredrawers because they dont have it. I gave them 3 bags of clothes one was blankets the second bag was sheets and the third bag was my clothes. Whoever runs that is a terrible person who doesnt listen to anything im saying. I wanted to talk to the owner but he is never there and she claims when they brought back my clean sheets and blankets in was in 2 bags. Not true I received one ex large bag in fact the driver wanted to carry the bag in. I want my clothes back

I had sent 3 bags of laundry and I got back 2 bags They lost my clothes that were in the black bag…read moreall black clothes And whoever answers there calls was extremely nasty. I want my clothes back

Very clean, larger space than expected...Not a fan of having to put a non refundable "deposit" on a…read morecard you need to load money on to use machines. Manager on site offered to refund me the deposit fee. Unfortunately, said manager was gone before I was finished with my laundry. I now have a card with unused funds that cost me $2, to purchase. I assume that money goes to "the house" as part of the cost to utilize the facility. I'll go back to my old place... old school coin op... every penny.... well quarter matters for some.

The. machines were great and easy to use. The staff was very helpful. It's nice not to have to…read moreworry about quarters.

Incredibly rude and lost shirts as part of my order. They rushed me out and said they'll call back…read morewhen they found the missing items. Never did.

The service is impeccable and I am always in and out relatively quickly! I have used both the…read morecleaning and tailoring services and all of my clothing items are handled with care and returned to me looking brand new! Parking can now be a little tricky since the grocer has opened and we are unable to use the lot off to the side, but there is ample street parking directly in front and across the street!

The first few times I used this laundrymat the clothes smelled so good, I don't know if they cut…read moreback on the detergent or what but everything comes back smelly musty and just not clean. As if they just washed it with water and no soap. It's gross.. maybe they have to clean their machine? I also have been having issues with items gone missing, one time they couldn't find and entire laundry bag of my clothes!! crazy but I still gave them another try.. this will be the last time. I was missing more items on my last pick up and I can't afford to lose any more. Do not go here

zero stars ! this is the worst laundromat ever…read more they constantly "lose " clothes i think the staff is stealing them from customers ! i have lost many expensive shirts / towels/ rugs and who knows what else! i do not reccomend you to do buisness here ! i drop off clothes and they return whatever they want to me its never what i dropped off . half the time they cant locate my clean clothes either ! i will never use them again ive lost countless pieces !!!!!!!!!!!!!! worst staff ever

The quality of their work is excellent--clothes come back spotless, fresh, and handled with care…read more Whether it's everyday items, delicate fabrics, or special pieces, they consistently deliver reliable results you can trust. Beyond standard cleaning, they also offer expert alterations and even custom designs, which really sets them apart. Whether you need a perfect fit or something uniquely tailored, they've got you covered.

Last year I dropped off 2 pair of men's black dress pants with owner Gabriella's husband(It was a…read moreSaturday and was told she was not in doing alterations at Emily's boutique on Richmond road.) I lost the ticket and when I returned to pick up was told they could not get my clothes with my phone #?? I have gone to 5 other dry cleaners never a problem to pickup without a ticket. She said she does not have that system? Just her running the business? I called today to ask if they found the pants and Gabriella accused me of making up this story? For what reason? Where are my pants?? They have copies of all hand written tickets why didn't she check? I came in person she was too busy to help me and never called. Today I called since we are attending a wedding and my husband needs those pants. She said she had customers too busy to help! Not even an apology! Will report to the Better Business Bureau. Stay away! Gabriella you have me mixed up with someone else, never reviewed you before?? I was a customer when your Mom was alive, never an issue. Did you ask your husband? How would i know you work at Emily's on a Sat? For what reason? You never called me back!! Please check my cell # and look up the record for dry cleaning. Your husband took 2 black dress pants for dry cleaning. Where are they?? You are out of line saying I did not drop off?? Better Business will be notified.

I love this place!! Every time I go to do my laundry, it's always clean. The machines are pretty…read morenew and they do an excellent job cleaning and washing clothes. I have been going there since they opened, a little after the pandemic. I live a little far away but I don't mind driving for 20 min to do my laundry. Their staff chances often but most of the staff are super friendly and the ones that aren't, I don't see them anymore. I highly recommend this place! It's super clean! New machines and friendly staff!

This is my laundry mat. Never any issues here. Everything is always clean. The workers here are…read morealways so nice. There's no cash on site, ATM inside, clean rite card needed for machines. 24hrs as well. I haven't done the laundry service i usually do my own. However they always have lots of people dropping off and picking up so that's a good sign.