The response time of the person in charge was slow almost to the point of annoyance... like after…read moremany messages you would get a response. Super unorganized, kept changing our delivery date... They have a strange policy to ask for the client's cc's cvv number. We found that to be super sus and informed the lady that we'd be at your store to pay. When we went across town to pay she wasn't available and the lady at the reception couldn't speak a word of English... it was basically super cumbersome for cleaning of one item...We did however appreciate them for trying to resolve the issue with our trouser.

Called them on a Wednesday, two ruggables picked up, laundered and returned by the following…read moreTuesday. They look (and smell) fresh & clean. And the price was very reasonable.

Frequent traveler to NYC. This service has been a life saver. Great service. Great communication.read more

I will be using them again. They come upstairs to get your clothes which is really convenient. I…read morecould actually smell what they used. I have sensitive skin so when I wore my clothes I didn't break out. You get to pick what you want them to use on their app/website, which I found really useful. They respond really fast and they also answer the phone. 10/10 experience.

This is an unexpectedly helpful and cost effective wash and fold service charged reasonably by…read moreweight! Just give them dirty laundry and they keep it washed and folded and then packed very nicely in a bag. An extremely valuable service during travel times. The lady who runs this service is a kind person.

Chinese wash and fold. I dropped off laundry at 10am. Was told to pick up at 4pm…read more All clothes were washed and folded. No scent detergent was used. $29 for 20lbs.

My old dry cleaner damaged a good wool coat and the owner retired before I noticed. Based on the…read moregood reviews, I took the coat to Tiktok. The owner wasn't sure he could entirely undo the damage but he said he would try and wouldn't charge me if he couldn't. While it wasn't possible to make the coat look exactly like new, Tiktok did a great job--as good as humanly possible, I'm sure--and the coat is wearable again. I was charged $10 less than the full price quoted, which I was happily prepared to pay. Everyone I interacted with on my two visits was incredibly sweet and eager to fix the problem. Thank you, Tiktok!

When asked a simple question about fees, Tiktok Cleaners was indirect, then nonresponsive - a HUGE…read moretyrn-off for those seeking services through Yelp "Projects."

Amazing service and level of detail. I came here to get dry clean on a few pieces and they did a…read moregreat job

Nice wash and fold…read more I didn't have any clothes that are delicate or have special wash instructions, so I was pretty satisfied with my wash and fold experience here. They offer pick up and delivery, but they also let me come into the store and pick up as well. The website seems outdated, their current pricing for wash/fold is minimum 6lb @ $8.75, $1.25/lb additional. It's reasonable pricing for the area. The ladies working there are very responsive on the phone and are easy to talk to in case you have any questions.

I am updating my review. Although my sheets/duvet were never found, the owner credited me back for…read morethe last service. Since I like to support small local businesses and they have a quick turnaround time for pick up and delivery, I decided to give them another try. This time I itemized all items I would be sending over in my order on the app The closed were picked up and delivered the next day neatly washed and folded. The owner is very responsive I would use them again

First time using them and laundry came back sparkling clean. Will definitely use them again!read more

Josh and Champion Cleaners deserve all the applause for excellent service. I don't hand out stars…read morein my reviews, but when quality service is rendered, I do not mind and gladly rate Champion Cleaners so very highly for doing all the little and big things right. I don't know if anyone is paying attention, but quality and quality service is lacking these days. It's easier and often of less cost in the short run to take short cuts at the expense of customer loyalty and sense of receiving the best of treatment from a person and business you may rarely see in this age of pickup and delivery. If you're reading this all the way through, good on you and better for you. I can confidently state Champion Cleaners is a service you can count on to pickup and deliver as if you know Josh and his business as a brick and mortar. Understand what that means in this day and age. Understand you will be a loyal customer of Champion Cleaners without question. How often can one state that these days...? Let me give you my most recent example. I have a white Guayabera all linen long sleeve shirt with the vertical pleats on the front, the kind you can wear to church, to weddings, to fine dining, and on important dates. Now then let that shirt be unknowingly stained in multiple places on each sleeve by a dark and tarry mushroom supplement you take. You think, "this shirt is ruined on the first wear." Not so quick with Josh and Champion Cleaners. I texted Josh and told him of the challenge to clean this shirt. He replied, "we'll do our best." Their best at Champion Cleaners was well up to the job and I texted Josh that perhaps he heard the applause coming from my direction in the still of the early morning in the City. Josh and Champion Cleaners can save you money and save your garments. Five stars!

We just moved to the city and are so grateful to have found Josh at Championship cleaners! My coat…read morelooks brand new thanks to him. He is the BEST and we are looking forward to being loyal customers.

I went to this place for years and staff nice enough but had issues a few times with damaged…read moreclothes. Wife's expensive jacket was maybe heated too much and caused this odd wrinkles and rough texture . Another coat also . All designer . She was devastated as saved so much to get them. My favorite suit for summer had cleaned and tried on maybe a month later and it was so tight and the pants ripped when I sat it was so tight. It literally shrunk and how is that possible? .. too much heat on that type of suit due to my research with another cleaner and the place I had to buy a new suit.. Had to move cleaners and now we check everything right after.

Could not be more pleased with this cleaner. I trust them with everything from cleaning, dry…read morecleaning, and alterations. They make dropping my clothes off easy and deliver it back. Additional I find the prices to be very reasonable compared to the neighborhood. Great cleaner!

Good laundromat for a visitor staying at a nearby hotel , had options to purchase laundry pods and…read moreprovided change and laundry baskets for use between the washer and dryer. Very busy location but plenty of machines of different sizes. Total cost for a large load was $10

Really good service and the people running the business were exceptionally polite and punctualread more

I had a bed bug situation for the second time, and I was stressing out. I had done the washing of…read moreeverything I own the first time, and I just could not imagine going through that again, so I went online and found Bed Bug Laundry Service (which in the contract says it's Astoria Cleaners Inc.). It had 3 good reviews here on yelp and a couple of good reviews in other places so I figured this would be a good place to use. WRONG! I separated my laundry. I had 18 bags, and sent 2 for dry cleaning and 16 for washing which I specifically labeled. They simply ignored that and sorted my laundry in the most expensive way they could find. They dry cleaned clothes that do not even have "dry clean" on the care label. I mean they dry cleaned my handkerchiefs (which btw should be washed with bleach), my snowboarding pants, my jeans, EVEN A BATHROOM RUG!! I mean who dry cleans a bathroom rug? When I argued that I had only sent TWO bags for dry cleaning, he told me that I had agreed to the contract and in the contract it says that they will sort out the clothes the best way they see fit. So yes that was my mistake to trust them and assume that they would sort it the best way possible for cleaning, not that they would sort the laundry the most expensive way an dry-clean almost everything I sent them. In the end they sent me a bill of almost $3000 which I had to pay in full before they delivered my clothes. I tried to negotiate but the owner would not budge and told me if I didn't get my clothes within the time agreed they would start charging me for storage. I am so angry. I ended up charging my card over my spending limit because, how else would I be able to afford this? I don't know. All I know is that this service is a rip off and they will make sure to sort your clothes in the most expensive way possible. I would give it zero stars if I could.

I just found out about this company a few of months ago. I have used their service about 4-5 times…read more My job requires me to travel a lot. Whenever I'm back in NYC, I'll give them a call to pick up my dirty laundry from my apartment. I have also used their dry cleaning service for coats, blouses, etc. So far, everything has been great - no missing pieces and all my clothes always come back clean and pressed. Definitely one of the best cleaners in NYC!