Great service and very helpful! Highly recommended. I go to the optometrist there on a yearly…read morebasis. Very knowledgeable.

Bad Service if you are out of the area. I'm out of Central Illinois and in SW Florida for several…read moremonths. The transition coating has a problem and the company will not honor the warranty since I'm unable to get back to Illinois before the 90 day warranty expires. They told me that when I return, it would be a new office call and charge to my account. My advice is to work with a National provider if you travel.

Awful service, awful drs, awful techs, management unprofessional and rude I recommend Gailey or…read moreanywhere else over these frauds. Very incompetent staff. Craig the tech made the experience terrible.

The team was very professional and courteous. I was in and out within an hour. They are very…read moreprompt. Dr. Smith was very thorough with explaining everything. I would definitely recommend this facility and will be going back in years to come. Robyn L.

Cancel your appointment before even going to it What kind of place does that..now waiting again…read moreafter 1.5 months. Main streets Bard Optical

I'd give 0 stars if I could-- DO NOT GO HERE! If you want a "contact exam" (which isn't even a…read morebillable service by insurance, so you already know it's unnecessary) you only have 90 days to do so after your full exam. Otherwise, they will not allow you to do just a contact exam. Instead, they will try to make you pay for and redo a full on exam, even when you just got one! Needless to say, I walked right out. Previous reviewers mentioned the staff being super friendly. Well, you can tell it's been years since those were posted. They were all women whispering and giggling about my POLITE refusal, like little high school girls and all were well in their forties...

I went to Dr Davis for the first time when I was 18 and a senior in high school in 1984 and he…read moreremembered me 33 years later.... He was kind, patient, and put me at ease considering I hadnt been in an eye doctor's office since my early 20s now Im in my early 50s... His staff was helpful, kind, and helped me pick out a cool pair of bifocal readers which I cant wait to get.... I so recommend Dr Davis he is great!!!!!

From the owner: James E Davis Jr. OD provides optometry, glasses, and contact lenses services to the Decatur, IL…read morearea

I give Dr. Thoele 5 Stars. He is wonderful! His Staff I give 1 Star. They are unprofessional and…read morenon-caring. Prior to seeing Dr. Thoele I needed to remove contacts. Sometimes it is difficult for me since having a Stroke. Although there were several Staff Assistants, not one could assist me when I asked for help with removal. Prior to leaving I requested a spare pair of contacts to have...Just in case until I can be seen by an Opthalmologist. I was told they did not have a pair, would have to order and would call when they came in. That was 2 weeks ago. They never called. I contacted their office on 3 occasions and even offered to pay for the pair of lenses. Each time being told a different story. 1st story: "They have been ordered and we'll call you." 2nd story: "They will be in the 1st part of next week." 3rd story: "We're not sure exactly when they will be here but you should not need another pair since the pair you have lasts 30 days!" Hopefully, that is the case....one never knows. Today, my vision, thanks to Dr. Thoele, has clarity, for which I am so very grateful. However, not being able to be provided with a simple spare pair of contact lenses from his Staff, has sent a very negative message.

From the owner: At Crown Vision Center, we know your eyes are precious - give them the care they deserve. Your…read morefamily's eye health and well-being are our top priority. From routine eye exams to diagnosing, treating, and managing eye problems and diseases, our board-certified eye doctors and friendly and knowledgeable staff are dedicated to serving all your eyecare needs.

Great service, great staff, enjoyable visit. I would recommend them to anyone. Best thing I've had…read moredone was cataract removal.

I can't recommend this clinic because when I tried to make an appointment for a basic exam I was…read moretold by the scheduler that a basic exam would run $350. The national average is between $100-$150 so I'm uncertain what this clinic is doing to warrant charging that amount, other than gouging insurance companies. So I made an appointment at Costco Optical department for $65.

It took me 24 minutes to check in at the front desk. Then I had to wait to see the doctor. This is…read morenot a place to go if you are in a hurry. They often run late. Also, nobody texted or called me to remind me of my appointment. I had to call to see if today was actually the day. There are some things they could do to improve things here.

Dr. Ryan is great, but the billing system is horrible to work with. For years, they continually…read moreprocess my bills and my sons' bills through the wrong insurance resulting in a higher co-pay. I verify at the front desk they have the correct insurance on file, but then I keep getting bills in the mail showing it was processed incorrectly. We are switching offices.

I went in to have my grandsons glasses repaired and they were able to do it! Very happy with themread more

My daughter and i had an apt set for sept 5 for months now just to get a call saying Oct 1 they no…read morelonger take medication cards so they're cancelling our apt saying doc is now out of the office that day and can't even get us in before Oct 1 even though we had already been schedule and waiting.. Just a crappy way to take care of people because all they are worried about is money and more money..it's your business to do as you please but to not take care of the ones that we're already scheduled before your decision is crappy

Relating to the surgery center in Forsyth could not be more disappointed - family & patient…read moreconversation/concerns are apparently irrelevant & sure seems more about the $$ than the patient. Had 2 other relatives considering their services but that will NOT happen now....and the rest of the extended families will not be using the retail services either due to this poor experience.

This was my first visit to Gailey Eye Clinic in Forsyth and I think they are great. The…read morereceptionist was friendly and helpful. It was around 2:30 p.m. and an average amount of patients. were waiting to see their doctors. It seemed they flowed in and out easily and my wait wasn't long. The tech named Jennifer who did my eye exams was personable and really nice. She was easy to talk to and fun to be with. I had to wait in the waiting room while my eyes dilated for about 20 minutes, but it was well worth the wait to keep healthy eyes. Dr. Joseph Harman was very well groomed and professional. I was relieved to know I didn't have a serious problem and hope to return next year for a recheck. Thank you Dr. Harman and your wonderful staff.. My only suggestion is bring someone to drive you home if your eyes are dilated. I didn't need sunglasses as it was raining today, but if it's sunny out take them.