Awful service, awful drs, awful techs, management unprofessional and rude I recommend Gailey or…read moreanywhere else over these frauds. Very incompetent staff. Craig the tech made the experience terrible.

The team was very professional and courteous. I was in and out within an hour. They are very…read moreprompt. Dr. Smith was very thorough with explaining everything. I would definitely recommend this facility and will be going back in years to come. Robyn L.

Great service and very helpful! Highly recommended. I go to the optometrist there on a yearly…read morebasis. Very knowledgeable.

Bad Service if you are out of the area. I'm out of Central Illinois and in SW Florida for several…read moremonths. The transition coating has a problem and the company will not honor the warranty since I'm unable to get back to Illinois before the 90 day warranty expires. They told me that when I return, it would be a new office call and charge to my account. My advice is to work with a National provider if you travel.

It took me 24 minutes to check in at the front desk. Then I had to wait to see the doctor. This is…read morenot a place to go if you are in a hurry. They often run late. Also, nobody texted or called me to remind me of my appointment. I had to call to see if today was actually the day. There are some things they could do to improve things here.

Dr. Ryan is great, but the billing system is horrible to work with. For years, they continually…read moreprocess my bills and my sons' bills through the wrong insurance resulting in a higher co-pay. I verify at the front desk they have the correct insurance on file, but then I keep getting bills in the mail showing it was processed incorrectly. We are switching offices.

Relating to the surgery center in Forsyth could not be more disappointed - family & patient…read moreconversation/concerns are apparently irrelevant & sure seems more about the $$ than the patient. Had 2 other relatives considering their services but that will NOT happen now....and the rest of the extended families will not be using the retail services either due to this poor experience.

This was my first visit to Gailey Eye Clinic in Forsyth and I think they are great. The…read morereceptionist was friendly and helpful. It was around 2:30 p.m. and an average amount of patients. were waiting to see their doctors. It seemed they flowed in and out easily and my wait wasn't long. The tech named Jennifer who did my eye exams was personable and really nice. She was easy to talk to and fun to be with. I had to wait in the waiting room while my eyes dilated for about 20 minutes, but it was well worth the wait to keep healthy eyes. Dr. Joseph Harman was very well groomed and professional. I was relieved to know I didn't have a serious problem and hope to return next year for a recheck. Thank you Dr. Harman and your wonderful staff.. My only suggestion is bring someone to drive you home if your eyes are dilated. I didn't need sunglasses as it was raining today, but if it's sunny out take them.

went to get eye exam and did a awesome job great staff awesome doctors would recommendread more

From the owner: We are committed to excellence!…read more Welcome to Family Eye Care! We are excited to help Decatur Metro area residents with professional eye care services in a comfortable and friendly environment. We offer eye glasses, contacts, eye exams, and treatment for eye diseases. Call and schedule your appointment today.

Great service, great staff, enjoyable visit. I would recommend them to anyone. Best thing I've had…read moredone was cataract removal.

I can't recommend this clinic because when I tried to make an appointment for a basic exam I was…read moretold by the scheduler that a basic exam would run $350. The national average is between $100-$150 so I'm uncertain what this clinic is doing to warrant charging that amount, other than gouging insurance companies. So I made an appointment at Costco Optical department for $65.

MAKE SURE THEY CHECK YOUR GLASSES BEFORE THEY CALL YOU! No reason they had my glasses for three…read moredays before I picked them up and they were the wrong ones. These are a bunch of eye doctors, yet not one thought to use their eyes and make sure they fit the ones on file. After I waited over a year for my appointment that they had already pushed back multiple times

Friendly helpful staff and did best to make my experience the best possible and pricing that i…read morecould afford for my eyewear. Definitely will recommend

I went to Dr Davis for the first time when I was 18 and a senior in high school in 1984 and he…read moreremembered me 33 years later.... He was kind, patient, and put me at ease considering I hadnt been in an eye doctor's office since my early 20s now Im in my early 50s... His staff was helpful, kind, and helped me pick out a cool pair of bifocal readers which I cant wait to get.... I so recommend Dr Davis he is great!!!!!

From the owner: James E Davis Jr. OD provides optometry, glasses, and contact lenses services to the Decatur, IL…read morearea