Have been apart of this office for a few years now , we have our cars and life insurance with them…read more We're happy with their services , whenever we have a question or concern , there is always super fast response , through phone call / email & txt . Highly recommend them .Rosa , is always very helpful.

During times of automated messages and telephone prompts, it's refreshing to always get a live…read moreperson on the first attempt, which is what I can attest to with Amy and her staff at her office. It may not be much to most, but it's always refreshing to hear another human on the other side of the phone, empathizing and attempting to handle your issue or question in a timely manner. Just for that alone, I would recommend this office for any of your insurance needs.

Highly recommended for taxes. Frank is very knowledgeable, helpful and providing vital information…read moreevery step of the way. Staff is also helpful and very welcoming.

Took my money to prepare taxes and asset discovery. Did not do the taxes or discovery. Dodges phone…read morecalls. He will not refund my money. It has been two years. Do not use this business. He is the opposite of his late father. Get another tax man.​

My mother had been using this tax office for several years, and was very pleased with the services…read moreand reasonable fees. She only wanted Cheryl to do her taxes for her, because of her efficiency as well as her personable personality. My mom passed away last June, and it was my responsibility to get her taxes done for the last time. I also made an appointment with Cheryl, and am so glad I did. She remembered my mom, had all the previous years in a file, and was able to take care of this for me very quickly and once again, the fee was very reasonable. She was wonderful to talk to as well. She made me feel comfortable in what was a bit of a stressful situation. Thank you Cheryl, you are the best!

Return errors and very unprofessional service. My appointment was canceled 45 minutes before…read moreScheduled. When I called to reschedule I was told they weren't taking in person appointments. I expressed my confusion because I had an in person appointment previously. I was told by Athena, the office worker, that's the information she was given and there was nothing she could do. I could drop my documents off or go somewhere else. She was rude, LACKED empathy, courtesy, and professionalism. She shouldn't be dealing with the public. I decided to drop my documents off at the office a few days after my appointment, at which time I Calmly and kindly expressed my disappointment (to Athena) in the way I had been mistreated and displaced. Again no empathy, care or concern. I was once again told I could go somewhere else. Then she abruptly left the room, returning 5 minutes later telling me there was no guarantee my documents would be looked at before the 18th, but Cheryl would file an extension. 3 days later I received my documents back in the mail without a return filed and was told that Cheryl would no longer be doing my taxes. Not once did either one of them apologize for any inconvenience and Cheryl didn't even have the courtesy to speak to me personally. Which is extremely un-professional. She did correct the document from 2020 that she made errors on, which I am noW left to re-file. A little kindness and courtesy go a long way! You won't get that at this office.

One of those normal things in life we've all become accustomed to...insurance…read more I stuck with my insurance company/agent for 10 years. Changes were made throughout the tenure, and always thought it was normal...pay monthly and get on with life don't think twice. Odd day comes around and I figure, "Let's try and lower some of our life stress." I started with a change to my insurance, but I wanted the intimacy of a company versus a popular company that could "save you money in 60 good hands that got you covered." Lightning Insurance saved me lots of money and came with all-star service. The transition was made so seamless, surprisingly one of the easiest thing to check and do. I was super satisfied with my choice. I recommend getting a free quote. It can help save for something you've always wanted. "A Dollar Saved Is a Quarter Earned." - John Ciardi

Absolutely the worst and most unprofessional business called to ask a simple question. They…read moreinformed me I needed to be the trustee for which the taxes were being done for. She then hung up on me not once but twice very abruptly. I called for the third time and I just asked to speak to someone in charge. I was then put on hold for about four minutes and then a some lady got on the phone yelling at me about needing to be the trustee on the tax returns. She never let me get a word in edgewise because my question was totally unrelated to the trust taxes it had to do with my personal information that I had sent to them via fax. She just hung up on me as well so rude. And if there was a no star option, I would press that I am only pressing a one star because I have to press one

My boyfriend filed his taxes through this company in 2012 but in 2013 he wanted to go with another…read morecompany upon referral from a friend. When he called this company to find out what his pin was and make it easier on his new person (since it was not listed in the paperwork given to him), the lady was very unhelpful and disrespectful. Instead of helping us to understand whatever it was she was trying to get across, she berated us and made us feel like idiots. When I asked her if we should just have the company who would be filing his taxes for 2013 call her since we didn't understand, she interrupted me and began repeating what she had already said but with a much more disrespectful tone. I do not recommend this company, which is a shame because this is their first review. I don't understand how people can be so utterly rude to their clientele when they're simply asking questions.

Excellent service from start to finish answered all my concerns, great attention to detail! Took…read moretheir time to make sure my tax return was filed accurately. Everything was stress free and it was a huge relief to know that have Tony's professionalism handled everything correctly. I will definitely be coming back to his business!

I have my taxes done for years with these people and this last year it was absolutely horrible and…read moreI'm just so disappointed and don't use these people. Please please do not use these people.

Great service.Smart. Been dealing with Bill since 1985 has saved me thousands of dollars been…read moregreat.

I was referred to Jessica by two coworkers who both told me she did a great job with their taxes,…read morealthough they warned me that she could be difficult to get ahold of. I genuinely hoped I'd have the same positive experience, but unfortunately, that wasn't the case. Jessica was always kind and pleasant when we did communicate, so I want to give her credit for that. However, communication quickly became the biggest issue. She repeatedly stopped responding to my calls, texts, and emails, leaving me wondering where things stood. Months passed beyond the tax filing deadline after I was reassured that everything would be okay, but I still couldn't get updates or answers. Eventually, I sent a polite email letting her know that if she wasn't able to complete my taxes, I completely understood and would simply find someone else. Even that message went unanswered. I truly wanted this to work because she came highly recommended, and I would have gladly continued using her services in the future if things had gone differently. Unfortunately, my experience left me feeling that I couldn't rely on her to communicate or follow through. While others may have had a great experience, mine was frustrating enough that I can't recommend her based on the lack of responsiveness and professionalism I encountered.

Jessica is the best! Top notch service! Went in for fax, made it a breeze! Also was here for notary…read morebefore, they never dissappoint!