It is truly upsetting that a business in the healthcare field can show so little care for patients…read more My medication was not covered by insurance, and despite repeated calls from both my pharmacy and me, I still have not received it. I have also called several times a week asking about a referral for an X-ray that needs to be completed elsewhere, and no one has followed up with me. To make matters worse, this office is actively asking people to leave Google reviews while failing to handle basic patient needs. Asking for public praise while neglecting patient care feels dishonest and incredibly tone-deaf. I did not want to believe the reviews, but they are absolutely true. This office has been unresponsive, dismissive, and incredibly frustrating to deal with. Please avoid going here and save yourself the hassle.

Unfortunately I cannot recommend this practice. It seems like they are just after your money and…read morereally don't care about you as a patient. The Doctor doesn't listen to his patients and the staff just follows his lead. There are so many better options. Don't waste your time.

My Second trip to this spa and Very relaxing, The ladies that work the front desk are always very…read morenice and welcoming. Smells amazing and you start to relax as soon as you walk in! Highly recommend Stephanie or Christine they both are amazing. These ladies are really in tune​d​ with your muscles and your reaction to what they are doing. Everything they did was amazing! Talk about a good hurt! I love a massage therapist with strong hands. This was an awesome​​ experience​ and I will be going back. the attention to detail when it comes to how your feeling and how your body is responding is important, Both therapists​ were aware of my body and responses​ to their treatment.

I had my first Botox injection and paid 380.00 for my forehead only. I still had movement and had…read moreno follow up appointment which I was told if I come back in two weeks if I needed more it would be free. I had to call back and make an appointment and it was over a little more than two weeks. I got more Botox injected in forehead, between eyes and added crows feet too. It cost another 200.00. It was Not free. They did not take an after picture to compare during the follow up. I'm two days in and see no results and still have movement in my forehead and between eyes. Bobbi said she almost used the wrong syringe on my forehead because someone else put it in her room. That it would of hurt and been bad. So I can't help but wonder if I was injected with something that was a not Botox.

I have been treated by Dr. Eric Ibegbu close to 15 yrs now and I would very highly recommend him…read morefor any of the procedures and care that he provides. I lived on Camp Lejeune many years ago and suffered cancer at least 5 other major conditions so I do need to be monitored on a regular basis due to my conditions from that contaminated water. Dr. Ibegbu is beyond amazing, extremely knowledgeable/skilled professional and compassionate. I have always been very, very satisfied with all of the care I have been given at the Jacksonville and Kinston office. I just had back to back procedures done by Dr. Ibegbu, the CRNA, Vida and Megan and I would like to thank you all from the bottom of my heart! I recently read a number of the negative reviews here and I totally disagree with them. I was a Surgical First Assistant at Carolina East many years along with working with 3 other Surgeons in New Bern. I know that there are many patients that will never be satisfied personally with anything in life so their opinions about Physicians/Specialist are always going to be equally negative. I'm a native from Jacksonville, NC, I've lived out of the country, in other states here in our country. There's one tragedy that still continues throughout our country and that is racism. Another very sad problem and that's jealousy of very educated and successful individuals. After reading some of these reviews, I have no doubt that most of these negative reviews absolutely involve RACISM which is hate and ignorance. JEALOUSY which together with Racism is a mental illness! Please learn to love your ownself and live a more positive life, people.

Went for consult for colonoscopy and waited in a VERY crowded lobby and since I wear hearing aids…read morewasn't ideal.Waited about an hour then went to a very unsanitary room where I was sat in front of a Computer that gave me the info about procedure.When I left I was handed a box(colon prep) and charged $25. My anxiety was so high upon arriving home I couldn't rest. This was Thursday. Friday morning I called to Cancel since my Appointment was for Monday and I had a 3 day window to cancel without penalty. Well to my surprise a Week later I get a No-show bill for $250! Are you serious? I cancelled the next day it's not my fault it fell on a weekend! I hadn't even met the Doctor! This place smh....No I won't be returning

I see Miss Debra and she is absolutely amazing and have been with her since 2016! Miss Debra along…read morewith the staff is very friendly, caring, outgoing, and patient! They go above and beyond for their patients. You couldn't ask for a better practice!

Although we enjoy Dr. Ahlberg and his staff that precedes our appointments at check-in. The other…read moreside of staffing is unorganized and doesn't annotate information properly. Their website does not allow you to pick who you are paying for and discharges you without attempting to contact you prior. Their billing department isn't even in the same building or in the same time zone. So you can't speak to anyone really. The unfortunate thing is that they are one of very few psychiatrists in the area. You're better off searching for someone and driving to Wilmington. Such a disappointing experience for a family who genuinely needs help.

A Masterclass in Medical Incompetence and Poor Management…read more This facility is an absolute joke. If you are looking for proactive care, competent front-office staff, or a medical team that honors its own protocols, stay as far away as possible. The Waiting Game- The process is a mess from the start. It took four months just to get a referral approved and an appointment set. Once you actually arrive, checking in is just a formality to sit in the lobby for what feels like an eternity, only to be rushed through the actual exam once you finally get into a room. Inflexible and Narrow-Minded Care- Don't bother asking about any secondary concerns. They strictly refuse to look at anything not explicitly mentioned on the referral. Even if you are sitting right in front of them with a visible issue, they won't lift a finger unless the paperwork allows it. Their "knowledge base" seems entirely dependent on cutting pieces out of you, the doctor explicitly stated she had no idea what my skin was doing and that a biopsy was the only solution. Broken Promises & Gatekeeping- The most egregious failure, is the lack of communication between the physicians and the administrative staff. The Agreement- The doctor told me it was "impossible" to diagnose without a biopsy during a flare-up. She instructed me to walk in immediately during a flare so they could finally get a sample. The Reality- When a flare-up finally occurred, I called to confirm--only to be met by Heather at the front desk. The Result- Heather flatly refused to honor the doctor's instructions, refused to consult with the doctor, and told me it would be days before I could even get a call back. This office is a revolving door of delays, ego, and medical negligence. Save your time, your money, and your skin, go somewhere that actually values patient outcomes.

Great caring doctors. Thankfully they correctly diagnosed a basal cell carcinoma that another…read moredoctor misdiagnosed a year prior. Highly recommend