I have been treated by Dr. Eric Ibegbu close to 15 yrs now and I would very highly recommend him…read morefor any of the procedures and care that he provides. I lived on Camp Lejeune many years ago and suffered cancer at least 5 other major conditions so I do need to be monitored on a regular basis due to my conditions from that contaminated water. Dr. Ibegbu is beyond amazing, extremely knowledgeable/skilled professional and compassionate. I have always been very, very satisfied with all of the care I have been given at the Jacksonville and Kinston office. I just had back to back procedures done by Dr. Ibegbu, the CRNA, Vida and Megan and I would like to thank you all from the bottom of my heart! I recently read a number of the negative reviews here and I totally disagree with them. I was a Surgical First Assistant at Carolina East many years along with working with 3 other Surgeons in New Bern. I know that there are many patients that will never be satisfied personally with anything in life so their opinions about Physicians/Specialist are always going to be equally negative. I'm a native from Jacksonville, NC, I've lived out of the country, in other states here in our country. There's one tragedy that still continues throughout our country and that is racism. Another very sad problem and that's jealousy of very educated and successful individuals. After reading some of these reviews, I have no doubt that most of these negative reviews absolutely involve RACISM which is hate and ignorance. JEALOUSY which together with Racism is a mental illness! Please learn to love your ownself and live a more positive life, people.

absolutely horrendous place, especially with the front desk staff. the main receptionist had a know…read moreit all attitude who thinks she's knows better than anyone! honestly would give this place 0 stars if I could! DO NOT GO HERE

I had a fantastic medical assistant! Cheronna is…read moreprofessional, friendly and goes above what is asked of her to help a patient. Thank you Cheronna

I have been going there for almost 20 years. I was very…read morepleased with my doctor & the care that I was given. However , after my last colonoscopy, I had issues . I called Many times to get an appointment , I left several messages that week about urgency to see me , and how sick I was ...but never received a call back. I had to go to emergency room & now seeing another doctor to correct my issues. A week later someone finally called me back. I urge the Doctors to please hire more efficient staff to answer your phones! It's frustrating when you can't speak to anyone to make appointments, speak with a nurse or have your calls returned in a timely manner.

Good colonoscopy experience but the staff in the holding area were constantly talking politics with…read morethe patients which made me a bit uncomfortable. The nurse who questioned me before going back for the procedure never smiled once! Also the staff at the front desk was rude to my husband.

I'm so glad I found this office to help with all my digestive issues. For a bustling office,…read morethey've succeeded in working out all the bugs to make your experience as pleasant as possible. The front desk is efficient. The signage posted is clear. Typically, for an office visit, the waiting time is 5-10 minutes. It is the same with waiting for the provider to enter the exam room. The time for waiting for a procedure is anywhere between 20 to 30 minutes. The nursing staff is very caring, and the providers take their time to answer all your questions.

I've seen some negative reviews about this office. I have to disagree. From my consult to the…read morecompletion of my procedure, the entire staff was professional, kind & provided quality care.

‼‼BEWARE‼‼ My…read moreexperience with East Carolina Gastroenterology was disappointing and concerning. While confirming an upcoming procedure, I asked if my prescription could be sent electronically to my pharmacy. The staff member who identified herself as the manager responded in a hostile and confrontational manner and told me, "You don't tell us what to do." I was calm and respectful throughout the conversation. When I asked for her name for documentation purposes, she refused to provide it. Although another staff member I met with in person was courteous and professional, management's refusal to take accountability led me to cancel my scheduled procedures. Professional communication is critical in healthcare settings. Unfortunately, that was not my experience. ‼‼BEWARE‼‼

I have been going to GE for many years. All the Dr's and Nurses are so caring. I have and will…read morerecommend them to anyone.

I would not recommend this office for any procedures. My experience was extremely concerning, and I…read morefelt both unsafe and disregarded. After my endoscopy, I woke up with a swollen, busted lip and throat/neck pain that lasted for more than three days. When I reported this, the physician suggested I pay out of pocket for a scan of my neck--despite the pain clearly resulting from the procedure performed in their office. The procedure itself began more than two hours late, the staff was unfriendly, and my personal belongings were accessed while I was under anesthesia. Even more troubling, there were abnormal findings from my CT scan that was also performed here , that were never disclosed to me by the physician. After this encounter, I sought treatment from another physician for a second opinion, as my symptoms continued. That doctor informed me of abnormal findings that the original provider never disclosed. When I tried to voice my concerns and file a formal grievance, management dismissed me and the provider told me that what I experienced was "normal and standard." No patient should leave a medical procedure in pain, feeling unheard, or with their personal items handled without consent. And no patient should have abnormal results hidden from them. If you want to feel safe, respected, and properly cared for, I strongly recommend looking into a different medical office.

It is truly upsetting that a business in the healthcare field can show so little care for patients…read more My medication was not covered by insurance, and despite repeated calls from both my pharmacy and me, I still have not received it. I have also called several times a week asking about a referral for an X-ray that needs to be completed elsewhere, and no one has followed up with me. To make matters worse, this office is actively asking people to leave Google reviews while failing to handle basic patient needs. Asking for public praise while neglecting patient care feels dishonest and incredibly tone-deaf. I did not want to believe the reviews, but they are absolutely true. This office has been unresponsive, dismissive, and incredibly frustrating to deal with. Please avoid going here and save yourself the hassle.

Never got last test results from Colonostrpy,had the test no one ever called me to discuss results.read more

On April 6, 2026, I entered my mother's hospital room and witnessed three nursing assistants…read moreexhibiting aggressive and abusive behavior towards my mother. Two young ladies were grasping her wrist and pulling with considerable force while another young lady applied pressure to her back to maneuver her across the bed. During the incident, my mother exhibited audible distress, repeatedly requesting that they refrain from applying pressure to her back and pulling her by her wrist. I respectfully requested the young lady to step away due to my mother's distress, however, the staff member remained stationary and did not acknowledge my plea. Consequently, I exited the room to inform the supervisor and charge nurse about the concerning incident I had witnessed. This is unacceptable & the fact that the doctor tried to downplay the situation made me even more furious!

Radiology is wonderful! Staff are so friendly and very helpful. !! Michelle at Check in very…read morepersonable and Kathy behind the scenes went out of her way to assist with paperwork issues!

Today was supposed to be my first appointment with this facility. I arrived early as instructed…read morewith all the necessary documents requested. I was called back 20min after my appointment time and sat in the room without ever seeing a doctor for an hour. When I asked to reschedule I was told they overbooked so they could leave early today.

I have been seen and treated at Southeastern Medical Oncology Center since 2015. From the start I…read morehave seen Dr. Jayaram. Currently it is 2019 and he has been there every step of the way for my treatment. I trust him and his judgment with my life. I am fortunate he is my primary oncologist.

I went to Wilmington Health's Monkey Junction location and needed to get a colonoscopy. They…read morereferred me to another Wilmington Health doctor, Dr. Mlot. The way my health insurance was I was going to have to pay for the initial consultation. This is at most a 15 minute conversation with the doctor. He wanted $270 for that conversation. I told them to shove their conversation up their colon. If you think that's reasonable you should check them out. If you think that is not, don't go there. Doctor's like this, in my opinion are the reason why health care costs are so crazy.

On December 29, 2017, I went to Dr. Mlot for a colonoscopy. He perforated my intestine. The…read moreambulance was called and I had to have surgery at NHRMC to repair the damage. I spent three nights and four days in the hospital. The recovery was very painful and I had to have another surgery in February due to a suture that would not dissolve. I was out of work for over eight weeks. I have scars on my stomach. I asked that Dr. Mlot's insurance pay the resulting medical expenses. After months of my sending them information, they will not pay the medical expenses. Morally, this is reprehensible. I am retired and the mistake he made has caused financial hardship for my family. I gave one star only because zero is not an option.

Dr. Gaylord treated me for pancreatitis at New Hanover Hospital in Wilmington. He was very…read morethorough in explaining the procedure he performed. Very personable and cordial. My husband and I are both very impressed with Dr. Gaylord.

Dr Gaylor was fantastic. He took the time to discuss the procedure…read more This was my first visit and will continue to see him for all my needs.