Totally incompetent employees! I decided to stop into the Richmond Ollie's while my husband was…read moregetting a haircut nearby. I selected 2 coloring books and thought that I was going to be done in a few minutes because there were only a couple of people in line ahead of me. The elderly cashier kept having trouble with the register. I first thought that it was just a system issue, but the elderly cashier eventually blurted out that she had not been properly trained on the register and did not know how to use it. By that time, I had been in line for about 15 minutes. Instead of calling a supervisor for help, the elderly cashier kept fruitlessly pecking at the register trying to get it to work. My husband texted me to tell me that he was finished, so I put the coloring books on a display near the register and attempted to walk out. The elderly cashier saw me and threw a total tantrum about how I should put the coloring books back where I got them from. I told her that the situation was her fault, so an employee should put them back. I also told her that the last time that I stocked books at an Ollie's store was for a brief month of employment at an Ollie's store in the northeast over 20 years ago when I was trying to pay the bills before I got a much higher paying job at a bank call center, and I sure as heck was not going to do my old job for free. She still balked at me, but I then told her that I now have a master's degree and that the only way that I would put the books back was if the store paid me my current hourly wage of $30 an hour. I was so mad at her that I almost flipped her the bird as I walked out. Ollie's was bad 20 years ago, and it has gotten even worse as the company has expanded.

Oh my!!! So much to see and so much to buy at good prices!! I don't think I've ever seen anything…read morequite like it!!

As far as finding what I wanted, that was easy. I was able to find the kind of bed my mother…read morewanting for two years, and found one for myself as well. I bought two mattresses that were very nice and, thankfully, on clearance. The mattresses alone were worth the purchase. For less than half price each, I got two fantastic Sealy mattresses. Not a single regret about the furniture I bought. The saleswoman was very eager to make the sale - which, honestly, I figured, because I'm sure they work on commission. And as we talked, I made it clear that the furniture was for a household of two disabled people. She assured me that the delivery guys would take care of things. Fast-forward to delivery day. The furniture arrives at the beginning of the delivery window they had told me - very nice and prompt. The guys come in to confirm where we want things, but when they see that the bed is still standing, they tell me that no, their job is delivery, not disassembly. They aren't going to be able to move the old furniture to make room for the new. I need to make it clear that I don't blame them. They're probably under some insurance caveats about accidental destruction of property and so forth. I do, however, blame the saleswoman. She assured me that this would be taken care of. Obviously, it wasn't, and if I wanted my *wheelchair-bound* mother to get to her bedroom, the bathroom, or her medications, I had to go against doctor's orders about strain and lifting to disassemble the old bed. Otherwise, I'd still have pieces of a bed and two mattresses in the middle of my living room, meaning none of my house would be accessible. I was running on adrenaline when I moved what I could. Mom's bed and both mattresses were installed, and it's a good thing I have this nice, new mattress, because my doctor now has me on two weeks of bed rest, extra medications, and another round of physical therapy to try to keep this from making my disability worse. I called their customer service center and was approved for a 5% refund of my purchase, or a store gift card for an amount I didn't even wait to hear. I don't have a reason to go to this store again. It's up to you if you think you can risk something like this for that sort of refund. The furniture itself is fine. Some of the staff, however, are willing to lie to make their sales. If you're able-bodied, this shouldn't really be a problem for you. If you're not, well... Good luck.

I have been sitting on this review for a little over two (2) weeks now hoping that the company…read morewould make right of the situation that they have caused. The staff at this particular location was very nice and helpful when we ordered a bedroom set, kitchen table and chairs, and coffee table way back in July. Even after the sales associated wrote our order wrong it was fixed and they barely charged extra for the difference. The problems came after that, we were told it would take longer than usual for delivery due to covid. After 6 weeks we had not heard a word about our delivery, I sat on hold for 45 minutes with their customer service team to tell me they were waiting on the kitchen table and chairs. The next day the sales associate called to inform me that they only thing they were waiting on was the mattress and that they could do a partial delivery (Now I'm confused) I told her the customer service told me a different status, she was supposed to call me back with the answer (Its been 3 weeks now) I agreed to partial delivery, and it was set up for the following Wednesday, On Monday I received a email and text confirming the delivery of ALL items. On Tuesday I received a phone call explaining that my mattress was on back order and it would be another 4 weeks before it could be in now. So I went to the store and spoke to the sales manager who said it was odd that the mattress was holding up an order, then proceeded to explain that the warehouse would take from someone's order that wasn't complete to complete another persons order faster regardless of the order date. (WHY WOULD YOU TELL A CUSTOMER THAT?) He then stated that he would try to steal someone else's mattress for me.... Then comes Delivery Day! The delivery people showed up early! A+ for effort, they then explained that the lamps for my LED headboard were missing and would come at a later date. (I'm confused) I noticed after they sat the coffee table down it had a scratch on the edge of it, the took pictures and said someone would call me within the hour from the warehouse (Its been 2 weeks no one called) After they left I moved the bed frame since they didn't center it on the wall and did not push it all the way against the wall either.. SUPRISE! the LED for the headboard is there, they just didn't plug it in...OH they didn't put the hard ware on the end tables! OH THERE ARE SCRATCHES ALL OVER THE HEADBOARD AND FOOTBOARD! So I called the store, the referred me to the customer service line, I had to sit on hold for another 40 minutes... At this point I'm steamed I did not just pay $4500 for scratched furniture.. All they can do is schedule a technician to come up on look at it... It took 2 days for the tech service to call and schedule a time (Which is 2 weeks away) to come out and look at this mess.. We cancelled the mattress since it was going to be another month, went to Sleep Outfitters found a comparable mattress and it was there in less than 72 hours. and $100 cheaper All they did was paint the scratches and you can still see where the damage was done.. He did order 2 new drawers since they couldn't be fixed. (Who knows when they will comes in) I'm not happy, I did not spend this much money for damaged furniture. It's a shame that I now have a line of credit that won't ever be used. I won't order from Ashley again.

For those that don't know, Big Lots is pretty much a discount store. They usually have pretty good…read moredeals on everything from furniture to food/snack items. I'm not an avid shopper here, I went looking specifically at their pricing for beds. I will say, right now they have great deals on beds for anyone looking. $349 - $399 for a queen. We ended up finding a bed we liked better through Ashley Furniture, but had we not found that one we would have purchased the one here! All in all this is a good store with pretty great discounts depending what you're in the market for.

Do not use the website to find products. Website will say in stock and the employees will tell you…read morewhat side of the store it should be on. No product.

This TJ Maxx was very clean and I think had just received a large stock of fall clothes. It was fun…read moreseeing a well-stocked store and seeing upcoming fall trends. Pretty sure I saw a dress that I wore in HS in 2004 (lol) but there were some exceptional finds kn the men's section. Home section was lacking - but there was a fabulous home goods right next door.

This TJ Maxx hits a 10 for 10 for leaving alarms on clothes. Thus I I watch very carefully for…read morethat reason, but I bought quite a few pieces of clothing and missed one. when the alarm went off exiting, I took the bag up and the girl says it's fine just leave. I thought ok a glitch second guessing my desire to dump a full bag of clothes on the counter to check. So today I had to drive back 90 minutes to Richmond to get that tag off the item and decided to look around. There were several aisles along with displays upfront and back with Halloween items on clearance everywhere. I found a Halloween candelabra and was going to buy it and seen it was not marked down. So I asked the gentleman with the man bun, which appeared to be a manager, if he could check and see if the markdown had been missed. He said no, when they go through markdowns again it will be caught, plus it had a Marshall's sticker. He also told me Halloween items do not get marked down until the week of Halloween and are not marked down already. surprise Halloween is in three days and we were standing in front of a row full of markdown Halloween items. See pics!! And I told him that was strange. I've shopped at TJ Maxx since they've opened, I'm old, and they would be able to check. He said no they could not and all stores have the same policy. I called my relative who worked at TJ Maxx for years and they said the same thing I thought, they would normally catch it next markdown, but if there was an item that appeared to be that it should be marked down and a customer asks they have a little machine that they can put the numbers in and it will tell them if it should've been marked down. So what Richmond management was saying to me is I don't wanna be bothered after I had to drive 90 minutes to get the tag removed from clothing they missed. I can afford full price for a candelabra and it's nothing for me to spend several hundreds when I get to Richmond to shop at TJ Maxx there is none close and the maxx is my favorite chain store, but a valid markdown should be marked down regardless of what I can afford. Unfortunately, for Richmond, their TJ Maxx is nothing more than a glorified Ross and always a mess. I did not buy the candelabra and put back the clothes I was going to purchase. It was just the ethics of buying from this store that has no regards for customers. If they treated customers better maybe their store would sell more items and it would not be the messiest TJ maxx I go to.

I would like to give it 5 stars and I would like to give it a 1 star. They do have a lot of…read moreproducts. My grandchildren love to go and with a couple of dollars each they have a blast picking out treats. I would give it a one or a zero for the most disgusting restrooms that I have ever seen. In the womans there was diarrhea all over the back of the toilet. So I went in the mens. It had A cracked toilet seat and no toilet paper. So I decided to hold it till I got home. One more thing every thing isn't a dollar any more its all becoming 1.25.

This particularity location is on the smaller side. When it's really busy (weekends) there really…read moreisn't a lot of room to move--which pisses me off, i'm claustrophobic. Never any real issues with this place though. Employees have always been nice. Products are usually good. I say usually because i've bought spray air freshener twice and the bottles have been broken and not worked, had to throw them out. Good for cleaning supplies and birthday stuff like wrapping paper and cards. I do get irritated sometimes it seems like they're always out of garbage bags here.

Buc'ees was on my to check out list for a long time and we finally made in on our road trip to…read moreTennessee. It's as big and impressive as everyone says. There are a ton of gas pumps and chargers. The bathrooms are plentiful, well stocked and clean. The merch is amazing. So much Beaver gear we never knew we needed. Buc'ees mugs, beach towels and snacks were the highlights. We also tried them famous brisket and it did not disappoint. Staff is super patient and helpful. Can't hardly wait for the next trip.

We got a buc-ees near us and people are lined up and traffic is ridiculous. This location in…read moreRichmond has been open for several years and its still crazy busy. Omg people its a gas station. They sell a lot of stuff ... brisket is good. Tried the fudge it wasn't good. Prices are not good.

Beautiful curated collections. A must stop every time I am in KY. Classy and comfy clothing…read more Displayed perfectly and wonderfully selected music to shop by.

Beautiful, quality clothing and fun accessories. Such a rare treat these days to find affordable,…read moreyet well made pieces that are eye catching and a joy to wear. The owner, Haley Stark, is on a mission to bring back stylish, elegant clothing for women of all shapes and sizes. And I support that 100%!