This TJ Maxx was very clean and I think had just received a large stock of fall clothes. It was fun…read moreseeing a well-stocked store and seeing upcoming fall trends. Pretty sure I saw a dress that I wore in HS in 2004 (lol) but there were some exceptional finds kn the men's section. Home section was lacking - but there was a fabulous home goods right next door.

This TJ Maxx hits a 10 for 10 for leaving alarms on clothes. Thus I I watch very carefully for…read morethat reason, but I bought quite a few pieces of clothing and missed one. when the alarm went off exiting, I took the bag up and the girl says it's fine just leave. I thought ok a glitch second guessing my desire to dump a full bag of clothes on the counter to check. So today I had to drive back 90 minutes to Richmond to get that tag off the item and decided to look around. There were several aisles along with displays upfront and back with Halloween items on clearance everywhere. I found a Halloween candelabra and was going to buy it and seen it was not marked down. So I asked the gentleman with the man bun, which appeared to be a manager, if he could check and see if the markdown had been missed. He said no, when they go through markdowns again it will be caught, plus it had a Marshall's sticker. He also told me Halloween items do not get marked down until the week of Halloween and are not marked down already. surprise Halloween is in three days and we were standing in front of a row full of markdown Halloween items. See pics!! And I told him that was strange. I've shopped at TJ Maxx since they've opened, I'm old, and they would be able to check. He said no they could not and all stores have the same policy. I called my relative who worked at TJ Maxx for years and they said the same thing I thought, they would normally catch it next markdown, but if there was an item that appeared to be that it should be marked down and a customer asks they have a little machine that they can put the numbers in and it will tell them if it should've been marked down. So what Richmond management was saying to me is I don't wanna be bothered after I had to drive 90 minutes to get the tag removed from clothing they missed. I can afford full price for a candelabra and it's nothing for me to spend several hundreds when I get to Richmond to shop at TJ Maxx there is none close and the maxx is my favorite chain store, but a valid markdown should be marked down regardless of what I can afford. Unfortunately, for Richmond, their TJ Maxx is nothing more than a glorified Ross and always a mess. I did not buy the candelabra and put back the clothes I was going to purchase. It was just the ethics of buying from this store that has no regards for customers. If they treated customers better maybe their store would sell more items and it would not be the messiest TJ maxx I go to.