As a person that loves to decorate and loves a bargain even more, At Home has some great options…read morefor home decoration at super reasonable prices. I love Marshall's and TJ Maxx and At Home tends to run a little cheaper but the quality is still great. My favorite part is their candle aisle! An entire aisle dedicated to candles and organized by their regular and then seasonal candles. There are plenty of clearance sections too!!!!

"At Home" was advertised on Pandora radio during summer. As a homeowner, I wanted to see what this…read moresuperstore was about yet didn't have a chance to do so. Well, I should say I wasn't really eager to travel to a brick-and-mortar store since online shopping for home is more convenient, and often times, cheaper without having to leave the comfort of my own residence. The first impression I had was how similar it was to "HomeGoods," except it was a larger space. There were Christmas trees and decorations near the entrance, three (3) aisles of chairs I saw next, and planters, gardening essentials, poufs and ottomans against the walls. I then spotted some sofas, loveseats, and outdoor furniture toward the back of venue. I then walked through the rug and carpet department. It was quite disorganized. Items were picked over and placed on the floor instead of getting put back on the shelves. Well, this phenomenon was often seen in many retail stores post-holidays or on the weekends. I wasn't shocked, but I knew perhaps the associates and managers there could do a better job on maintaining the best visual. In addition, I noticed some items were damaged or having minor defects. Hubby and I were looking for a planning board with the days of week that we could write on daily activities or meal-prep-related messages. The one we originally wanted to purchase had a broken hook. Fortunately, we spotted another style on the other side. With that being said, conduct detailed quality check before you commit on buying anything at the store. Many tables already had scratches, dents, or uneven legs. I guess we would meet these damaged goods pretty soon at Marshall's, TJ Maxx, or HomeGoods with deeper discounts? No se, pero "we shall see!" The trip to "At Home" wasn't exactly a waste, even though I did have to admit the prices weren't exactly the lowest one could find. This is the year of 2018. E-commerce is now the sh*t. Therefore, I would certainly encourage you all to do more web browsing before cruising on the road.

(I am not in Il., I am in Colorado...)…read more Horrible. I ordered a couch online on 10/2, I wanted it delivered on 10/3 and now I am being told they can't deliver it when I asked for it... (They said I am unable to choose a date, so I went thru the motions so I could get a screen grab - see screen grab.) NO ONE at AF could give me any information...They told me they no longer deliver and it all goes thru a third party called OneRail. I had to call OneRail to get anywhere - (Nowhere) It was ordered for delivery next day delivery and it will take about 3 days (or more) to get it. I Won't be doing business with AF anytime soon. ***UPDATE - 3 days later, still no couch. I canceled my order and am getting refunded. I have to call HQ to get a refund. Here are my notes of the conversations: 1R - 2024.10.04 - Kevin - Driver will be assigned TODAY (2024.10.04 - 1:15Pm) 1R - 2024.10.04 - Jenny - 3:25pm Driver confirmed for Saturday AF - 2024.10.05 - Alex - no driver confirmed 1R - 2024.10.05 - Chris - Driver confirmed for Sunday (2024.10.06) 1R - 2024.10.06 - Jenny (again) "out of our hands"* (The drivers pick what and when they deliver.) AF - 2024.10.06 - Alex - will be refunded today (can't be canceled) Have to call HQ to cancel. Horrible. Shameful. Sad.

We purchased the Sofa on 07/15/2023 a Youngstown Motion for $799.99 and $199.99 for delivery. The…read moretotal cost was $989.98. After 3 month the seating is so bad you are sitting on a frame. Went to the store where we purchased it from in Streamwood and was told there is nothing, they could do we did not take out an extended warranty The reason we did not take out the extended because I was told there is a 1 Year manufacture warranty. I was given a email address of myafwarranty claim.com we filed the claim someone did came out looked at the sofa and his filed a report they there response was " After careful review of the information submitted and your plan's terms and conditions, it appears that the reported issue is the result of normal wear and tear rather than a specific accident or incident. Normal wear and tear is the expected decline in the condition of a product due to regular daily use. Furniture becomes worn looking because of normal physical deterioration that occurs with everyday use. It is expected that there will be some scuffs, a gradual buildup of soiling, and minor damage that occurs from repeated daily use rather than a specific incident. This includes but is not limited to mechanical or structural failure from repeated use rather than a particular event. According to the terms and conditions, wear and tear is expressly excluded from coverage and therefore ineligible for service. My response was. " Claim # C192620 We purchased Sofa sku# 59914-039-1X-F ( youngstone Motion af) from American Freight on 07/13/2023 This sofa is 3-month-old there is no way this is Normal wear and tear we are in are late 60 and have no children or grandchildren living with us. I can see it wearing in a year or so but not 3 Month. I have also been calling with no answer 888-825-6558 please call me 708-785-3111 (No response) I was given the phone # for the manufacture warranty I call Called 888-825-6558 and was asked to press 1,2,3 #2 was if you purchased within one year and think is a manufacture defect push #2 when #2 pressed it said extend warranty and Hang-up. 1/4/2024 1:50 PM Called 877-927-7957 and spoke with Amanda I was told she called 888-825-6558 and spoke with someone and gave them my phone and will have someone will call me back 1/8/2024 1:55 PM Called 888-825-6558 and was asked to press 1,2,3 when #2 pressed it said extend warranty and Hang-up 1/8/2024 1:57 PM called 877-927-7957 and spoke with someone I did not get there name she told me she will call them 888-825-6558 and will have a 3-way call phone call was transferred to 888-825-6558 same recording came I pressed #2 and disconnected 2:00 PM Called 877-927-7957 answered all associates busy 5 min I was disconnected 2:17 PM Called 877-927-7957 and spoke with Xander and I was given a new number to call 877-336-3041 2:30 PM Called 877-336-3041 "There is no extended warranty associated with this phone number and hung up 1/9/2024 11:11 AM Called 877-927-7957 and spoke with Tiffany I requested a call back from Xander 1/10/2024 11:53 AM Called 877-927-7957 and spoke with Xander he called 888-825-6558 and told they are having phone problems. He asks me to go the web site and submit my complaint there and see what happens 1/10/2024 1:00 PM message sent to https://www.americanfreight.com/customer-service with no reply 1/15/2024 10:22 AM Called 888-825-6558 and was asked to press 1,2,3 when #2 pressed it said extend warranty and Hang-up 1/15/2024 10:25 AM Called 877-927-7957 Experiencing technical difficulties call back letter 1/15/2024 1:26 PM Called 877-927-7957 Experiencing technical difficulties call back letter 1/15/2024 1:42 PM Maybe a holiday (Martin Luther King Day) 1/16/2024 12:22 PM Called 888-825-6558 and was asked to press 1,2,3 when #2 pressed it said extend warranty and Hang-up 1/16/2024 12:25 PM Called 877-927-7957 and spoke with Mercedes and was told Xander is on a call and will call me back 1/16/2024 12:31 PM Received a call back from Xander he is trying to find a new phone # that I could speak with someone. He spoke with his supervisor, and they will have some on call me back from the manufacturer. They will call them direct and give them my info for them to call me back 1/22/2024 10:10 AM Called 888-825-6558 and was asked to press 1,2,3 when #2 pressed it says your extended warranty and Hang-up 1/22/2024 10:19 AM Called 877-927-7957 and spoke with Ashley and was told Xander is on a call and will call me back 1/23/2024 10:24 AM Called 888-825-6558 and was asked to press 1,2,3 when #2 pressed it says your extend warranty and Hang-up 1/23/2024 10:30 AM Spoke with Xander and was told claim was denied and case closed. I asked for a supervisor and was transfer to Danny (supervisor) and was told there is

One word for this business horrible…read more I bought a sofa and rug on January 2, 2023. They committed to deliver them within 10 to 14 days. Over a month later, my items are still not delivered. Initially, the interaction with the owner was great. He was very gracious and customer focus. However, after I bought the furniture and rugs, their communications and follow up turned horrible. I had to constantly call them for updates. They committed to call me and never did. They only responded when I called. They never initiated one call to provide me an update on my order. They told me that my products were on the truck from North Carolina and I should get my items by Wednesday. When I called to follow up, they said they're waiting for the truck to arrive. Now I just got a call from the owner saying that my sofa was damaged and they have to return it. When I asked, about the rug I ordered, his response was, "he thinks that the rug was returned with the sofa". I said to him that didn't make sense because he said he just discovered the sofa was damaged. Additionally, the carpet has nothing to do with the sofa. They are two different items. He says it's a common practice for the manufacturer to return all of the items that were ordered together. He did not offer me anything for the inconvenience. I requested my money back and it appears he did give it back, but I'll check to see if it shows up on my credit card. I think the whole thing was a sham and I was being strung along. I honestly do not believe that he placed my order. I'm not sure if he was trying to float my money. I do not recommend this place of business. While I understand that they may not have control of the delivery and supply chain, they could've demonstrated the common courtesy of calling me to keep me apprised of my order. Avoid them at all cost!

Great price but man them telling you one thing and then another. I mean just be straight up if…read moreshipping is going to take so long. Waited 2 months for furniture.

Hard working employees with lots of choices and values. There are looks and budgets for everyone.read more

Been here a few times, the sales are good, but the quality isn't great. There are a lot better…read moreoptions out there.

Place is unbelievable, every mattress was immaculately clean and well maintained and displayed…read more Take your time and pick out the best mattress deal for your self and family. No salesman or workers, just a kiosk to put your order in for next day delivery, which I had and was fantastic in every way . The delivery guys were great , took the old mattress,box spring and frame , and set up the new mattress and adjustable bed. Highly recommend!!

From the owner: No salespeople, managers, or cashiers. No up-sells, cross-sells, or headaches. Try out your new…read moremattress without anyone breathing down your neck. Shopping at HassleLess Mattress is Easy Peasy. Employee Free Guarantee.

This boutique shop has the most wonderful welcoming staff willing to help you make your selections…read moreor just chat. I spoke with Jan who is one of the owners regarding the new tapas and wine bar that will be opening in the barn on the property. Look for a grand opening early next year. I like to support local businesses and I did a little Christmas shopping. The atmosphere is festive and items are well displayed. They have a selection of women's clothing and accessories as well as adorable baby items and furniture pieces and decor. It is located right across from the historic Bartlett train depot. There is also a coffee bar called d^licious inside the shop serving coffee, bakery items, soups and sandwiches in case shopping makes you hungry.

Cute shop nestled between several great restaurants in the downtown Bartlett area! Great furniture…read morepieces in there and at very affordable prices! I was very surprised how fair the prices were for the solid wood furniture!

Recently used this vendor to furnish our temporary home after a fire partially burned our original…read morehome. My home owners insurance company sent this company and they were absolutely phenomenal. The team was lead by Dylan and two other employees. They fully furnished a 4 bedroom in only a few hours. Dylan was really friendly, professional and very accommodating with all my questions and worries. It definitely feels closer to a sense of normalcy thanks to everyone at AFR.

I am a Realtor and Professional Home Stager. I only use Brook Furniture Rental because Chris…read moreMostyn is fabulous! Not only is she professional, experienced and responsive, she has a great eye for detail and design and she and I work very well together to create successful staging outcomes for my clients. I highly recommend Chris for any type of Rental and Staging needs. Connie Olker

$16 for purses. Not even designer or mall designer brands. Just random bags half the bags were…read more$15.91 the other half were $7.99. The interaction I had was good, but I cannot get over the pricing. Just ridiculous. Most expensive goodwill I've been to probably ever.

Small selection and high prices for men's clothes. Not worth if for a goodwill :( especially in…read morethis area

Jeff did an excellent job performing our annual fireplace service. He was on time, neat and…read moreanswered a few questions we had on our unit. We always request him for this service.

Great job in servicing my gas fireplace. I would recommend them. The fireplace I bought from them…read moreis going strong after 20 years. Jeff did a good job with the tune-up.