Eddie was an extraordinary help ! When I first arrived I was greeted and felt welcomed. At first I had an idea of what bed set style I wanted to purchase, however Eddie was really professional and took his time exhibiting a variety of alternative choices. These bed sets were indeed of higher quality and were at the same price range I was looking forward on spending. The hardest decision was picking out which bed set I wanted to take home. I was not pressured at all and felt really comfortable making my decision with Eddie's assistance. I am very pleased with my purchase! I will be a returning customer at this location. read more

Once you walk in you can instantly feel the good energy inside the store. They were quick and friendly to attend me once we walked in. (Eddy & Luna) Very professional and straight forward it was almost like if they knew exactly what I wanted to buy. Bought my wife & I an nice beautiful coaster King bed With an Ashley King Mattress that they highly recommended and I'm beyond pleased with my purchase. Material Very Strong Solid & would definitely buy from this place again. read more

Having been open for over a decade and served over sixty thousand customers in the Chicagoland area, Factory Furniture Outlet appreciates all of our loyal and supportive friends and family we have gained. We have been very grateful to have the privilege of furnishing your households. We are also very excited to announce that we are under new management, and there will be a new level of perfection that will be met to meet the standards of our growing community. read more

Was shopping for months trying find a couch that can fit in my condo well. Unfortunately everything couldn't fit and every furniture store never gave me time of day, until i went here the staff personally went to my home and measured it for me!! They gave me a couch that every else wanted 30% higher on the sticker, so it was a steal. Very happy with my visit and will be coming again. Please save yourself the headache and just go here trust me. read more

Eddie provided excellent customer service he went above my expectations. He was very welcoming and patient. I never felt in a rush. Eddie was very helpful and professional. I would definitely recommend! If you're looking to update your furniture Factory furniture Outlet is the place to go. There is a wide of selection to choose from. I am very satisfied with my vanity! I will definitely come back to update my living room furniture! read more

I love the service the sales reps have, they are very attentive and helped me find exactly what I was looking for! And they deliver which saved me the hassle of finding a couple of my buddies n renting a u haul. The delivery team even had the furniture assembled before I got a chance to get them some water. Just an awesome furniture experience for me... highly recommend read more

I absolutely love this place. From my bed to my kitchen table, couches, even house accessories and pillows they have it all. I go to factory furniture outlet for any and all home furnishings and i couldn't be happier with the customer service. they make me feel like family when i'm there i forget that i'm even shopping and not just hanging out with old friends read more

Got most of my furniture from here and actually all of it is really great quality. the staff is friendly and patient i definitely recommend this furniture store the pieces are very reasonable. and have a lot of selections and a style whatever you're looking for they must have it for sure! Anyone looking for to upgrade or replace furniture please come here! read more

My living room needed to be redecorated so I stopped by to check out this lovely white leather sofa set. I ended up with more than I could ask for including: a table, a portrait, mirror and many decors that complemented my style. With reasonable pricing and outstanding service from Mason, I couldn't resist to take up this offer. Love it!! read more

I had an excellent experience working with Yazan while purchasing furniture. From the moment I walked in, they were welcoming, attentive, and genuinely interested in helping me find the right pieces for my home, I highly recommend them to anyone looking for a positive shopping experience. read more

Since buying furniture is an investment, it is very important to look for high quality. This is the place! I am very pleased with my purchase. I will definitely return, & tell everyone I know to come here. Service is very professional. read more

Pauline was amazing and the store is well put together! They are very affordable. I bought a dresser and also ended up seeing a kitchen table set I fell in love with. Will be going back to get that too! read more

Omar had such great customer service! He educated us about the dining sets and sectionals that we were looking for. He was very realistic about our credit budget and helped us find the best options. read more

The owner was so helpful! I got my mattress and frame at a decent price And it was delivered with care. There were a few hiccups but he handled it and also provided snacks read more

i appreciate the service of Mrs. Pauline, getting me the best deal. they have great deals and quality furniture. Highly recommended for any of your home needs. read more

Great customer service, High quality furniture bought a desk set, and a dining table for my house. Ask for mazen he will take care of you!

Mattress and pillows feel like heaven on earth , but in my bed room & my dog loves the couches.

wow this store is just amazing quality furniture for great prices and great costumer service.