Total nightmare. This lady just bought the business from the previous owners, DOGGIE IN THE MIRROR…read more We've been monthly customers for about 2 years. After her take over, we had one visit, and when I picked up my dog, he COULD NOT WALK. Just frozen, and wobbling. It was heartbreaking. I'd never seen him like that. He had been with them for almost 4 hours, because when I came at the scheduled pickup time, they were not ready. I asked what happened, and they just shrugged and said "He's old. Probably just stiffness..." I was gobsmacked by the lack of concern or empathy. The owner said "He'd been standing so long on the table, he must just be stiff." Here's an idea: How bout don't leave the animals standing there so long they can't walk. I paid, angrily. She never called to follow up. Never checked in to see if he was walking better, or in pain. Never apologized for the bad experience. Is this business even still open? Because, treating animals (and people) like that, they won't be for long. PS: Had to go to the vet the next day, and the poor little guy was on pain pills for over a week after. The vet suspects he fell off the table while being left unattended, but, there's no way to prove it. Thankfully, no broken bones, and he was able to get around again in a few days. Here's the video of him trying to walk: https://youtu.be/dPSU8xCUKJw RESPONSE TO JULIA: Bingham is 12. You were not there when I dropped him off. The groomer never mentioned anything about his gait at drop off. There are no calls or text from you on my phone bill. You treated us horribly, and without compassion.

We've been coming here ever since she was a puppy, when they were Doggie in the Mirror. Used to…read morelove the place but these last two times, not so much. I call about a week before and schedule my dog for an 11:30 on the weekend. I drop her off and tell them what I want, no issue. As I'm leaving they tell me they're a little behind. No problem because I can go run my errands. I call at 2:11 and she tells me to give them 40 more minutes. I walk in at 3:20ish and she is still cutting. I am very patient and understanding but come on now. Parts of my dog are 2 inches and parts were not cut at all. I asked for a specific face cut, which I have no complaints about. It's everywhere else. Horrible cut, people are thinking I did it myself in haste. My beautiful baby girl looks a hot mess. Don't waste your time or money. Update: This would have been the second time I would have had to ask for a correction. The time before this, I went right back in to have it fixed same day. It was a rushed job, it happens. But not sure why I shouldn't leave an honest review about my experience.

Beware when scheduling a mobile grooming appointment. You're initially given a one-hour arrival…read morewindow, which I had no issue with. About four days before the appointment, they send a text and email asking you to confirm your time window. However, after confirming, they changed my appointment without any notification until the day of the appointment. Instead of the original one-hour window, I was suddenly expected to wait up to five hours for their arrival. It appears they overbook appointments and then shuffle customers around at the last minute without notifying them in advance. When I called to ask about this business practice, the owner repeatedly talked over me instead of addressing my concerns. When I continued asking questions, he simply hung up on me. The customer service was extremely unprofessional and rude. Based on my experience, I would not recommend this business.

I tried to give this place a chance but, 2 of 3 grooming visits my dog has come back with issues…read more The customer service is good and the prices are fair but, I'm not sure what happens when I'm not there. The first time I took my dog he ended up with an ear infection, the second visit was fine but extremely scared to go with the groomer (the first time he was not), and the third visit he came home with a cut near his nail - now he can't stop licking it and I hope his constant licking doesn't lead to an infection. He keeps getting injured so I'd rather pay more somewhere else.

Very affordable very professional and extremely nice. My dog scared of baths and he did amazing…read more Definitely going back for his grooming needs

The price is very reasonable and includes everything, with no hidden or extra charges, which I…read morereally appreciate. The place itself is nice, clean, and cozy, and there was no strong pet smell at all, which made me feel comfortable right away. The lady was very friendly, kind, and welcoming, and you can tell she truly cares about the animals. After the grooming, my dog BB looked clean and fresh, and smelled great too. I was really happy with the overall experience and would definitely come back.

I found my new groomer!! The ladies did such an amazing job on my boy! He looks so handsome!!…read moreExtremely reasonable prices for the "works"-I love how they call the animals "your baby". They even decked out my Wicket with a Halloween bandana-such a sweet touch! Highly recommend! Just note they only accept cash or check which I'm thankful for them informing me of this prior to leaving my home. Will definitely be coming back!

Amazing spot for you hound…read more They care about animals, prices are great! Def recommend.

Angie at Paws 48 did it again. This time I took my sweet 5 month old puppy in for her first ever…read morepuppy trim. Angie is amazing at what she does.

They have dog treadmills! You don't need a membership or appointment (although you have those…read moreoptions too) - just bring your dog in and let them walk/run. They charge per minute, and the rate is SO much more reasonable than the mobile dog gyms I've seen. My dog walked did about 15 min her first session and loved it. The business owner is kind and helpful, and very passionate about dogs. Will definitely be bringing my dog back as frequently as I can. The treadmill will be great for her to get her physical and mental energy out when it's too hot to go on walks outside!

it's was an huge pleasure meeting the vet and the workers and they shown a great respectful…read moreprofessional attitude towards me and my beloved little girl 'ABBY' she got sick for few days so had to make one of the most hardest decisions to have 'ABBY' put to sleep and the vet was so respectful I love the vets attitude and would absolutely come back with my next future puppy!!!! thank you so much!!!!!!!

I am sharing this review because I genuinely want other pet owners to be aware of my experience…read morewith Dr. Shaw and the dental procedure performed on my dog, Penny. Penny is a 3-pound dog who underwent a dental cleaning and multiple extractions under Dr. Shaw's care. During the procedure, I received a call stating that six teeth needed to be removed, including a back upper molar located very close to the eye/orbital area. At no point was I advised to consider referral to a veterinary dental specialist despite Penny's extremely small size and the complexity/risk associated with that area. I also was not informed of the serious potential complications that could occur. Following the procedure, Penny developed worsening symptoms including swelling around the eye, pain, fever, decreased appetite, and visible distress. We returned multiple times seeking help. According to the medical records, the extraction site was documented as "difficult to see due to size of patient," yet Penny was discharged without additional diagnostics or escalation of care. The next morning, an emergency hospital immediately identified active purulent drainage coming from the extraction site. CT imaging and specialists later confirmed a severe abscess and infection tract extending from the extraction area into the orbital region behind Penny's eye. Despite emergency treatment and specialist intervention, the infection progressed to the point that Penny ultimately lost her eye. This experience has been devastating emotionally, physically, and financially for our family. We incurred nearly $12,000 in emergency and specialty veterinary expenses as a direct result of these complications. What was also deeply upsetting was the complete lack of personal accountability or compassion afterward. Dr. Shaw never personally called to check on Penny following the loss of her eye, and at no point did she apologize for what happened. I understand that complications can occur in medicine, but I believe pet owners deserve full transparency about risks, especially in medically delicate cases involving very small dogs and complex extractions. I also believe cases like this should be referred to appropriately trained dental specialists when necessary. I would strongly encourage anyone considering advanced dental work for a very small dog to ask detailed questions about experience, training, specialty referral options, and risk before proceeding.

Best haircut and cleaning I've ever see anyone do for my puppy!…read more She did a great job listening to what we wanted, and I loved her attention to detail.

Profesional And very caring Would highly recommend for all…read morethem doggie owners out there.

I am surprised on rating for this groomer Julie's grooming?…read more She has not been responsive and not consistence to make an appointment. Three days of her sending texts back and forth of changing the appointment that she originally made. She then gave another address to bring the dog to. She asked to bring the dog to her house and then she asked to come to my house which was very odd. I texted her to contact me to explain about what is she planning to do if I don't want to do this in my house but she does not answer calls or texts. I am surprised that my time was wasted on her and yelp rating her so high .

My pup came home looking like a shiny new toy lol. He had a new bandana and we freshly cropped,…read moresoft and fluffy.