First time visit here with an older dog. The staff was unwelcoming and greeted my family with a…read moreguilt trip to push him to get surgery. Once we explained that we think he was too old to go under for surgery they continued to push the surgery agenda. They were dismissive about the prevent care we were taking for our dog and pushed for their agenda. Both doctor and tech staff were uncaring and expectant for us to payout thousands of dollars without caring about the cost. The environment was uncomfortable if you question any of their suggested innervations. While I don't doubt their qualifications I don't think they have a firm grasp on reality and ordinary people means in trying to help their animals.

I was treated very poorly at this clinic. Rude support staff and the surgeon had a god complex and…read morewithheld results of a biopsy until she felt like giving them to me. I will never go here again. Do not recommend. Definitely people that should have left the profession long ago and yes I do have compassion for the difficulty of the job

Megan did a great job with our little man! He looks great!! She took her time letting him warm up…read moreto her before she took him in, asked a lot of questions about him and his needs and took good care of him!! Thank you, Megan.

My dog has gone to the groomers here for years and staff always comes in goes. Lately the new staff…read morehas been nothing but issues with my dog. He is 10 years old and I have never had an issue with him being aggressive. There is now one groomer at this site that always has issues with him. This is a terrible groomer take your dog anywhere else.

When I drop off my dog, I know that I need not think of him again until I get home, unless I want…read moreto:) Because I know he is well cared for, so I can concentrate on my business trip or vacation. My little dog gets more love and attention there than at home! He loves it!

Just like home is the first dog sitting place we want to go to. The pups are so happy with Kim and…read morefamily, and the rest of the dogs in her care. They are excited to go - and they do not like to leave our house! Kim is methodical when it comes to ensuring the dogs are able to be a part of her program and we appreciate the time she spends ensuring that every dog will be happy. Oh, and Kim spoils the dogs - BIG TIME.

Pamela, Ryan and Chrissy were the best with my dog Wally. We boarded him a couple times a week due…read moreto a crazy work schedule. They were always patient, kind and accommodating! They are the best!

I have been taking my cocker spaniel there for 5 years now. Service is great and they do a very…read moregood job grooming her. They have even offered to groom her on a Sunday!!!! Carly and I are very happy!!

Joanna did a wonderful job of grooming and caring for my elderly pet. He looks great and Joanna is…read morevery kind & compationet. E. Haight

My dog is an anxiety ridden mess when it comes to getting groomed but Joanna has that magic touch!…read moreHe doesn't even get stressed pulling in anymore. Definetly recommend coming here. :)

Super friendly place! The care for my dogs was very obvious, when she explained how she took each…read moreone outside to go potty during their 2 hour grooming session! I appreciate her and will continue to bring my fur babies in for their seasonal spa day :)

From the owner: Call Marty's Paws and Claws for all your Dog and Cat Needs. Bathing, Nail trimmings, Fur trims and…read moreHair cuts, Ear cleaning and more. Marty's is a local ran business for all your furry friend needs.

While I can't review the service because I was turned down from the start, I will be reviewing as a…read morepotential customer who would no longer consider doing business. I am 100% understanding if you simply cannot take on any more work load. However, the rude, condescending, unsolicited advice is not necessary. While true, I don't need to be told that the puppy we're not getting (we are rehoming a 3 year old dog) needs to be crate trained and that we need to accommodate time for the puppy (again, not getting a puppy but this was assumed) to get used to its new home. This is common sense as an adult... If you cannot render services to any additional inquiring potential customers, my suggestion is to thank them for their inquiry and advise that you have to POLITELY decline being hired as you do not have the capacity for new customers at this time. Then refrain from talking to their person like they are uneducated and lacking common sense and perhaps give a referral or start a waiting list.

I have used Sturbridge Pet Services for over two years and found Ann to be not only extremely…read moreknowledgeable, but accomodating to my scheduling needs. I made Ann aware of my pets' requirements and she has met everyone of my expectations and so much more. Her input has been greatly appreciated as I have elderly animals with medical needs. Ann has texted me with updates when I have been away, and in general, I received photos daily, which I appreciated. Ann understands that one's pets are part of the family! Knowing Ann would be taking care of my pets when I was not home has been reassuring, and I would highly recommend the service.

Our cats loved Lindsay Loves Pets, and so did we! My mother…read moreand I took a weeklong vacation and needed folks to check in on our three cats. Our meet and greet was great and I felt fully confident having them in our home and spending time with our kitties. They let us know what they needed and made everything super easy! Every day we were sent a summary of the visit with photos. Two of our cats are much more outgoing and warmed up to them very quickly. They played, got brushed, and were clearly very well cared for! I was really impressed with how they cared for my cat Hutch. He's very shy so they only saw him a couple of times, but made sure to let us know that he was eating and using his litterbox. I really appreciate that they didn't hunt him down and make him uncomfortable. He gets bad dandruff when he's stressed out and when I came back he was completely dandruff-free! We would definitely work with Lindsay Loves Pets again!

From the owner: Sturbridge's Best Pet Care. We love your pet at our home or yours, with special attention to good…read moremanners, health, well-being, and exercise. Your pet will have more fun than you while you're gone! Convenient online scheduling and payments.

I took my dog and my cat to the Sturbridge office back in April and received wonderful care by the…read morecardiologist. However, in August, my dog's breathing rate increased, which is a sign of congestive heart failure. I called them on Thursday evening and they told me to go to my regular vet to get x-rays and have them sent to C to C for review. I did that. The x-rays indicated he was in congestive heart failure. Their website says they are available until 11 pm every night, seven days a week. I started calling them on Friday and continued throughout the weekend. I got one call from them on Saturday night and they didn't leave a message. I tried calling them back and didn't hear back from them again until 10:15 am on Monday morning when they told me that someone would look over the x-rays on Tuesday - a full 5 days after my dog first showed signs of heart failure. These people are monsters. When I told them about the office hours on their website, they said "we haven't had those hours for years." It is false advertising. I spent well over $3,000 on those initial exams and diagnosis. I could have gone someplace else, but when I saw that I could reach them anytime, I saw that as a selling point. This place should be sued. They care absolutely nothing about your pets. Avoid this place, and if you are already a customer, find someplace else before it's too late and they kill your dog.

Wanted to do an update from my last review because I know it seems like it couldn't be worse to…read moredeal with Coast to Coast Cardiology, but it ended up being even worse... After our 20 min comprehensive exam, they sent us the records for our files including the echocardiogram, Doppler ultrasound, and X-rays for $1400 (that were dated from 2 days before and had another dog's name on them), we realized Quincy never got any tests done at all. So we have no baseline to start treatment with, and we are already out $1400 and an entire day of travel to and from Santa Barbara. We still trusted that the doctor must have known what he was doing because he listened to Quincy's heart and diagnosed a grade 3B heart murmur and mitral valve disease. When he prescribed 80 mg per day of pimobendan we started giving it to him the next day. Within 3 days Quincy was a different dog, and it kept getting worse. At first we thought that maybe his disease was just progressing faster all of a sudden, and we prepared ourselves for this year being the end of life year for him. The doctor had said Quincy would get more and more lethargic, start panting at night during regular sleep, and begin to struggle to breathe during the day as well. He also prescribed meds for a cough which Quincy did not have regularly yet, and told us to expect it to get worse over time. The doctor said Quincy had about 1.5 years left, which meant he would pass at age 10.5. We figured the end might even come sooner with the quick decline in his health. We were pretty stunned considering his mother and father and grandparents had all lived to be 13 or older. We called his breeder who is a leading expert in cavalier health, and the president of the cavalier club for the US at the time. She was also stunned, and said we should immediately put Quincy on heart supplements. I told her the doctor said they didn't make any difference for his patients. My breeder immediately said that if this cardiologist didn't know about the research on the benefits of specific supplements for heart health in dogs with heart problems, he didn't know what he was doing. She also told us that all of her dogs get the full exams we got at age 9, and that it takes about 4 hours to get them done... not 20 minutes! She didn't believe any objective testing had been done on Quincy at all, based on the fact that he was in and out in such a short amount of time. We went on a short trip 2 weekends later, and while we were riding in the car and I was massaging Quincy's back and thinking about his dramatic change in behavior and health over the past month, and it came to me like a flash... Quincy hadn't started this panting, coughing, and super lethargic behaviors until after he started taking the prescribed pimobendan. So I went online and checked the dosage he had been given... it was 4 times higher than the maximum dosage for his weight!!! It should have been 20mg per day not 80! He was overdosing on pimobendan!!! That weekend I slowly started weaning the dosage down, because it can't be stopped quickly or the dog can have even worse heart problems or a heart attack. The less he took of it, the better he felt! OMG I felt like an idiot. Why did I trust a person who didn't even do a real exam on my dog, and who cheated me out of $1400, to prescribe the correct medication or the correct dosage for my precious dog? It is now about a year since we took Quincy to Coast to Coast Cardiology. He is completely off of the pimobenden and all other meds, and taking the heart supplement recommended by my breeder. He is feeling better than he did before we went in. I get that for some dogs it may be necessary, but if I learned anything, it is that it is better to start very slowly and always look up the recommended dosages for your dog's weight. Do not take the doctor's word for it. Whatever you do, do not take your precious dog to see these people. If you already have, or someone you know has come here, please advise them to check the dosages on their dogs medications carefully. Something is very wrong with this whole operation.

Our Dachshund's were picked up on time during the two hour window. Lexi was a great trainer & was…read morevery attentive to all our pups needs (Weenies can be very stubborn!). It put our minds at ease knowing that our fur babies were in the care of someone who will give them the same love, affection & attention that they receive at home. They loved their hike through the woods where they could sniff as much as they wanted & explore a new place. We will definitely use Tails N' Trails Pets again the next time we are in the area & couldn't recommend them enough!

From the owner: Women owned and operated; we’ve been actively servicing Rhode Island for 8+ years. In 2022, we…read moreexpanded into Worcester, MA. Tails N’ Trails is a uniquely different pet service from other dog walking companies in Massachusetts. We aren’t just dog walkers; we are certified pet caretakers and exercise specialists. All of our walkers have taken an extensive dog training course that, certified as trainers, can provide pet owners a sense of assurance to pet owners who may be uneasy about leaving their beloved companion with a run-of-the-mill dog walking company. We pride ourselves on being able to offer services that are customizable to each of our client’s unique pet care needs. Our services include 80 minute off-leash excursions outside of the city, 3- or 6-hour adventure daycare, both group and solo walks, pet visits, in-home sitting & boarding. Additionally, we off recall, obedience and leash etiquette training.