We just used Amber's Pampered Pets for the first time and we will be regulars! We previously…read moreboarded our cat when we traveled; however, we just recently adopted a new kitten and felt both cats would do better at home. From the initial inquiry to the meet and greet followed by the daily visits for a week, we couldn't be more impressed. Our sitter was Michelle and she took the time to get to know our cats during the meet and greet. Having younger kitten, we opted for the 40 minute daily visits to ensure some playtime. Michelle sent us a daily recap and pictures to make sure we knew our girls were in good hands. She also grabbed our mail and a package that was delivered while we were gone. The app makes it easy to communicate, pay and schedule. We've already scheduled for our next trip. I highly recommend APP!

We have been using this service for a few weeks and have had great service with Nykki! We know our…read moredog is in great hands and this has been such a great pet sitting experience! We love checking the updates and seeing the photos of what they did that while nykki visited! Super easy to request dates for service and pay invoices/tip through the app! Highly recommend!

Late review since we just learned they changed management a while back…read more We thought this was a good daycare for our dog after a few trial days so we bought a package, but upon first day of the package they said our dog wasn't getting along with another dog (so what happened the first 2 days?) --so we took her out. I guess they let all 30 dogs go out to play at the same time with no separation of bigger /smaller dogs. I asked to transfer the package to my 2nd dog who was a puppy and not neutered yet and was waiting until they were 2 years as recommended, - they said it's fine and I can use it whenever...but when new management took over they didn't notify us through email or anything that packages expire. So now we just wasted a few hundred for nothing because they won't honor it. Crappy new management who won't work with their customer- you could have earned more money in the future if you actually tried to meet in the middle with a solution. They wanted me to buy more services- NO THANKS.

The staff was very accomodating with our situation of getting rear ended during our drive to the…read moregrooming appointment. Their making things seem like nothing was some welcome good that helped offset something not so great that had our little dog shaking. Good customer care often involves some adapting. Their's was greatly appreciated.

Kind professional service young doctor Anderson is an up and comer. My dog has medical problems…read moretaken care of

My cat was misdiagnosed by Dr Anderson. Took my cat in for constipation and came out $376 later…read morehim saying oh its a bladder infection. I took my cat here because I couldn't get into my normal vet and I was desperate. I waited 4 days after that appointment and took him to his normal vet. His colon is completely full of waste. My vet had to do 2 enimas. My cat almost died because of his misdiagnosed of the situation. They are out for the money they don't care about your pet. Go to Dr weldy in wakarusa they care.

5 stars doesn't even come close to how I feel about Serenity Pet Spaw. Every single person there…read moreloves animals and it shows. I regularly used all of their services: daycare, hotel, and grooming for my dog and I can't tell you how happy he was every time we'd get there. He'd walk right in the door with no hesitation at all and made friends, both human and canine. I owe them so much for taking such good care of my little man. I will forever be grateful.

I took my dog to get groomed by Monica King and she did such an amazing job! My dog gets anxious…read moreeasily and Monica took her time and cared for her. I will definitely continue to take my dog there to see her because of the wonderful job she does!!

we spent a week visiting other places to board our dog He's…read morejust nine months old and we have never boarded a dog before. We could not been any happier with the staff and the care they gave Archie (pit bull 50lbs full fo energy pup) we were sent pitchers every day and a up date on how he was doing. I called few times to get updates and they were friendly and happy to fill me in. I would highly recommend the place any pet lover

Very attentive crew! They acknowledge not just you when you walk in but you puppy. I never feel…read morerushed and the pleasant demeanor makes me feel even more at ease. My puppy was nervous on day one but now she loves going in and the staff worked with her so she could have play friends. It was a couple of days before they had her introduced and they did it safely. I love the photos and videos they post on facebook. I also got updates and they seemed happy when I called to ease my mind. Lucy Pearl even walks better on a lease when she sees other dogs!

I had the amazing opportunity to go on vacation with my nana but my puppy Milo was on crate rest in…read morerecovering following his surgery, so I was nervous in having him stay during the day while my dad was at work, however I will absolutely be using Kryder Kritter again! They took such care in offering my sweet Milo enrichment, sniffing time, and cuddles. Truly, made me feel okay being away from him! Also, I looked forward to the report cards each day. I loved seeing the photos they attached and reading what that had to say about my guy! would absolutely recommend!

We take our Miniature Schnauzer there for frequent daycare. We also board him regularly. The staff…read moreare caring friendly and they love our animals. We've been taking our pets there for 15 years. Great care and excellent customer service!

Employees are great and the owner is so involved with all her clients. They offer a great service…read more Very Clean and friendly environment!

We just dropped our pups off for a stay. My husband and I were very pleased with how clean the…read morefacility is kept. Both Ladies I have dealt with were fantastic about us getting their records in and all my questions as I am admittedly crazy dog mom. I feel very confident Abagail and Blue will be very well taken care of and loved on this long weekend.

Love this place!! So happy we found them. Everyone there is so friendly and helpful. We recently…read morehad to have one of our dogs put to sleep and the compassion shown to us was amazing. Highly recommend!!

I love this place so does my dog. The staff always takes great care of her. Orla, my dog is excited…read moreto come here.

We used Furry Friends and More over the Christmas holiday for our two cats and were extremely…read morepleased. Things that made our experience great, and worth highlighting: Reasons why they deserve five stars: --very reasonable pricing for folks who giving thorough pet care --accommodation on extremely short notice (less than 24 hours) in the height of the Christmas travel season. --on site visit to meet Marlena, so she can get to know the animals, learn their habits, etc. to provide higher quality care --Super professional--licensed, bonded for all care-givers, has knowledge of cat care centers and vets in case of emergencies. Reasons why I'd give more than five stars if I could! --An impressive understanding of how cats "think/work," so we could better prepare our household before leaving town to make it comfortable for the cats (seriously, things we've never thought about!) --Email, text, and photo updates on the cats if you'd like --Little new toys for our two cats for Christmas!' --The happiest the cats have been when we return from travel in memory. I think these folks have finally converted us from "calling in favors from friends to care for cats" when leaving town to "Furry, Friends, and More" users for good!

We have used Furry Friends and More for years to look after our pets when we are gone. Marlena is…read moregreat with animals and truly cares about all of her charges. She is dependable and trustworthy. We highly recommend her service.

I visited your store with the intent to inquire about purchasing one of your jumping spiders. Upon…read morearriving at the live animal section, I searched for an available team member to assist me but was unable to locate one. I then walked to the checkout area and waited in line behind a customer who was completing a transaction. I was the only person in line behind him. While waiting, an older woman approached and attempted to cut the line to ask the cashier a question. I politely but clearly stated that I was in line. She acknowledged me, stepped back, and I proceeded to ask the cashier if someone could come assist me at the jumping spider enclosures. The cashier appeared to radio for assistance via walkie-talkie, and I stepped to the side to wait for a team member to arrive. What followed was unacceptable. While I was patiently waiting, the same cashier then turned his attention back to the woman the same woman I had already addressed and helped her with her inquiry. I then heard him apologize to her, though I am unsure of the reason. He then directed her to go speak with a female employee near the spider enclosures the very same employee I had been waiting for. This meant the woman who had attempted to cut the line ahead of me was now being assisted before me, as a direct result of the cashier's actions. When I recognized what had happened, I asked the cashier directly: "So, did you get someone to help me?" He confirmed that yes, the employee near the spiders was available to assist. I then pointed out that he had just directed the other woman to that same employee. His response was to essentially acknowledge the mistake with a casual "oh yeah," and then he turned away from me to speak to a coworker without offering any apology, any correction, or any further attempt to assist me. At that point, I made the decision to leave the store entirely. I should not have to advocate for myself repeatedly in what should be a basic service interaction. I waited patiently, I communicated respectfully, and I followed the proper process yet I was overlooked and effectively ignored in favor of a customer who had not been in line ahead of me. I want to be clear: this is not about a minor inconvenience. This is about a blatant failure to follow basic customer service protocol, a lack of acknowledgment when the error was pointed out, and a complete absence of any effort to rectify the situation. This experience has left me feeling disrespected and unwilling to return to this location. I had planned to make a purchase that day and am now forced to seek assistance at an alternate location or competitor.

Bad experience trying to book a bath haircut online and over the phone. Their own internal show…read moremy dog had rabies vaccination but their system she have a new shot. Showed up for the appointment. And their system was down. Wasted no grooming, no apologies.. They made it all my fault.