This is the second time we've used Kevin and would recommend him to anyone! We knew having a puppy…read morewas hard so we started training as soon as we brought her home and have had a great experience with our pup. We know we can always call and ask him questions even though we are done with the training. He truly understands how to work with dogs and their humans!

It has taken me SEVRAL months to decide to write this review. When I needed a kennel to board 2 of…read moremy dogs while on vacation, I came here because of the reviews. I will never use Gillette Kennel ever again. My two dogs were boarded together. One ended up stressed and attacked my other dog, missed placed aggression. Understand that can't be avoided at all times...the issue became the one stressed began being treated incredibly poorly. If you have an animal you know they read your emotion, your anger, your body language. I know this is what happened based on the dialog with staff. In addition, while we were out of the country I was VERY CLEAR on any issues that arise to contact my daughter immediately. INSTEAD, one dog was treated poorly, no out time and NO medical care. The other dog was petrified and full anxiety. His wounds did get cleaned. NOBODY contacted my daughter and no vet care until I was back. I immediately took them to the vet. The vet agreed they should have had the vet care after the occurrence. I had dialog with the "owner" that everyone raves about. He had NOTHING to say. I sent him the photos of the injuries. NO CONTACT back afterward. When I went to pick up the dogs one of the COMPLETLEY UNPROFFESIONAL "staff" members told my husband to go get the dog that did not receive any attention at all. She said she he was crazy, aggressive and wanted "nothing to do with him". How do you think he felt about you!? Another employee came out, again completely unprofessional and spouted about how terrible they were, on and on and on. I actually wanted to tell her to shut the "you know what up". But instead I ignored her and remained calm and professional. Getting both dogs to the car it was clear that beyond needing immediate medical care that they would both need a TON of emotional healing. One shaking and in a daze, literally and the "terrible" one just wanted to be held. He melted into my lap like he had been in hell. Extensive conversation with Mr. Gillette mounted in NOTHING. He was not present during the time my dogs were there. Accountability for your own staff would have been nice, and I would not have left the clearly untrained staff in charge. I am not looking for feedback from others regarding the post, or others to assess a situation in which they weren't present. I am posting this to purely communicate my experience and allow for those looking for dog boarding to read all experiences beyond the "excellent" reviews. Thank you Wendy

We boarded our two German Shepherds for three nights. They were well taken care of and we feel…read moreconfident to leave them there again the next time. The check-in process is easy and everything is well organized.

Jordan Nicole, and all of their staff are amazing with my two dogs, Georgie and Bailiee. They have…read morein essence made my shy, skiddish, golden doodle into an amazing therapy dog. My poodle, Bailiee has been in their care for almost a year and she has also been trained to be a polite poodle. I would not hesitate to recommend this organization. Whether you need a dog trainer or a dog walker, these folks are the best! Julie

These people are a joke. The vet couldn't decide where to poke my purebred dog that I paid a ton of…read moremoney for. So they got mad at me for being concerned. My dog isn't just some rando. I bought him to breed. I want professional care from a vet. The gril poked my dog over and over with no results as my dog was getting more and more nervous as was I. I had her bring someone else in and they did it almost immediately with no problem. I was being targeted as a "toxic male" as men do today for disagreeing with the quality of treatment I was receiving. I have never been treated so disrespectfully. I asked for them to never put me with them again. I got a text this morning saying that it was my fault and they were cutting me loose. All because i didn't like my puppy being needlessly poked over and over due to not knowing how to hit a vein.

Maybe they do well when caring for other pets but in my most recent visits I felt ostracized and…read morebelittled by staff which is truly disappointing. In October I had an annual vaccination appointment for my dog and the provider(s) ran behind by 20 minutes yet the receptionist didn't call to inform me that the provider(s) were running behind although I called to let them know I was in the parking lot.. What is irritating about that is if I were running behind by 20 minutes, I would have been TOLD that I needed to reschedule the appointment. I don't see how there time is more valuable than mine so I opted to reschedule rather than continuing to wait. Due to Lakeview Animal Hospital transitioning to a new system, I was looking at a 3 week lead time to get back into the practice which wasn't feasible for me because I live in a community with many dogs and I didn't want my dog to be subjected to contracting something that I was going to Lakeview Animal Hospital to receive preventative care for. The receptionist advised me to take my dog to Tractor Supply for the vaccines I was trying to receive at the scheduled appointment mentioned above. When I was trying to confirm that Tractor Supply provided those series of vaccinations I was talked down too as if I was supposed to know that Tractor Supply had other functions outside of providing "tractor supply". She made it seem as if I was asking stupid questions when I was simply trying to confirm the information she was sharing with me. It was embarrassing and insulting to my intelligence and really pissed me off because I was simply asking questions. Her tone on the call upset me because ultimately this entire situation was due to poor communication when I was never advised that the provider(s) were running behind 20 minutes!! I will admit that I called her out of her name as I hung up the phone BUT due to her poor communication and my frustration, my dog and I were dismissed from the practice. Absolutely absurd when this entire situation was due to Lakeview Animal Hospitals poor communication. Another instance of poor communication within the practice is when I brought my dog in knowing he had a yeast build up. I knew this already by the smelly paws and excessive licking/scratching. When I was expressing my concerns with one of the providers she took a piece of CLEAR PACKING TAPE, ran it across my dogs skin, took the PACKING TAPE looked at it under a microscope and charged me $55. I was thrown off when I received the bill and stressed that to the provider. I gave a very simple analogy which was that when YOU go to the gynecologist and tell her or him that you think you have yeast, they take a swab, put it on a glass slide, look through the microscope and confirm if you do or don't. That's not an additional charge within the visit. She didn't have much to say when I said that because it's true. If she would have COMMUNICATED that it's an additional charge to execute a task that takes all of a few minutes and that you essentially learn how to do in middle school biology, I would have opted out. All in all, I am disappointed with the care that I received for our dog. He's a registered emotional support animal to combat the loss of my husband and step daughters in a tragic accident. He's not just any old pet, he's a family member and he serves an unimaginable purpose for my daughter and I.

Dr. Croom is humble, caring, knowledgeable and trust-worthy. She is supportive in many ways,…read moreincluding end-of-life care & services. I can tell that she truly cares about animals & reptiles. I highly recommend her!

They responded to my text and were able to give me some really good information about getting help…read morewith my senior cat!

Owners were very helpful and easy to work with. Very ethical and beautiful healthy dogsread more

I have been with Gull Lake Animal Hospital for over 10 years. Their services have plummeted and…read moreprices have exploded. I called today because our boy has an injury and was met with terrible service over the phone. An "I don't care" attitude and matter of factly indicated I cannot get in for a week if I can't come within the next 1.5 hours. Very disappointing and I'll be leaving with my two boys to find another vet.

I was thrilled with how quick they were able to schedule our two older gals for their appointment…read more(our puppy came here before). They needed their rabies boosters and also, as new patients, an overall check up. I was so pleased that the DR presented options - not pressuring us to change or do different for our older gals. She provided great explanations about updated suggestions for treating allergies and joint issues. It was a great visit and I'm so grateful that our plans were also respected.

The owner of this company is a joke. Her customer services is far beyond horrible I don't think…read morethere are words to describe her. This is not a "business" and should not be advertised as such. Waiting all week for a response & not getting one for days. when she does respond after 3 texts were sent to her over 3 days it is, "I have a life outside of my business and I'm only there Tuesday's and Thursday's." So maybe put that in your voicemail that says to "text you anytime for an appointment" that you can text anytime but don't expect a response anytime or ever. We get you have a life outside of your "business" but I think 3 days is a lot of time to simply respond. I've been working with the public for 15 years and have definitely lost my cool over the years people can suck but this truly disgusted me because it's not like we expected a response with minutes or hours or even days. It was 3 full days. I know this won't be a "business" for long & sure hope this isn't how she feeds her family. Just a little common courtesy Lori, c'mon. Be better than that. Or don't clearly your not trying to be good and maybe "business women" isn't your calling. Even if you had a bad day, I can't excuse this one and I can say my patients is pretty high with customer service because I've had plenty of bad days over 15 years and done things that are not my greatest stories but I can assure you I've never been as disgusting as you.

Our dog hates to have her nails clipped, but Lori at Blue Ribbon knows how to do it…read more Very highly recommended!