I have been with Gull Lake Animal Hospital for over 10 years. Their services have plummeted and…read moreprices have exploded. I called today because our boy has an injury and was met with terrible service over the phone. An "I don't care" attitude and matter of factly indicated I cannot get in for a week if I can't come within the next 1.5 hours. Very disappointing and I'll be leaving with my two boys to find another vet.

I was thrilled with how quick they were able to schedule our two older gals for their appointment…read more(our puppy came here before). They needed their rabies boosters and also, as new patients, an overall check up. I was so pleased that the DR presented options - not pressuring us to change or do different for our older gals. She provided great explanations about updated suggestions for treating allergies and joint issues. It was a great visit and I'm so grateful that our plans were also respected.

These folks are absolutely the best. Monique makes my boy beautiful and he loves her. Also loves…read morethe baked treats we bring home. These folks take serving the customer to a whole new level. Best I've ever found.

As a pet parent, I was very happy to discover Bone Appetit Bakery - and just down the road from my…read moreplace! While they sell dog and cat toys and accessories, the biggest draw, of course, are the fresh baked pet goodies! I have a pug named Arthur and every year, we take him in on his birthday to pick out special treats for him. For other occasions, too, sometimes. Also, for Christmas this past year, I went in and bought treats for all the dogs in the family - they all approved, haha. There is a wide variety of treats - all very cutely decorated. We've bought squirrels and nuts and puppies and ice cream cones and I also bought a 'Corgi Cannoli' for my friend's dog - who is a Corgi mix. ;-P They also offer some grooming services. We have taken Artie in for nail trimmings in between his grooming appointments - a cheap and convenient service. And since it's a pet-centric store, bring your furry kid in with you when you visit! :-D

We have used Tip Top Tails twice and have been extremely pleased both times. The first time Mr. and…read moreMrs. B. hired Holly to help them with some separation anxiety their foster dog was experiencing. Holly was a wealth of knowledge and set out a clear plan that made it easy for my parents to follow. We were able to set up a simple schedule and re-set their daily routine to include Holly's training games which helped improve their foster's situation. Mr. MVP and I recently hired Kelly to help us with our senior Aussie and her dog park issues. We are members at Meadow Run and our senior Aussie, although a huge fan of the park, is not a fan of the wild puppies and the erratic running and playing. She has also grown very protective of our younger Aussie and started to get bossy when another pup wanted to play ball. Both of our Aussies know all their commands at home, but at the dog park it can be hit and miss. Kelly helped us set up easy and very reachable goals to work on with our senior girl to help her understand that playing dogs are just happy dogs and she has nothing to worry about. Her behavior improved almost instantly. Per Kelly's suggestion we also started working on commands more seriously at the park and both girls have been doing amazing. We picked Tip Top Tails above the other trainers in the area because they focus on positive reinforcement, only. I heard from a friend who used another training company that they use squirt guns to spray water when the dogs do something wrong and choke collars for correction we wanted absolutely nothing to do with that. Kelly and Holly use treats, positive commands and the jolly routine (which is something we had been using for about a year already, which was so nice to hear!). Holly met with Mr. and Mrs. B on a Sunday at their house and we met with Kelly at Meadow Run on a Saturday morning - both private lessons. Tip Top Tails has group lessons, puppy classes and a whole bunch of other class options. We just signed our youngest Aussie up for a private dock diving lesson next week at Meadow Run with Beth, another trainer at Tip Top. We would highly recommend Tip Top Tails as a training option. Mr. MVP and I have read all the books and done weeks of research and even though we knew a lot of the information Kelly shared with us, we still learned quite a bit.

Great experience with the trainer Beth, she seems to really know and love her work. They keep…read moreclasses small and manageable.

Dog Zone, how do I love thee! We did not fully understand…read morewhat it meant to train our dog but knew it was important. Like many people, however, we were thinking, "Sit, stay, come, down, off, no." Ha! Command words are super important, but we had no idea what real dog training involved. Our sweet Sayla came from a shelter and while she did not have any really bad behavior, she needed to learn essential skills to live in the real world and not create havoc in ours. Kelly took time to evaluate Sayla to better understand her needs and ours and put together a training program to fit. She was great about keeping us informed about successes, challenges, personality quirks, etc. throughout the process, which helped us to understand how to be better parents at home. Kelly also trained us in how to continue the training at home to ensure success and was so good at answering questions. While I realize it is different for every dog, in just 4 weeks' time, Kelly, Lori and Ronda transformed Sayla from a sometimes shy, scared, non-listening, barking/pulling crazy fur-girl to a well-behaved, confident, listening superstar! Not only did they teach her essential skills to exist in our world, the confidence and enrichment training taught Sayla to trust us more, how to not be so reactive and how to just be a dog. You have changed her life and ours and we are grateful! Best money ever spent. Thank you!

Our puppy went through two weeks of training and the changes in her behavior were unbelievable! The…read morestaff walked us through the process and it has allowed our whole family to be successful. The owner and all employees are wonderful and my puppy LOVES daycare days!

Cute shop. Nice, but not huge selection. A locally owned boutique style shop not a full-service pet…read moresupply store like Chowhound. So-so selection-- they don't have all sizes of some collars and dog rain gear. Main reason for three stars: They don't do refunds, only merchandise credits. Raincoat I bought for my dog had to be returned because it didn't fit. I don't recall if salesperson told me at time of purchase about their return policy.

The owner was so helpful! He went above and beyond to help us with a small kennel to keep our…read morelittle mutt from destroying our camper while traveling. The shop is so cute! It is full of fun and fabulous toys, treats, quality food and pet supplies! Treat your furry pal to something special! Kalamazoo is so cute! I wish we had time to hang out longer!

Great employees! Great big personalities!…read moreWonderful photos! Great accessory choices! Great prices! We are customers now! -Per Rita and Sami

They did an amazing job on my yorkie. I've tried several others and all ended up just bad grooming…read more I've finally found excellent grooming with Aria's and Eva's Pawsitive. Everything was perfect! They were so kind , and gave her the cut exactly as I requested. A first. I give this establishment 10

These people are a joke. The vet couldn't decide where to poke my purebred dog that I paid a ton of…read moremoney for. So they got mad at me for being concerned. My dog isn't just some rando. I bought him to breed. I want professional care from a vet. The gril poked my dog over and over with no results as my dog was getting more and more nervous as was I. I had her bring someone else in and they did it almost immediately with no problem. I was being targeted as a "toxic male" as men do today for disagreeing with the quality of treatment I was receiving. I have never been treated so disrespectfully. I asked for them to never put me with them again. I got a text this morning saying that it was my fault and they were cutting me loose. All because i didn't like my puppy being needlessly poked over and over due to not knowing how to hit a vein.

Maybe they do well when caring for other pets but in my most recent visits I felt ostracized and…read morebelittled by staff which is truly disappointing. In October I had an annual vaccination appointment for my dog and the provider(s) ran behind by 20 minutes yet the receptionist didn't call to inform me that the provider(s) were running behind although I called to let them know I was in the parking lot.. What is irritating about that is if I were running behind by 20 minutes, I would have been TOLD that I needed to reschedule the appointment. I don't see how there time is more valuable than mine so I opted to reschedule rather than continuing to wait. Due to Lakeview Animal Hospital transitioning to a new system, I was looking at a 3 week lead time to get back into the practice which wasn't feasible for me because I live in a community with many dogs and I didn't want my dog to be subjected to contracting something that I was going to Lakeview Animal Hospital to receive preventative care for. The receptionist advised me to take my dog to Tractor Supply for the vaccines I was trying to receive at the scheduled appointment mentioned above. When I was trying to confirm that Tractor Supply provided those series of vaccinations I was talked down too as if I was supposed to know that Tractor Supply had other functions outside of providing "tractor supply". She made it seem as if I was asking stupid questions when I was simply trying to confirm the information she was sharing with me. It was embarrassing and insulting to my intelligence and really pissed me off because I was simply asking questions. Her tone on the call upset me because ultimately this entire situation was due to poor communication when I was never advised that the provider(s) were running behind 20 minutes!! I will admit that I called her out of her name as I hung up the phone BUT due to her poor communication and my frustration, my dog and I were dismissed from the practice. Absolutely absurd when this entire situation was due to Lakeview Animal Hospitals poor communication. Another instance of poor communication within the practice is when I brought my dog in knowing he had a yeast build up. I knew this already by the smelly paws and excessive licking/scratching. When I was expressing my concerns with one of the providers she took a piece of CLEAR PACKING TAPE, ran it across my dogs skin, took the PACKING TAPE looked at it under a microscope and charged me $55. I was thrown off when I received the bill and stressed that to the provider. I gave a very simple analogy which was that when YOU go to the gynecologist and tell her or him that you think you have yeast, they take a swab, put it on a glass slide, look through the microscope and confirm if you do or don't. That's not an additional charge within the visit. She didn't have much to say when I said that because it's true. If she would have COMMUNICATED that it's an additional charge to execute a task that takes all of a few minutes and that you essentially learn how to do in middle school biology, I would have opted out. All in all, I am disappointed with the care that I received for our dog. He's a registered emotional support animal to combat the loss of my husband and step daughters in a tragic accident. He's not just any old pet, he's a family member and he serves an unimaginable purpose for my daughter and I.

We use their boarding services and they are wonderful. We feed our dogs a special diet and they…read moreaccept that without question. We have had to ask them to give pain meds and walk one of our dogs on a leash until her surgery for a luxating patella and they were so agreeable and there was no extra charge. We highly recommend them.

Customer service needs attention. It's not as if we are one time customers. We regularly use this…read moreservice which should be built off mutual respect. We do our part to ensure we are there prior to 6pm, including leaving work early. So when I show up please don't make me stand outside for 10 min in the cold while you stare at me from inside. She provided no apology just rolled eyes a she let me in to get my dog. FYI they were actually closed with light off at 5:44pm today.