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    Bark to Basics

    4.9 (41 reviews)
    Open 9:00 am - 7:00 pm

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    Love Bark to Basics! Rachelle was an awesome trainer! Kai caught a n so quickly she was that good! Great company!

    Bark to Basics helped me so much with my hyper pup! I hired Rachelle as Kai's trainer. She was great! Kai learned so much so fast. So did I! She had a wealth of knowledge. Great company!

    Ah, the life!  POOL TIME with my friend!  Coco + Crackers

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    3 years ago

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    6 years ago

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    18 years ago

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    6 years ago

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    19 years ago

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    13 years ago

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    11 years ago

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    19 years ago

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    15 years ago

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    13 years ago

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    9 years ago

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    19 years ago

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    17 years ago

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    10 years ago

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    11 years ago

    Truly fantastic group!! I love everything about Bark to Basics. Highly recommended!

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    10 years ago

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    16 years ago

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    16 years ago

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    14 years ago

    Update. I fear my dog will leave me. If he isn't home I know he stayed behind with Shuras group.

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    13 years ago

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    16 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Bark to Basics

    Review Highlights - Bark to Basics

    Shura takes care of dogs like people where they have the run of a safe home environment and secure yard.

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    Ocean Avenue Veterinary Hospital - Front Of Hospital Location

    Ocean Avenue Veterinary Hospital

    (907 reviews)

    Ingleside

    Went here because of 24/7 Emergency center. The reception staff saw me and how my dog looked and…read moreimmediately called for a tech before any paper work. Most compassionate bunch of Doctors and Techs and other support staff. Even though my dog crossed over the staff was amazing taking care of us and making sure the end of life process was done with respect and grace.

    I brought Patches in under urgent circumstances. his pancreas levels were eight times the normal…read moremaximum, compounded by stage two chronic kidney disease. There were genuine positives about my experience. When I could only afford one day of the quoted three-day stay, they extended his stay without charge to ensure his pancreas levels improved. The ER doctor was caring and thoroughly answered my questions. The vet tech that first night was exceptional, she included me in his care, brought me a Gatorade, and spent her time between patients trying to find something he'd eat. She was outstanding. My main feedback is that the communication at this clinic was a consistent problem, and it affected Patches' care directly. I was handed an invoice before anyone had a real conversation with me about my dog. I was told to wait in a room, then sent back to the waiting room, then called back after another half hour with no explanation. On the second night, I arrived at 10 PM and asked the technician when Patches had last been outside to go potty. He said he didn't know. The chart said noon. Ten hours -- while they were pumping him with IV fluids, in a dog with kidney disease. When I raised the issue, the tech awkwardly told me "there's no neglect here." Although I'm sure it's not intentional, there is no excuse. If your internal communication is so bad that you are neglecting patients because of it, then it needs to be resolved immediately. After discharge, his levels worsened significantly within a week. I don't know why the doctor said that we should do fluid therapy every three days and then see how it goes from there. What happened was he ended up needing daily fluid therapy and his levels were so high that he needed to be hospitalized again after one week. If we had just done daily fluid therapy for the entire first week, maybe his levels wouldn't have ever gotten that high. These are all things that we would've been able to communicate about if there was any sort of communication throughout the whole process. I also would've liked to have known that gabapentin is for palliative care and it destroys your kidneys. I was told to give it to him following his hospitalization and his kidney levels went from stage three to double the maximum of end stage kidney failure within one week. The vet nutritionist said that this was all manageable with diet and fluid therapy and the veterinarian at the hospital said that if I don't put him down within a week, he would become violently ill and I shouldn't let it get that far. I met about five different doctors during that week, and 3 different vet techs. As you can tell from reading this, I was being told a lot of different things by a lot of different people. This was a very stressful and chaotic time for me. Meanwhile, my dog is in pain, loosing his energy and appetite and being neglected in critical care, of all the places. It would've been nice if I had somebody who wasn't being pulled away to take care of animals to just sit down and talk to me. I believe this is a capable team and I understand you guys are doing really hard work. My situation was complicated and it was the end of his life, so it's hard to say that anything could've gotten much better. But I am upset about the lack of communication and it does need to be addressed.

    Dog Days by the Bay

    Dog Days by the Bay

    (14 reviews)

    Monterey Heights

    Laura & Stephen, the two people behind Dog Days by the Bay, are amazing! I can truly recommend…read moretheir services. Here's my story: We had just moved to San Francisco after having lived in London for the past five years. And while we didn't have to go through the hassle of finding a good school for kids, we did have to find a good dog walker, as both my partner and I are working in downtown San Francisco and want our dog Momo to be exercised during the day. And while finding any dog walker is really easy, it can be challenging to find a really good dog walker. The way we found Laura and Stephen was actually quite interesting: the super-friendly guy at the local corner shop recommended them to us! What we really liked about Laura and Stephen are the following points: - Their website is very informative website; for example, they list a bunch of information on what you need to be aware as new citizens of San Francisco; - It's typically two people walking the dogs; - They go to the beach, which our dog simply loves! (And they clean her well afterwards, so that our apartment wouldn't be full of sand.) - They are very trustworthy & reliable! - Especially in the beginning they would send us photos of Momo, which we really loved. After all, a dog is like a child and you just want to know that they're in good hands! So, you live in Castro area and need a dog walker? - Laura & Stephen from Dog Days by the Bay should be on your list! As they say on their website: Your dog will be able to run, swim, play fetch and most importantly return home happy and tired!

    We really love Laura and Steve, and I can tell Audrey mutt does too. When they arrive she is super…read morethrilled to see them (I know because I'm a crazy person and I worked from home one day to make sure). When we get home from work on weekends we get a spinning, panting, excited puppy who can't wait to go outside and needs a lot of attention (she doesn't know she's 10 years old). On weekdays, we get a tail-wag from the bed and maybe a slow sheepish walk to the door because she is too dang tired to bother with us. We barely even have to let her out before going to bed! Why? Because Audrey spends her days running on the beach with her pack, swimming and frolicking in the sand... Her all-time fav day, 5x a week! Laura and Steve are great at communicating policies like holiday schedules and accommodating vet appointments, etc. They are sensitive to how our pup has been attacked on 4 separate occasions while with dog walkers and do everything they can to keep her safe, even steering clear of dogs not in the pre-approved pack. I also love that they put tags on all the dogs in the pack with their contact info, so someone can identify them as part of a group. Steve has an instagram up and running and will occasionally text me pics of Audrey mutt having fun. Makes a work day much better! They also leave little notes about what Audrey did that day. Highly recommend!

    Small Paws Pet Hospital

    Small Paws Pet Hospital

    (349 reviews)

    Parkside

    I'm sad to say I no longer love this place. Both the vets (Dr's Wilson and Lawson) that saw our…read morecats have since left, and on our last annual visit we saw a locum tenens (temp) who was pleasant and competent, but understandably wasn't as thorough as the previous vets. It's now changed names to Small Paws and taken on dogs after being bought by a private equity firm. Last I heard Dr Lawson moved out of the area and Dr Wilson went to the SPCA. According to their website it looks like they do have a new vet, but from his bio it seems like he's mostly a dog guy. I'll give him a chance if I can't find a new cat-only facility before our fall annual visits, but I'm worried about how stressed our cats will be if we come to a multi-animal facility as they age. Their stress was really such a stark difference when we switched to this place, and now our boys are getting older.

    Since this place became Small Paws, it has become very impersonal. The one vet that we saw in…read moreperson said that she would get back to us about the results and discuss options but I never heard from her ever again. Instead I had the lab send me the test results without any explanation and about four different vets communicated with me via email saying different things. Each communication seem to be independent of each other kinda like the right hand not knowing what the left hand was doing. Imagine bringing your kid to a doctor and getting four other doctors getting back to your with different messages. How would you feel? I traveled from a different country and specifically mentioned my reason for the appointment. I expected the same level of attention and service I was used to when it was still Especially Cats. Unfortunately, Small Paws is now corporate and they only care about the money. And yes, they were very good about showing me what things cost. That's one thing where I would rate them as excellent. It was good when it was Especially Cats. I guess all good things eventually come to an end.

    Bark to Basics - petservices - Updated September 2026

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