Highly recommend Padgett's Grooming! I have taken my all of dogs there for 30 years. Debbie and…read moreJody are two of the sweetest people and have always cared for my dogs as if they belonged to them. Haircuts were always what I requested and pricing was very reasonable. Even when my older Lab was having serious health and arthritis issues, they took care of him, helped him stand up, and made sure he was taken outside to relieve himself during his stay with them. I also once had a Cocker Spaniel who turned into a devil dog at the vet's, but she was somehow very good while at Padgett's. These ladies just have a gentle way with the dogs and that is why I will always go to them for my dog grooming needs.

I have taken every dog I have ever owned to Padgett's. That is 50 years!! It is a family business…read moreand everyone is friendly and helpful. Clips are always as I request and my dog is never traumatized. They do not use those head harnesses that can strangle a dog and so many groomers do. My dog returns to my clipped, clean and sweet smelling. Love Padgett's. Will never change!

The most variates of dog food at a good price. Staff is excellent always willing to help and will…read moreeven ask you if you need help finding anything with a smile!

Tailz A Waggin groomers are a Blessing for me! George and…read morehis wife are the very best. They are kind and always do a great job with my dogs. They show up on time do a thorough job. I truly appreciate their professionalism.

I have known Kathy (and her late husband) from the mid-90s and used them exclusively for my two…read morelabs. I left the area for about 12 years and have recently returned. I highly recommend this kennel to anyone. Previous review regarding shot records is a requirement and something you should be glad she adheres to for the protection of all of the animals boarded there.

I had left my Cocker Spaniel there in May 2014 without incident. I am not a regular customer but…read moreSFK had been recommended by my groomer Pet Paradise whom I love for my dog. PP was to be on vacation during the week of Labor Day weekend and suggested I again leave my dog with SFK. I called well over a month in advance and booked a week for boarding. Kathy said NOTHING ABOUT NEEDING a current shots records on Wikka. (I had been in a car accident Mar 2015 and am having speech and short term memory problems so I forgot about a shots record and up to date shots) Again I talked to Kathy the day BEFORE I was to board WIkka and she mentioned NOTHING about a shots records. The day of boarding I called Kathy as I was running late and again she mentioned NOTHING about shots. Once I arrived and WIkka was boarded Kathy ask for the SHOT RECORDS. I stated I had not brought any with me as she had not asked for the records. The old ones were with AofA and she had not been to my current Vet. Kathy informed me that Wikka was overdue all her shots (she had the paper records from before laying on her desk so she KNEW Wikka was overdue but neglected to tell me after 3 phone calls!) and esp the Bordello that took 2 wks to get into her system to protect her and therefore SHE WOULD NOT BE KEEPING WIKKA period. I WAS SHOCKED!!!!!! My hubby and I were leaving that afternoon to go to Pa to see our daughter and grandsons. He had already taken off work, the motel was booked for that night and the lady to feed the cats had been paid $50. In cancelling WIKKA's boarding Kathy explained she was doing me the favor of NOT charging me Wikka's fee and saving her from getting bordello from the dogs she keeps (made no sense as she doesn't board dogs w/o the shot apparently). I left crying and upset as I now had to call my hubby who lost a days pay from work, $200 for the motel cancellation as they require 48 hrs notice of cancellation and the $50 to the lady for the cats who gave up her weekend to tend to my cats. We are out over $350!!!!!! This is outrageous as IF SFK had stated the shots records were required when I called the 1st time, I would have taken Wikka for the shots and there would have been NO problem in boarding her and my vacation would NOT have had to be cancelled! I DO NOT RECOMMENT THIS KENNEL as they are neglectful of information you may need to board there and have NO understanding and DO NOT care that they inconvenience YOU or cost you MONEY when the boarding is CANCELLED without notice. I will NOT be doing business there again!

Super reliable and my dogs love this place. He even bathes the dogs the day you pick them up!read more

The owner was rude and impatient from the time I entered. While filling out the vaccine records for…read moremy dog i had to pull up an emailfrom my vet since i couldnt email them to him direct. He was asking me about the vaccines while i was looking for them. I said" relax, i almost have them" he said " dont tell me to relax, you can leave. Nobody talks to me that way. " So I left with nowhere to kennel my dog last minute. The whole interaction lasted less than 5 minutes. Absolutely do not trust this place with your dog.

The staff and veterinarians are so wonderful and kind. There are separate seating sections for dogs…read moreand cats. There is a small retail area for "basics" such as shampoo, flea collars and other pet related products. They are somewhat pricey. I would trust the staff with my furry child. They regularly trim a family member's kitty nails.

We have going to SML Animal Hospital for the 6 years we have lived in the area. We even moved…read morefurther away but still make the drive to them. We do that because they are the best vet we have ever had. We have moved around the country a few times and we just know our kids are getting the best care. No matter the situation they have helped us and done a great job.

Awesome staff and top notch veterinarians. I've been taking my dogs and cats there since I moved to…read moreVirginia 15 years ago. I've never been disappointed . Highly recommend !

This is long, however, worth reading…read more I want to start by saying everyone here is extremely friendly. We have taken multiple animals here over the years and always had pleasant experiences. That being said, whenever we are there and there is an issue, I never feel we get clear guidance on what to do. It almost always seems like it's a list of things we can do and let us choose rather than professional recommendations. Almost like, how much money are you willing to spend while you take shots at fixing this? This really came to a head here recently when I feel diagnosing our puppy with kidney disease was poorly handled and almost mishandled in my opinion which has resulted in a 1.5 year dog having stage three kidney failure. After years of only having one dog, we decided to finally get another and we went and got an 8 week old Dalmatian puppy. Immediately we realized that he would not stop drinking water (to the point he would throw up) and had more frequent than normal accidents in the house. When bringing this up, we were told that they could do a blood test, however, he is too young to have kidney issues and it is most likely a disorder that makes him obsessed with water and he will grow out of it. We continued to bring this up on every visit and were told to limit his water and he would grow out of it. Finally, when we came in and he was around 1.5 years old, they decided to do blood work and found out he was in stage 3 kidney failure. They recommended an ultrasound and sterile urine sample which we did. Based on the findings they said he should immediately be put on antibiotics because something they found points to a possible infection and we were prescribed over $100 in antibiotics. It was also determined his bladder wasn't normal size and things seen on the kidneys point to issues. We were told time is of the essence and we had to get him on the antibiotics. They said special kidney food was important but never made it seem urgent. If they had, they would have tried to send it home with us that day. A couple days later they called and let us know an infection was not an underlying issue. Honestly, it seriously felt like it was about the money and not properly treating our dog. They then sent a referral to go to Virginia Tech to see a specialist. Virginia Tech would not be able to get us in until 9/25. Months later. This is where I really start to get aggravated. They claim every second matters but recommend us to a place that can't get us in for months. Luckily my wife knows a veterinarian and they refer us to a Specialist who is in Vinton and was an Internist/Professor at VT for over 20 years. He got us in the following week. Why in the world would Roanoke Animal Hospital not have referred us to him? There is absolutely no way they didn't know about him. Unfortunately, he did confirm Stage 3 Kidney failure and gave us some recommendations. One thing he said was that no matter what, we have to let him drink as much water as he wants. If not, it can start to cause issues with his organs. Because we do not have bloodwork from when Pongo was a puppy, I have not clue if he has always been in Stage 3 Kidney failure. That being said, what if he WASN'T? What if they had recommended we do blood work and we found out what was going on early and immediately did stuff to slow down the progression? How much damage has limiting his water for 1.5 years at the direction of the Vet done? Now my family has to deal with the fact that the puppy we love might only be alive until he is 3 or so. The ball was dropped. And I hope this really makes Roanoke Animal Hospital rethink things and take a much more proactive approach to stuff. Nothing can fix this, however, I hope this prevents another family from having to deal with the same heartbreak.

LOVE LOVE LOVE Westlake Vet Animal Hospital. We cannot say enough about Dr. Luke and his staff…read more They have been so good to our canine and feline pack. They are empathic, knowledgeable, competent and skilled, provide timely updates on diagnostics. We feel so blessed to have a veterinary clinic that cares about our fur family as much as we do. SOO GRATEFUL!!!

Truly Amazing. I lost my dog (16yrs old) last month and the support and caring from all of them…read morehelped me to deal with the loss. My 18yr. old started having issues, and they stepped right up with explanations, choices, and support. Lab results were discussed, and I was even given a copy! I've been to 2 other vets in this area, and both were inconsiderate of my time, treated me as if I was incapable of understanding what was going on (I'm an ND), ignored questions and made statements that made me question whether they cared for my pet (who's a part of the family) or not. This vet center deserves more than 5 stars. I highly recommend for someone who loves their pet as we do! From the girls at the desk to the vets, it's top quality.