If I could give zero stars, I would. I cannot and will not recommend this facility based on our…read moreexperience. I am genuinely shocked by the experience we had today. If you're looking for a place that is welcoming, patient, and understanding of dogs, especially young dog, this was the exact opposite. We scheduled a temperament evaluation because we were interested in boarding our dogs for the weekend. From the moment we walked in, the woman at the front desk was incredibly unfriendly and immediately gave off an incredibly cold, judgmental attitude. There was no greeting, no smile, and no attempt to make us or our dogs feel welcome. Instead, we were immediately made to feel unwelcomed and like we were an inconvenience. Our dogs were barking because they had just entered a new environment filled with unfamiliar dogs, a completely normal reaction, especially for puppies. You would expect a facility whose entire business revolves around dogs to understand that. Instead, we felt judged before anyone even attempted to interact with them. I would expect a facility that specializes in boarding and caring for dogs to understand that this is normal behavior and know how to handle it professionally. What upset me most was how our 6-month-old Doberman was handled. Without taking the time to introduce herself or allow him to become comfortable, she abruptly took his leash from my hand and disappeared with him. Less than 30 seconds later she returned and said, "He's not good. We won't be able to keep him. Do you even want to try the other dogs?" Thirty seconds? That's your temperament evaluation?! Thirty seconds is hardly enough time to evaluate any dog, let alone a young puppy in a completely unfamiliar environment. No reputable boarding facility can honestly assess a puppy's temperament in under a minute, especially in a brand-new environment. It was obvious there was no genuine attempt to evaluate him. It felt as though the decision had already been made. What made the experience even worse was her overall demeanor. She barely acknowledged our dogs, seemed uncomfortable even walking near them, and showed none of the patience, confidence, or compassion I would expect from someone who works with animals every day. At that point, I chose to leave immediately. If this is how prospective clients are treated in front of the owners during an initial evaluation, I have absolutely no confidence in how dogs are treated behind closed doors. This was, without question, the least dog-friendly experience I have ever had at a business that claims to specialize in dogs. Customer service matters. Compassion matters. Patience matters. Unfortunately, we experienced none of those today. We walked in hoping to find a place we could trust with our dogs. We walked out feeling judged, dismissed, and honestly angry. There are plenty of boarding facilities that understand dog behavior, especially puppy behavior, and know how to treat both pets and their owners with kindness and professionalism. This was not one of them. We will absolutely be taking our dogs somewhere that understands canine behavior, treats owners with respect, and actually enjoys working with dogs.

Very unprofessional response to pet injury while under their care. Communicating your pets…read moreexperience is key to a customers trust in leaving their pets with a groomer most especially when something uncommon occurs

Amazing service! I made a same day appointment online for a cat grooming they were very…read moreaccommodating. Very quick my boy was ready to be picked up in under 2 hours. Cynthia Torres did the service she did an excellent job and was very accommodating and patient with my nervous cat.

excellent experience and dog-side manners. my two pups, Canela and Manuka, looked great and were…read moretreated with love.

Absolutely love taking my pup Molly for her monthly rooming here. She always leaves smelling great…read moreand looking amazing. The owner is very kind and accommodating.

Staff were awesome and helpful, first time here. Will bring my pups here again. Super easy to use…read moretheir equipment.

April is awesome!! Will definitely have her again Gus loved…read moreher She does such an awesome job!!

I highly recommend April Showers. The best experience for my Baylee girl!!! Anyone that has a pup…read morethat stresses out easily this is the way to go. You have a client for life. Thank you again for doing such a wonderful job.

Very reasonable pricing and they do a very good job on our dog. We have tried several groomers and…read moreTop Dog Groomers is the best one we have found

Top dog gets too ratings! I have taken my dog to many different places but Top Dog is the best!…read more The owner is terrific! Great customer service to me and my fur babies. If he's too busy to answer the phone, he always calls me back, even if I didn't leave a message. Very convenient & Very attentive to my dog! She loves to visit him and wags her tail every time I drop her off. Prices are affordable

Amazing staff, amazing service, 5 stars ++!…read more Did I mention, they also have a bakery (Double Dog Dare) that is co-located with D'Lux, their treats, cakes, meals, and jerky's are absolutely amazing looking and my pups go NUTS for every product they offer. Can't wait to go back!

This place e is excellent for your pups. They send updates in your babies AND there are cameras…read morewith live feed so you can watch your pup all day. They are a truly caring staff that gets to know your pup. I am so thankful I found this daycare.

Amazing hidden gem, not to be confused with the other "dog starS grooming. This is right off…read moreMontana near base and always has ample parking. Most of all, they are really great squeezing your baby in for an appointment. Thank you so much for taking care of our grooming needs!!

Visiting from Tulsa and contacted SFP for boarding and day care. Made arrangements on line prior to…read moretraveling here. Very friendly staff and great accommodations and service. Easy to get to and experienced great customer service. Our dog Henry enjoyed the stay. Rating: 5 stars

Spa For Paws instantly put me at ease-- I was in a tough…read morespot after moving out of my house and needing somewhere safe for my German Shepherd. She barks a lot (not aggressive, just vocal!) and had already been turned away from two places-- the gentleman who greeted us knew exactly how to handle her with calm confidence, and what could've been stressful turned into the smoothest drop-off I've ever had. They truly cared, and instead of labeling her, they welcomed her!!! I'm so thankful for their kindness and professionalism. :)

The best groomer in El Paso Texas. She knows her (Vicky) great with animals small medium and…read morelarge. Fast service and staff is nice and friendly. I have 13 yrs going and my Samantha gives 10 paws up on service. She has done many of my fur babies over the years. Great loving care and experience. Thanks Vicky and staff.

Been taking my fur babies for ten plus years. Vicky and Patty are always great with them. Had one…read moreof my fur babies that was very apprehensive and they worked with him every time. He got to the point where he was happy to go. Wouldn't trust my Cocoa and Odie to anyone else.