Spa For Paws instantly put me at ease-- I was in a tough spot after moving out of my house and needing somewhere safe for my German Shepherd. She barks a lot (not aggressive, just vocal!) and had already been turned away from two places-- the gentleman who greeted us knew exactly how to handle her with calm confidence, and what could've been stressful turned into the smoothest drop-off I've ever had. They truly cared, and instead of labeling her, they welcomed her!!! I'm so thankful for their kindness and professionalism. :) read more

This is our go-to place for boarding, grooming, and doggy day care. The staff is friendly, thorough, relatable, and helpful. We have brought our dog here for two years and would highly recommend. Grooming appointments are morning, they have AM/PM or all day doggie daycare, they post photos of the pets on their FB page, they have a variety of treats and services for boarding. They are flexible if my plans change or we need last minute services. read more

My family and I have used Spa for Paws for many years, but moving forward, we will not be returning. my decision is based on the treatment i received from the owner and the way my dogs returned after their last stay. my poor pups had a nasty cough for days after pick up. (staff was informed) leads me to belive cleanliness is not a true priority. I booked for 9 days recently and had to cancel due to being hospitalized. I reached out 48hrs prior to my stay (being the time I was admitted) and was denied a refund of my deposit. i'm extremely disappointed and well seek boarding elsewhere. For those who need to cancel, make a note to your self, and try not become ill. you'll be penalized by the owner. I wouldn't recommend. Try Rover! read more

We love Spa for Paws! We take our pup, Kouvr there anytime we are out of town and she always enjoys her stay! The staff is kind, and accommodating, and always excited to see Kouvr. They always inform us on how she did during her stay, and accept phone calls for us to check on her. Highly recommend! read more

Dogs can't speak for the most part so we have to trust their body language. Both my dogs looked great and they seemed happy after a three night stay and a nice grooming for a reasonable price. read more

Spa For Paws - Ride home after their 3 night stay at Spa for Paws - Pet Groomers Near Me - El Paso, Texas

We have used them a couple times, was happy with results. Receptionist was pretty rude this morning, I wont go back. I was late, that is annoying for them, my fault. I am much later now, thanks. No need to be rude on top of it all. read more

Never again will we leave our boys here. The first time we left them a couple of years ago, our oldest came home with a red lump on his stomach. We looked over that and gave them the benefit of a doubt. This time they both came home looking like they had been abused. Raw and red places on their cheeks and lips as if the employees put some type of muzzle on them or something abrasive. The bruises did not come from them playing together since they wrestle and play together constantly at home and have never bruised each other. We picked them back up on the 30th and they both now have kennel cough, which means that the surgery that our oldest was to have Monday, and has been waiting two months for, will have to be pushed off for maybe another couple of months if they have a spot open. When we took them there, we tried to leave our own food and water bowls and toys for them to use and were told that we could not because the kennel has their own (not sure how sanitized they are since many, many other dogs have used them). My wife asked if she would be able to call to check on them and was told "I don't know because we will be really busy". That's not very good customer service. She tried calling later that afternoon 6 times, the first time someone picked up the phone and hung it right up, the next 5 times she did not get an answer. Now my wife is afraid to leave them with any kennel period. I do not recommend this kennel unless you just have nowhere else to take your pets. read more

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I have left my dogs there more than 4 times. The first 2 times was fine. The last 2 times was very disappointing. The 2nd to the last time my dog came home with a sore and they didn't tell me when I called to ask about it the owner was rude to me. When I dropped them off one dog pooped and she told me to go outside and get a bag to pick it up. When asked about incident she didn't know and said she would ask the groomers. They then said they cut him but didn't inform her. This last time I took them my dogs all came back with bumps. I took them to the vet and was told it was flea bites. I told the guy at spa for paws and he said he would rely the message to the owner. She never called she just wrote me an email back after I sent the pictures. She was rude and said " It took you 4 days to see anything on a short haired dogs body, with the dog in your home, so maybe there was nothing there for us to see. We wish you better luck at your next facility. " she would have know if she had called back that we had covid and strep when we came back and it took time for me to take them to the vet to see what the spots were. I did gibe them the flea and tick preventative but the vet told me it was fleas due to the plbumps and the hair loss. They charged me for grooming before coming home and probably gave her a flea bath. Because she was losing hair had these sores all over and was very skinny. I will never again leave the dogs there. The other dogs had only 2 sores and one had a bite mark on his ear. I am not upset at the fleas as much as I am upset to be lied to or that they didn't notice the bumps when grooming. Yes they are under the hair but there is no way you can groom dogs and not see the sores. I am just upset owner still lied and was rude about it. read more

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DO NOT TAKE YOUR PETS HERE!!! Completely unprofessional, rude, and non accommodating, plus they keep your deposit for being late 1minute!!!They will turn you around and deny you business because god forbid you be 1minute late- based on their policy. (15 minute window) HORRIBLE PLACE! read more

They do not accommodate to your clients, I thought my appointment was 11:30 and arrived at 11:20. They could not get us in and lost my deposit. Spoke to owner and was very discourteous. They just lost me as a customer. read more

I picked this place based on the reviews and I was NOT disappointed ! They took my 5 month old yorkie moose and did a fantastic job grooming him!! And he smells amazing. Moose did try to bite the groomer (so sorry!!) but the female who helped check me out gave me good tips on how to Help with that while grooming him. I can't wait to bring moose back to this place and I hope To use them In the future if I need to board as well. Also, it's adorable inside. Thanks again!! read more

I brought Linus, my 8 y/o black lab mix, to them for a nail trim, low-shed treatment, and mini-groom in late May 2020. Between allergies, anxiety, and the warmer temperatures, he'd been shedding up a storm, plus his nails had gotten long enough that they were clicking on my hardwood floors and making him slip. I'd only had him for about eight weeks (he's a foster and a rescue with a history of neglect and abuse) and wasn't comfortable trimming or dremeling his nails myself, so I decided to call in professional help. After carefully researching various places in town and talking to fellow fosters/pet owners, I chose Spa for Paws. I was extremely pleased with every part of my experience with them, from the initial phone call and quote to the grooming itself. Everyone I spoke to was professional, knowledgeable, and gentle, and Linus looked like a whole new dog when they were done with him. The low-shed treatment made a huge difference as well, which my vacuum cleaner and I both appreciate. :) I'd recommend them to anyone. read more

Spa For Paws - Just look at this handsome boy! He loved the bandana they put on him, too. - Pet Groomers Near Me - El Paso, Texas

I've been using the Spa for several years not just for my personal dogs, but for the many rescue dogs that we save each year. the staff is friendly, make sure the dogs are cared for and loved, and make sure you leave happy with the service. since I deal with OES and they often need grooming, the groomers and the owner often fit us in earlier and do a wonderful job working with dogs who have never been groomed before. they are caring and make sure the dogs are comfortable and are very attentive of the needs of each specific dog. I highly recommend Spa for Paws to anyone looking for boarding, daycare or grooming services. I couldn't ask for a better place for any of the animals who come through read more

Excellent groomer service!!! They did my miniature schnauzer and my silky terrier. Best groomer we've had in all the duty stations we've being. The groomer listen to what I wanted, even though I didn't even knew how to explain myself! The customer service is excellent. I'm so happy I found this place! read more

I was lucky enough to discover our new groomer almost immediately after moving to El Paso via recommendations on the Nextdoor App. I have two rescues and one can sometimes be weary with strangers, but Julia is a true pro at what she does. She's genuinely an animal lover and I have the upmost trust in leaving my dogs in her care. She consistently does an excellent job grooming my boys and making them look so handsome! She extremely reasonably priced and does quality work. Go see for yourself and you won't be disappointed! read more

Spa For Paws - Pet Groomers Near Me - El Paso, Texas

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Went there recently for just a nail clip and grind with a paw shy dog and a recently adopted dog. They were able to accommodate to both of their needs and were super nice! I used to take them to PetSmart for grooming but from now on will be bringing them here where they both feel relaxed as they were always stressed at the former. read more

Thank you for taking such good care of my Honey Bear during her recent seven day stay.

This place is pet and budget friendly! I boarded my 4month old husky for 5 days with day care and grooming and the cost wasn't too hard on my pockets. The staff is very friendly and their place is big and clean for a pet boarding place. Will definitely come back and bring my pups again! read more

This is family. Moving from out of state I was really worried about finding a place that would treat my girls with the love and respect they deserve. I had a terrible experience with a rover sitter and my one dog was shy of strangers from the experience. Now? They are waiting by the door eager to go hang out with their human and dog friends. They recently got a larger pool and my lab is out of this world in heaven. I would recommend this place to EVERYONE. I love that they test the dogs before saying they will care for them. This amazing team is in it for the love of pups. Thank you! Ooo they also have amazing groomers! One of the only places that does cats and dogs! read more

Took our older cat Molly in for grooming. She has very tender skin and has some major mats. Last time we had her groomed out of state it was a nightmare and a bad experience for both Molly and owner. This time the cat groomer here was so wonderful and Moll, had a much better experience. Thank you so much ! We will be back. read more

We've been boarding our pets here since December 2011 and we love the staff, and our fur-babies enjoy it. My pets are very important to me and I appreciate the love and care they receive. Judy has been an outstanding person to work with. She knows them by name when I call to check up on them or make an appointment, and is very prompt and efficient when booking stays. She seems to truly enjoy taking are of this facility. Our pets never fret when dropping them off, and are always happy and healthy upon our return. They've always had space when we've called, and also have a 10% military discount! Service I know of: Grooming, day care, and boarding. We highly recommend Spa for Paws! read more

I posted a review stating I would never use them again. The manager Julia K has emailed several times trying to place them blame on me. She just told me they did not put a leash on my pet since I didn't sign up for walks however they put a rope on her both times when she was taken to the back and to bring her to me. They do not want to admit fault. I am not sure if it is kennel cough as I am not a vet but both times she couldn't speak & she was not like she was when I took her in. To all my friends and family = DO NOT USE THEM. I should have listened to my pet's vet. read more

I boarded my two dogs there. One of which had been there before. They returned smelling terribly, with high fevers, not eating, and dehydrated. I took my one dog who was in really bad shape to the vet and paid $350 in medical bills and medication. They had to administer IV fluids due to her state of dehydration, and she is now on 3 medications. The manager Jorge was very nice and listened to my concerns however, the owner Julia was more abrasive in her tone like she didn't want to deal with me. I am going to be receiving a refund for their stay ($170) because I feel like they were not taken care of and the standard of care was not up to par. I will not bring them back as they were not happy there and I am very upset with the way they came back. read more

Set up an appointment for my cat to be groomed. Would have been the 2nd time I've used this company. We work nights so a 9a-10a appointment was difficult to do. We were up and ready and they never showed up or called. So I called and left a voicemail with no return call. Very unprofessional. Guess they don't mind loosing business. All it would have taken is a simple call to cancel/ reschedule Mochas appointment. read more

Absolutely love this place! From the moment I first called to inquire about their doggy daycare they have been absolutely wonderful. Their staff is amazing & they go above & beyond. I am from out of town. Since I've been at the hospital the whole trip it's great to know my pup is being taken care of so I don't have to stress over where my pup is going to stay while I am at the hospital with family. For Facebook users they post pics of the doggy daycare so you can see your fur baby & their new friends. Definitely recommend this place for your fur babies. read more

If I could give 0 stars I would! This place had horrible customer service! We had our dog there for 4 days and now he is very scared and doesn't want to be left alone. We weren't told how he did, or if he finished all of his food and treats, which I didn't appreciate at all! All that happened was we were given the bill and our dog... Not very professional or welcoming at all! If you love your animals and want to see them happy don't take them here! read more

We are from Austin. When I met the staff I felt like I was back in Austin. Super nice cool and caring people that absolutely love the dogs they keep. They took excellent car of my two babies. Thank you read more

I love this place. They have a giant runway for the furbabies compared to other facilities. The runway for boarding pets is 4ft by 20ft, huge compared to others. That's one of the great features this place provides in addition to the customer service. They also make sure your pet is cared for and safe by checking vaccine updates and calling clinics to verify. They made sure my dogs vaccines were updated and all I can think about is that they do the same to other dogs to make sure mine safe. Great place. I drive 45mins to board my furbaby here as opposed to 5-10min convienent driving distance. read more

I called this place talked to the owner explained my puppy would be short one vaccine as it wasn't time for those shots. She told me that would be fine Called me a at the last minute and told me I had to have the shots. They jeopardized an extremely impotence business trip. I told them I would get the shots today. They told me they didn't like my attitude. The employee I spoke to wouldn't let me speak with the owner. They should have understood the position they put me in. The owner was there and wouldn't talk with me. VERY UNPROFESSIONAL I have gotten his shots as of now found another facility that has just as stringent requirements as you but they at least listened and understand. I told your employer that I was getting his shots. They are now done this would not have upset me had you called on Friday this would not have been an issue. You have no idea how this can affect people. And not talking with me was extremely unprofessional what if I had a flight and couldn't have made it because of this issue. And I do remember the conversation we had I told you specifically that he would not have his last series until the 15th. You never said a word I would have remembered as this trip was extremely important. I would suggest that you look at your reservations a week in advance so you don't put someone else in this position. A good owner will always talk with their client. However you would not and I know you are right by your employee read more

The customer service is really good. The staff were very friendly and welcoming. However, I would not recommend this place if your dog is shy. My puppy is very shy towards strangers and other dogs. The closure where he was put in is next to many other bigger and louder dogs. He was very afraid and is still a little traumatized even after we brought he home. Also, when I went to pick him there were uncleaned feces in the enclosure. He is now hiding under the couch to sleep, which he doesn't usually do before his stay at Spa for Paws. This is just my experience. read more

Horrible! Boarded our puppy for a few days last year. First off horrible customer service. They didn't listen to anything I was telling them about my pup. I paid extra for the doggie daycare so my puppy could play with the other dogs (he loves to play with other dogs). When we came to pick him up, my puppy was traumatized! He would freak out anytime we would put him in the car. He freaked out when we took him to his puppy training classes. He started barking and growling at his friends in class. This happened for weeks until he was finally back to normal. I would never take my puppy (now dog) back there again. While in our training classes another pet parent shared their horrid experience with Spa for Paws. If you care at all about your pet - stay away!!! read more

New to the state we received a recommendation for this place from our boarding facility, Howl -A- Day Inn. They were right on the money! We went here for grooming of our 9-month golden retriever and they did a fantastic job. Very friendly and homey environment. Our Stella always comes out looking and feeling great, and the pricing is consistent with most places we have previously taken her in other states. They offer different types of washes, mini and full, and they offer add-on services as well (my favorite is the teeth brushing!). They also do daycare here, and I have heard great things from talking to customers I have met at the dog park. Overall great experience and we will be here on a monthly basis! read more

Spa for Paw's is fabulous! Judy is SO helpful and pleasant. She patiently answered all my questions. My 1yr old German Shepherd is like a child to me so it was very important to find a place that I could trust with my baby. The location is clean. They have different play areas. The prices are amazing. They are flexible and work with your schedule. I highly recommend it! :) read more

Took my pups to the Spa for the week after Christmas. One of the pups has back problems and they took great care of them. When they didn't eat on the 2nd day, they called and ask if they could give them canned food. I said yes. They ate and then they weaned them back to their dry food. They did great with my dogs and I would take them back anytime!!! read more

My Boxer, Frida, loves coming to Spa for Paws. Don't know where to leave your furry family member? Try Spa for Paws

very happy with Spa for paws. Have taken our pups here many times for day trips and for several overnights. They are kind and the dogs enjoy / need the socialization. I would recommend them. Have used them for over a year. read more

These are dog lovers who care for dogs who can't travel and must be boarded. Love their updated photos on FB. Pay the minimal upcharge for outdoor playtime so your dog stays happy while you are away. This is a great pet resort on the west side of El Paso and we will be loyal customers forevermore. Thanks, George, for being so loving to Remi and Xanax and for facilitating our quest to pick them up on a Sunday afternoon. Our dogs love Spa For Paws as much as we do! read more

Have been boarding our dogs since 2006. They do an excellent job, friendly customer service, and decent rates. Had one dog, now deceased, who needed insulin and they were very good about it, even calling when the dog was not eating or if not sure about something. I feel very comfortable leaving my babies here. Wouldn't take them anywhere else! read more

i took my four dogs here for grooming and was very pleased. very courteous staff and my dogs were in and out in a very reasonable time. i iwii be returning here again. read more

Great place! Friendly people working there and my dog loved two days of doggie day care. I was in town visiting for a few days and needed a place to take my 45 pound sharpei during the day. I showed up at Spa for Paw's on Monday morning and, though they were really busy, they took time to collect all my information and then accepted the dog for the day and were so nice about it. My dog had fun, slept like a rock all night, and was very happy to return the next day for more fun. Spa for Paw's provided safe, reliable dog care and excellent customer service. Thank you to everyone there. read more