Great experience! The groomers had excellent communication, and my pets were treated with so much…read morecare. The service was very professional and affordable. I will definitely be coming back and highly recommend them.

If I could give zero stars, I would. I cannot and will not recommend this facility based on our…read moreexperience. I am genuinely shocked by the experience we had today. If you're looking for a place that is welcoming, patient, and understanding of dogs, especially young dog, this was the exact opposite. We scheduled a temperament evaluation because we were interested in boarding our dogs for the weekend. From the moment we walked in, the woman at the front desk was incredibly unfriendly and immediately gave off an incredibly cold, judgmental attitude. There was no greeting, no smile, and no attempt to make us or our dogs feel welcome. Instead, we were immediately made to feel unwelcomed and like we were an inconvenience. Our dogs were barking because they had just entered a new environment filled with unfamiliar dogs, a completely normal reaction, especially for puppies. You would expect a facility whose entire business revolves around dogs to understand that. Instead, we felt judged before anyone even attempted to interact with them. I would expect a facility that specializes in boarding and caring for dogs to understand that this is normal behavior and know how to handle it professionally. What upset me most was how our 6-month-old Doberman was handled. Without taking the time to introduce herself or allow him to become comfortable, she abruptly took his leash from my hand and disappeared with him. Less than 30 seconds later she returned and said, "He's not good. We won't be able to keep him. Do you even want to try the other dogs?" Thirty seconds? That's your temperament evaluation?! Thirty seconds is hardly enough time to evaluate any dog, let alone a young puppy in a completely unfamiliar environment. No reputable boarding facility can honestly assess a puppy's temperament in under a minute, especially in a brand-new environment. It was obvious there was no genuine attempt to evaluate him. It felt as though the decision had already been made. What made the experience even worse was her overall demeanor. She barely acknowledged our dogs, seemed uncomfortable even walking near them, and showed none of the patience, confidence, or compassion I would expect from someone who works with animals every day. At that point, I chose to leave immediately. If this is how prospective clients are treated in front of the owners during an initial evaluation, I have absolutely no confidence in how dogs are treated behind closed doors. This was, without question, the least dog-friendly experience I have ever had at a business that claims to specialize in dogs. Customer service matters. Compassion matters. Patience matters. Unfortunately, we experienced none of those today. We walked in hoping to find a place we could trust with our dogs. We walked out feeling judged, dismissed, and honestly angry. There are plenty of boarding facilities that understand dog behavior, especially puppy behavior, and know how to treat both pets and their owners with kindness and professionalism. This was not one of them. We will absolutely be taking our dogs somewhere that understands canine behavior, treats owners with respect, and actually enjoys working with dogs.

Definitely recommend this place ! Very good customer service , place is beautiful,Clean , workers…read moreare so nice & They make sure you get the service you need for your furry baby! Good prices & they have a lot of available services.They left my husky so nice and clean !

I've been taking my dogs here since about 2007. Always well cared for - and always took the time…read moreto fluff out their messy, nasty curls. Sadly, they lost their lease on Hondo Pass in 2022 - I haven't been able to find their new location. Extra star because I had to take the dogs somewhere else - oh, how I miss K-9 Design.

My dog's ears were cut from the clippers :( he had to get rid of all his hair because he was all…read moretangled due to his previous owners not taking care of him. This place was recommended to me from a FB group I'm in. Great price for shampoo, cut, and nail trim. The only sad part is his ears. Other than that, my pup looks like a bald rat right now but his hair is growing so fast and not matted.

walk in service available and affordable:) the attendant is…read morea nice man enjoying provinding service to the community would recomend

Yes, they take walk-ins!! Have been everywhere to get my pets Chihuahua's nails clipped.. Found…read morethis place close-by my house, and didn't have to make an appointment.. Walked in and was done in 5 mins!! My pet is old man and he is fuzzy and bites cuz he doesn't like held or touched.. He only loves older ppl and the elderly. So thank you to owners of Groomingland!!! Muchas gracias!! Ill will definitely be coming back and be long time customer!! Excellent customer service and very helpful!!! Yvette S.

Great service and good communication. I take my dog Dallas here (sheepadoodle) and he comes back in…read moregreat shape. Thank you! I absolutely recommend this place, good prices and availability. -D

I called a few minutes ago just to asked a simple question of how much I can get my dog groomed and…read moreThe girl gave me attitude real quick. This shows bad service from the start. This business needs start training their employees how to give great customer service because apparently they can't answer a simple question and just give their attitude instead. If she's going to treat the customers like that on the phone, imagine how she's going to treat the pets. :(

Everything goes good. Elena it's awesome. Been taking my Teddy for about 6 months, so far very…read morehappy with the service. Keep up the great work

Excellent grooming and care for my dogs. Good specials on Mondays. I've been using this service for…read more2 yrs alms very happy with the service from Elena.

They took excellent care of Bennie (MaltiPoo) and Churrumaiz (lab mix). This was our first time…read morecoming and we will utilize their services again. Highly recommend their compete service package. It's fair pricing for what they do, plus their attention to detail. The dogs were happy and so were we :)

Never had the need for a groomer. I'm so glad we found this place. They took our new old dog in…read morewithout an appointment. Didn't recognize the dog when we picked her up. They were awesome.

Service is OK, but be weary of these people they'll nickel and dime you for every little thing if…read moreyou pick up your dog a little late they'll charge you babysitting fees will be the last time. I take my dog there..

We like taking our bulldogs to Fur Babies. They have expert…read moreknowledge and do a great job grooming our dogs. They have a friendly staff that will go out of their way to make sure you are satisfied. There prices are great too!