Very pleased with the customer service before and after and impressed by the results! We plan to…read morereturn :) Everyone at the facility was awesome! This was our first grooming, so I was very nervous. Lauren talked me through everything and did exactly what I described for my little dude! Great sense of humor too!

Fabulous grooming appointment for my dog today at Shear Magic Dog Spa! Thank you so much! BTW- he…read morelooks grrrrreat!

I loved the groomers here. My Maine Coon mix was very relaxed and cooperative and to get his nails…read moreclipped and a sani trim took hardly any time at all. I have a question: Are they still in business? I have tried calling to make an appointment and phone is always busy and the website is unavailable

Brought my cat to take a shower, came back with multiple broken nails, bleeding…read more I don't have a reason to write this review if it was a good experience for my cat. The owner said he's not going to hurt it's no big deal, but he is bleeding and not able to walk. The owner have never said a sorry to us at all, all I heard is "oh it's normal, it's fine, don't worry." Seems like they have no responsibility for his injuries!

I had moved to the area and needed a place for my dog to stay because she was very anxious in a new…read moreplace and the staff was so friendly and helpful to get her in right away for the evaluation because I had to go to work and did not want to leave her so upset and alone in a new place. They have a great team and I felt very happy knowing she was in good hands while I was at work. Highly recommend their services.

The best doggy daycare and grooming in Syracuse! Sara and Sam and the crew are fantastic!read more

Great Veteran Hospital…read more Friendly, helpful and caring staff. All wonderful from the receptionist to the Vets and everyone in between. We've been going to Stack's ever since we moved into the area and could not be happier with the quality of sincere care from day one. Yes, a total Friends and Family recommendations.

Took our Rhodesian Ridgeback there forever. The last two years we complained that he had lumps on…read morehis body asking what they were from. Then he developed a severe limp and they put him on gabapentin, again we called and repeatedly brought him in for exams and consistently called about him having a problem with the drug not helping him. At this point I insisted on xrays and ultrasound be done, they had us do bloodwork and told us if we paid an extra $89 for an official pancreatitis test that would be definitive diagnosis that would give us the result that we needed. They could not perform an ultrasound so we had to take him to the emergency vet on Bridge Street in a Syracuse. Come to find out our dog did not have pancreatitis as the vet said the blood test revealed but had full pledge lymphoma, (his neck and jaw presented with hard nodules by the ex vet) and we had to put him down. The emergency vet said the blood test that Stacks office gave us for pancreatitis was not a definitive test for that. So which is it? So disgusted with the lack of concern given toward our dog. It wasn't until i insisted on testing because I was concerned of cancer that a closer look was finally given by the Stack Vet. Extremely upset that we had to put our dog down. Think twice about going there. They gouge you for pricing and never addressed his health until i threatened legal action.

Please be very cautious leaving your beloved pet here! I did as several of us did and thought they…read morewere safe! But we all left including the staff earlier this year. Check police reports and 911 calls and animal control....there will be reports of all the clients and staff that had to report incidences. I'm concerned for everyone's 4 legged fur baby ! Be vigilant of your pets behavior..they might be trying to tell you something!

**unfair business practice**…read more I've been taking my dog to the clubhouse for a year now. He was kicked out, rightfully so, because he's just too wild. However, I purchased a package of daycare sessions in advance to take advantage of a bulk savings. I still have SIXTEEN PREPAID VISITS (A $450 COST) that will not be refunded to me. This is awful, as that is money to be used toward exercise and enjoyment for my dog, they won't refund me so that I may find another daycare that would give him a shot. I can't get an owner on the phone to discuss, I was offered store credit which is of no value to me. ** Just to clarify how absolutely wrong this is, I bought a package and the VERY NEXT visit he was kicked out ** I will be happy to improve upon this review if I can discuss with the owner and come to an agreement.

Dog has been groomed here over 20 times with no problems and all of a sudden because he is a…read morepitbull they won't groom him. Wasted time driving here.

Like this place. They have bones with meat on them He…read moreloves 'em. And they also carry the catering size of most treats.

DO NOT BRING YOUR DOG HERE! I work in the daycare industry and I was told by a woman who worked…read morethere not long ago, they use shock collars on the dogs. HOWEVER they rotate them throughout all the dogs so sometimes they don't know what remote goes to which collar. when this happens they just shock every collar until they find the right one.....while they are still on the dogs...

If you're looking for a caring and talented team to groom your fur child - the Wiggle Waggles Groom…read moreRoom is the place to go. While it's located on a busy road, there are plenty of parking spots in front of the building and fairly accessible. Megan and Erika are patient and talented when they care for my dog's grooming needs. My pup is. 2 year old energetic yorkiepoo and they handle him with care. He always come back home happy. I tried their daycare once and received a report card after my dog's visit which I thought was neat. Overall, I've had many positive interactions with this business. Support local and use them for your pup care needs!

This groomers takes the time to get to know not only your dog but the breed! I have a dog who hates…read morethe sound of the dog blower but Megan accommodated him for his anxiety.

i think they may be out of business as the phone is disconnected. they were excellent so that would…read morebe a shame.