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    Big Brand Tire & Service

    3.3 (33 reviews)
    Closed 7:30 am - 5:30 pm
    Updated a few days ago

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    Services - Big Brand Tire & Service

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    I have used Barnard Tire nd Wheel for the last 12 years and have been very happy with them, until the past two weeks. I was to trailer my horses to Houston (3 hour trip) and had not used my trailer in a long time. The electrical system needed to be looked at as well as the tires evaluated. I stressed to them to go over the trailer with a fine toothed comb, as it had not been used in a while. Long story short - after two visits, they jury-rigged the electrical system and did not evaluate the tires because they said the "tread looked good." While traveling on Hwy 59 outside of Houston (at 60 mph), one tire disintegrated and the one right next to it was ready to. I had 4000 lbs of horses in the trailer and was by myself on the freeway. Very dangerous. I was able to limp to a Discount Tire in Rosenberg where they replaced all 4 tires, since they were all bad. During this time, I also lost all electrical and trailer brakes (something jiggled and they came back after a while). After speaking with Barnard in a courteous and factual way with pictures and receipts, they decline to give any kind of a refund. This was SO DANGEROUS. I implore you not to use this company. They are interested in your money only and could give a flip about your safety. They are not the same company they used to be before it was sold.

    Drilled a extra hole in the air compressor to make it fit right but in the process they also had to drill a hole in my motor

    I took my car here back in January , for them to repair my air compressor . I bought them the air compressor and just paid for labor. Here we are 3 and half months later and the brand new air compressor I bought is not kicking on , I went up there 4 days ago and showed them a video of it not kicking on and they told me it wasnt no good basically it's locked. My uncle took the air compressor off so we could go get a new one while in the process he seen that they drilled a HOLE IN MY MOTOR and drilled a HOLE IN MY BRAND NEW AIR COMPRESSOR . I went back up there today to let them know their mistakes and next thing I know they were calling the cops and told me I'm not welcome back and they don't want nothing to do with me. I'm a very reasonable person all I wanted was my car fixed, a refund or even a discount on the labor . They wouldn't do nothing about it so now I don't have a running car , brand new air compressor and can't install it because they was "doing what they gotta do" . then try and say it's my fault , I'm very disappointed in my service and how I was treated . I'm a young woman just got my first car and it's sad I can't trust the mechanic .

    I had a screw in my left rear outer dually tire. I bring truck in, gets fixed and I leave. I noticed my tire sensor said 88 PSI, when my door tag says it's supposed to be 65 PSI. So I bring truck back. I was told pull the truck up to the bay to get pressure adjusted. The original tire tech who fixed my flat, starts to tell me that he followed my door tag tire pressure and that my tire preesure can't be 88 PSI. I told him that he was mistaken and to look at the door tag again and tire preesure. So he looks at the tag and says, I put in 80 PSI because that's what the spare said. I was then expecting him to say I'm sorry, but nothing because I was correct. The counter gentleman was also helping the tire tech out and was already lowering my preesure. The tire tech ask his co-worker how much preesure did it have, with a reply of 88 PSI. So the tire tech says to me, "our air compressor doesn't go that hi". I said most air compressor go to 150 PSI. He says, "ours doesn't." The counter gentleman said nicely to me, "maybe our PSI regulator is bad" and I aggreed. At this time the tire tech gets mad at me and says, "you don't have to be a prick". I told him I'm not. Then he had a few curse words for me. The counter gentleman was shaking his head, knowing the employee shouldn't have acted out like this to me, a customer. Then I told the counter gentleman and this irate employee, "isn't the customer supposed to be right. So the irate tire tech told me to never come back and I never wants to see you here again. I ALSO WANTED TO LET EVERYONE KNOW, HIS TIRE IRON USED TO PULL OFF TIRES DAMAGED/SCRATCHED MY CHROME RIM. These were brand new rims and tires 8 months ago and they never had damaged until now. Look at the picture of the fresh flat spot on edge of rim. I know this place is highly recommended and been around awhile, my company I work for use them. I'm assuming this guy was new to tires and lack of training. If your a dually owner, you know your valve stems are suppose to be rotated 180 degrees from each other. My truck came in the correct way and left with valve stems together. I'm assuming this guy was new to tires business and lacked propper training.

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    2 months ago

    New tire purchase. Great deal with free balance and rotate. Staff is always helpful and very knowledgeable. Would recommend!

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    Henry S.

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    1 year ago

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    3 years ago

    Took my vehicle over there for a wheel alignment and they did exactly that and on time.

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    5 years ago

    What a great local tire repair shop! Very friendly staff. Responsive. Transparent honesty!

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    Ask the Community - Big Brand Tire & Service

    Review Highlights - Big Brand Tire & Service

    They installed them for free and a gentleman who works there (Mike) covered the cost of the tires.

    Mentioned in 4 reviews

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    Hands down the best car buying and trading experience I've ever had…read more I've bought and sold many vehicles over the years, and my experience at Lost Pines Toyota in Bastrop, TX was exceptional. Adam Layfield was an outstanding salesman--honest, knowledgeable, and easy to work with. No pressure, no games, just a smooth and transparent process. Daniel Ramirez in finance was equally amazing. He made everything clear and stress-free and took the time to explain all the details. If you're looking for a new or used vehicle, I highly recommend Adam Layfield for sales and Daniel Ramirez for financing. Both went above and beyond, and I can't say enough good things about them or the team at Lost Pines Toyota.

    Fantastic no nonsense car buying experience. Husband and I came in late on a Tuesday evening when…read moreit was raining so there was hardly anyone around so we didn't have to flag someone down or fight to get attended to. I may have helped that I had put in an email about a car I was interested in, and my husband had called in around the same time too. Lol. They were super quick on responding to my email and wanted to schedule a time for me to come in later in the week, but I was ready the same day. We were told to talk to Jimmy. And right when we walked in Jimmy Voight was ready to help. He was so helpful without being pushy! I HATE going to car dealerships because it can be a nightmare how much they try to get into your space and get as much money from you as they can. He talked with us a bit and understood we were there to buy immediately and asked if we wanted a test drive. I had already driven the same model so we were set. He pulled up a price for us, worked with us a bit based on what we were looking for and we were set. Then we were handed of Daniel Ramirez of the finance side. Daniel knew I was pre-approved through my bank. After hearing my terms he knew that was going to be as good a loan as I could get and went and got the paperwork ready. He was fast and friendly, chatting with hubs and I about where we were from and even the weather as he went over all the terms of the agreements and the things we needed to sign. I left with my shiny blue car that same evening. It's a big bright sale floor, and the restrooms are clean as well. I can't recommend this place enough. It's worth the drive even if you live outside of Bastrop.

    Big Brand Tire & Service - tires - Updated June 2026

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