I have to admit right away that I go to this Barnes & Noble every day and so I am somewhat prejudiced. I mean, if I make time to be there pretty much every single day unless I'm very ill and in bed, I must like it. Yes, I do. I do! The Store Manager there is always very friendly--Rand--and he is very informative about what is going on in the store, and what new books or games are now on the shelves. If I have questions about why I can't find a certain book, or why corporate took some tasty treat I like out of the cafe, he always has a good answer. He is very approachable. They have a new manager--Carol--who is also very forthcoming and helpful. I also enjoy Katie who is also a student and who has an intellectual take on any books I'm thinking of reading, and just in general, you can ask any of the employees in the store and they have ideas about new good books to read, and they will answer any questions you have and look up any questions they can't answer promptly on the computer. I spend much of my time in the cafe where they have extremely good food that has no calories because its very, very tasty (ok, joke) and the atmosphere is nice and tranquil. Karen does a great job of managing the cafe--she is very calm and collected and has a good head on her shoulders. There is a broad range of baristas that work there, all expert at making the drinks and putting together the meals. They will even pamper you by bringing your order right to your table which they do not have to do. But that's what it's all about at this Barnes & Noble, service for the customers and making sure everyone is taken care of and satisfied. Kudos to Amy and her excellent support for people who need help with their Nooks. You're the best, Amy--the store would have to shut down without you! If you are one of these people who does business in your local cafe, or you are a writer, or you need calm and tranquility to balance your checkbook, Barnes and & Nobles at the Shoppes is right for you. The kids section is great with a lovely lego table and a train set, and more books than you can manage in one session. I recommend just holding the little buggers captive at the store for several hours. Trust me, from my personal experience, that will insure that your kids do extremely well on their SATs later on and remain readers for life. I can personally attest to that. So, bottom line, like I said, if you are looking for a great bookstore, come here--we have a great community of readers and thinkers here and you will find a home in this store if that's your schtick! read more