I love Barnes and Noble!!! It's just great. But I love books, and my kids love them too. There is always some sale on books. Or you can just sit and read. I never feel rushed. Everything just slows down in the book store. read more

Barnes & Noble - Celebrating Black History Month - Toy Stores Near Me - Fairview Heights, Illinois

I love this barns and noble location! It's a very clean place and peaceful too. People are very helpful! I love it that I can pick up a big and literally stand there for like 30 mins browsing at it and they won't bother you. I also love the cafe! They make really good Starbucks coffee and have really good food! I love all the food they have here especially the desserts! My favorite are their cookies and cheesecake! I also love their quiche too! It's seriously the best! Only downfall for this location is that it's not affiliated with actual Starbucks so you can't use your Starbucks card. PS: they need to bring back their tiramisu! It was the best tiramisu I've ever had in my life and I've travel the world for good tiramisu lol read more

Buyer beware! I received a book for a gift and I already had a copy of it. When I had time to return the book, I was told I could NOT return the book after 14 days even with a receipt. The book is in NEW condition and they would not return it. I told the gift giver to buy from Amazon.com. I will never set foot in another Barnes and Noble again. read more

We come here ALL the time. Usually the cafe is AMAZING. But today... just everything is off. First I ordered a passion tango tea lemonade and got a pineapple passion fruit refresher, not near the same. Next the ice is AWFUL! it melts so fast and just was not what normal Starbucks ice gives. Lastly it took so long for 6 drinks when typically they are super quick. The past few times just have not satisfied us and what we were looking for. read more

This place is great for reading books and magazine. The selection is great and the service at the counter is superb. I was on a hunt for a particular book and was not sure if they had it so I approached customer service counter near the barista. A gentleman guided me to the book and further informed me that what I can't find in the store, he would gladly search online. I know it is his job but he seem genuinely sincere in helping customers have a wonderful experience at the store. Earlier this year, I was looking for a certain item and it appeared to an employee that I seem lost. She was gracious to assist in finding what I needed. I like this place and the coffee is not bad either. The store has board games. Family Fun. read more

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I could spend all day in a Barnes and Noble. This is a great location and big store. Lots of books, music and gifts! They even have a little coffee shop inside. Restrooms have changing tables for babies which is always a plus for parents. The only complaint is that the cashiers could be a little friendlier! read more

I must admit since getting my Kindle Fire, I rarely frequent bookstores anymore. Occasionally, I find myself missing the touch and smell of an actual book, so I'll go and hang out at a B & N or Borders. Sometimes I buy a book, but usually I just sit and read for awhile. This location isn't anything spectacular. I've been to larger and I've encountered much friendlier staff. It can be difficult to navigate to depending on the time of day as it is located right off of 159. The cafe has a nice selection of things to nibble on while you're enjoying your current book/magazine. I tend to drool over the cheesecake and then order something healthier. During my most recent visit, I was on a mission to find a very specific Moleskine planner. I saw it on the Moleskine website, checked the B & N website and they had it. After spending a good while searching through their Moleskine kiosk by their check out area, I gave up and went to Customer Service. The man helped me choose the exact one I wanted to order and said it would be in the store in a week. A week seemed a bit long, given that I can order something from Nordstrom and it takes a matter of days, but I digress. Nothing stands out, but nothing was particularly awful either. read more

I felt it only fair to review Barnes and Noble since I just reviewed Border's. This bookstore is about 45 minutes from my home but if we are shopping nearby (my wife loves the nearby Cold Water Creek clothing store!) I go here to kill time. They are also very friendly and their in-house coffee house actually has a better selection of foods than the Seattle's Best at Borders. I don't have a customer appreciation card from here; last I checked you paid to join. I hope that has changed. But they also have a great book selection including many discounted editions. read more

Nothing beats a good hard cover book. I just can't come to the age of a kindle or nook. Up front of the store they always have bargain books that have been marked down and you can usually find some treasures there. I could honestly spend all day in here and just look around. read more

I will admit it. I am a Class A Nerd. I love to read. I mean I love to read anything. On top of that I am a "typical woman" as they say because I love to argue. If I read something I don't agree with it's like fuel to my fire because I will read ten more things just to prove my point. Everytime I have been in here I have awesome service and there are some cool shoppers as well. Parking is kinda hectic since it's to the side of mall plus shares the parking with little outlet stores. Plus there is aMaggie Moos across the way! Yum. Books and Icecream and I'm done for the day! read more

Great location that happens to be right next to my work! Can I just say I love being able to go to B&N on my break? The staff is pleasant and its nicely organized inside. read more

This is a great B&N. The location is central to the area and they are always willing to help. I use this B&N as a work/relaxation hub. They have a great Starbucks Cafe inside with the usual selections (I prefer Cinnamon Dolce Latte) and a nice seating area (more quite seating all the way in the back). There selection of children's books/toys is great and if they don't have it they will get it. Sure you can go to Amazon and save $5.00 (and for most things I will) but when you want a nice cup of coffee and a good selection of books, this B&N is your place. read more

I think the only bookstore within miles. Clean comfortable and friendly. If they don't have it they can order it. One thing I would like to say, is provide seating by each section. It's nice to sit and relax and read a good book read more

This Barnes and Noble is incredible - especially the management team. My husband and I were on a long two week road trip from Denver through the South to Southern Florida. We stopped to get coffee and take a break at Barnes and Noble in Fairview Heights. About 3 hours down the road, I realized that I had left my purse in the coffee area. A horrible feeling for an women (and husband). When we called the store, the manager mentioned that it had been found and locked up. Not only had they found it, they shipped it overnight to our destination in Florida at no cost to us! Everything was still in my purse including my cash. A potentially horrible start to our trip was turned into a wonderful start! This store has a wonderful and honest staff. Thank you. Thank you! read more

The staff is always so friendly and very eager to help. I love this book store. Whatever you're looking for they will have it. Also love the coffee shop very friendly staff who is also ready to serve you. Thanks read more

This is a much needed location for Southern Illinoisans. People who live within an hour of Fairview heights on the Illinois side tend to think of Fairview Heights as an oasis. It's a great urban refreshment when you live among the corn and soy fields. And no urban oasis would be complete without a decent Barnes & Noble. This location does not disappoint. Friendly staff, great sale tables, organized childrens department. read more

I guess I'm the exception but when I go TO a bookstore, I expect to find books. Upon searching the kiosk for several new releases by authors they carry in-store, nothing was available. It was the most useless trip to a bookstore, period. I didn't check the minor racks at Walmart or Target. I decided to go to a BOOKstore. Yet, these items were nowhere to be found. I understand if they were older titles or rare, but that wasn't the case. I give the 2 stars because the cashier was very friendly, and I was able to buy two random gifts there. No, they weren't books or book related. Sad, huh? read more

Good clean store with a cafe! The only thing that makes this not a 5 star is the lack of employees on the floor to help.

Nice and Clean with very helpful staff. I was here a couple of days ago and seen an AWESOME Risk game for 50% Off but did not have the money. I stopped by after my Red Robin visit to find that they were all sold out! :( but I seen there was one set aside behind the counter! :) when I asked the cashier about it he said that it was on hold for a customer :( but THEN he said they only hold things like that for an hour.. and I would have to wait 30 mins before I could buy it.. I told him to call who ever had it on reserve to find out if they were REALLY going to buy it cause I would Buy it right NOW! and he actually did! Long story short I got the Game :D and recieved excellent service! read more

This Barnes and Noble is clean and excellent to spend a free day if you have the time. I think the staff could be friendlier. They were helpful to me , but didn't seem to like being at work. I had small toddlers with me when I went there, I love they had changing tables this is a plus to me. Often most places don't offer them. read more

If my previous review is still available, they have greatly improved on the Starbucks they run. They actually have bananas for smoothies. They've also somewhat improved on their bathrooms. read more

Very kind and helpful people. A great selection of books, gifts, and games. Easy to get to. Great return policy.

Typical Barnes and Noble, they have a strong periodicals section and a very nice, efficient staff.

Went to Barnes and Noble to purchase a book and asked the cashier if they price match on their website. The answer I received was No, I paid for the book without any issues. I got to my car and went online to see if I could get the book for the online price, which I could have as long as it was an in store pickup. I tried to purchase but guess what I just bought the last one for full price! Barnes and noble need to re-evaluate the full price vs online cost. Yes I could've saved $6.00, I will be returning the book because I think it's unacceptable to continue to up charge when I can go online and do store pickup for a cheaper cost. read more

This is happy place for my family!! My kids are love to go there and read. The store has a very pleasant and relaxing atmosphere, nice and very helpful employee. read more

I used to love to go this bookstore as they had not only books, but also a wide assortment of CD's and Dvd's. Unfortunately, they have taken all the CD's and DVDs out, so I rarely go there now. I didn't even renew my membership card. read more

I bought a book here recently and loved the selection. The store is organized very well which made the book I wanted easy to find. The customer service was also very pleasant and eager to help me. I also enjoyed the café and was able to sip on my coffee and enjoy my new purchase. read more