cozy environment to study/work and enjoy a cup of joe in the process. I appreciate their wide range of books and items in general. They've got good discounts and fair pricing imo. The workers that interacted with me were very attentive and helpful. read more

Barnes & Noble - cute capybaras plushie - Bookstores Near Me - Vancouver, Washington

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Standard Barnes and Noble experience. The store was sadly quite empty. My Starbucks coffee there was standard Starbucks, no complaints. They still let you read magazines which is pretty great. read more

Very friendly staff, clean restaurant, and very organized shelves and book selections. The cafe was also friendly and clean as well.

The service is always pretty mediocre here. If you cant find what you're looking for then you will have to ask someone. Its not very interactive customer service which is okay I'm sure the employees are busy. They do have a large selection and I like to look at their manga often they keep it updated pretty well. I also love their selection of plushies and blind boxes! The prices are okay about the same as most other bookstores for manga or books! read more

Barnes & Noble - Plushies! - Bookstores Near Me - Vancouver, Washington

I waited to get service to buy a book. There were 3 clerks helping customers check out. Two of the clerks left their registers after their customers left and they moved down the counter to talk leaving one clerk to finish helping with a long problem with a customer. I waited quite a while and finally asked for help from the two talking clerks. They said I needed to wait for the one remaining clerk to finish. They continued their talking. I have worked in retail all my life and have never had an employer who would sanction this type of service. There are lots of books stores in town. I will never return to this store. They have lost me as a customer, read more

Full disclosure: I used to work at this B&N, although that was over 20 years ago, so...I think the bias has passed. There aren't many "pure" bookstores left these days. Even Barnes and Noble has had to diversify their stock significantly: you'll find a lot more toys, games, gifts, DVDs (Criterion!) and the like than you would have before the Dot Com boom, when Amazon started shoving legacy booksellers out of the market like a stampeding sumo wrestler. Yes, we have the world famous Powell's nearby, which is a treasure trove of knowledge and lore, and more affordable to the customer, but little to none of that money ends up back in the hands of the author, as it's a second-hand transaction (or third...or fourth...or fifth...). Mind you, I'm not knocking the used book model/market...just pointing out the facts. Despite it all, B&N has withstood the test of time, somehow, even while its contemporaries (Borders, B. Dalton, et al.) folded around them; their chapters ended, their covers closed for good. And yes, when it comes down to it, Barnes and Noble is, most likely, a soulless corporate entity, squeezing as many pennies out of the slowly dying print media market as is possible. Hell, even I read most books on my Kindle these days; buying a physical copy of any book is reserved for a handful of my favorite authors, special editions, etc. But there is something special about the feel, the smell of a good book, as well as just simply being submerged in the ambiance and atmosphere of literature. I could spend hours here. I have, in fact...and not just when I was stocking shelves! Us analog aficionados are a weird bunch. This location is surprisingly well-kept, for its age. It's a lot more organized than was often the case when I worked here, and not for any lack of trying on my part! Inevitably coming on shift, the place was always a mess, and I spent hours putting it back in order, every day. Perhaps there's been a shift in the customer base: as readership has declined, the types of people who ever shop at a bookstore in the first place has dwindled to a handful of hardcore bibliophiles, there are likely a lot less people pulling out random stacks of books and leaving them to be tidied up by the staff. Either that, or the employees here are just really good...or neurotic...or both. Prices are MSRP, with discounts on best sellers (up to 40% off), staff recommendations, and sales, so it's hard to complain about price. You *might* be able to find something cheaper on Amazon, but considering how far their star has fallen in recent years, that's unlikely. Also, it's probably here, on the shelf - just come pick it up; you *know* Amazon's shipping isn't actually going to get it to your house in two days...they haven't been able to do that for years, now. Also, as stated before, the shop is very clean, organized, and well-stocked, as most B&Ns are. All of the staff are pleasant and helpful, in my experience (and hey, only one of them *still* works there, from back when I was employed, so again, no bias here!). The membership, sadly, is still not worth it though, unless you are buying more than $250 here every year. If you are, well...kudos to you! Go for it! Barnes and Noble may be the big box of bookstores, but as far as big box stores go, I don't feel as guilty spending money here. I'd rather have this over another Walmart...at least I know the customers here can read. read more

The Starbucks at this location is even worse at making coffee than the average starbucks. Burned, over-extracted and waaaaaayyyyyy too hot. Had to dump it out. read more

So many great books and now other things- I could stay for days! They always ask me to leave, Just because they are closing... it's all good! lol I'll be back again read more

I went in to get the new Percy Jackson drops and was be with an attitude and a scoff for not knowing where the cook books were, then when I wanted to check out I got a very smartalic comment about "yeah wait in line and I'll check you out!" after asking a group of employees if I could check out or if someone else was at the register because I didn't know! read more

Me & my friend like getting cute journals & coffee is great from here :) . Staff could do better in many ways that they know of.

When I can't find something intriguing in my personnel book pile, I like to walk around here tell something catches my eye. I love B&N for their selection. My friend has had her work published, B&N allows you to pre order and pick up. That's what I did today. I'm now going to start this Chick book and support a local artist and store. Win win . read more

Always extremely friendly and top notch customer support. I stop by weekly it's a very welcoming setting.

0 stars. This B&N is awful - First of all, everything in there is extremely overpriced; It's $24 for 1 People magazine, that's an absurd price for a magazine! Also they're always understocked, so my advice is don't make any decisions to buy something later on here, because once you come back it'll already be gone. I usually don't get bothered over an item's unavailiability, however, it's agitating here because of the (already) limited selection. Lastly, the customer service here is terrible - seriously. I've had multiple bad experiences with one of the female employees there, during all the times i've encountered her she was super rude, condescending, and pushy towards me. I'm actually a very polite and well-mannered person, especially to people I don't know, so I really don't appreciate or understand her attitude and tone towards me, and I certainly hope she isn't treating any other costumers or other people the same way that she's treated me. read more

Wow, my wife just called to ask on the availability of a book. The woman cashier answered and said Barnes and Noble. My wife asked if they were open since the phone rang so long. The cashier said " we are closed" My wife said "then why did you answer?" Cashier. " Because the phone would not stop ringing". She asks if she can answer a question about availability of a book. Cashier says call back when we open in the morning. All with attitude. First bad review I have given for any business. Guess where we will buy the book? Powell's tomorrow and not Barnes and Noble. read more

I hope this big box store makes it. I love the displays, the cozy areas to just sit and relax, and the helpful staff. The young lady with glasses at the customer service desk is wonderful. She can find what I ask for in a heartbeat and I can tell she is herself a reader who loves books, not just someone doing a job. I reall hope this store makes it through this da*n pandemic! read more

This review is not about the store itself (which is a nice enough location), but rather an employee. I was checked out by a young woman named KC and I honestly could not believe how blatantly rude she was being. As a former retail employee, I know very well that no one truly wants to be there or stand behind a cash register for 8 hours. I understand. But I do believe it's in your job description to at least LOOK like you aren't chained to the third circle of hell. I asked about a books price which I thought was on sale on it but did not ring up as such. KC dramatically sighed and rolled her eyes at me before rescanning the book. I was wrong, and that's fine, but her attitude was miserable. As I was walking away from the register, I shit you not this girl muttered "fuck this" as she was walking away. Another person was on their way up to the line, but she did not stop to help them. The rest of your staff seem friendly, B&N. I would recommend that when someone doesn't want to be there THAT bad, you listen to them and mail them a final check. read more

Generic barnes and noble, clean, lots of seating and always a foot stool around if you need it. Stopped in here on vacation to pick up a gift for a friend. Just like any other barnes and noble. Friendly staff, when you see them. read more

Barnes & Noble - Bookstores Near Me - Vancouver, Washington

I can't believe how shocked I am. The customer service was horrible, when I called the customer service line the employees were extremely rude and disrespectful to me. I had to call four different numbers and give my credit card information over the phone to this strange line of numbers that I was given, everyone on each number service had no idea what the others were doing and left me completely in the dark. They were short, hung up on me and treated me with extreme disrespect and disregard. It all seemed extremely unprofessional. I also signed up for what I thought was a rewards card, but was actually a extra $60 charge to my account that was extremely detrimental to me and difficult to get back. I also received strange looks from the employees while simply browsing the books there and then the police showed up as I was leaving after checking out, I don't know if they actually did that because of ME or if it was for something else going on there but I felt extremely scared and disrespected and couldn't figure out why, then I saw that! I was not talked to but something about the situation tells me I could be right. I will never be going here again! I can't believe this!! The employee who checked me out was also extremely rude. read more

I do love bookstores. I'm new to the area and wanted a street map and some local guide books. Apparently the authors love Portland more than Vancouver but one of the staff really went out of his way to help me find a book of self guided tours of the area and one on gentle hikes in WA. read more

I walked in and was immediately helped by two adorable staff members, Brian and Reilly. They both were enthusiastic and immediately led me to just the book on photography I was hoping to find. The book club the store is starting looks interesting, as well. Great job, folks! This encounter is why I love bookstores and still shop brick and mortar retail. read more

Barnes & Noble - Bookstores Near Me - Vancouver, Washington

Well stocked and friendly staff . My fiancé and I go on monthly dates where we each pick out a book . Every time a new release has come out that I was looking to purchase they had it in stock immediately . Great store to be in ! read more

Most of the staff there are great. Except for Brent, the evening assistant store manager. This person treats customers as a bother. Very racist and sexist. He was not interested in helping me at all. Once confronted by my white husband his disposition changed. He would later admit to my husband that he was escalating his rude behavior at me on purposed. No one should be treated so horribly because of our race and gender. Brent was unprofessional. I will not be renewing my membership there. read more

Overall a great meetup venue - clean, adequate seating, music not too loud, friendly staff. The only negative is a lack of snack food / lighter fare options for those of us who don't like sweets and don't want a full meal. I keep hoping they'll bring back the stuffed pretzels and/or add items such as fresh fruit and packs of nuts. I'm surprised by how few coffee shops that often serve as meeting venues do this. But aside from that, it's good. read more

I enjoy going to bookstores and cruising the shelves then getting a cup of joe afterward. It's something easy to do if you just want to get out of the house. Every time I come here, however, I'm reminded of just how much I miss Borders. Borders was bigger and much better organized. I thought it was easier to navigate and find what you need....or find something new. For instance, you could almost always find all the books in a series that you were reading. At B&N, you might find the first 2 books then a few random others and maybe the last book. Sucks big time! Also, some sections like the "beauty" area is only one small shelve. Disappointing! This is the last of the big name bookstores in the area holding on for dear life. I hope they make it but still wish it was a Borders instead. read more

Major book chain but that makes ordering easy as you can order online and pick up in store, often at a better price than if you walked in the store. They have monthly scifi book group meetings as well. There's a Starbucks inside but they are not affiliated with the chains of SB as they are attatched to B&N so don't expect to receive points there. read more

I've been to this book store twice. The first time was to find a children's book about Chinese New Year and the second to find a book about The Holi Festival in India. I searched amongst the hundreds on books about Christianity and Christian holidays and found only three books about Chinese New Year. Each of these books lacked substance and were the only copies. I found zero books about The Holi Festival in both the adult and children's sections. I couldn't believe it, so I asked an employee for help. They also told me they had none in stock. Bottom line, they lack book diversity and the presence of multiculturalism is near non existent in the children's section. As a teacher that promotes equity, this is a deal breaker for me. read more

It's no Powell's. If I am going to buy a book it will usually be used, and that is not an option here. There is only one outlet to plug your phone in, and it is in the back corner, where the wifi is spotty. The Starbucks doesn't except my gold card so I can't get rewards, or free refills. And there are not many comfortable chairs. read more

Barnes & Noble - This is the best place to sit... if you can get a chair. - Bookstores Near Me - Vancouver, Washington

I visited Barnes and Noble in Vancouver, WA while waiting for maintenance on my vehicle today. From the moment I arrived, I was greeted by friendly employees eager to help me throughout the store. I want to give a special shout out to Becky who works in the cafe. Not only did she provide me with excellent service, she continued to go above and beyond with all of her customers. Becky greeted me with a genuine smile as I was walking to the counter. She was friendly, kind, helpful and extremely knowledgeable. She came from behind the counter to assist an elderly man who needed to place an order, but he couldn't physically stand in line without assistance. She even handled a crabby, demanding customer like a pro! I was highly impressed. It's quite refreshing to receive excellent customer service nowadays and I hope B and N knows what a gem they have working for them. Unfortunately, the store no longer carries the book I was looking for today, that's the reason I'm rating the overall score as 4 stars. read more

Well stocked Barnes & Noble with friendly and helpful staff. I found myself looking for a unique business title and was quickly assisted by staff. Stopped by the Starbucks but was disappointed to find you can't use a gift card here. read more

Love this place! Always a good find in the bargain area. If you purchase their membership you save an additional 10-20% on everything and definitely with it! read more

Bookstores are a dying breed and it's sad, that with the advent of Amazon, most people tend to buy their books online. The staff here has always been very helpful when I need to locate a book. I'm a schoolteacher and often want to see the contents of the book before purchasing. I also appreciate the events they host for educators and their educator discount card program. read more

I like this Bookstore but I don't like Starbucks and refuse to buy their over priced yuppie coffee?" However Barnes and noble is a great Book store and has had my Business now for many years and see no reason I should discontinue our relationship? gift cards, educational toys and games for Grandchildren for Christmas and Birthdays has worked out simply great? so I will continue to shop here, I have bought many Books here thru the years and have fed my Nook here often as well!" thank you and I will continue to buy here but I will not step into or spend money in Starbucks that seems to be part of this store?" read more

A nice store with ample parking in their parking lot. Store is large, easy to locate a clerk for assistance and has a nice café.

Apparently Barnes and Nobles does not match pricing of any sort, even off their own website. Most stores these days will usually match Amazon, but it needs to be sold by Amazon directly. I had the lovely experience of meeting a rather abrasive sales associate at this location named Russell who when asked about this, became very unprofessional. He stared me down and asked me point blank "why would we do that?" I couldn't tell if he was kidding because of how straight faced he was. He repeated his earlier statement and asked if I still wanted the merchandise I was looking to purchase. I reluctantly checked out at full price, as I had a gift card to use but thanks to Russell, this is the last time I'll shop there. read more

This Barnes & Noble is not my favorite. It feels desolate when I go in there and the employees at Starbucks are always rude. Actually, I've not had one nice employee yet. I will continue coming back here for the simple fact that it is in my work parking lot and within walking distance. read more

We stop in on a Monday afternoon to pick up a book for my 6 year-old sister, but I couldn't help but to cruise the aisles myself. I'm glad I did, I found a new summer read. I was very happy to have picked up a new book, as most book lovers are. My mood quickly changed when I went to checkout. My cashier was unfriendly. Maybe it was just a bad day, I have no clue. But Kathleen, I did not appreciate your attitude, the fake "have a good day" and practically throwing my bagged merchandise on the counter. I guess some people just aren't meant to work in customer service. read more

Well... it's not the same as the love affair that I had with Borders (apparently I didn't put enough money into the relationship), but it will have to do. It'll take some getting used to, but it's growing on me. Helpful staff and easy to navigate store, this place deserves five stars for making a solid effort at earning my book-loving heart. read more

I'm just glad there is at least one major book store in this town. As i'm not a fan of the public library and there is no other game in town...this is it. The staff is friendly and the place is clean. There is a deal to save money on all purchase's if you buy their member card. read more

This is a slightly below average Barnes and Noble. I don't have any real complaints and I shop here frequently. I've just been in better locations that seem to have more books and are more vibrant. read more

If your looking for a particular book chances are they probably have it. I feel like their prices are a little too high.