How can this place only have 3 stars. Everyone stop what you're doing and head over to Barnes and noble. We have to keep supporting these book stores so they don't disappear. And they have SO much more. The biggest puzzle collection I've seen. They also have so many legos and cool crafts. To make things even more exciting they have a cafe. And booooooiiiii is it good. You can sip on Harney and Sons tea (if you know you know) or grab a Starbucks coffee. They also have mini pies, tarts and more. It's so cute because it's all served on a cafeteria tray. We got a book and to the cafe to read and eat our goodies. read more

Barnes & Noble - Bookstores Near Me - Vernon Hills, Illinois

Relatively smaller B&N but still give you the same vibes as other stores. Sale shelves and what have you. read more

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I'm more of a book collector than a book reader, at least lately. I can't resist the lure of a colorful stack of books, brightly patterned covers, arranged like sweets in a candy store. And now, a few more to be added to my To Be Read pile, which is growing as tall as the bed. This location: large Starbucks section with several tables, a nice gifts section with legos, puzzles and Harry Potter doodads. Well curated selection of journals and gifts. I'm the Duke here! read more

This location doesn't quite fit the mold of what Barnes and Noble is. It's one story has a decent selection of books. I just miss the aimlessly walking around a huge bookstore and sitting down to read. They have a few tables in the Cafe area but it's not the same. I went to purchase some kids books because I had a giftcard. I appreciate the store worker helping me find what I was looking for. read more

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This location by far is the worst B&N I've ever visited. The overhead bright white lights make it feel like a morgue, unfortunately, it lacks morgue's cleanliness. Went to use the bathroom: i have seen cleaner bathrooms at gas stations. URINE stains EVERYWHERE, smell of ammonia is nauseating. Toilet paper bits all over the floor. I don't think they ever cleaned it. Overall, this store doesn't make you want to stay and linger. You just want to get your cheap, mediocre burger and get out. P.S. Staff at the coffee is snobby and rude. read more

Barnes & Noble - Bookstores Near Me - Vernon Hills, Illinois

Walking into Barnes & Noble always feels like a breath of fresh air. There's something so comforting and timeless about being surrounded by books, soft lighting, and the quiet hum of people discovering their next great read. The atmosphere is calm and inviting -- whether I'm there to browse, study, or just wander around with a coffee in hand, I always feel at ease. The staff are kind, attentive, and genuinely seem to care about books and helping you find what you need. Their selection is outstanding from bestsellers to hidden gems, classics to new releases everything is easy to find and beautifully organized. I also love that they carry unique gifts, journals, and puzzles that make each trip feel like a little adventure Barnes & Noble isn't just a store it's an experience. It's a space that makes you slow down, explore, and enjoy being present. Five stars, every time Would you like to mention something specific like a cool staff interaction, a favorite book you found, or your go-to drink at the café? read more

Hi. My friend went to this Barnes and noble. and got a book and candle, but it was 40 dollars in total so she didn't get the candle, and gave the cashier 50 dollars, since she wanted to save more money. The cashier told her that they didn't give her a 50 dollar bill, and if she did then she would've gotten the candle. Like, what if you just DONT want it?? This is what the cashier said, "The lady at the register said that you didn't have any fifties. You couldn't buy the candle along with the book" basically calling her broke. but would give her 20 bucks in return. She did everything to get it back, for example asking to see the cameras in the store, asked the manager, everything. but they still said NO. I recommend you not to go to this Barnes & Noble, because this is just HORRIBLE customer service . this is just straight up BS. read more

Barnes & Noble - She marked the money wrong - Bookstores Near Me - Vernon Hills, Illinois

They got my change wrong, I gave them a 50 and they marked it as a 20. My job only pays me in 50 dollar bills so I'm confident that was the amount I'd paid. I told one of their employees that I believed there was a mistake and they told me they'd check the register and camera footage. When she came back she told me that there wasn't anything there and she saw it with her own two eyes. I know for a fact I only pay in 50 dollar bills so I'd asked if I could see the footage or if someone else could confirm it. She told me that the lady who was at the cashier said I couldn't have possibly had multiple 50 dollar bills because I asked her to put away a candle for me, mind you this, the candle was 25 dollars. I didn't request she put it away because I was broke, I asked her because it was a very overpriced candle. The girl who was at the register knew that I had put it away for this reason too because she told me "Yeah, that's a pretty expensive candle if I do say so myself." They have terrible customer service and I'd give this place a zero if I could. read more

Lovely prototype. Open spacious and clean. Friendly staff very helpful. Everything is immaculate and well spread out. They have a comfortable seating are . Parking is at a premium. read more

Barnes & Noble - Lovely café - Bookstores Near Me - Vernon Hills, Illinois

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I do like Barnes n Noble but this is an odd store. It has kind of a cold feel to it. The have a Starbucks but good luck getting a table. A bus just pulled up and 15 high school students came in and took the tables when I was in line to get a table. They did not order anything. The store is packed but everyone is treating it like the library. Free internet and a good place to study. I just saw one guy bring 5 magazines to browse through at his table. One kid brought in their own coffee. Ha. You could not make that up. This is a very different kind of place than other Barnes and nobles I have been to. It is not all bad, there is fantastic people watching, but the books take a backseat to everything else. read more

Workspace first...hangout second...bookstore last. TBH, I'm not exactly sure how I feel about the new one story space. I like how clean, minimal and new it is, but maybe not for a bookstore. I tend to appreciate a two-story layout with a more cozy, intimate setting. Here you'll find an open, sparse, and spacious interior. One of my favorite things about a bookstore is the magazine section. Here the magazine selection is a let down from the former Hawthorn location. It's small and curated, but again I don't think the intent of the new concept is books/magazines. The cafe has some kinks to work out. I waited 15 minutes to get to the counter, and there were only a couple customers in front of me. They were very apologetic. If they want the concept to be more of a work space, they will need to pick this up. Most of the seating is communal, with lots of charging stations. You won't find many nooks with small tables or oversized cozy chairs. Customer service was friendly. Hmmm... read more

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Sure you can order just about anything you want or need online but there's still nothing like going into a bookstore and browsing. I love that Barnes & Noble still has a discount section where you can find some really great books for less then $10 read more

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Totally sad space...don't bother if you feel like coming to browse for a book or to linger ... this place is like a glorified hospital gift shop! read more

I live going to a res live book store. I could spend hours! And I always find books that o would not have discovered if I had not had a chance to see it on shelves and tables. The children's section is a wonderful place for children's gifts. read more

Interesting concept! It's a little on the colder side and definitely doesn't have that cozy atmosphere that other B & N locations possess. However, I'm glad that they are experimenting in order to try to meet the demands of customers in a 21st century market. It will be intriguing to see how this evolves. read more

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Very disappointed in this store. Walked in to check out the store and found a display calling our POTUS a pig! Very disrespectful, never coming back! Amazon is much cheaper and more selection! read more

Barnes & Noble - Very disrespectful! - Bookstores Near Me - Vernon Hills, Illinois

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The WORST B&N I have ever been in. What were they thinking?! They left that amazing two story space, that had become a fixture in the community, to occupy this lifeless strip mall crevasse? I've been to temporary outlet book stores that are better designed than this. The only good thing about it, is that I don't imagine it will be open for long. It's tragic. read more

I love B&N and have been to multiple locations all over the country. That being said, I just had an awful experience at the Vernon Hills B&N. They have a 30 minute limit which I completely understand enforcing it when multiple tables are occupied, but I just got kicked out even though ALL other tables were empty and there were maybe two people walking around the store. So my question is: did they kick me out because of this rule or was it based on my appearance and race? There's nothing scientific about allowing people to sit for 30 minutes instead of 35, especially when there's no one else around. I'm very disappointed and concerned about the true motives for kicking me out. read more

Barnes & Noble - Bookstores Near Me - Vernon Hills, Illinois

Barnes and Nobel made a mistake leaving Hawthorn Mall and it appears Barbara's Book store will be the winner. I called Barnes and Nobel customer service and They were extremely rude. It appears Barbara's book Store is doing well We have switch are business to The new book store. Barnes and Nobel is out of touch. read more

Love browsing through the many books and having Starbucks coffee, sitting talking to many people. The workers are very helpful.

This location is the new one to replace the location that was at Hawthorne mall. The entire store now is one level which I absolutely love. Although the mall location did feel a tad bit bigger I'm sure it's due to the multiple level. The store is brightly lit and overly staffed with workers to help you. The areas are marked off nicely and easy to find when looking for age categories and genres. The staff are very friendly and overly helpful. I loved that they were very attentive to my children that are in love with the dog man and Harry Potter series and a staffer listened to all of their excitement about what they had read what they were looking for today and so on. Not only did she listen but she sat with them as well as took them over and showed them some other cool books that they may want to read next. The children's area is a tad bit small to me as we usually like to sit and read a little bit before leaving. The old store had a more spaced out area that was more cozy than the current set up that is in this location. read more

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I don't get all the haters here.... I always found the mall location difficult to navigate when searching out particular subjects. This space is light and airy and yes, pretty darn good for working with the usual faux bux cafe. Staff is helpful and friendly and otherwise it's your usual B&N. There are so few bookstores these days I'm happy to see this spot. read more

I love this book store. If I need a book know I can find it there. There kids section is amazing and a great peace for kids sit and read books. read more

Since it moved, it's had a a lot more books or at least of the books I'm interested in. The only thing is they don't really have cds, or movies. They mostly just have records and a great selection of mangas. read more

Clean and open space - tbh I go there to do work mostly. If you want a more cozy and book reading friendly place, check out Barbara's bookstore in Hawthorne mall -- they have tons of couches for reading and chilling, but if you want a bright place to get work done, then this Barnes and Nobles is a good place to be. (If you beat out the high school kids) read more

Not a fan of the new store. Used to love the one when it was at Hawthorn Mall. They moved across the street into a strip center. The strip center is nice - however the new Barnes and noble bookstore is more like a thrifty books store. Same set up warehouse feel. The café is typical, we tried to enjoy a latte and some seating, but the sun is blinding. All in all less books and not worth driving to. read more

Love the new Barnes and Noble!! Tom was so great, and so knowledgeable about so many different books. Really appreciated his insight!!

I loooove this book store and cafe!!! The workers are friendly and will ALWAYS help you out! When I needed a very specific book, 4 people helped me look around the store and found exactly what I needed, and when my phone died, they let me charge it!! The selection of books is great, and it's in a beautiful location! Love this store and cafe in all ways read more

First of all, I'd like to say that the environment is amazing. I feel like I could go there to get work done or to just hang out with friends. The workers there are also very friendly and willing to help out. It's a long story, but my friend's shoe ended up getting stuck in an unreachable place. The workers were super helpful and creative in getting the shoe back. Great Service! read more

This new store is so bright and welcoming, yet the selection got smaller. The staff is not top notch and I feel like this business is missing the mark. I have not renewed my membership because it is far more cheaper to order for pick-up with that discount than it is to pick the book up when you go in with the 10 % discount. read more

Hated it such a small selection, next time I'll just drive a little further for a better location from the jump. I read someone said it's like a hospital gift shop and that's my thought exactly, I should have trusted the reviews. read more

Ugh. I'm not commenting on selection or staff because I only came to get my free drink and do some homework with my kid in a different place than our kitchen table. I knew someone would use the tired "bright clean spacious" descriptors, but all I see when I look across the store is a glorified TJ Maxx type place with cheap flooring and headache-inducing lights. Hint: "clean bright and spacious" only means less cost for the builders, and the look will die off after a few years, as it should -- especially for a book store!! read more

If you're looking for collectibles, marvel legends, s.h. Figuarts and all other goodies this is not the place. All it has is a cafe and that it's in Vernon Hills but that will only get you so far. Overall 1 Star and deservingly so. read more

I used to love going to the old location at the mall with my children. They had a great children's area that was away from all of the adult and teen books as to not bother other shoppers. This new location is horrible. You walk in and can see the cafe and eating area is almost larger then the entire book area. The children's area is too out in the open and I was constantly asking them to stay quiet because we were so close to everyone else. This whole place is way too sterile and their book selection is terrible as well. There were several books that I wanted and they didn't have in stock so I ended up ordering from Amazon. At the old location that was never an issue for me. I'm sad that my kids have had a great bookstore taken from them and put into this sterile office feeling place. We won't be going back. The Deerfield location is now our new book store. read more

Once upon a time this was a great bookstore, one of the best stores in Vernon Hills. Then they moved across the street, shrunk their square footage and staff, and now they are what you'd expect - the last gasp of a dying business plan. Don't even bother coming here to browse. You're better off a Half-Price books, or one of the older Barnes and Nobles in the area that are still standing. This place will close before Christmas, 2019. read more