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    Barnes & Noble

    3.1 (35 reviews)
    Closed 10:00 am - 9:00 pm

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    Monic L.

    This location doesn't quite fit the mold of what Barnes and Noble is. It's one story has a decent selection of books. I just miss the aimlessly walking around a huge bookstore and sitting down to read. They have a few tables in the Cafe area but it's not the same. I went to purchase some kids books because I had a giftcard. I appreciate the store worker helping me find what I was looking for.

    Anka M.

    This location by far is the worst B&N I've ever visited. The overhead bright white lights make it feel like a morgue, unfortunately, it lacks morgue's cleanliness. Went to use the bathroom: i have seen cleaner bathrooms at gas stations. URINE stains EVERYWHERE, smell of ammonia is nauseating. Toilet paper bits all over the floor. I don't think they ever cleaned it. Overall, this store doesn't make you want to stay and linger. You just want to get your cheap, mediocre burger and get out. P.S. Staff at the coffee is snobby and rude.

    She marked the money wrong

    Hi. My friend went to this Barnes and noble. and got a book and candle, but it was 40 dollars in total so she didn't get the candle, and gave the cashier 50 dollars, since she wanted to save more money. The cashier told her that they didn't give her a 50 dollar bill, and if she did then she would've gotten the candle. Like, what if you just DONT want it?? This is what the cashier said, "The lady at the register said that you didn't have any fifties. You couldn't buy the candle along with the book" basically calling her broke. but would give her 20 bucks in return. She did everything to get it back, for example asking to see the cameras in the store, asked the manager, everything. but they still said NO. I recommend you not to go to this Barnes & Noble, because this is just HORRIBLE customer service . this is just straight up BS.

    Lovely café
    Susan S.

    Lovely prototype. Open spacious and clean. Friendly staff very helpful. Everything is immaculate and well spread out. They have a comfortable seating are . Parking is at a premium.

    Angela S.

    Workspace first...hangout second...bookstore last. TBH, I'm not exactly sure how I feel about the new one story space. I like how clean, minimal and new it is, but maybe not for a bookstore. I tend to appreciate a two-story layout with a more cozy, intimate setting. Here you'll find an open, sparse, and spacious interior. One of my favorite things about a bookstore is the magazine section. Here the magazine selection is a let down from the former Hawthorn location. It's small and curated, but again I don't think the intent of the new concept is books/magazines. The cafe has some kinks to work out. I waited 15 minutes to get to the counter, and there were only a couple customers in front of me. They were very apologetic. If they want the concept to be more of a work space, they will need to pick this up. Most of the seating is communal, with lots of charging stations. You won't find many nooks with small tables or oversized cozy chairs. Customer service was friendly. Hmmm...

    Discount books
    Ty R.

    Sure you can order just about anything you want or need online but there's still nothing like going into a bookstore and browsing. I love that Barnes & Noble still has a discount section where you can find some really great books for less then $10

    Annette B.

    Interesting concept! It's a little on the colder side and definitely doesn't have that cozy atmosphere that other B & N locations possess. However, I'm glad that they are experimenting in order to try to meet the demands of customers in a 21st century market. It will be intriguing to see how this evolves.

    Very disrespectful!
    B S.

    Very disappointed in this store. Walked in to check out the store and found a display calling our POTUS a pig! Very disrespectful, never coming back! Amazon is much cheaper and more selection!

    I love B&N and have been to multiple locations all over the country. That being said, I just had an awful experience at the Vernon Hills B&N. They have a 30 minute limit which I completely understand enforcing it when multiple tables are occupied, but I just got kicked out even though ALL other tables were empty and there were maybe two people walking around the store. So my question is: did they kick me out because of this rule or was it based on my appearance and race? There's nothing scientific about allowing people to sit for 30 minutes instead of 35, especially when there's no one else around. I'm very disappointed and concerned about the true motives for kicking me out.

    Very open and bright

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    4 years ago

    Love browsing through the many books and having Starbucks coffee, sitting talking to many people. The workers are very helpful.

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    5 years ago

    Love the new Barnes and Noble!! Tom was so great, and so knowledgeable about so many different books. Really appreciated his insight!!

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    Ask the Community - Barnes & Noble

    Review Highlights - Barnes & Noble

    This location is the new one to replace the location that was at Hawthorne mall.

    Mentioned in 2 reviews

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    Barbara’s Bookstore

    Barbara’s Bookstore

    3.6(17 reviews)
    0.4 mi

    I've tried to read Kindle books for years and it never took. I've gone back to physical books and…read moreit has motivated me to read more in this screen-infested society. I don't live very close to Barbara's Bookstore, so I do a lot of my browsing online. When, in the past, I would have ordered a book on Amazon, I now mostly order from Barbara's. If the book isn't on their shelves, they order it for me and let me know when it's ready. They can also just ship it directly to me, but since my wife works nearby, she can usually pick it up and I don't pay shipping. It's worth the wait for me to support a local business. The customer service is top notch. Once I place an order, Cory replies very quickly and keeps me updated. Employees in store are nice too. Finally, anyone can join their free club, "Barb Wire", and get 10% off. As a teacher, I get 15% off. This is great because Barnes and Noble discontinued their teacher discount and usually charge for their membership. Finally, when I do have a book shipped by Barbara's, they are packaged well so there's no damage to the book. Even if I liked Amazon, they stopped packaging books well years ago. Now they throw it in a loose box or bag and it often arrives damaged. I've returned many damaged books to Amazon due to careless packaging.

    I love bookstores. This is a very large space but I was surprised by how empty it seemed. There…read moredoesn't appear to be a lot of inventory, and the back area is set up with a lot of chairs as if for a reading or lecture and there are a few alcoves being used as storage space. Is this a temporary situation? There are other Barbara's locations throughout Chicagoland.

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    Barnes & Noble - bookstores - Updated July 2026

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