Attempted to purchase a timeshare contract for a points program through Liberty in May of 2025, and…read moreit continues to be a nightmare. Everything through the prep of paperwork was slow but smooth...and that's where the good words end. Liberty submitted paperwork in late May of 2025. I just spent another 2hrs on the phone trying to sort things out today (April 2026) and it's a giant disaster. Timeline: 2025 -We signed on May 6 -Liberty sent paperwork to the Timeshare on May 23 -Aug 20 - Paperwork was rejected by Timeshare - we were never notified -Some one supplied paperwork to the resort - Not sure who/when -Resort processed deed transfer on 9/24 -We received bill from the resort for a different package than we agreed to assume on 10/16 -Liberty said "this is normal" - It's not normal -Multiple contacts to resort - Resort said they are not owned by Timeshare company, and the details from the provided estoppel by Liberty don't carry to new owner -Dozens of emails back and forth with Liberty - Owner continued to blame process, the Timeshare, and the "broker" 2026: -Late Jan 2026 - I spoke with Timeshare who said they had not received a copy of the deed from resort, and that needed to be supplied to complete transfer -I contacted the resort and got the deed, supplied to Timeshare - Feb 6 the deed was picked up by Timeshare -Contract with Timeshare transferred to me on Mar 10 -Mar 25 - I followed up again w/ Timeshare - they said it was transferred, but my contact info was missing -Apr 3 - Timeshare acknowledged info was updated -Apr 6 - Timeshare says this was converted back to a deeded week and to talk to previous owners, nothing they can do So rather than the points program I agreed to take over, I have a fixed week at a resort I never wanted to visit. Liberty has gone dark, and refuses to help drive a resolution, but instead seems to lay blame with "the broker". I have wasted countless hours of my time in over 30 phone calls to the timeshare, and the resort, along with dozens of emails to Liberty. It's likely going to cost me $1,000 to get myself out of this mess on top of the fee I paid to Liberty for the purchase. The only thing worse than the timeshares might just be the exit and transfer companies at this point.

Quick and painless. Reasonably priced. Very pleased to be out of the timeshare. I would use them…read moreagain.

As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

I hate leaving non-stellar reviews, but I was disappointed with my overall experience. I called in…read morea state of panic knowing that we would not get our taxes done by April 15 (we moved from out of state and it was a complicated return). We had our appointment at the end of April and our return was not complete until early June. I found an error that reduced our tax liability by $7,000. I was told that we would be getting a letter from the IRS regarding the late filing and that I should send that to the CPA and she would request an abatement of the penalty since we had never filed or paid late before. I assumed that was part of the process that we had paid for, but then I got an additional bill for almost $200. If I had known that there would be an extra charge, I would've just called the IRS myself.

Doug provides superior knowledge with all areas of business related sales issues. Doug is prompt,…read morecourteous, polite and very professional. Also, Doug is easy to understand and makes selling properties easy! We would highly recommend Doug for your sales venture!

From the owner: Business Broker / Business Consultant - helping people buy or sell a business and/or franchise…read more Transworld Business Advisors is the world leader in the marketing and sales of businesses and franchises. We are a global network of brokers offering turnkey solutions for those that want to buy or sell a business. Transworld Business Advisors of Knoxville offers the professional services that successfully bring buyers and sellers together.

When I first saw this powerful group of business owners venture into support roles for small…read morebusinesses, I jumped in line quickly. Operating your own business can be chaotic! And to have the opportunity to work collaboratively with these high caliber men while learning how to steady the chaos, align a vision with a mission, and focus on what's necessary to achieve the goal set before you, it was simply an opportunity I was taking full advantage of. Over the past few months I've gleaned pragmatic approaches to my business and built incentives directly related to productivity. I've organized my goals. And I've refined my vision with clarity and purpose. Without the collaborative work of PTBP, these things would've remained in a foggy cloud of mere intentions. If you're serious about being in business for yourself, sit down with anyone of these men soon.

From the owner: Actual Business Ownership Experience - More than 12,000 hours of Business Coaching - Worked with…read moremore than 85 companies - More than 90 5-star reviews -Veteran Owned.

I worked on a temporary basis for Parker during tax season and they were a very friendly, group of…read morepeople to work him. Mr. Parker and his staff were knowledgeable and enjoyed preparing returns there during the 2009 tax season.

From the owner: As your personal Knoxville, TN Accounting service, Parker Business Consulting and Accounting P.C…read more manages your business and financial responsibilities as though they were our own.

"Chip is an excellent motivational speaker. I have seen him in action, and he is an absolute…read moredelight. He travels globally to speak at significant events and is known for his utmost professionalism and thorough research on his clients." Chip recently was our guest speaker for our annual manager's forum for the second year and delivered a powerful message that genuinely makes you think about where you are, where you want to be, and the changes you need to make to get personal growth in your business, health and personal goals in life.

Chip is a great motivational speaker. I have had the pleasure of seeing him in action and he is…read morejust a lot of fun. I know he travels the world speaking at very large events. He is extremely professional and does a tremendous amount of research on his clients. I heard him speak at an RV convention last year and then I bought one of his books it was a great read. You won't be disappointed.

Thanks to Yelp for helping me find Lauren. I am an artist and the growth of my business has led me…read moreto hire a book keeper. I was worried about finding someone I feel comfortable with, so I have been delighted and relieved to feel I can completely trust Lauren. She is reliable, competent, and an excellent communicator. I feel like I am in good hands and find her advice to be helpful and instructive. I am so happy to have found her.

Fantastic service ! Lauren is a true professional. She doesn't miss a beat. Very intelligent woman…read moreand trustworthy. My trust is not easily won ; but she managed to acquire it. One the most beneficial things about her is that she saves me money through; her diligence, hard work and tenacity. She loves what she does and frankly; to Love what you do and be good at it are synonymous. I would give 6 stars but unfortunately it's not an option.

Joe has done our taxes for two years now. He is extremely prompt and always pleasant. He uses a…read moretight interface system which makes transferring docs and communicating easy. We'd highly recommend him.

Trusted, Responsive, and Highly Efficient!!…read more I had an outstanding experience working with Joe Bedford at Your Back Office Tax & Advisory. From the start, Joe was incredibly responsive to my initial inquiry and got everything moving quickly. My tax situation wasn't simple -- it included multi-state income, a pension, W-2 income, and investment income -- and Joe handled it seamlessly. He completed everything accurately and efficiently, and made the entire process feel straightforward. What really stood out was how clearly he explained key decisions and next steps, which gave me a lot of confidence throughout. He's organized, professional, and easy to work with. If you're looking for a knowledgeable and reliable tax professional who delivers both speed and precision, I highly recommend Joe and Your Back Office Tax & Advisory.