Prices are pretty high in this area. Employee very friendly. Business is located to an easy to get to.

I'd give less stars if I could. I took a 10 gallon tank in to be filled was told it was out certification. Ok cool how much to recertify and fill, the guy started giving grief about some paint scuffs on the tank then told the lady in the shack to charge me 500 even tho it's 8 bucks and then 15 mins after I leave get a call telling that the tank I just was using suddenly needs a 60 dollar valve ( coming from the guys that said charge me 500 bucks). So now I have no tank and no propane. Very rude and disrespectful individual. Would highly recommend NOT using this company. read more

Friendly professional people, who very safety minded. My dogs loved them because they bribed them with treats

Watched as an old man (who was a customer) was refused the use of a bathroom. They suggested he cross the street and fight the traffic. SHAME ON YOU! Are you having financial problems and unable to afford toilet tissue? read more

The receptionist who answers the phone is pretty nasty to the customers. The guys who fill the tank are nice though. I dared to accidentally call after 5 (5:25 PM) not knowing what their business hours are and figured I would leave a message if they were no longer there but somebody answered. She got pretty nasty with me because I didn't know that the propane people leave at 5. Won't make that mistake again. I would use a different company if I wasn't renting the tank through them. read more

What a way to start a business relationship. Supposed to have dropped a tank today between 09:00 and 12:00. When I called their excuse was that something got moved. One would think that Barnett's would have had the courtesy of notifying a customer that they would not be there at the appointed time. read more

I needed a basic part. The oddball in the parts area wad belittling, condescending with a bad attitude, awful customer service. Go to other propane places, the one in Whetstone is far superior. read more

I switched propane service in December of 2020 after a bad experience with a competitor. Barnett's Propane has been great every step of the way since switching. The initial delivery of the tank was smooth and the employee was courteous and answered questions about the tank, placement and capacity. Since then I have had several deliveries and each time I make a request they arrive within a couple of days on their scheduled route with the exception of the most recent delivery, the driver said they were very busy so they showed up a day early of the scheduled route. That kind of service rarely happens today. The office staff is knowledgeable and courteous and the delivery staff are always pleasant, the prices are competitive and the service is outstanding. If you are adding or thinking about switching service Barnett's should be your first and only choice in Southern Arizona. read more

I asked for half a tank of propane. They proceeded to fill the entire thing which I couldn't afford at the time. My response was to ask for a payment plan which they did agree to. A big error, but hey... it happens right? But then, they charge my card twice in a month which was not what we had agreed on. This is a much more serious error considering they took my mortgage payment out of my checking account, with no heads up. We will use a different propane company from now on. Only plus side is the gentleman who filled our tank was friendly. read more

Outside employees are nice and friendly. Inside receptionist NASTY. She really doesn't need to work in customer service. She will hang up on customers. So nasty to the point where we changed companies for propane. The guys who fill tanks are very professional and polite. Five stars for them. One for receptionist. read more