Very nice, helpful gentleman assisted me in figuring out what to do about repairing my phone. He…read moreis quite knowledgable and I would return in a second to have him work on other electronic items if needed.

The owner of this shop saved the day for our family! We had a heirloom that had recorded voices…read morefrom Christmas' past that had completely stopped working. The owner of this shop took on the challenge and was able to fix the mechanism in just one day. He was so kind and gracious and I could not recommend this shop highly enough.

Seriously bestbuy needs a new 3rd party call center because the costumer service sucks. I've waited…read moreover an hour on the chat with no real response to 1 question, always please hold. I called the phone number and waited 20 plus minutes on hold to finally reach someone and they don't understand the best buy products. when I voice my frustration they offered me a $50 membership. Why would I pay for deplorable service? When you call the store you can't speak to anyone in the actual store. They tell you to just go in to the store. 0 ZERO STARS! Don't waste your money at high Best Buy to be treated unfairly. Walmart & target is better.

I cracked my phone screen. My protection plan is Best Buy. Their repair coverage is awful compared…read moreto Verizon I discovered. Verizon has switched to a $29 screen repair for unlimited occurrences. Not so with Best Buy. Still a very high deductible. Only one store here is authorized to repair Samsung phones (Monroeville) and they have only done one so far and it might take a week. Only slightly cheaper than other stores like this one at Century III which send you a replacement phone. Between the two options, it's something between 100 and 200. The phone still works so researched. Turns out Verizon has an awesome deal going as of July 11, 2022.I didn't believe it online so did the online chat with a rep. Turns out they have a trade-in program in which I can trade in my cracked screen Samsung s20 for a new s22 basic model worth 799 on my existing line with my existing unlimited plan for free. Didn't have to fix the screen first. Didn't have to be a new customer. Didn't have to add a new line.  Just paid a 35 upgrade charge.  I will pick it up at a store close to me tomorrrow or next day. I changed my protection plan back to verizon, as well. Regardless of this great deal, i could have gotten my screen reoaired for 29 dollars if i had remained with verizon's protection plan instead if best buy's plan. So... Not happy with Geek Squad cell phone protection plan and letting you know.

business was closed december 31st 2022 in business for 38 years. it was wonderful repairing…read moreelectronic equipment

Contacted them for warranty repair on my new Viking range. Their receptionist was EXTREMELY rude…read moreand kept reiterating - they dont have work order from the manufacturer. When I tried to explain - I have the order on hand, which was emailed to them, she basically yelled at me and hung up. Unbelievable. Upon calling Viking warranty team, I learned that my work order was declined by Superior El; their receptionist didnt even bother to tell me that! I am puzzled - how this company stays in business with such terrible attitude towards customers.

This business is the absolute best to work on your computer!…read moreVery conscientious, thorough, and prices are very fair. Thank you gentlemen!

I am so thankful for this place and the staff who work here! My brand new, two month old dell…read morelaptop completely died on Saturday morning. I had eighteen papers saved on it that I needed to apply for my CDA in two weeks. I am completely clueless when it comes to electronics so I ran down to Aquillis literally crying because I thought I had lost them all.The staff worked on my laptop and got them all back for me! I had also bought a laptop here years ago that worked great as well as a wireless printer. They have fixed my grandfather's computer and even my mother's embroidery machine. All at a great price. I highly reccomend!

Very knowledgeable and honest gentleman. We wanted our…read moreprinter fixed and he explained that it wouldn't be in our best interests . Many would have told us , it could be repaired and taken the money.

Kevin's was good! He is a very busy guy with lots going on…read morein his shop. If you have to wait, call Alice over, she is the Chief Experience Officer and will make sure your wait is full of smiles and tail wags. I got my fingerprints done for a new job, and when it was my turn, Kevin made the whole process very simple.

This store is so dirty! It's an allergy attack waiting to happen. Use the cleaning products donated…read moreto clean this mess! It's insane! Huge hygiene issue!! Bug dust globs in the dressing rooms. The entrance door has been broken for years and they haven't fixed it- just blocked off. It is grossss

Very clean and very well organized. The prices are about the same prices as Goodwill's prices are…read more Very, very large inventory.