I cancelled my Lasik surgery based on the poor customer service and my friend had even gone there…read more I gave them an extra star because I thought it was nice that they came out to let me know they were running late for my consult. I told the tech that I would be flying the week after my surgery and she said that was fine and we set up all my appointments. I told a couple of my friends and they said that I can't fly that soon after so I called Frantz and the woman who answered also said I can't fly that soon. She said someone would call me back to schedule my surgery. I did not receive a call back so I called over the weekend and left a message letting them know no one had called me back. Someone did call on Monday morning but I missed their call. I quickly called back and the person who called was unavailable and would call me back. I did not get a call back. I called and cancelled and told the woman all the issues I had and how I didn't feel comfortable having surgery at a facility that doesn't return your calls and that gives incorrect information and she said "Ok, we will cancel everything. Call back if you change your mind." HA! I don't think so.

Cataracts ssurgery - I will not go there again. i tried several times to cancel and they keep…read morehounding me and no way to get them to send me a note/email saying I canceled. Most importantly - I felt like I was pressured into getting the 10,000 surgery for vision correction. It felt more like I was dealing with a used car sales person than a doctor. A very high end place I will say that much but I guess someone has to pay for it

Cataract surgery. Lid surgery. Great doctor and his staff is wonderful . Worth the drive from…read moreEstero. Have referred many to this practice .

Dr. Tran is competent; staff is careless. They fail to follow up with basic communication.read more

Yes I recommend them, I went here for a 2nd opinion to Dr Smiddy who is a retina specialist…read more Everyone from walking into the front door, to the coffee/snack guy to all the staff was wonderful. I got my answers & was able to move forward. Easy to find, I went to the Naples location. They are #1 eye specialists in the US.

I am so disappointed with BP. I have a number of eye issues and, because of its reputation,…read morethought it would be a good match. After going there 4 years I have decided it is not. The final straw was having horrible reactions after eye injections at BP. I was miserable for almost 24 hrs after each one. Getting subsequent injections from my retinologist in Louisville with NO negative reaction I discovered that the only difference in the prep was BP uses Betadine after the injection, Louisville does not. Louisville does not experience a higher infection rate than considered normal. When I requested no Betadine after the injection at BP, I was told no. She said she had been doing it this way for 20 years and it's BP's procedure. Clearly patient comfort, without compromising safety, is not a priority. Plus, good luck trying to get an erroneous bill removed from an account. I tried 4 times with the accounting department and with collections. All said it appeared to be an error yet it still shows up as an outstanding bill. Definitely time for me to go else where.

Dr. Tsipursky performed surgery on my right eye, after, I had an air bubble that blurred my vision…read more Despite the doctor's prediction that it would break up in a few days, it took 8 days for my vision to fully return. I believe I didn't listen to his initial timeframe. My follow-up visit was significantly more efficient than my initial visit. This practice operates on a one-person basis. I am astounded by the doctor's ability to maintain order and efficiency. The staff in the back of the practice exhibits a high level of professionalism, while I cannot say the same about the staff in the front.

First of all the wait is terrible. No matter why you are there, plan on three hours. The staff just…read morepushes you through. I had surgery to repair a hole in my macular. It failed. The doctor just said, schedule another surgery. I opted to go somewhere else where my eye was repaired. I had actually different experience. My suggestion is to go somewhere else.

I had an excellent experience at Naples Eye Physicians. The entire staff was amazing, professional,…read moreand very kind, and Dr. Lynn Byerly was thorough, patient, and explained everything clearly. I felt very well cared for from start to finish and highly recommend this office for anyone needing eye care.

There comes a time when your eyes develop cataracts. I have had cataracts for over 10 years, but…read morethey were never bad enough to operate on. I went in for my eye checkup, and Dr. Byerly said it was time. There are many different surgeries for cataracts. I chose to pay extra for my new lenses to cure most of my eyesight issues. During the surgery, I was alert but sedated. I received specific instructions from Dr. Byerly, which I could obey. They do one eye and then schedule you for the other eye. I had my left eye done first. I could tell a difference, but it was not what I expected. When the right eye was completed, everything changed, and it kept changing. I could see tiny items I hadn't seen in years without my readers. My vision will be almost perfect as my brain adjusts to the new lenses in my eye. Amazing.

Terrible Tried for months to call and get prescription for…read morecontacts No one answers goes to call center and won't return calls Paid for an exam plus prescription and they won't provide one!

Absolutely terrible experience at Quigley Eye Specialists / The Eye Associates on Piper Blvd. I…read morewalked in and wasn't greeted or even acknowledged by any staff. There were multiple signs posted directing patients to check in via QR code and the Clearwave online system, which I followed. Then I sat for 50 minutes with no communication--just waiting for my name to be called. When I finally approached the receptionist, she looked up my appointment and said she needed to get the manager. The manager came out and told me they had called to reschedule my appointment and left a message. I received no message whatsoever. To make matters worse, she tried to rebook me weeks out and at a different, less convenient location. When I asked why no one informed me sooner or checked on me while I sat there for nearly an hour, her tone immediately turned rude and defensive. She asked if I had signed in on a piece of paper--despite the fact that all signage instructed digital check-in only. I told her I followed their process exactly, yet she continued to speak to me with clear frustration and condescension. The way I was treated--especially by the manager--was unprofessional and completely unacceptable. I was the one who wasted my time, yet she acted as if I was the problem. I canceled my appointment and will not be returning. Patients deserve better communication and basic respect.

Amazing! no down time at all, no problems! Tues. March 11th,…read morethe left eye will be done!!! Consider Dr. Wiggins for your CATARACT surgery!

From the owner: Dr. Duane Wiggins is a Board-Certified Ophthalmologist, Cataract Surgeon and Refractive Surgeon…read morespecializing in general ophthalmology, cataract surgery, and LASIK surgery at Quigley Eye Specialists in Southwest Florida. Dr. Wiggins earned his medical degree from the University of Texas Medical Branch in Galveston, Texas. After completing his residency at the Scott and White Hospital and Clinic in Temple, Texas, Dr. Wiggins became fellowship trained in Laser Refractive Surgery at the International Eyecare Laser Center in Houston, Texas. Prior to joining Quigley Eye Specialists, Dr. Wiggins spent 17 years practicing ophthalmology at the prestigious Eye Associates of New Mexico where he performed thousands of cataract and laser procedures. Becoming one of the most skilled surgeons in his field, Dr. Wiggins is licensed in Florida, New Mexico and Texas. He is also the proud recipient of the TLC Laser Vision Milestone Award as well as many other awards.

I had a cataract surgery almost 2 months ago, performed by Dr. Boyd Vaziri…read more Dr.Vaziri consulted me and helped me to make a decision aboutt type of lenses would be best for me. It was not an easy process to choose. But Dr. Vaziri was confident in his advise and he was right! I like my "new eyes"! Everyone in the office are very professional, especially Nicole. She took extra steps to explain details, also she answered to my, so called "emergency" calls when I had after surgery questions... I had professional high class medical care. I honestly recommend Dr. Vaziri and "Fisher Eye & Laser Center".

My wife and I moved to SW Florida in early 2022. I had known for some years that I would…read moreeventually need cataract surgery but put it off until our move from California. In addition to my growing cataract problem, my vision had steadily declined over 45 years periodically requiring stronger and stronger lenses. (Suddenly, at age 40, I couldn't read a newspaper.) While I don't recall who suggested Fisher Eye, it was only good luck that I wound up with Dr. Vaziri who suggested that my cataract removal could include a lens replacement that would eliminate my having to wear any glasses at all. Apparently, a fairly recent development in artificial lenses that would focus far, near, and in between was becoming routine and would work for me, even at my ripe old age of 85. Wow, I'm now, completely glasses free with 20/20 vision! Thank you, Dr. Vaziri. The procedure is not inexpensive, but, in my estimation worth it. No hassle, no pain, only gain. And "voila", I can now wear ordinary sunglasses! Stu Burr Bonita Springs, Fl