A great company. I have used them for years and will continue to do so. They are very easy to…read morework with and have saved me a ton of money on my property taxes, so much so that when I re-financed a few years back the first thing the bank's lawyer noted was just how low my property taxes were. I highly recommend them.

ZapMyTax was a great team with service, helped me reduce my property taxes! Would definitely…read morerecommend as the value helped me saved thousands!

Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

I live in a building they run, and things got much better since Victor is the super. He always…read moreanswers fast and cleans the building really good. The old super was ok, but Victor works hard and really cares. The manager is also doing a good job. They made the building safer by stopping the people who were doing smoking and selling drugs in the laundry room and in front of the building. He put up a gate and cameras and improved the security and now it feels safe to live here. I also like that they are part of the neighborhood. Victor helped the school kids paint the Joker stairs next to the building. It was really nice to see them encourage and be part. This is a good company. They care about the building and the people who live here.

The apartment is decent, but the building is very clean and nice. Every month, they do…read moreextermination. The super is a good man, always helping quickly when I have problem. Very few problem. Office people are also good, always helpful when I need something. I have lived here many years, always happy. Now, I am moving to another state, but I can say this is good place to live. Thank you :)

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25

I had a very disappointing experience with TRC Management, particularly with Dave Soren and Brian…read moreTopper. It is clear that they are more focused on deflecting responsibility than actually providing solutions. After I made them aware of an issue in the building they immediately dismissed me, in a very condescending way, instead of addressing the issue meaningfully. They come across as a lot of talk but no action, showing little interest in the properties they manage. From my experience, they do the bare minimum required--just enough to save money and increase their own profit--without any real investment in quality or care for tenants and property owners. Be careful if you're considering working with TRC Management. I would strongly recommend seeking a different property management company.

Brian Topper's statements are completely false. Brian Topper…read morecharged me fines that are not contracted in my proprietary lease agreement (breach), for a "washing machine" that he and his staff did not see. He didn't even ask to see it before charging the fines. He failed to write that his staff had invaded my peace to find the "machine" that I was fined thousands for. They didn't see it any where, so now he claims I'm hiding a "huge washer dyer". "Difficult to gain access?" Brian Topper meant to write that TRC makes a "leak is good reason to evict people" impossible to repair. All management companies that I been with, before TRC, found the problems and help fix it on the same day. I allowed his staff into my apartment on 4 occasions. So the other 2 times, I had a death in the family and a medical appointment. TRC actually stated that my situations were "refusals to cooperate". Why does TRC need so many visits to fix one leak? TRC says nothing and takes pictures. TRC refuses to repair the "leak" for 3 years. "Mr. Strong objects to enforcing the house rules that apply to him and is often quick to anger."- Brian Topper meant to write that I, "Mr. Strong", objects to adding house rules that targets individuals for vendettas, that was literally verbalize. I think the lawyer forgot that I sent an email about the subject of Board's power for vendettas, and that owners have rights to object and voice opinions. Maybe Mr. Topper should be honest and say "some people shouldn't have rights." TRC says the pictures that I posted came from seeping water but doesn't need repair. Would you be anger if you pay your bills and you're refused repairs? TRC thinks it's funny to harass people. TRC has no respect for the by laws or the proprietary lease agreement in my coop. The staff stuff is a horror and they withheld video evidence from me that would had people charged with crimes. If you have TRC, read all your contracts and find a good lawyer. The weapon is "breach of quiet enjoyment".

In the 8 years that I have been living in the community that TCM has managed. I highly recommend…read moreTotal Community Management for its outstanding service and professionalism. Their team is responsive, knowledgeable, and truly committed to the communities they manage. They communicate clearly, address concerns promptly, and work hard to ensure everything runs smoothly. They take pride in providing excellent customer service and maintaining a high standard of care. Thank you to the entire team at Total Community Management for your dedication and hard work!

I have reported a serious door issue in my apartment building since August. The door does not close…read moreor seal properly and presents security, heating, and fire safety concerns. Management installed a temporary lock in August that did not fix the problem and, nearly six months later, no permanent repair or replacement has been completed. I followed up multiple times, including a formal written notice citing applicable safety and habitability requirements. Despite acknowledgments, no timeline or resolution has been provided. The issue has been consistently redirected rather than addressed. This experience reflects poor follow-through and a lack of effective property management. I would not recommend based on responsiveness or attention to tenant safety.

Kimmy and staff are excellent. Trusting and professional. Will recommend to friends and family.read more

First house cleaning was Excellent all around,owner spoke and understood English fluently, wore…read moregloves and masks at all times,did everything that we had requested, including things that were missed by other services, like dusting mouldings and baseboard heating covers. Would highly recommend.

Found Danny Alzate on Padmapper and our apt search went from nightmare to dream come true. He even…read morehelped us move in (but don't expect this every time, we're pretty special!). Danny gives a good name to real estate and knows the city's listings inside and out (even ones other brokers can't see).