Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

My Fiancé and I relocated from South Florida to Long Island on December 2017. It's not easy finding…read morein-room laundry, garage parking, and spacious units in New York and The Hawthorne Apartments had them all! The surrounding area is safe and there are lots of restaurants in walking distance. There are parks in all directions which are quiet and peaceful. Public transportation is also close by. The common areas come equipped with a pool table, gym and BBQ in the center of the building. The outdoor space is great for sunbathing and entertaining. I rarely see these areas in use and we can enjoy them to ourselves most of the time. Our car is garage-kept which is great to keep it out of the rain, snow and elements. The garbage is also indoors so no need to go outside. The neighbors are very friendly and greet you. It is a nice community. Pat was great accommodating our schedule and showing us around the unit and common areas. Our 1/1 unit is spacious with an open floor plan. The stainless steel appliances are modern and the kitchen has tons of cabinet and counter space. We were fortunate enough to secure a unit with a large 400 sq ft patio and a chic pergola. We have ample room for our couches and dining set. The walk-in closet has ample space and the bedroom is large enough for dressers and a California king size bed. We see Adrian the most around the property keeping things in order. He's very friendly and caring, always greeting us and our 5 lbs Yorkie, Rolo. In the past 7 months, we have only needed maintenance once and Keith came to the rescue immediately.

The Hawthorne has been good to my wife and I. Having been here since 2015 for a year, 2 years at…read moreanother place and then the last 2 years here, Patrick, Keith and Rob, were always a pleasure making us feel part of the community. Every place has its quirks and issues, but management here is solid and the community is really one that helps each other. Everyone is friendly for the most part and tons of dog owners make it easy for other dog owners. Highly recommend living at the Hawthorne! Thanks Patrick and the team for always going above and beyond for us!

I don't recommend. Barrier beach is the worst management company I ever dealt with. Didn't respond…read morein a timely matter never pick up and his representatives never knew anything.

Horrible company Jamie Shaw is unresponsive, unprofessional and arrogant…read more.. Read there reviews before you choose a company .

So here is my update upon selling the unit in this miserable complex. My family and I lived here…read morefor 3 long years, high hopes and broken promises. Kathy M runs the mgmt company she can't even manage her self so how shit gets done is beyond me. Oh wait it doesn't. They play favorites and also allow people to get away with not paying for parking mind you a third car is $1000.00 and its just registration you don't even get a specific spot. The snow removal HORRID, these poor elderly people were relying on their HOA fees to remove the snow and what goes on you ask? Not much, they don't shovel your cars out either - but you will have SNOW PILED INTO SPOTS THAT SOME ARE PAYING TO USE! WTF?! There is a pool clan (please take a look we don't wanna see you in that bathing suit VOMIT) everything about this place is RIDIC!!! The $18,000 (your hoa) spent on mulch that was done in some half assed way what a mess, Old Mill sucks at landscaping and they also are assigned to the snow movement (not removal) glad we got out when we did. Money sucking TCM for nothing in return. WE ARE SO HAPPY WE LEFT! BLESSED!

TCM is the worst condo management company. The owners are NOT getting what they pay for in HOA…read morefees. It's a SENIOR living complex and yet the lighting from the lamp posts barely lights anything at night. Additionally there are few to no wheelchair ramps along the sidewalks. My grandmother needed a portable ramp so that we could get her up on the sidewalk without having to hoist the wheelchair up. I agree with the complaint about snow maintenance. The entire roadway should be done with better care. It almost always gets iced over because they don't put enough salt down. But I must say again the management is horrible. Please get them some training and think about taking better care of the residents.

We loved working with Jeff! He is very familiar with all of Long Island real estate. I think a…read moreunique aspect he brings is being very knowledgeable about what makes a home a good investment and focusing on what is going to make a home a good fit for you. Interpersonally he's incredibly friendly and caring. Would recommend!

Jeff is simply the best. Not only is he an excellent highly experienced realtor He's also a great…read moreperson. Jeff is a true professional and it was a pleasure doing business with him.

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25

From the moment I started my search for a property in Queens, this team went above and beyond. They…read moreweren't just a property management company--they were a true partner every step of the way. From helping me assess neighborhoods to flagging red flags during walkthroughs, their guidance was invaluable. They're incredibly well-connected, which meant I had access to trusted contractors, inspectors, lenders--you name it. I never felt like I was going it alone. Every question (and I had a lot of them!) was met with patience, clarity, and real insight. Since closing, they've continued to deliver--responsive, detail-oriented, and truly invested in the long-term success of my investment. Reliable property managers are hard to find. Reliable partners are even rarer. I'm so glad I found both here. Highly, highly recommend.

Lydia has been invaluable in helping me navigate the complexities of real estate investment in NYC…read more She has remarkable insight into the different neighborhoods of NYC and also is incredibly responsive, reasonably priced and well connected.

This review is for agents Amanda Muldowney and Mary Kennedy. They were the listing agents for a…read morelovely apartment I just signed a lease on and they were true professionals the whole way through. They even helped me negotiate an offer with the owner, which he accepted! Not sure if I'll be having a housewarming but if I do, they're surely invited! If looking for a new place, I highly recommend them!

From the owner: Becker Realty Services, Inc. specializes in real estate sales, appraisals, mortgages, and property…read moremanagement for residential and commercial clients throughout the Greater New York area.

Consistently inconsistent. From their online payment portal being slow and outdated, one property…read moremanager was at par but Irina sending her cold, matter of fact, slow response time emails seems on brand for the company. Seems like the jobs could easily be outsourced to another country where better customer service would be commiserate with a remote job.

I rather be water boarded than be in another property managed by AARS. Where do I start, Janier…read moreGiraldo. Trying to get an answer from them is like trying to get an answer from a wall. Calls are never returned. Emails ignored. Please see my screenshots of all the email correspondence without a single answer. How can these people be in the 'service' business, albeit stay in business. What kind of due diligence do Boards perform before hiring this inept company? -EDIT- Just want to state, while true, AARS is not managing my building currently. This review is for the time of August 2020 to December 2020 where AARS was responsible for managing my building and Janier was the managing agent.